went to get keys made. first off all outrageous price. I've been in there twice in the last month. trying to support small business. The guy was rude. had his kids in there one in a play pen. I asked if they had changed owners? He rudely said I don't know. you work here and you don't know? Just the way he responded "I don't know". no customer service experience at all. I'll go to Home Depot or Lowe's instead of this!!! read more

This place sucks. Went there to buy some work gloves and the employee cared more about his two small children... one behind the counter in a crib and one that was just roaming the the store. Treated me like crap and acted like he could care less if he made a sale. He acted like i was messing up his time and couldn't wait to get rid of me . AWFUL. read more

I'm all for supporting small local businesses and I understand prices may be a bit higher. But having. To pay 8.99 for a 3/4 male coupling seems a bit too high. More than double of what it would cost at any other hardware store. Its been a while seem I been here and it wasn't too bad but Definitely won't be coming back after this purchase. read more

Cobb's Hardware - Receipt and part - Hardware Stores Near Me - Fresno, California

Everyone beware! Don't step into this establishment, the owner is tired of sweeping after everyone of you that bring in dirt and aren't considerate of it. Depending on his mood that day depends of the day everyone is having. YES! He definitely takes it personal and yes he does charge you an extra couple cents so you won't notice. (for a bag) whether you get one or not, you'll still get charged. yes there is a surcharge for debit/credit. So use cash and say no bag and make sure he don't charge you for it. Save your money go somewhere else because it at least won't be rusted and being sold at full price ! read more

Walked in with $6.35 in my pocket. Bought 4 screws total cost $1.36. I asked will you take $1.35....nope, $1.36. had to use a $5 dollar bill, walked out with 64 cents in change. Overpriced, but convenient......bad customer service!!! read more

Best hardware store in town. Guys are very knowledgeable. Lots of repair options for the older homes in the area. Service is good. Decent prices too. read more

male receiptionist need to be replaced. He is not helpful, does not know much about items. He will blame that you went to buy 1 thing and why disturbed second thing. Shop is overpriced. read more

This is a real homeowner's hardware store that's been serving the neighborhood long enough to build an inventory that supports the service and maintenance needs of the residences around it. That's a powerful accomplishment that the orange and blue bucket corporate warehouse style stores won't ever be able to lay claim to. read more

I needed a item..AC adapter employee told me thats a power source ..not a adapter.. Sir..its a adapter... I began to walk around the store..he then proceeded to tell me there were closed at 240pm.. I asked what time they closed he said" 2:30" Sign that displays store hours indicates 3:00pm. Very poor customer service for a samll mom and pop establishment!! read more

Cobb's Hardware - Hardware Stores Near Me - Fresno, California

Carlton Cobb owned & operated this store for at least 30 years and it was a great local asset for the surrounding neighborhoods. He was friendly, helpful and understood the maintenance issues of his customer base and their older homes. His staff mostly reflected his values. Since Carl sadly died in 2022, the business has slid to the level of an unpleasant convenience. I think the new owner must be an absentee. Although the fixtures & shelving have been modernized and the inventory very slightly expanded, the staff rarely greet shoppers. And when presented with any issue other than "give me X number of these items and take my money," clerks act as if they are interrupted and inconvenienced. Customers can no longer expect expertise, helpfulness, or even gratitude or appreciation for bringing their business here. read more

I just love the personal service unlike "chain hardware stores" that just tell or point you where you should look to get what you want where at Cobbs Victor takes you right to what you want! To me the term "Service is King" is exactly why I'm giveing them five stars... read more

The employees are in their phone super unfriendly super unhelpful i asked a question and he was like i dint know i just work here- this used to be a great local Real hardware store now it just has very little to choose from- no reason to go here over the big box unfortunately- a waste of my time read more

do not rent a rug doctor from this hardware store they will keep your cleaning deposit. i spend about 20 minutes cleaning it before returning it and the clerk found a small amount of hair and did want to refund my deposit. I though these guys were reputable but i was wrong read more

went to store looking for a specific size bolt. initially manager helped find what I needed. but bolt just seems too small. so I called my friend who is helping with project so we can figure out a better size bolt. so I have two bolt in hand, but looking for another size( while on FaceTime with friend) . manager comes and says ( if you dont put stuff where you found it, just leave the store and go somewhere else) , friend on face time tells him he is looking for another bolt, manager says. I saw you move 4 bolts and place them in different spots where the don't go. So just go somewhere else, you guys always come here and do that . "You guys" what does that mean?! Does that mean Hispanic guys?! friend on facetine ask to speak to owner, to put a complaint in. manager said to take a picture of the store info and send it, well he's the one who will get the complaint and will not go anywhere. manager said, that owner told him to do just that, to tell customers to go some else, if they out item in wrong spot. Will never come back to this store even if it's a block from home. it's not the first time I have not been treated right, because my english is not great, but it will be the last at this place. Do not recommend this store read more

