I always had a great experience at Coco nails. I always get a spa pedicure, gel manicure and eyebrow wax. The gel always last 2+ weeks. However, last week when I went the nail technician was hasty and rushed my gel manicure stating they were closing soon, it was 6:20pm and they closed at 7pm. I looked around and the other nail technicians were not rushing their clients and they started a minute or two before the nail technician started to do mine. She kept insisting I get a regular manicure but I told her that I called and scheduled for a gel manicure. She reluctantly decided to do my gel manicure. She completed my manicure in approximately 15 mins. while the other nail technicians were taking their time and carefully doing their clients nails. Still with ample time left she also did my eyebrows hastily and left pieces of hair on face and wax as well. I had to tell her that there was wax on eye lids still. She looked annoyed when I told her. I left at 10 mins to 7pm while other clients were still getting their nails done and the salon was still open, so her making a big issue that they were closing soon was unnecessary and rude. I was so shocked by how I was treated that I just paid and even gave her a tip like I normally do. When I got to the car I looked at my nails and they looked like an amateur painted them with nail polish on my cuticles and not even a week has gone by yet and the gel polish is coming off. They lost their quality and customer service etiquette and I would not recommend this nail salon to anyone. That nail technician was horrible and hasty. I regret tipping her. Worst service ever! read more

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I use to go to Beautiful Nails but this is so much better. Clean, friendly with a decent selections of polishes. The tools are sanitized and in individual packages. I am not germ-phobic but I don't like a dirty nail salon or want any infections. I love their pedicures (spa can be expensive but so worth it). Their waxing services are great. They always welcome walk ins (which I think is alot of their business). read more

do NOT get waxed here!!!!! At least not a bikini or a brazilian! I got a brazilian wax here about a week and not only did they leave many many hairs they didn't even do the full brazilian (I mean the back and everything they just completely ignored it). I also have a bruise - that's right an actual bruise on my bikini line from the aggressive waxing that did NOT even take off all my hairs. The lady that waxed me also told me that the people in her country aren't hairy which made me uncomfortable as she was commenting on how hairy I was. Come here for a manicure or a pedicure but DO NOT GET WAXED HERE. They also charged me 65 which turned out to actually be 75 when I added tip. When I called and checked their website they said brazilians are 50$ so I don't know what happened. read more

Never going back again. For how expensive it is, I was disappointed with the quality of the service. This is what I observed while I was there: if you look like you have a lot of money (e.g. wearing upscale clothes, carrying a designer handbag, etc), *only then* will you get friendly service. If not, forget about it - you are just a regular old customer. I was very aware of this based on how different people were treated by the employees. I would not go back nor recommend it to anyone. There are better places in town that have a much nicer staff and where you feel like you are receiving the "VIP treatment," regardless of your appearance. Also, the manicure was not even that good. It chipped after 2 days. The nail polish seemed cheap. read more

I have been coming to Coco Nails in Riverside since it opened a while back. I have never had a bad experience and look forward to coming in and getting pampered. All the girls that work there go above and beyond for their clients BUT my favorite is Julie! She does a magnificent job on gel manicures! Not only are these girls hard workers but they are my friends. Go there an get pampered, you won't be let down! read more

every time i come home from school i come here to get my nails and eyelashes done. they never fail to make me happy! even when i ask for crazy designs - they do an amazing job. the staff is always super nice and accommodating read more

Wow - I've never been to such a fantastic salon! Sure it's a little expensive, but the cleanliness and professionalism is unmatched. Got an eyebrow wax and the honeymoon pedicure complete with free 10 minute massage after. Will DEFINITELY be coming back! read more

This place is deceptively bad. It appears quite nice when you go in, but once you get plopped into a chair, you're in for a not-so-pleasant experience. Ok. A horrible one. It's expensive, for one, especially for the quality of work, and secondly, the staff there look unhappy, harried and completely uninvested in their work. The "technician" that worked on me looked absolutely angry and miserable and she was so rough on my feet that I cried out once and pulled my foot away, at which time she just grabbed my ankle, threw it back down on the slab and then quickly brushed some polish on my toes and sent me on my way. For a service-oriented business WOW, this is unacceptable. read more

