Highly recommend! I spoke to Jordan on the phone about repairing my computer and he gave me great advice that involve me just buying the same laptop used for 3x cheaper than paying him to fix mine. I felt like that was very honest and ethical and would definitely use him anytime in the future. read more

The gentleman I talked to was very knowledgeable and patient. He was able to solve my printer problem over the phone.

I contacted 2 places when my laptop screen cracked. Both places made excuses, checked nothing about what computer I had, got no computer information from me or about my screen, just told me I was looking at 1-2 weeks. Then I spoke with Jarrod at CodeBlackIT. Told me he could give me a better idea, if I provided him with computer information. He found a screen, overnighted it, and installed it in 3 days. He also told me if I had a multi screen set up, I could still use my computer, just not the laptop screen. I was able to use it for work, and he was very professional, knowledgeable, and accommodating. Forget the big names like Best Buy, or UBreakIFix, who I called. Price was beyond reasonable. read more

CodeBlackIT - My cracked screen - IT Services & Computer Repair Near Me - Winter Park, Florida

Shawn and Jordan are very knowledegable and helpful with IT issues and computer issues. I think of them as my IT lifeline. Highly recommend. read more

We needed a fast laptop repair and the team got it done at code blackIT. Laptop wasn't turning on mad we needed important docs that were on the laptop. They saw us right away, diagnosed the problem and within an hour I had my saved docs on a flash drive. My laptop is toast but being able to retrieve the important docs was awesome!!! Would totally recommend!!! read more

Shawn was amazing. I told him my problem on my Late 2011 MacBook Pro, over the phone and he said to bring it in for a free diagnostic. After taking a look at it said he could try to fix the problem. He successfully did and finished the repair in an hour. Would highly recommend taking your Computer here for any issues! read more

CodeBlackIT and Shawn were great! I took my 8 year old iMac in and got a quote to fix the logic board, but when they opened it up, they saw there was more damaged so Shawn called me to see if I wanted to continue or not (given the age of the computer and cost to fix everything). We decided against it and instead just had the data backed up. They only charged for the backup and were able to return the new part, with no charge for the diagnostic or opening the computer. Shawn even left my old drives out in case I wanted to do anything with them in the future. I would definitely use Shawn again (but hopefully I won't have to anytime soon) and would totally recommend to anyone needing help with their computer. Quick, excellent, professional and affordable service. 10/10. Thanks again! read more

I was having trouble with my Quicken program. I called Shawn & he said bring my computer in. He was able to solve the problem while I waited & programed a preventative solution. I highly recommend Shawn. read more

Very reasonable rates, labor plus parts. Had the option to keep my device until the part came in. Very helpful. Stayed in contact with regard to when part would arrive. Fixed before end of the day the part arrived. Great job! read more

I have used many Computer repairs services in the past. Code Black is the worst I have ever used. Its the owner that is difficult and perhaps in denial with honest comments. They couldn't figure out what an Ethernet cable was used for and lack basic understanding of service....The communication was horrible! I feel the owner cares only about the money and invests little time and effort in providing good service. We will never use this service, there are so many more options that are better. read more

My 6 year old gaming rig was suffering from a mystery ailment. It would not load windows or even turn on properly. Shaun had me back in business in no time. I can't say enough about what a lifesaver he was. Thanks a Million! Mark F read more

I took my Mac mini here because I was having problems booting the operating system on startup. I suspected a bad hard drive. CodeBlackIT found a option selection error in the operating system and corrected it at no charge to me. I have had other apple laptops repaired here in the past. I can best describe CodeBlackIT as honest and reasonably fair priced. It gets fixed right the first time. read more

My power plug on my computer stopped charging my battery. I took it into laptops plus and he said yeah it's a normal thing happens all the time and it would be like 120 bucks He wasn't sure of the turnaround time because he had to order the part I told them to go ahead and overnight the pardon charge me to difference in the shipping cost so that I can get it quicker. Because it's a laptop I use for work and I needed it back by next week He called me the next morning and it already fixed it and it was all done. I was super impressed with a quick turnaround time and I'm very happy with them read more

I did not know how they stayed in business. Prime real estate in winter park business district and a receptionist. I had a laptop that was running slow and crashing daily. I was losing about an hour a day trying to fix it myself. After weeks, I figured this was not an efficient use of my office time, so I took it to them in the afternoon, wondering if I should just buy another one to save money. It was fixed the next morning. It was a flat $70 service charge. Fixed the crash problem and made it run fast. I wondered how they stayed in business for just $70 flat service charge, but he has a steady stream of business clients who use them instead of having their own tech guy on staff. They get business clients because they do not force the business to upgrade to what is new. I talked to a very friendly tech guy there, Shawn?, who told me that about 25% of his business clients are still running XP. He said, if its not broke, why fix it? They have repair parts which they sell at retail prices without the usual 100% markup somehow. They do not sell computers, unlike most shops, who don't know how to fix a computer for you, but do know how to sell you a computer. My dad was crippling along with a computer that took more than a half hour to boot up. I suggested he take it to them. He finally gave up and went, wanting to know if they would let him know the repair cost first. He got lunch on the way back, and the call was waiting for him that it was fixed. Something like a $20 part and the flat service charge. My dad was convinced. Big time saver now to take it to them. I wish someone had convinced me earlier. read more

