I've been a customer here over the past 6 years! This is by far the ABSOLUTE BEST spa around!!! Every employee is kind, helpful, and talented. I've NEVER had a bad experience! Today I got a UV gel fill by Will- AND IT IS THE BEST MANICURE I HAVE EVER GOTTEN!! I needed to write a review because I'm just over the moon with my nails! read more

Coco Nail Spa - UV gel manicure! - Nail Salons Near Me - Riverside, Connecticut

just had my nails done they didn't even clean under my nails and only did one coat. Will never go back! read more

Coco Nail Spa - They never cleaned under my nail such a disappointment I even said something but didn't really try to take care of them. - Nail Salons Near Me - Riverside, Connecticut

UPDATE: I've been back and forth on whether to delete my original review but I am going to leave it so future patrons are aware "regular pedicures" are offered in case another rogue employee tries this scam but please read my update below. Sandra, the manager, called me yesterday and was as appalled as I was with what happened and was genuinely upset at how I was treated during my service. She listened intently to what happened, was kind and understanding, and promised she would make sure no one working there would do this again in the future. I also went in to see her today to explain in person with no expectation I would get a refund, just to give her more insight into what happened. Sandra insisted I was refunded and apologized profusely for what happened. Sandra - you are a fantastic manager and I will come back and give Coco another chance. read more

Never had an issue with Coco Nails for 15 years , but today I got Jacky . He was awful ! I got a mani / pedi polish change . Don't let them give you Jacky . My polish change on my toes looked like a 3 rd grader did it ugh ! I will never go back ! read more

Love Coco Nails in Riverside, CT! The spacious nail salon is always playing relaxing music and the staff is always professional. I have an amazing time each visit. Highly recommend this nail salon. I drive from Queens, New York for my UV nails & spa pedicure! It's 100000x worth the drive. They are clean, quiet and professional. read more

Nice place. I've always had a good experience here. Been going to CoCos for at least 20 years.

Living in Riverside for 8 years I have visited this nail salon several times. I have never had a good experience. Its overpriced and snobby. This last time was my final attempt. I went into the salon at 6:45 pm the day before Christmas. They turned me away. I wanted a plain manicure ,10 minutes. The woman at the desk told me they close in 15 minutes. Given the circumstances of Christmas and Covid its bad business to turn away a customer. You would think after business has been so bad due to covid they would appreciate their customers. Very disappointing read more

I've been going to Coco for over 4 years now and always have a great experience! The salon is spacious and clean and my nails always come out looking perfect. Sandra at the front desk is super nice and helpful, she's very knowledgeable on the latest nail trends/colors. read more

Usually don't leave bad reviews but I asked what the cheapest pedicure option was and the woman told both me and my sister it was the $55 one. Come to find out my mom was there yesterday and got hers for $30. I don't appreciate being lied to :) also my manicure is smudged onto my fingers! read more

Very nice! I brought my daughters her and they absolutely loved it! The place is so beautiful and the service is great. I definitely will be coming back read more

Stopped in because I was in the 'strip mall' and desperately needed a new Shellac mani - not only was it quick and clean (I have zero patience) but the facial/waxing rooms are wonderful and surprising given that this place is in a 'strip mall'. Breaking stereotypes all around! Katie was great and efficient and my nails haven't looked this good since I lived in Chicago. I felt awful for cheating on my regular spot but then I remembered all the time I saved and some of the guilt went away. My eyebrow wax was on point and I can't wait to try a facial on the uber comfy and heated treatment beds. Thank you Coco spa and Katie! read more

Coco Nail Spa - Shellac Negligee manicure - Nail Salons Near Me - Riverside, Connecticut

The receptionist was rude as soon as I walked in. I didn't know that it was "better" to make an appointment as she put it. Whenever business opened back up in the midst of the pandemic everyone was so friendly and practically begging for business. Some are still friendly and nice to customers. She was downright rude and unwelcoming. I don't recommend. It's too bad because I was looking forward to going here for awhile, it looks so nice. But I'm not spending my money where I'm not welcomed. read more

I came to Coco Nail Spa to get a SNS (dip) manicure while staying with my friend in CT for a long weekend. Manicure took almost two hours, and it didn't even last a full 5 days. For reference, dip has never lasted me less than two weeks, and it usually lasts closer to three. I went to get my nails redone at my regular spa, and my tech was blown away by how horrible of an job they had done. He showed me where they had filed CHUNKS out of my real nail with the electric buffer. I would highly suggest going elsewhere for a SNS manicure. read more