Terrible! I was excited to try Coco after reading the reviews (just noticed the last one was in March), but $26.50 for a surly technician who didn't really do anything but a glorified polish change and rub some lotion on my legs is ludicrous. She was not only rude, but rough -- really, you're filing my nail, not sanding a table. This place is a sweatshop where the techs look miserable and most of the clients I spoke to while drying were less than enthused, saying it's just convenient and fast. Will never go back. read more

Literally horrible. They rushed my pedicure and are extremely against paying tip on the card, even when I explained how I didn't have a debit card with me. They wouldn't accept American Express and basically made it next to impossible to pay. Its also wildly overpriced. I wouldn't recommend. read more

Pretentious technicians , snobby attitude.....service - mediocre at best... They get offended when I ask that the nails on my left hand match the nails in my right hand... I guess I'm asking for too much( sarcasm) and they only take cash... No, thank you. I enjoy (like most people) getting a manicure and find it very relaxing ... This place stresses me out. I'd rather drive 25 minutes to Grand Nails in Fairfield than walk the 3 minutes to Coco Nails. read more

Front desk service is terrible. I walked in for an appointment and was rudely told that I should call, despite being a regular customer every week and never being told to call. The following week I called to make an appointment and was told that they were not taking appointments and I should come in. I then went to the salon and asked if I would come back in 40 minutes. The women who work at the front desk are not only rude to customers, but also the staff, not to mention that they really don't understand what's going on. Prior to my most recent experience, I came in for an appointment at 7, when the salon closed as 7:30. Not only did the technician rush my manicure but I was asked to leave at 7:25. On my way to my car, there was a loaded white van that sped away with everyone from the salon before it was even 7:30. Service is hit or miss. Some nail technicians are great, others not so much. Looking around the salon, the nail polish could use to be updated, fewer colors and actually keep them in decent condition instead of sloppily arranged. Additionally, I've never seen the technicians so much as sanitized a nail station after completing a manicure. While they always wipe down the pedicure stations, it's always with an unidentified bottle. Further, there is an old bottle of sanitizer that is reused as a container for moisturizer. Things just don't seem as clean as they should be. read more

Really nice place, and a lot bigger than I expected given the strip-mall location. Decent selection of OPI and Esse polish. Also very sanitary, which is a big thing for me -- the metal tools had been sanitized and came out of packages before they were used. They used a warm lotion for the pedicure, and both manicure and pedicure look flawless. read more

Went here with a girlfriend for a relaxing 'girls morning'. Standard manicure experience, the technician I had was charming and friendly. It's a $12 manicure. Manage your expectations, I thought it was well worth the money, my nails look great. There was also a great selection of colors so if you wanted to be funky or go for a classic color you had choices. However, what I highly recommend going here for is the massage. They appear to have a employees staffed specifically for massage, both men in this case. We both had much needed 15 minute chair massages. I will deffinately go back for chair/table massage in the future. read more

The only thing this place has going for it is the cleanliness. I've tried this place the times, each time thinking it was just the person I went to, but I was clearly wrong! The ppl who work here are rude and snobby...... Unpleasant to say the least. It's also overpriced. Not going back a fourth time! read more

I used to go because it was close to work and I could go on my lunch break! I decided to try a facial and she kept insisting in getting the most expensive one done! So dumb me I did, I was satisfied but when I realized I left a necklace there I called right away and I was told that it was not there so I went in as soon as I had lunch! the manager Sarah , didn't take it seriously and was like oh I don't know what to do, what should I do? never apologize nor offer anything to try to ease my pain and frustration of losing my kids pendant that my husband had given to me when they were born! meanwhile the person that did my facial asked me if they were diamonds? who cares???? it was my necklace and I will never go back there!!!!!!!!!!! read more

I couldn't be more disappointed. I've never loved Coco but since they are so close to me and they've been open really late I got my nails done there the last couple of times. Never felt that super amazing feeling after but it was ok enough. I went there tonight with my daughter(10)for our "date". Noticed there where 2 ladies ahead of us so I asked to make sure that if we wait we will have our nails done. Very nice lady assured us that it will happen in 10 min. After 15 3 other ladies showed up and said that they have an appointment. So the super nice lady came to us all puzzled and confused and we finally settled on my daughter just getting her nails done. When we sat down lady came up to me and said that she will do my pedi only which I agreed to it. I noticed that she was rushing(bc of the other ladies waiting) but I was grateful and happy that I'm getting my nails painted. My happiness didn't last long after I saw what a half ass job she did. I had a dark nail polish before and you can totally see it picking through. She didn't clean up the skin around the nails. My toes look so bad like I never got the pedicure. My daughter wanted Matt top coat - never got it. Rushed the whole service. And paid 72 for 2 horrible pedis and one mani + tip( I had to tip bc it's just not me to not tip) The 3 ladies that had appointment after loooong wait decided to do there own nails Love it! They probably did better job than they would receive...and much cheaper. read more