Very sad to post this poor review but after seeing I'm not the only one, I think folks should be aware. Mine is a small matter. Needed some small hose clamps. picked up the first to see $1.49 which was a good price, so I grabbed 3 more. I take it to the counter; young guy says $8.70 please. I question the total and ask why 2 clamps are priced $2.49 and 2 are $1.49 for the exact item. He says he doesn't know but those are the prices. I go back to find 2 more priced at $1.49 and all the others are priced $1.99 LOL. It wasn't worth the hassle. I take my CC receipt to see that I was charged an additional .10 for something, who knows but whatever. Later I see my CC was charged $9.00 even though my receipt shows $8.70. I'm thinking that's illegal. Not worth my time to fight, but buyer beware, this place used to be awesome. I don't suspect they'll be around much longer. read more

I hope the new owner reads this reason being the employees that are there are useless. I walked in today & they were playing dominoes on the front counter. I was kind of greeted & asked if I needed help but don't like the feeling of being watched like I'm going to steal something. I'm sorry to hear that the original owner passed away in 2021. He was a very nice & good man. These guys who work there now need to find a different job because hardware isn't there Forte. I mean playing dominoes instead of cleaning shelves stocking facing the shelves doing anything else but playing dominoes to me that's Bull$#!t. Like I mentioned I hope the owner reads these posts also I have them on my body cam playing dominoes. MUST BE NICE! Used to be a good neighborhood store not any more read more

My husband likes to go here because it's a local owner and he has been going here for over 25 years. But, went there a week ago to get a part and I didn't know they charge a percentage for a card fee. The card fee was not on my receipt. So when I get my bank statement the price came up $!.59 more, which isn't much but things like that screws up on my banking if the total with fee isn't on my receipt. I phoned to make sure and they said they charge a percentage for bank fees. You should change how you do your business and show the full total on receipt. read more

Another warning: The item I bought and got my money back doing a credit card chargeback was 39.99 plus tax and a credit card use fee that was not mentioned to me. I bought the same item many years ago for 22.99. I could see raising the price to 29.99, but 39.99 is outrageous!!! Again, go somewhere else... but if you must always use a credit card.. if there's even a remote chance you need to return it for any reason.. TO THE OWNER, get that little Mexican man with the small man's complex out of there ... HE'S DRIVING YOUR BUSINESS INTO THE GROUND read more

The best hardware store in Fresno. Always open, always ALWAYS helpful. I've been going to this store since as long as I can remember. When I lived in the Fresno High area and now in my current home, I can always rely on Cobb's to have what I need. I don't always know what I need, but they will help you to find what it is just by asking. I don't know about you, but standing around in a warehouse without learned helpers to help you find what you need is not my idea of a great weekend. Esp when I can run to Cobb's and in 10 minutes have what I need. read more

This is a great local hardware store in Fresno high. They are always fully staffed and very helpful. Their prices seem very reasonable and everyone working will let you ask them a ton of questions! Much thanks! read more

Cobbs is the last of the Good Old Hardware stores! I am grateful I live walking distance literally a few blocks away! I use to come here with my dad as a child back in the early 80s & It hasn't changed one bit ! I say that in a good way! You get amazing customer service & they are always quick to answer any questions ! I can't emphasize enough that they have what you need without having to go online and waiting for product ! Love the bubble gum machine as you walk in just as I remember as child! read more

This is the best little hardware store in Fresno. If you have an older house...? These guys know what is up! If they don't have it, they know where to point you. If you already know about this little gem, maybe you remember when they changed owners? Back in 2009 I think... It was a sad day for me. I gave the new guy a try but it was just a strange feeling. The place felt empty & hollow. I left town for about 6 months in 2010 & when i came back, a very strange & wonderful thing had happened. I was driving down Palm past Shields & there was a sign in the window that said "UNDER OLD MANAGEMENT". What, you say? I could not believe it. The place looked exactly the same... like they never left. This awesome, surreal hardware store time warp. I still see Carl in there & sometimes even Kopi! The guys working the counter are always friendly & knowledgeable. Stop in & support this great local resource. read more

The gentleman at Cobb's Hardware are always so helpful and attentive. Since it is a smaller shop they acknowledge everyone coming in, and help you find what you need. It's down the street for us and we always stop here before going to any big box store. Thanks for being so helpful every time we go in! read more

Stopped in to get a few hardware necessities, slightly over $5.00. The gentleman who rang us up tossed in two heads of garlic in my bag. Try getting some free garlic at Home Depot! read more

