have on a few occasions brought in clients from our family company, a few other times I have come in with my fiancé.
EVERY TIME I dined with Cody's somehow you manage to mess up my order and dining experience! You might need to hire new staff, especially in your kitchen and at your Bar!
First visit I was sitting in a booth with my fiancé and waitress brought my fiancé beer but sadly I waited almost 30 minutes for a margarita, I noticed it sitting on the bar top all that time; could not find my waitress anywhere! She disappeared and never was seen again! I approached the bar and told your bar back I needed a new margarita on the fly and explained the sadness of my first visit, so let's go a lil further into my dinner, another person brought our dinner out my porch chop was sadly bloody inside, and no it was not from being smoked, it was not cooked properly- undercooked!
Everybody apologized and said it would not happen again, then 2nd time dining with it was my fiancés birthday, so I thought to try your restaurant again- well imagine it was screwed up again, no drink again brought to my table, couldn't find my waited but I found another server; I expressed my aggravation of not having my drink "AGAIN"
Finally they came to my table and told me that my waitress never placed my Margarita order and that you no longer served Mango margarita! I got really upset and showed my ugly side then at the end of that dining experience all your staff tried to appease us because we were so upset they samy Happy Birthday and brought my fiancé a free dessert! Okay soooo I blew that off again! Two weeks ago I brought in a client, we ordered drinks and both of us ordered chicken wings, I can NOT eat many fried foods as it literally makes me sick!
Manager walked by us a number of times and realized we NEVER received our wings and when they finally were up in the window she explained she sent them back because both orders were burnt. We had to wait again, manager brought a free appetizer out to curb our hunger while we waited for our food again!
Now last night I came back in to try one last time, brought the same client as I did two weeks prior and low and behold you guys really really screwed this up royally!
I ordered GRILLED chicken wings, They brought out naked fried tossed at the end with Thai chili, I DID "NOT" order fried! Waitress did NOT even pay attention to this mistake at all, well what I didn't explain in the beginner of this complaint is I graduated in 2003 from
F. C.I, I have been a professional Chef for 22 years!!!!!
I have worked for elite for many years!
I know what food looks like and I am very picky about redriving my food the way I placed my order and I expect my food in a timely manner!!! Your company offered me in ALL my dining experiences with Cody's Steakhouse the
"POOREST SERVICE IMAGINABLE "
You give you NO STARS-"0 "
I will NOT RECOMMEND Cody's but instead post reviews of my LAST dining experience!! I pulled a piece of chicken off my drum wing last night before I sent the naked fried wings back and mentioned to our waitress to please not use this fried wings that they would make me sick from the oil; well I took this SO called grilled wings home so I could inspect them, your kitchen staff took the wings that were fried back in the kitchen and just threw them on the grill and sent them back out to me thinking I am stupid and I would not notice what they really did!
Busted your restaurant BUSTED FOR REAL!!! these were the same wings!
So sad when your clientele pays $$ to dine with you and this is what is to be expected!!!
I will not be back, I am a Chef that dines only to leave reviews! In the last two years I have had 43,000 plus reviewed reviews!
Funny but others like a REAL CHEFS opinion on all restaurants... read more