What kind of Tire shop doesn't patch tires when in need? I came in with the attitude thinking I was going to be in and out cause you know that's what most tired shops do, most get your tire patch up and you're on your way, not Cobra "tires", instead when in need they will say "sorry we don't have enough guys in the shop today so I won't be able to squeeze you in." I do not recommend coming here. read more

Girlfriend and I were on a weekend trip and our rental car all of a sudden had low tire pressure. We tried pitting air in, said it went lower. Popped into this place, they checked it out thoroughly, no leak, filled it to perfect pressure and sent us on our way. No charge and they were extremely kind and helpful. Customer service was top notch!! read more

I started having issues with my 2012 Subaru Outback and took it to 2 separate mechanics who couldn't find the issue. Finally I took it to Cobra Tire and Auto Service where I had been taking my previous car for work and oil changes and they identified the issue was within my transmission. They quickly found the issue and started the work. Unfortunately the price went up due to my car having a different engine than they had originally priced for but they were great about working with me and offering pricing adjustments based on a new quote they had relayed to me. Nate was great to work with and very communicative. I called so many times and he was always cheerful and willing to answer any questions I had. After picking up my car, I haven't had issues since. I trust them with my car and will be planing to be able to take my car to them in the future. Giving a 4/5 because originally my quote was $1500 less but I was willing to pay the extra to have the work done fairly and honestly and not have to deal with this issue anymore. read more

BEWARE!!!!!!!! Don't even contemplate this place. I wish I wasn't swayed by the price. Their cost is low because they do trash work. My car needed new control arms, I have now new noises since they've done the work. Went to rotate my tires myself, can't even get the lugs off since they've done the work because they over tightened them. read more

Phoenix Location: Anthony and the team were great! In the past so many shops have scammed me or tried to milk everything... Going to a new shop is always like a roll of the dice, especially when they are a bit of a drive to get to. Cobra went above and beyond!! They did the alignment (stealing week drive perfectly straight now) & rotation(Groupon) & worked with my warranty to fix what was causing engine light to be on. I will definitely use them again, if I find myself in auto work! Engine Light came back on. This is second top to try so going to Ford Dealership now. Cobra is still a great shop... I think my issues is a Ford issue. read more

Stay away! I went here because I saw a Groupon for a brake service. After 3 visits, they never fixed the problem, created a new problem, and charged me $500 for the privilege. Another mechanic easily fixed the issue, which any competent mechanic would have found (the back brakes were squeaking, not the front brakes that Cobra replaced). The new mechanic showed me how the cheap unbranded Chinese brake pads Cobra used were already breaking down after a week. They also forgot to put one of the lug nuts back on. Incompetent and unsafe!! read more

Recently got an alignment. Was not given any paperwork to show alignment work that was rendered. The excuse was that the printer has not been working due to wifi issues. My steering wheel is now shaking and pulling constantly. Dustin said they were very busy and booked for weeks ahead. stay away from this location. Instead, I recommend to work with Nathan at their Gilbert location and save yourself the headache. Each time I ask for the owner Kurt, I am told he is not around. Terrible customer service. Very unprofessional. read more

I purchased a 4 wheel alignment through groupon. I called to make an appointment and was scheduled within a few days. I arrived a little early, but they took my car within 5 minutes. There is a nice waiting area with a TV, coffee, water and wifi. It took them about 30 minutes to do the alignment and I was on my way. Very nice guys at the front desk. Clean waiting area. Organized shop. I would come back. read more

Customer service was amazing. Service is even better. I had a young gentleman named Abraham help me out. He did an oil change, a tire rotation and put two new tires on my vehicle. I would recommend cobra tires due to my mechanic man. They are reliable, fast quick and easy. 10/10 read more

STAY AWAY!!!!!!!!!! TOTALLY DISHONEST!!!!!!!!!!!!! I needed brakes on my front end. Was quoted $240 from another vendor who did resurfacing of rotors. Bought a Groupon from Cobra for a one axle brake job for $160. Specifically told them only interested in front end brake work. Made an appointment. Dropped off car and was suspiciously told not to click the link in the Groupon email (even though the email said to do so.) Then I wait for three hours and finally get a call telling me I need front and rear brakes, plus 4 tires and they want to charge $1200 on top of the $160 already paid. I say no thanks, please give me the groupon on the front. He says, sure that will be $240 with the "groupon discount." I tell him, wait, that's almost double what I was quoted for this work from other vendors.(And I know that even if the rotors need replacing, he can get those for under $100 per axle.) I ask him to be fair. He basically laughs in my face and tells me to come pick up the car. This guy is a crook and a slime that obviously uses groupons as bait to bring in customers and upsell them. If you resist you are screwed and they kick you to the curb. Groupon came through and gave me a refund. They plan to intervene with this trash heap of a vendor. read more

Called ahead. Dustin said I'm busy but come on doWn and we will get it takEn care of. Needless to say they didn't and then said because I'm so busy. Didn't plug hole. Did not put on spare as requested. Just moved the car. It's ok to say not today. What a waste. I'm off to somewhere else. Not cool read more

Got me in and out! Always my go to for maintenance on my vehicle! Staff is always nice!

