Great quick service. Amazing menu items. Easy to order and…read moregives more info on what's in the drinks and how to order Plenty seating. Clean. And yummy!

They have a special going on $3.50 per drink which you can choose from either Bubble Milk tea or…read moreBubble Gaga (passion fruit concoction). The drink was fine but the business practice is dishonest. The cashier tried to charge me the regular price even after I had enquired about the promo they were having which btw ends tomorrow. Go to another CoCo because this place will rip you off if you're not paying attention.

Chatime is a long time favorite of ours, and we usually have a good experience. This time however…read morethe service was extremely slow and left a lot to be desired. I completely understand that, with one person working, things get overwhelming easily. When we arrived we just wanted to grab our mobile order, but there was zero eye contact, zero acknowledgement. Because of the time it took to collect our order, which was sitting out, the ice had melted a lot and watered down the flavor. This is not the fault of the overworked staff member. The responsibility falls on the company to not understaff on a summer weekend!

This is one of the first bubble tea stores in downtown Toronto, opening around Sep 2011…read more We used to come here a lot, 9 times between 2019-06-27 and 2021-12-04. We came back on 2024-12-31 because we received a gift card. We ordered a Chocolate Hazel Delight (large $6.50). We added pearls for +$0.70. It tasted as expected. The customer service was good because there was no one else in the shop. There were 5 small tables and a long counter for standing beside. One table had lots of crumbs on it. The shop was reasonably modern and clean. There is easy-listening music playing in the background. They also sell cakes and cookies (new item) from Bakecode, their sister company. There is free WiFi. The shop is wheelchair accessible, but there is no door-open button. There is one gender-neutral washroom, but it is not wheelchair accessible. There is paid neighbourhood street parking. Review 2025-012

Y'all Canadians here don't realize how lucky you have it with a Chicha San Chen operating with no…read morelines and actual space to chill inside the shop with your drink. That is unheard of here in the States. As a boba connoisseur, I was ecstatic when I saw Chicha having a location on the way home to our hotel. I knew the quality of their drinks would be up there, and the fact that there was little wait really sweetened the experience. I ordered the DongDing Oolong Milk Tea with Oat Milk and Boba, light sugar and ice. Their boba here is slightly different from a traditional black tapioca pearl, but it still hits the spot. The tea was well brewed and not too sweet, just how I like my boba. The shop itself was wonderful with its cute aesthetics and the smell of tea filling the air. You could tell there was quality based on that alone. Give them a try if you've yet to experience higher quality boba.

Excellent staff. Friendly, patient and let me sample grass jelly as I was worried about sugar…read morelevel. Also helped me fix a transaction when I used the wrong payment. Very great group. This location is more relaxed than their China town one. Has a better seating area and much cleaner.

The tea was too good! I loved the strawberry flavour! I added extra honeys with less ice and it was…read moreperfection (for me). I loved the interior... it was spacious and very modern. I just love an appealing atmosphere. The service was nice but it did take along time for my drink to be made.

Delicious drinks and friendly staff. The inside was also clean, and had plenty of seating. We both…read moreloved our drinks and the prices were very fair. It is located right inside of Chinatown and gave us something tasty to walk around with and explore the shops. We ordered light ice and half sweet and they were just right. They also sweeten with honey which is a nice touch.

I came back here but this time with my coworkers. We ordered using their online platform which was…read moreconvenient for us. Luckily there were photos so my coworkers were able to pick what they wanted more easily. Amongst our table, we got: - salmon poke bowl - chicken poke bowl - Taiwanese minced pork rice We all ordered drinks as well which was pretty standard in my opinion. My coworkers all enjoyed their dishes that some did order more to go to bring home for their families to try. Service here was amazing, they kindly took a picture for us when we asked for one. Atmosphere was very chill, still great for people hanging out or who just want to study in a nice cafe.

I ordered via UberEats and got their BOGO deal for the beef fried rice. I've ordered this a couple…read moretimes to my office before and every time... hits so good. I've eaten at the physical Baldwin store and I recall everything being very automated. I remember ordering via a machine or QR code and knew to come back to the counter to grab our food through a buzzer. Lots of seating inside on a fun street of Toronto. My friend and I used to come eat and study when she was at UofT.

