Had a great appointment with their new Doctor. Dr Stubs is a fantastic doctor. Glad she joined the…read morepractice. I even bought my new glasses from them... with the help of Robin!

The condescending and borderline incompetent receptionist was very disturbing. I did not want to…read moresign one of their papers and I tossed it in the air (it should have fallen back on the counter) and she said I threw it at her face (I didn't see this happen)! Then she nudged her partner sitting next to her to get her to agree that she saw me do that. Then she said I had been rude to the doctor previously. I was shocked! I didn't believe this because I really like this doctor and I asked them to show me their notes indicating that I had been rude. They would not let me see them. This was a terrible experience for me and my feelings were very hurt.

So far so good! With the COVID upheaval and the exodus of…read morephysicians throwing in the towel, it took a LOOOOONNNNNGGGGG time to land an appointment here to get setup with ophthalmologist (Dr. McChesney) to monitor my eye(s) from old surgery and oncoming glaucoma. At this time she is on my Pacific Source network. Assistant Megan (sp?) was thorough and proficient. Dr. McChesney pleasant and professional. The front office staff was professional and courteous. Waiting room was fabulous, plenty of seating. I hope billing goes smoothly :) Location is in the professional building that is part of Columbia Hospital, go in the main entrance, turn right and go upstairs. Definitely recommend!

The gal at that the front was kind and very orderly. The dentist scared me off. Dr. Bletscher…read moredidn't listen to dental concerns I was having. I only saw him for 2 minutes....maximum. I felt like I was on a conveyor belt......next.....next.....next..... I have a complicated dental history and attempted to explain my teeth. He decided he should do additional work that several other dentists and specialists had strongly advised against. He felt they were all being too conservative and I know he was being too reckless. Some procedures can cause horrible and permanent damage functionally and appearance wise. He is nearing retirement age and I don't think his heart is in this line of work. We have so many other options here on the North Coast. I advise finding another.

What a great dental office. Everyone is friendly, from the front desk, to the hygienists and Dr…read moreBletscher himself. They strive to practice with integrity and kindness. I enjoyed their office for 3 years. They also know the ins and outs of military insurance very well!

I have been going to the Serenity Med Spa for several years. It's a wonderful place to get skincare…read moretreatments. Nicole is so kind and helpful with her Nurse Practitioner advice. Anna, Cheri and Abi have listened carefully to me and their treatments have been effective in targeting those concerns. I have explored possibly going to other medical spas in the area, but I haven't thought anyone could impr on the kind, gentle and professional services offered at Serenity Med Spa in Astoria. As an added bonus, the view from their location at the port is simply gorgeous!

DO NOT GO HERE!!!! I would not recommend this med spa for…read moreany type of treatment -- this was the worst spa/clinical experience I've ever had. The office and procedure area were not clean, which is concerning for any kind of skin treatment. My appointments were canceled on me multiple times with little notice. On one visit, they didn't have the proper equipment to do my procedure and never called to tell me before I showed up. During my treatment, staff brought in other people to train on me without ever asking my permission or informing me beforehand -- a serious privacy and consent issue. I paid for a package of four procedures and they only completed three. The whole experience was disorganized, and staff were impolite and unprofessional. If you're looking for a med spa in Astoria, shop around and find another location. Cheapest isn't always best -- you get what you pay for.

The new updated office and friendly staff were a welcome change. I asked ahead for charges so…read morethere were no surprises. I don't have insurance so that is important to me as I am a senior on a fixed income. Their charges were in line with other practices in the area. Patients with misunderstandings shouldn't immediately blame the dental office. Good communication is key. I found Dr. Shyue to be very courteous and a good listener. We went over my x-rays and he explained everything to me. I really felt like I was in the hands of a professional. I would recommend Willapa Dental to everyone on the peninsula. It was a very positive experience.

I have had a lot of dental work in my 55+ years and my experience at this office was the best I…read morehave ever had. I have a constricted throat and issues with breathing and swallowing and they were very patient with me and made sure I was OK every step of the way. They were kind and understanding and did quick excellent work. I hope they never move away. I was so terrified before today and I am so relieved and happy. They took such good care. I highly recommend this office of the 10 different dentists I've had experience with, this dentist is by far the best.