Men get priority treatment. Ladies beware. Brought car in for 30,000 check up. Terrible half ass job. Had to take car elsewhere a/c no longer worked???? read more

I've been a customer of cobra for 3+ years now and they have amazing service, great warranties, and quick service!

*UPDATE* just went to my real mechanic in LA - he said my vehicle (only 80000 miles) definitely didn't need all new rotors etc yet ... SURPRISE SURPRISE this place really is A SCAM!! THIS PLACE SUCKS - STAY AWAY!! It's called a "Bait and Switch" scam and it's technically illegal but I guess that's how these losers make a living... so BEWARE!! Similar to ALL the other 1 star reviews- bought a Groupon for Brake Pads- Had an appointment yet still waited patiently for 2 hours... just to get upsold $650 more work. I told them I just wanted the brake pads- they told me they would just put my tires back on. Ok that would be shitty enough, but then some Duck Dynasty reject dude starts yelling and cursing saying I came in with an attitude, (?? Huh, I just sat there quietly for 2 hours?) Why are you mad at me? I'm just not going to pay $800 for brake pads. Then he went in on if I didn't get the work done I could kill a kid! etc..Huh? I have a business too, but I don't need to run a Groupon scam to get customers, and I definitely don't need to threaten and yell at people. If you love Bait and switch scams, angry intimidation, getting cursed at and immaturity and having to leave bad reviews and filing complaints this is your place- otherwise BEWARE AND STAY AWAY!!!! read more

They definitely will get you right! They are quick, professional, and through! This is the place you want to visit when you are looking for trustworthy people! read more

Great deal on tires and really fast! Buy two get two for free with an alignment can't be beat. Also weird to mention they had the nicest smelling waiting room. read more

This place sucks. Purchased a Groupon for front brakes. Read the google reviews, and thought we were getting a good deal. I am guessing the good reviews have to be fake, because once I kept digging through the reviews after purchase, there were definitely more bad reviews that all seemed to say similar things. First problem was scheduling an appointment. They could not get us in for two weeks out at the least. I tried going back to Groupon for a refund, but after they contacted the business to get more information, they declined giving me the refund. So we were stuck using them, since we were already out $159. After getting an appointment weeks out, we took the car in. The Groupon was supposed to include a rotor resurfacing, but they called and said they were past that point. We didn't think so (my husband used to do his own brakes before when he had proper tools), but said fine, just replace the rotors. So already our price went up. Then they said our serpentine belt was bad, and my husband said fine, while you're in there go ahead and take care of that too. Until he was told the price... they were trying to charge a ridiculous amount for the labor itself, then said the tensioner also needed to be replaced. Seemed like it was one thing after another, we got skeptical and back tracked, said just do the brakes and rotors. We will take the car elsewhere to get the rest fixed after getting better quotes. So we go to pick the car up after they completed the brakes, and the guy at the counter was rude, I guess I shouldn't be surprised. He was out money since we didn't buy that their business practices were fair. Two months later, my husband hears grinding coming from his passenger side tire. He takes it back in, and they said they would look at it. They call him back a few hours later and said the brakes are fine, but a bearing in his transmission is bad (but they don't do that kind of work, of course). He is not buying this either, so he picks it up and takes it to a shop we discovered closer to home and much easier to work with, all while noticing the grinding noise appears to have stopped. The new shop does a full inspection and finds that there is NOTHING wrong with the car at all, but that the brakes are extremely cheap (which we already knew, based on the black dust all over his rims now) and recommended we get them replaced ASAP. Didn't try to pressure us into it that day, charged NOTHING for the inspection, and even said he would give us a discount on brakes when we are ready to get them replaced properly. My guess is Cobra made some adjustments to their faulty brake job, then blamed it on something else "they don't do", just to get rid of us. This place does not have honest business practices. Avoid at all costs!!!! read more

Absolutely the best customer experience! I can't even explain how wonderful this place is! They custom design your lift wheels and tire package and they make it very unique! Hands down the best tire shop in town! read more

Cobra Tire and Auto Service - Lift and set of wheels and tires - Auto Repair Near Me - Phoenix, Arizona

Love this place Originally found from a Groupon and 2 years later Im still here .customer service is off the chain and they guarantee all their work. I definitely recommend read more