Coco has a new manager and she's wonderful, and the staff is terrific. Keep supporting them, they are working so hard. I had my first facial in 9 months and it was awesome. Call ahead. Let's keep supporting them. read more

I have been to coco nails many times before without a problem, but after $50+ and tip, I am disappointed with the service. I noticed the manicure and pedicure were both very rushed. The paint job was sloppy and some of my toe nails are noticeably jagged. I would have appreciated a more careful job for the price they charge you read more

Coco Nail Spa - Nail Salons Near Me - Riverside, Connecticut

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I have been going to coco since it opened and always got nail services, and loved them. Recently one of the girls convinced me to get my lashes lifted so I did and wasn't very happy with the results (it didn't look like anything was done.) I went back a few weeks later for my eyebrows and I spoke with the woman Stella who was doing my brows and explained my lash situations. She convinced me to let her do the lift - best decision ever. STELLA ROCKS! I'll be going back, only to Stella Ofcourse, for my eyelashes all the time now! read more

Beware- they lie, they are fast and sloppy and don't own up to their mistakes. Update : this is the first time ever I have broken a nail with powder. It took 6 days and I was not doing anything. I went today to get a powder manicure. The girl at the desk asked me to wait 30 mins for Lisa who was an "expert" at powder. I waited and when I sat down Lisa was working on my nails but obviously pissed. I come to piece together the deskgirl did not tell her she had to remove powder before. The deskgirl said that someone else would finish (why did I wait 30 mins for an expert to the. Be transferred to someone else). The experience went down from there. The new woman worked quickly, burning my nails with the electric buffer and also knocking and cracking my nail. When she used a file she caught my cuticle and made me bleed. I selected color #23 a light pink and similar shade I always get but the color came out Barbie pink. When I asked how the color is so off she said the sample on the book was ombré (if it is, it is the only one out of 50 colors). Now I have to go to my regular salon and get this removed and pay for an additional manicure, bc I cannot stand the sight of it. read more

Coco Nail Spa - The supposed #23 that does not match the sample tip they have out. - Nail Salons Near Me - Riverside, Connecticut

Salon was empty and my technician Ellen was rude and rushing me from the beginning the appointment. Zero acknowledgment or thank you for the tip I gave her. Next time i won't leave one. Shop is nice but terrible service. read more

I just got a mani and pedi here. My toenails were cut unevenly, and my nail polish is already chipping at the cuticles. I felt like I was being ignored the entire time I was here. I wouldn't recommend this place and I'll never go back. read more

Coco Nail Spa - Two hours later after letting them dry for 25 minutes under the air dryer. Not happy. - Nail Salons Near Me - Riverside, Connecticut

Most expensive, worst quality gel manicure I've ever had. The 2 stars are for the appearance and cleanliness alone. I came in for a powder gel, chose a color and was seated. Then I was moved to another seat across the salon. Then told it would be 20 minutes before I would be seen. So I asked if I did a regular gel someone could help me sooner - there were at least 6 employees kot with customers. The gel service was average. The manicurist seemed annoyed when I asked for a 3rd coat (it was a light color). The customers on either side of me were asked if they had a rewards card, I was not asked. After I paid $37(!!!!!), the manicurist must have seen my below average tip as she immediately turned cold and made a face. Less than one week later, most of my nails are chipping and peeling. Do not recommend read more

This was one of the nices places I have visited! I took my daughter-in-law and 3 granddaughters it was such a great experience for the girls first time! We had half pedicures while the others had manicures. The only issue girls didn't know to ask and the person failed to offer designs on their nails. Overall a special time! Thank you read more

Hysterical! In town from out-of-state and had chipped a gel manicure. Popped into the salon and saw a small retail section. Will be spending a lot of time in Greenwich and am looking for a nail salon here. Asked if I could purchase a nail file. The lady looked at me as if I had 3 heads and said, "We don't have..." I could hardly get out fast enough so as not to laugh out loud!! Question? What do you use for manicures? Teeth? LOL! #servicematters #yikes read more

Horrible experience Was treated as if my money wasn't green Slow there with minimal effort Worst mani pedi ever Want my 2 hours and $40+ back of my life please read more