Coco Nail Spa - Nail Salons Near Me - Riverside, Connecticut

this nail place sucks. they are all sick and do your nails while they cough and sneeze. they are slow and take off gel with their fingers. i their manicures are uneven when i asked for square. they filed round. i am never going back to that place ever again if you wanted to go there dont the music is too loud and they yell across the whole salon to talk to eachother. they scream and dont know how to take off gel. do not go there it is the worst place. and ontop of it all, they give you attitude. if i could leave no stars...i would. read more

Long time customer and lately with management change the service has been very lackluster. We waited for an hour on a weekend when it was NOT BUSY and the service was just very slow. The person I had did not understand what I asked when I asked a few questions/requests regarding drying spray or nail length. I got the color gel and 1 day after my nails already stated to chip. Upset with the overall services provided and will be switching venues read more

I came here around midday two weeks ago for manicure/pedicures and a massage. Then, last week, I came here again for a massage. As far as service goes, this place is amazing! The two masseuses (Bruce and Alex) were incredibly nice and they did an amazing job helping me feel much more relaxed, during and after my massage. Young, the lady who did my nails, was so pleasant to talk to and she did such a thorough job of cleaning my nails and my cuticles and she gave me such a nice design! I was so happy with the way my nails turned out after. Overall, I'm very pleased with my experience! Also, this place is super pretty too, so even when I was waiting, it was such a nice environment to wait in!! read more

I make appointments with Jay all the time. She's very thorough and my regular manicures last two weeks at the most. They don't take AMEX. Cash only if your total is below $20. read more

Terrible experience. Two women in front of me walked out due to the wait after having appointments. I had several people assisting me with timers going off, watching the clock and rushing to complete my manicure and pedicure. It was not at all relaxing. The person doing my manicure became upset when I stopped her and requested clean clippers. Several of the staff members were also rude. The man who appeared to be the manager, gave the woman after me a gift certificate and asked her to come back another day. It was quite the show and not something that I normally experience at a nail salon in Greenwich. I went to Coco because I was given a gift certificate. I will stay with my regular salon and will not be going back. read more

I went to this place a few times and had enough, spa pedicure not good, too fast, they scrubbing heels 1 minute each, and skin after as hard as it was before. foot massage is make believe, most rubbing and have no relief. Today I went with my daughter and they start to do pedicure for us at the same time, my pedi was done in 15 minutes, my nail "professional" won, probably she was beating previous record. Regarding chair massage, there are men who makes a good massage, but I receive massage from some women, it was the worse massage I ever had, waste of my money. You know when someone lightly rubbing your back, so mine was even lighter, it was like I feel her hands were over my skin but very very light touchings, I asked couple times to make it harder but may be language barrier no reaction. Looks nice from inside but quality of work is very poor. Never go back. read more

Advertise an organic manicure with ZOYA but use Essie drops at the end. False advertising as it is not all organic

Nice spa, modern with modern lighting and music. Gio did my manicure it's perfect she was so nice. Affordable pricing for top notch nail salon. I'll be back to try a pedi! read more

I'm not a nail spa guru - although, been to enough nail salons in the Greenwich area to know that COCO NAIL SPA is tops! They are reasonably priced, offer great service in an extremely clean and beautifully renovated Spa atmosphere. I think you can get cheaper but definitely not match the superb service for the prices they offer! Love their pedicures! read more

I have been going to Coco forever, no more after yesterday. I went for a facial and had cream rubbed on my face for 45 minutes, I had to tell her not to touch my eyes, no steam, no evaluation, why? Because I requested a "regular" facial, not the overpriced ones! So i got nothing! new owners who are open till 10 p.m., who cares? Do a good job and your business will thrive and people will continue to come back. No me, too may other good places in two to give them my money. read more

Been going there for years, beautiful salon with a professional friendly staff. Highly recommended!