I can not give less than 1 star, I bought group on coupon and scheduled the time, when I called him to find out if I can reschedule, he lost his temper. He asked me to take my car to somewhere else. It's complete waste of time with him. He was very rude and unprofessional. I do not recommend him at all. read more

I had a wonderful experience with Cobra Tire and Automotive. I was visiting friends in Phoenix for Thanksgiving and as I started my trip to return to LA, my check tire light came on. I took it to Cobra to have it checked out before I started the long drive back. The checked all the tires and the fluids, and sent me on my way free of charge. Everyone was polite and it was great to have peace of mind before I took off. read more

Do not take your car to get any service done here. The front desk man was extremely rude. As we were leaving to take our car somewhere else due to how rude he was, he yelled "read the fine print." We had bought a Groupon, but were unaware that we could only use one once. The simple thing would have been to kindly let us know, and we would have figured it out. Instead he was rude and spoke to us like we were incompetent. It's so sad that one simple interaction can make you never use a business again due to having 0 customer skills. We have taken our car here multiple times but will never after this terrible experience. read more

Great customer service and reasonable prices! So glad I live close by! They ordered a Lyft for me to go home and back to pick up my vehicle during my repair! There's a nice community park next to it, so if you choose to stay and wait, bring a water and snack and enjoy being outside for a bit! read more

Waste of time money and take pictures for before and after got my tires changed alignment was good till they got under there

Quick and easy, they honored my Groupon even though I mistakenly bought one for a different location. Oil change on a Saturday, in under an hour, friendly service and they don't pressure you with an upsell. can't be beat. read more

Went in for an oil change. Had a Groupon and the manager at the shop in phoenix refused to honor the Groupon as I had been to there shop 5 years before. I had even called and asked if it was a problem before purchasing the Groupon. Very Rude and unprofessional. read more

Wish I could write a good review for these guys as my experience until I got my truck back was great. Customer service and communication was good but when I got my truck back, there was $1,200 in damage that wasn't there when I dropped it off. I've had this truck in pristine shape for 8 years and when I asked them about the damage, the manager said "oh yeah, I can guarantee nothing happened, I saw it go in and out with no damage" then asked which truck it was after the fact. The damage looks exactly like pulling into a garage and rubbing the front panel and passenger door on something with a rubber stop. I don't blame the management on anything other than holding their tech accountable and saying they didn't do it and that it happened in my driveway, where it was parked with the passenger side against the lawn. Very bummed this was the outcome after a cordial start to the experience. read more

Cobra Tire and Auto Service - Auto Repair Near Me - Phoenix, Arizona

I have gone her for some major repairs. the first time they were very fair and quick. The 2nd time, they did unauthorized work. They charged me more then agreed on price. They were not wearing masks at all in mist of a pandemic thats killed half a million people. I emailed them 3x asking for clarification about the advertisement price and what they charged me On the non authorized work, But "they don't read every email that comes in" and rather than hear the issues the female was talking about, they decided to mansplain their mistakes as to how it's not really their fault they messed up. so if you like dealing with sexist, science denying people this is the shop for you! After calling them, rather than adjust to the 120$ diff I was asking for. They did not want to hear what they did wrong and they just waived 600$ men... still not going back. I can't get on that level of stupid. read more

I took my car in to get work done on drive shaft paid almost 1k and was told it was good to go but never fixed the issue at all just recently took in car again now my truck came out with even more issues would never recommend this place to any one just test your car out before you pay just have hole bunch of people work h there that don't know what they are doing good luck to any one goes here read more

Second time I've been. First time for an oil change, second for new tires and alignment. The oil change took way longer than expected, but they gave me a discount bc of it. They had an awesome deal for tires and alignment, had the tires in the next day, and had me out of the door in an hour and a half. They even let me bring my dog to wait with me. Great customer service and fair prices. read more

Do not take your vehicle here. I bought a Groupon for an oil change because of the good reviews. 4 hours later my check engine light and traction control alert lights turned on. Neither light has ever been on before. I called the next day to ask if they can address what happened in the car and they said they couldn't address it for the next few days. We just wanted a routine oil change before a road trip. Now my car seems unsafe to drive because who knows what these ppl did to it?! Now we had to rent a car to go on our trip. Beyond furious!! Other things that suck: -the oil change tool 2.5 hours -they let my sister pick up my car and didn't mention that anything was wrong with it. The next day I call, they mention a litany of things that make the car "dangerous to drive", including needing new tires. I just got my tires inspected by Firestone the week before and was told they were fine. I wonder if they feel they can take advantage of female customers. Such a shame. Was looking for a trustworthy mechanic in my area. read more

I went here because I had a Groupon for an oil change. The guys here are great I ended up having to need some other things looked at but at my request. They gave me an estimate and worked with my schedule. I feel they went above an beyond for me. read more