I spoke to the owner earlier in the week and he assured me that he would meet with me on Friday to repair my laptop. I even called right beforehand to make sure that he would be in.II showed up and he was not in. However he called me first day and Monday morning apologized and had me come in right away. He was able to make a quick recommendation and get my computer fixed. Excellent customer service! read more

On Wednesday, July 23 I brought Shawn from Laptops Plus an old floppy disk, about 20 years old. I wanted to get it read and then hopefully copied over to a cd rom. Shawn graciously interrupted the work he was doing to take care of me. His service was fast, very affordable and courteous. Best of all, he was able to copy the disk contents to a CD. I highly recommend Shawn and Laptops Plus! Sincerely, John Daniels Winter Park, FL read more

My logic board crashed on my 15" Macbook Pro 2011 edition (common these days if you bought a Mac that year.) I also needed my cracked screen replaced and the fans as well (I've had my Macbook for 3 years and never cleaned it..) Shawn repaired my laptop and answered my basic maintenance questions and showed me how easy it was to get the dust out myself. I spent around a grand, but the computer itself was like $2800 (everyone's like, why don't you just buy a new one? LOL), and I was just happy getting MY computer back, with a perfect screen and quiet fans. The actual labor price is very affordable, it's just the Mac parts I was mostly paying for. Shawn stands behind his work and will make sure you are satisfied. Also, I liked the front desk lady, she was nice. Thanks again you guys! read more

They really care about repeat business. They could have easy charged me 4x's what they did but gave me a quick tutorial and was in my way. Great service! read more

I just got got off the phone with Shawn, who fixed my laptop and second monitor situation by plugging into my system remotely. It was fixed within seconds! I LOVE this place! I have brought each of my children's laptops there on occasion and they were each fixed in a timely and reasonable manner. I have always been impressed with their service, particularly considering I have brought them a variety of makes and models over the last several years. Sure they charge just to leave your computer to be looked at... but hey, their time is worth something! I wouldn't take our computers anywhere else! read more

This place really is as good as it gets. I've used them for work multiple times and have always been more than happy with the results. I've purchased my last two laptops from them, and also had them do PC work and networking at my business. You will be very happy with their service and pricing. read more

Great place friendly staff. Best prices. Got a phone and my macbook repaired there. Apple said they couldnt fix my macbook these guys did. Best repair shop in town hands down. read more

I brought my laptop in thinking I burnt out my graphics card. I paid to have the diagnostic test and left it there with them. They called back a few hours later telling me it was my wall charger that was bad and there was nothing wrong with my computer. When I came back in they returned all my money without me even asking and said that they 'Didn't actually do any work to it'. This company is very honest and fair. If my computer is actually broken next time I will definitely be taking it here! read more

I was not impressed. First of all, my hard drive crashed and I needed to recover at least some of my documents very quickly. They had it all day, charged me $100 and found nothing. Well I took it to someone else, and they were able to find the docs in about 2 hours. I know that when you pay there's no promise that they can recover the stuff. I just find it suspect that they had my computer for a full day and as soon as I took it to someone else, he was able to find the documents more quickly than they were. Plus no one there actually took the time to speak with me about what I needed to do to get my computer up and running. read more

Thanks so much to Laptops Plus. I am a busy court reporter and Shawn got me up and running super fast after a computer crash. Great service, great prices, great business. I will always go back here and will tell all my friends to go here too. It's nice to know there is still such great customer service here in Orlando! read more

I exclusively use a laptop for work. I carried it to my car 3 of 4 times a day, and carry it in and out my house or office the same number of times a day. I am very demanding on my computers and often find myself carrying them without case or protection. I have dropped them onto asphalt from my car seat, slid it off the desk and dropped it off my bed. Despite the fact my work depends on my ability to use the computer daily, I generally am fairly careless in my handling of a tool which is essential for my work. I cannot work if my laptop is down. Despite my need I have found myself with computer problems several times since I have failed to repent from my computer sins. As a result I have found myself limping into Laptop plus a few times suffering from my carelessness. The only place I go now is Laptop plus. I have been there on a few occasions over the past several years. They are knowledgeable and if you let them know how great the need is to get it fixed quickly they do there best to get it back to you in the same workday. The only delay I have had has been when a part had to be shipped in from another city. Like many service professionals they have a minimum charge for diagnosing the computer but they apply that charge to the repair work if you get the computer repaired. They are not cheap but they are reasonable. They have saved me several times, and the labor fee has never been more than $75.00 to 100.00 dollars and that has been when they had to diagnose a significant problem remove all data off of a hard drive, install the new hard drive and reinstall the data to the new hard drive. They have recovered my data numerous times. The last time just this week. I recommend Laptops Plus and the people who work there very highly, they are good people. read more

Not impressed. I simply called to ask about turnaround time as I had an emergency and would be leaving town. The gentleman who answered the phone simply said "No". He didn't even know what brand I had or try to contact distributor or anything, just a flat out "No" with no words after. If they can't be courteous or show interest in potential business then they certainly won't get it from me. If I were you I'd go to CFP or somewhere that actually makes an effort for you. read more