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Willapa Dental

3.7 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Astoria Family Dental

Astoria Family Dental

1.0(2 reviews)
14.9 mi

TWICE! I live one hour away. My first appointment (which I had made two months in advance), I…read morearrived only to be informed that Dr. Heppler was not in that day after all (and only a teeth cleaning would be taking place). WITH NO PREVIOUS NOTIFICATION. One year later, I scheduled another appointment (one month out). I phoned the office en route to ensure that the dentist would be in that day and was very rudely informed that Dr. Heppler would not be able to see me that day because Dr. Heppler had made a doctor appointment of his own during my scheduled appointment time. The receptionist snapped at me and accused me of lying because I informed her that I never received a phone call (she literally yelled that she had personally made the call herself). She then proceeded to tell me to find a new location if I had a problem with their scheduling techniques. Well, I do. I have a problem with your scheduling techniques, your rude receptionists, your delinquent dentist never being there, and most of all, your severe lack of customer service.

Dear Brianne You have my sympathy!! I want to share my horrible story at this dentist office…read more Its been a couple years ago, but I will never forget that horrible day at "family dentist" even the names a joke! I had a head cold that day so decided to reschedule. I was going down those horrible slippery stairs, where the rain and wind blow so hard and there were no grab bars or anything ADA related. The dentist was following us out and talking to the girls as my right foot slipped and went straight up. I couldn't stop myself and fell two fights of stairs. I landed on the bottom concrete area by my car. I was so disoriented, I sat for a minute trying to get my barrings and collect my purse. The young girl I had with me asked the dentist (I don't remember his name) if she could use the phone in his office to call 911. He actually told her no!!, and said she's ok, then turned around and went back inside. He never came to help me up! I crawled to my car 6 feet away climbed inside and drove myself to then Ilwaco ER. I remember driving 20 miles an hour across the bridge, I was so distraught and a little in shock. By the time I got to Ilwaco my right knee was frozen and I waved to a doctor to get me a wheel chair. If I had a cell phone back then I should have called 911 myself but I was so shaken up I couldn't think what to do anyway. I called the doctor a couple days later to talk to him about it. He wouldn't talk to me and the receptionist sounded scared to talk to me. I still cringe when I drive past that gloomy dark office. BAD DENTIST!!

Capital Oral & Maxillofacial Surgery - Ryan D. Womack, MD, DDS

Capital Oral & Maxillofacial Surgery

4.2(19 reviews)
71.5 mi

Had a good experience with the care team. The doctor and staff were kind. They surprised me with an…read more$800 deposit due at the time that I sat in the OR after my vitals were already taken and check-in was complete. And mind you they have a 15% charge if you miss your appointment. So if you couldn't pay what happens? I didn't have 800 dollars I wasn't even aware it was due until after I was getting prepped. I asked if I can put 200 for now. They made an exception but it just felt really weird and messed up. That's all I had for the next two weeks. I was scared. Usually it's courteous to give a rough estimate before the appointment so one comes prepared. This is with insurance so they were attempting to charge me based on my policy coverage prior to billing occurring. They also didn't offer me any options prior for the wisdom teeth removal whether it be local or IV sedation. It was just a charge list that they handed to me without offering any options. They also didn't talk about any changes that are possible for the sedation process which is the pricey area. Make sure you guys advocate for yourselves and make informed decisions before you walk into any office. Make sure to call and inquire about patient responsibility too so you come prepared for your appointment or have to reschedule. This is something they really need to work on and I'm really disappointed. But I'll end on a positive note, doctor called me in the evening to check on me. Office was responsive when I told them about my stitches coming out. They gave great after care instructions and provided appropriate pain management.

I have HIGH anxiety and Dr. Womack AND his team is WONDERFUL. From the get-go, I felt at ease. He…read moreexplained what was going on with my teeth and explained the procedure to me. The day of the procedure, his team got me settled and made sure I was comfortable. Dr. Womack was even able to get an IV in my arm which in my 36 years on this earth has any other doctor been able to! They will work with you as far as payment. They request a deposit the day of surgery, then you have 3 months to pay the balance.

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Capital Oral & Maxillofacial Surgery - Outside of building.

Outside of building.

Capital Oral & Maxillofacial Surgery - My vote for best oral surgery experience!

My vote for best oral surgery experience!

Capital Oral & Maxillofacial Surgery

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Willapa Dental - oralsurgeons - Updated July 2026

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