I have recently learned that Cobb's started out as a grocery store, back in the 40s. But, now they are a very good old-fashioned hardware store. If you live in an old house, this is definitely where you want to go. They have toilet seats that fit those porcelain fixtures dating back to the 30s and 40s. You can get an old house key copied there because they have the blanks with which to make them. Service is also old fashioned. Very gentlemanly, very kind. Shop local. read more

When all you have a picture and you don't know what to ask for this is the place to go. Besides it's local not a big box store...I love hardware stores! read more

I used to love shopping here for years; I won't shop there any longer. I think they changed ownership or manager recently because service is terrible now. There is some young kid there now that seems to run things now. Every time I went there he was deep into his phone pretty much ignoring me when I walk in. When he did try to help he didn't know anything about the products; not like the guys that have been there for years. I ask for something simple, he says these are available, I say I want this one. He says we don't have that one. I ask which ones do they have then. He goes and checks and comes back saying we don't have any of those options. I ask the other new guy about whats going on and he says the guy that checked does inventory and that if anyone knows he would. Bottom line - horrible service now, Please bring back the employees or someone that actually know about Hardware. I won't go back till there's a change of "help" there. read more

I love supporting local businesses and Cobb's is where you can go for REAL customer service. They usually have all the basic hardware "stuff" that I need, but it's a small place so they don't have a huge selection, but usually does the trick if I'm doing basic projects around the house and don't want to go across town in a big warehouse store wandering around. read more

Stopped in to get a key made, was helped by Rodrigo, dude was great. It only took a few minutes, and I was done.

I've been here a handful of times because I service homes in that area quite often. When I'm in a pinch and don't have time to go anywhere else, they always have what I need. For some strange reason it's a small store but they always have what I need. I find it very odd because OSH is much bigger but they never have what I need. read more

I love this place and for all the right reasons: friendly staff, great advice and so handy. Sure, Home Depot and Lowe's have more selection but going to this store has saved me countless hours of walking through hardware stores looking for the little part that I need. Cobbs represents the best of small business and I hope they're around for another hundred years! Before you go somewhere else, try them first! read more

Very helpful staff, and I always get out of here for like 50 cents to fix a leaky faucet or sprinkler head. Lots of old-school hardware for the old houses in the surrounding neighborhood. read more

I love this place. It's got just about everything you need from a hardware store and the staff is extremely helpful and knowledgeable. The prices are great too. I go here every few weeks and always leave relieved I don't have to end up at Home Depot. read more

In response to the last reviewer... Cobb's Hardware is now open under the previous owner, who had run the store for 30 years. The people who had been running the store for the past few years are no longer a part of the business. A lot of work is being done to rebuild the store and the inventory. read more

I've been to Cobb's many times over the years. Its a nice mom and pop type of store, or otherwise known as an "independent". Its a small hardware store that has survived even though there are places like Home Depot and Lowe's to contend with. Why I believe they are still in business is the customer service. Many times I have been there and not known what to do, or what to get, and the employees have not only walked me to the spot in the store to help me find what I needed, but also explained my options, and honestly sometimes recommended the cheaper option. There have even been times where they have told me how to fix what I was there to by parts to repair. Prices have been decent, but the customer service is spectacular. I have never gotten this level of quality help from a store, as I do from these guys. I hope this place stays around for a long time. read more

This is a great little hardware store. If ur in the area and dont want to drive to one of those large superstores, this is the place for u!!! U will not get better service anywhere else. The old guys in there will help u with anything!!! Great little hardware store!!! read more

The reason there may have been a 'valley' period of disarray, was changes in ownership. Now it is back to the original ownership, and Carl and his friendly staff are 'over the top' GREAT. And we should do a better job of supporting 'sweet' little neighborhood stores. There are too few left. Fresno Ag, National Hardware and Cobb's Hardware. Always check with them first!! Be a better American!! read more

This small, locally owned, hardware store is as good as it gets. No frills, just function. If you want something to work, simply and easily, this is where you go. They typically have everything you'd need for any basic home repair sans endless shelves of what you don't. Add this to its owner Carl, who is a kind, ethical, knowledgeable professional plus his staff who is clearly hired to honor those same principals, and you've got the kind of hardware store your grandparents used to enjoy before superstores took over the market. The informed customer service here is stellar, the prices are reasonable, and for anyone who is a novice at home repair or renovation, this is a business you can trust. read more

If you are needing help with tools and that quick trip to the hardware store, Cobb's will usually have it! Fast, friendly and a local vendor! Can't beat it if you live nearby. read more

Thank you for your great help with fixing leaky shower valves in my old house. I'm so happy to have it fixed. I will always go there first.