Wanted to try a new bubble tea place that we haven't been to before and this one caught our eyes…read more We decided to give it a try and get different drinks to be able to taste the difference. My fiance got a soda, which was strawberry, and it tasted like a strawberry sprite to me. Loved it! And came in a beautiful cup that can be reusable! I got myself some fresh tea, which was also divine and tart. Loved it a lot! The place was very clean and the lady working there was quiet, humble and quick.

My group stopped into this Chinatown boba shop for a midday treat. We knew we were in a great town…read morefor Asian desserts, so we had lofty expectations for Gotcha. We shared a Thai iced tea, earl grey, and matcha flavored bobas. All tastes quite natural and the boba was the right texture. We were even able to adjust the sweetness of our drinks, which is always a win. I wish they had some seating, and a broader range of flavors.

Passionfruit slush wasn't a slush but a drink mixed with coarsely crushed ice. It tasted decent &…read morewas a good size.

Small bubbletea shop that also serves pastries and Filipino meals…read more Their standout offering, of course, is the bubbletea. The tea is loose-leaf, so is elevated from the typical bubbletea. But it's the tapioca that really makes the drink shine with how fresh and bouncy they are. For a tea shop, this place also has really good food. Tried the scones and they were super buttery, very flavourful, and were crispy on the outside and soft on the inside like all great scones. We also got some Filipino meals - the lechon kawali and lumpia super crispy, the bangsilog had a good portion size for the price, and the halo-halo was refreshing. Place is mainly a takeout spot, but there are a couple of small tables to sit 4. Service is friendly. Tea offerings are extensive. Worth a drop-by.

I heard about this tea shop at City Place and decided to go because it's kinda near work. An…read moreassociate told me that honey passionfruit green tea was his ultimate favorite drink there, so I took his advice and ordered it. I also added a mixture of jellies in with the drink as well. The drink was lovely and refreshing. The honey mixed into the tea was not overly sweet - just enough for me to enjoy the taste. They also have the Boba Boy bottle that is reusable. You can put your drinks in there. The next time when you visit, bring the bottle with you and get a discount. A win-win for everyone. The staff was friendly and approachable. I like how they will recommend a drink to you. Thanks!! Will be going back to try their other drinks!!

I LOVE this place ! Came here because I wanted the bottle (…read moresucks that you can't get ice because it's a small bottle) ... but the bubble tea was soo good I kept returning. Great customer service ! Nice huge variety of options to choose from. From the flavors, to the toppings, you can even choose your cup / bottle. Definitely one of my new favorites. Loved their honey dew milk tea and the taro was very delicious as well !

If you're a basic B**** like me and just want hit of original bbt nothing fancy without paying over…read morea bill for it - This place is not bad, does the job. They also gave out biodegradable straws, I just found out! Any business who's taking steps to be a bit more sustainable should be rewarded for it! By the way, biodegradable means it can't be recycled so remember to place it in the trash/compost but at least it's eventually degraded unlike plastic. Plastic don't even get recycled properly.

I don't drink bubble tea but their fruit beverages are awesome. I've always enjoyed them except for…read moretheir honeydew slush. I saw them put honeydew slices in the blender and the result seemed to come out okay. However it was too liquidy; the liquid was precipitated from the slushy mixture within a short time and it did not taste good anymore. Would not order that again. Their other beverages taste great and service is fast. Not sure if they outdo Presotea or Chatime but it's better than 168 for sure. Highly recommend!

This place got a large variety of different drinks. They also have daily deals where you can get…read moredrinks for $4 medium size and $5 large size. Drinks are colourful and tasted good. Ingredients they use are good quality and are made in front of you. Their ice cream waffle snack is a must get. It pairs up with their drinks well.

I went here a couple weeks ago because I was craving a bubbletea. While my bubbletea craving is…read morestill at large, I enjoyed my experience here. Walked in and it was instantly warm inside. Contrary to the weather outside. The young worker behind the counter greeted me with a smile, in spite of their preoccupation in making drinks. I asked her questions to help me narrow down my choice. I settled on a creamy mango with boba. With less ice and less sweetness. It was refreshing and satisfying, next time I will ask for 80% sugar because going down to 50% was too much of a drop. The place is pretty modern inside with an exposed brick interface, it kind of gave me the impression of being on a street in Taiwan. Outside they have this cute street post sign on the side of their building. All in all, service 10 outta 10, ambiance 10 outta 10 (although when I went the only other customer had left, so knowing how loud it gets, I was not able to decipher and that may impact this rating.) And drink... ah 7 outta 10. This is because it came out to be expensive for the size . Will try again.