One of the worst Customer service I've dealt with. Especially the employee Kurt, asked about giving a quote or even how much the pads are for and he hung up. I called once more , I asked how much would the pads be and he said, " We need to inspect it before we say how much it is ." I told him I know what needs to be fixed and he said, " well then fix it yourself!" Ranted on for ten seconds about this and that total waste of time. Don't shop here at all , prices are bizarre anyways. read more

Straight to the point: Honest, friendly, helpful, fair, and thorough. I've found my new mechanic and suggest them highly. I actually look forward to spending my money here again. Thrive earned it. read more

Definitely take your vehicle elsewhere. Disorganized chop shop with terrible management. Don't take your vehicle here. At best, it's a complete waste of time. At worst, your car, and possibly you while in it, will get damaged / hurt. - Lack of vehicle knowledge - Bait and switch price gouging - A pompous GM with anger and rage management issues - Wildly unprofessional uncoordinated operation - Completely different experiences between the Phoenix and Gilbert locations NOTE: BBB rating of "F", they have Goolge and here littered with fake reviews. Details of my experience: I called to make an appointment for a simple oil change using a Groupon I purchased for a fully synthetic oil change and speak with the GM, Kurt Bossert at the Phoenix location. First when I ask to confirm they have my preferred oil viscosity on hand, he blows up in a very brash emotion stating that he would never use 5W40 in any car, that it's terrible for the vehicle, and he only goes by manufacturer recommendation. He continued on with a story about how he used it in the past on a customer's car and ended up getting sued for it. Knowing what my car calls for, I asked him to look it up...sure enough: 5W40. So, he said he would do it and I make my appointment. - This however, should have been a red flag to go elsewhere due to the GM's lack of emotion maturity and experience enough to know to review the specs for a given vehicle before touting off on a soap box with false information. Kurt's arrogance could have easily resulted in damage to anyone's vehicle. I show up on-time the day of, have the repeat conversation with Kurt because he made no notes on my appointment and didn't remember until I reminded him of the conversation. The team scrambles a bit to see if they can find any of the right oil to use. I am told to have a seat, they would bring my car back when a bay opens up. 20 mins later (now 30 mins past my scheduled appointment time) one of the staff comes over and tells me there ~$30 additional costs for my oil change. Mind you, the Groupon itself totaled $37 so that's almost double the cost. I inquire as to what the costs are for, am told the Groupon is for "most cars and light trucks" and my car falls outside that category. I ask why they believe it's more complicated? They state "because it's a BMW". I begin a follow-up question asking for something more specific at which point Kurt yells in a clearly agitated state "forget this, I am pulling the car up. I have never had anyone ask so many questions about twenty dollars. I have other customers waiting." I can only assume this is because Kurt knew there was no valid reason and that he was wrong, yet again. Note: I have a BMW 5-series and change my own oil in the cooler months, simple to access and drop the plug to drain, put it back in, easy access to the filter housing to unscrew, swap with new filter and gasket, then just pour in the new oil - done. In the summer, I pay to have it done because it's hot outside. Remember, at this point I patiently waited 30 minutes on them and now that I am taking 5 minutes to understand why my bill is being doubled, it's unreasonable? Terrible customer service. Kurt then pulls my car up and parks it on angle not 4 inches away from another car. This was unsafe for both cars. I have owned this car for 10 years, not once has anywhere I have had it serviced attempted to charge me more than their standard oil change fees, let alone for such a vague bias and unsubstantiated reason. read more

This place is horrible. Was concerned upon arrival at all the clutter & appearance of the office. Started out good with Josh, man who I made appointment with. Then came to a boil with other guy behind counter who kept interrupting & basically calling me a liar. I booked oil change & alignment, he very rudely said I didn't. By far the rudest jerk behind the counter that I've encountered in Phoenix for some time. I left after a major disagreement. Wouldn't let these people work on a tricycle. Hope this helps other people. read more

If you are going to Have your car Serviced at this Business Buyer beware they where a Little, I had a question about a groupon charge, and I was told you need to take it out with them. They charge an extra fee on top of what you're paying for, to make a little extra money and I think to gouge people. But she'll never know this until all the work has been performed. In this era of Covi19 and most businesses do not make money, it be better off taking your money somewhere else. This is not a good business.Buyer beware read more

I went here because of my Groupon for an oil change. They did outstanding work; are quick and efficient. I use Groupon each time I need an oil change and always come to Cobra. My AC also went out last month, so I took it to Cobra and they fixed it right up. Never a bad experience here, and not understanding why some people have had one. read more

Scheduled an oil change, had to call back to reschedule and talk to someone went through my whole car information, get there for my appointment and they don't have it. Poor, poor service read more