Pretty disappointed today and I've been going to Coco for years. This place used to be a really quiet nail salon but something's changed. Today I experienced constant chatter, talking across salon, a client that ate a full meal while getting a pedicure and the employees chatting during pedicures. Maybe everyone doesn't expect the same, but my me time getting a pedicure is my time to relax and de-stress and today that was impossible Now, all was not lost, my spa pedicure was good, salon is clean and the technician did a great job - would have been great if the background noise wasn't such an issue - Also at end of pedicure I had a 10 minute chair massage that was awful ~ was wishing the 10 minutes were over from minute one . Yuck I think I might have lost my fav pedicure place. read more

Went for the first time today and they did an amazing job! Everyone was extremely friendly and very welcoming. Will be coming back for sure read more

Coco Nail Spa - Nail Salons Near Me - Riverside, Connecticut

I am at Coco nails every two weeks for UV gel, waxings and pedicures and I am 100% satisfied with the job done, the experience and customer service. I have gotten facials as well and also have been happy with the results. The products used are "quality," up to date with what's on the market and long lasting. I have uncovered from other salons in the past how they water down their products or use cheap brands so This is a extremely important to me. The prices are fair for the services rendered (take advantage of one of their special pedicures and receive a 10 min back massage at no additional charge. ) As long as I live in the old Greenwich area I will be a customer at CoCo nails!! read more

I love this nail spa. It is so nice and spacious! The service is great and you can usually get an appointment if you walk in. They do bridal parties and other parties, including fun gift bags! They also treat you to a very awesome neck massage as your nails are drying. Their waxing services are great too, however a little more expensive than other places I have been too. Also the mani/pedi is a tad expensive as well, but well worth it in my opinion (about 36 for both). There is a $20 minimum for credit cards so make sure you have cash if you are just getting a manicure! Love this place! read more

The place is clean and so pretty! I brought my mom, my sister, aunt & grandma for mother's day and the woman at the front desk handled everything perfectly on who goes with who and what services needed to be done. My grandma and I got our mani pedi with Kim & Hana and they are so sweet, caring & great! Stella gave me a facial and did it so good, definitely will come back again. My sister & grandma got a massage from a man I forgot his name, I think it started with a B?? they said it was a really good massage. read more

Worst experience ever... If you want to pay a premium for a rush job, and only one foot getting it's cuticles cut, and a wimpy leg massage then come to Coco nails. The decor is the only great thing about this place...it's beautiful...but very misleading to the type of service that you can expect to find here. I came in for a pedicure, and told the girl that she forgot to cut the cuticles on one foot and she looked at me as though I had 10 heads...pretended not to understand and continued on. I got skipped over for the back massage even though I sat through multiple drying cycles. What a waste...I won't be back!! I have truly been spoiled by the service that is offered at Beautiful Body and Face Spa, and Empy's Day Spa. Those places give you a pedicure the way it SHOULD be done!! read more

After moving and looking all over NJ, NYC and CT, I finally found Coco Nails a few years ago. They do a GREAT job on UV gels and on regular mani-pedis too... the decor is great and it's very clean. Sarah, the manager, knows all the regulars by name (and by voice on the phone!). Hard for me to believe the poor reviews written because I am extraordinarily particular and often disappointed in nail salons (note the travel all over the tri-state area)! I've tried some very high-end super-expensive salons and have not been any happier. The staff is friendly, the place it very clean and the location is really easy to get to off I95. Not cheap but prices are very fair. I couldn't recommend them more. read more

Coco has really stepped up their game. They bought RadioShack next door and are expanding their space, which is beautiful. Every time I go I ask for Joy. She is an amazingly beautiful and talented person. I usually get a pedicure and gel manicure and lately I have been getting designs. Joy is amazing at designs and always has great ideas to make me happy. read more

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Have been coming here for almost a year now. About 1x per month, little more in the summer. I get the basic mani/pedi for $35 and tip well (really well when they do a good job.) I also tip the neck massage staff that comes around when ur nails are drying. The place is big, good selection of color, brands, clean, comfortable, but often a 10-15 min wait. Not good if your in a hurry. The service is inconsistent. Got the wimpiest massage today and I'm looking at my nails now, and shaking my head. A few months ago, I would have given them 3-stars, the 1x is to reflect my visits since late fall. Disappointing since I thought that I finally found a place in CT so that I wouldn't have to go back to the city for these services. it's location is convenient, but I guess it's time to start looking for a new place. read more