I have been coming to Dr Smith, and also Dr Felman, for years. They are always the kindest and…read moremost compassionate of professionals. I am not an ideal patient in many ways, but they treat me so gently, so expertly, that all of the bad experiences I've had in the past with other dentists fades away. I'm grateful I can see them. Without this practice, I would be doomed, and that's putting it lightly.

Recently moved here to Astoria, finding new dentist on my plan was challenging…read more PSA, many PPO plans show him as 'Scott Smith', middle name is Aaron which he goes by. There are two dentists here as well as hygienists. I was assigned to Aaron. He is as pleasant and gentle as they come, top notch in my book. I had a filling recently and it was almost pain free and quick. Hygienist Alex is a delight, I hope she doesnt move away! Office is nicely appointed with several stunning prints of local photographs on glass. Staff is great, billing accurate, good parking. Sadly, I believe they are at capacity and not accepting new patients, but always worth trying! I had to wait several months for my first appt.

I have been a client of theirs for many years. My C Pap…read moreneeds replacement and I have been told by my provider, who is now in Portland that I need a replacement. The woman who answered in Astoria was rude and and told me that I wasn't qualified for a replacement. I would have to wait another year. I then I got a text from a Brad in Tillamook that I am qualified for a replacement. I called that number and was told that they don't have a Brad working for them. She didn't ask for my name to look up my case or anything. I am very disappointed that they were so rude and unhelpful. I have to either rent a machine or buy one. I am 71 years old and have central sleep apnea from a stroke. I am on Medicare and can't afford either option. I worked in sales for half of my life and if I answered the phone I would do anything in my power to help my customer.

I rented a knee scooter due to foot surgery and being non weight bearing for an extended period of…read moretime. It was rented on September 26, 2024. When we returned it to North Coast on December 4, 2024, the person told us to just leave it outside. I asked if we owed anything and she said no, and walked around the corner, apparently finished with us. Her customer service skills were definitely lacking! I received a bill for $80.00, for the month of December which I took in and was told that the person we returned the scooter to no longer worked there and I was charged the $80.00, make sure you get receipts for everything from them! The scooter was okay, one brake did not work as it should, and I had to constantly tighten the handlebar multiple times a day.

I liked the dental hygienist and dentist (and nice river views), but several bad experiences with…read morethe front desk staff caused me to seek another dentist. I called to set up a cleaning and check up as a new patient and did not find out until I was at the office that they don't do cleaning on the first visit. I stopped by the office weeks prior to fill out paperwork to have my dental records released from my previous dentist, yet they didn't have it during my visit and were trying to call the other office while I was there (closed due to East Coast time difference). My biggest annoyance was getting the runaround when I had a discrepancy with a bill. Before I got a cavity filled, I signed off on the amount due and paid it on my way out. I get a bill saying a owe more, call the office about it and the receptionist said she would have someone call me back. No call back. So I visit in person a few weeks later, where the receptionist agreed about the discrepancy and told me the finance person would call me. No call. It took a third attempt (and telling them to put me on hold because I didn't want to wait for a call back) to finally get the discrepancy settled.

Let me first acknowledge that I hadn't been to the dentist in over 25 years. So of course I was…read moreautomatically expecting the worst. I got there and was a little nervous but was kind of calmed by the beautiful River views. it is a little confusing when you first get there to find parking and then figure out that you have to go up the stairs to get to the dentist. I might have just been confused because it was early morning, and early morning me is easy to confuse. I arrived early for my appointment and was seen earlier than my appointment was scheduled to start, which was really nice. I feel like every appointment I've ever had never starts on time so it was a nice surprise. The hygentist was sweet and joked with me which made me feel at ease. When the dentist came in the actual exam went quick. I was surprised to learn that I did have to make two separate appointments for my next procedures that needed to be done. Which were just a cleaning and to fix a fractured tooth. But everyone was really nice and made me feel at ease after the horror I anticipated from not going to the dentist for 25 years. I do have to add that I didn't have any cavities and I'm really proud of myself for that. Haha I mean it's a dentist. It's hard to give them five stars cause it's not a pleasant experience to begin with. But everyone was nice, no one judged and everything went smoothly. I feel like that's all you can really ask for when it comes to Dr/dentist appointments.