I didn't book an appointment today to wait 25 minutes in the salon before an alert manicurist realized I had been waiting and her walk-in client shouldn't be serviced before me! Hey, kid at the front desk, maybe you should trade-in that backwards baseball hat (classy!) for a thinking cap and learn to do your job! read more

I went for a pedicure. I have large calves and ankles and am self-conscious of this fact to begin with. The woman doing my pedicure said something in Korean to the pedicurist next to her while nodding towards my legs. The other woman looked over at my calves. It was obvious they were speaking about me. I was embarrassed and offended. I didn't say anything, although I should have. Just because you're speaking a foreign language, doesn't give you license to publicly mock people. read more

5 stars all the way! The staff are exceedingly caring and friendly. Definitely treat yourself to the spa pedicure and facial, which hands down beat similar services at pricier spas. I received compliments on my skin for weeks. Great value, convenient location and great people! read more

Nice and large salon. Pricey but since the customers are not sitting on top of one another, it's worth it. My reason for 2 stars is I got a French gel manicure and the next morning the white polish on my tips were brown. After getting my nails done, I went out to eat and went to bed. I didn't handle food nor do I smoke. I contributed it to bad gel polish used by the salon. I told the manager and she claimed that this has never happened before to any of their customers. About a month later, I decided to get another gel French manicure at this same salon. Two days later, my white tips are brown and yellow. At $45 a pop this is unacceptable. I've been to other local salons and got the same gel French manicure and never has this happened before. Coco is using cheap or old product on their customers. For me time is just as valuable as money and it is not worth it for me to revisit the salon ever again. read more

Coco Nail Spa - Nail Salons Near Me - Riverside, Connecticut

The technicians are very nice and do a good job however there is always a 20-30 minute wait

I had been going to my old nail salon for 20 years. But being I had lots of gift certificates for Coco nails I thought I would give it a try. Rachel at the front desk was so warm & friendly to me that I never went back to my old salon. I've had beautiful nails ever since that first day from an extremely talented staff! read more

I have been a loyal customer at Coco Spa for several years now. From the moment I enter the spa I am always warmly welcomed by name by the staff. Rachel the receptionist always greets me like an old friend and Katie who does my nails consistently does a fantastic job of my UV French manicure. I am always happy to see her and enjoy visiting with her as she does my nails. The spa is beautifully appointed with relaxing and elegant decor. They are always working to update their services and stay current and offer the latest such as lash extensions and brow tattooing. The staff are well trained and courteous and the place is kept immaculately clean. I have never had an unpleasant experience and would highly recommend Coco to any of my friends! Check them out! read more

Weekly mani/pedi date with a friend here. Very friendly staff/technicians. Very calm/quiet/relaxing. Very clean! The Honeymoon Spa pedicure is the way to go! read more

I have been coming here regularly for a year now. I highly recommend coming here! It is a very nice & relaxing atmosphere, they are very friendly, and they really do a good job! I will not go anywhere else now read more

This nail salon is excellent. The environment is beautiful, you really feel like you are at a high-end spa. All the staff are very qualified, friendly and professional. Highly recommend. read more

I will never go back! I got a gift certificate and I went yesterday to get a pedicure and manicure. My toes are not feeling good! The nail polish is not put on good at all. There are streaks in the toe nails. The nails were not cut very well. For my finger nails I had to tell her what to do. I should have not left a tip, but I did. My nails were not cleaned very well either under the nail. Gloss nails on High Ridge in Stamford does a much better job and will only use them when I need to do my nails again. She did not even come over to see if my nails were done and I had to get some one else to help me. You do not want to waste your money here. read more

I go to Coco every week for at least a manicure, though I often add a pedicure and have also gotten waxing, facials, and eyelash extensions done there, too, and I have been satisfied with everything so far. Coco is exceptionally clean (even their floors gleam!) and everyone who works there always greets me with a smile and hello, even if they're not the one performing my service. I've tried most other local places, and Coco does the best mani/pedis by far. This is my little oasis--I sit back, relax, get some reading done or veg out while beautifying. And since I go so often, I can also add that I've only ever seen Food Network, local CT news, and HGTV on their TVs! read more