So I received a gift certificate here and went back... and I'm glad I did. I ended up going with the honeymoon spa pedicure and a regular manicure. While the nail tech who did my pedicure didn't have any strength to her hands, the woman who did the 10 min chair massage that was included was wonderful. And, my nails look clean and neatly polished so it was worth the $45. If I could get someone with stronger hands, I'd be on cloud 9. As for the manicure, it was no frills BUT, my nails didn't chip for 4 days. That's *unheard* of for me. Usually, by day 2 they're starting to chip and peel. I'm glad I gave it another shot. Would I make it my go-to? probably not but I won't write them off. read more

I got a deep tissue massage with David and went back the next week for another. He has magical hands that work out all the knots and tension. He's very pleasant and friendly. I like to relax, zone out and veg during a message so was very happy to find a wonderful, strong male that didn't talk my ear off. I've been to a few different salons/massage places around Greenwich and stumbled across this when I was getting my nails done. I would definitely go back. The receptionist wasn't too helpful but David is AMAZING! read more

I got a facial and pedicure. the Microdermabrasion facial was $165 but I wouldn't go back again for that service it was not worth the cost. I also got the coco spa pedicure and that was good I would go back just for a pedicure though read more

I have been going here since they opened + while normally I would give them 5 stars, unfortunately in the last few months the service has gone down... abrupt on the phone, schedule appts + then you still have to wait. Tonight I called to make an appt. for a mani/pedi + they ran out of time to do the manicure unless I left without drying my nails! I've met the owner + she is very friendly + accommodating, so not sure what is going on. read more

I have been very disappointed with the service at Coco Nail Spa in Riverside. I am a steadfast Coco customer and my daughters and i and other family members have patronized Coco from the time they opened their doors. I've purchased countless gift certificates for teachers, birthdays, events, etc.. They rush through treatments and they aren't courteous. On a few occasions i have informed the staff ( when i arrived) that i wanted to use my Coco points (loyalty program) and they quickly rush through the transaction without providing the discount / cash on the loyalty card and assured me "they'll apply it the next time". Lastly, the straw that broke the camels back was two weeks ago i had a "honeymoon spa pedicure" and left my shoes at Coco. When i returned they claimed they saw my shoes and could no longer find them. I stopped back another time and again no luck. They didn't offer to cover the cost of my shoes, or offer a gift certificate. In my opinion, they should offer something. I am done with Coco and my family and friends will not return. read more

Wow this place is amazing!! I've never had such an amazing and relaxing pedicure before in my life! I had gotten the guava pedicure from Edi. She was awesome! She took her time and I didn't feel rushed at all. The pedicure was so relaxing and over an hour long! I didn't wanna get up! She also did my gel manicure! I totally recommend her and this salon. It was also very clean there too!! read more

This place is genuinely the best, I've had my nails done everywhere and this place is by far the cleanest, most efficient, friendliest, and most professional salon I've been to. Their pricing is so reasonable, which I feel like is quite rare these days, but it always makes me happy to tip them well! The actual salon is very pretty, spacious and clean. They always do an impeccable job with my nails. The girls (and a few guys) that work there are so sweet, and always pay attention to detail. I try to go once a week. Unfortunately they were closed on the 4th of July and I made the mistake of going somewhere else and was so disappointed, as nothing compares to coco!!! read more

I always had a great experience at Coco nails. I always get a spa pedicure, gel manicure and eyebrow wax. The gel always last 2+ weeks. However, last week when I went the nail technician was hasty and rushed my gel manicure stating they were closing soon, it was 6:20pm and they closed at 7pm. I looked around and the other nail technicians were not rushing their clients and they started a minute or two before the nail technician started to do mine. She kept insisting I get a regular manicure but I told her that I called and scheduled for a gel manicure. She reluctantly decided to do my gel manicure. She completed my manicure in approximately 15 mins. while the other nail technicians were taking their time and carefully doing their clients nails. Still with ample time left she also did my eyebrows hastily and left pieces of hair on face and wax as well. I had to tell her that there was wax on eye lids still. She looked annoyed when I told her. I left at 10 mins to 7pm while other clients were still getting their nails done and the salon was still open, so her making a big issue that they were closing soon was unnecessary and rude. I was so shocked by how I was treated that I just paid and even gave her a tip like I normally do. When I got to the car I looked at my nails and they looked like an amateur painted them with nail polish on my cuticles and not even a week has gone by yet and the gel polish is coming off. They lost their quality and customer service etiquette and I would not recommend this nail salon to anyone. That nail technician was horrible and hasty. I regret tipping her. Worst service ever! read more

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