I have had such a warm and welcomed feeling, from the moment I have walked into the dental office. I found this dental office by chance, while visiting my vet in the building next door. At the time I was very unhappy with the female dentist in Chehalis due to her having no bedside manner and her front staff being just as sterile as she was. What was worse, was the incompetence of the billing gal who could not understand how to bill my insurance company and wanted to keep billing me directly.
That all changed when I found Wilson and Wilson Dentistry, From the moment I walked in, I felt welcomed. The waiting room is very warm and inviting. All of the front staff are amazing. They are friendly and helpful. Best of all, competent at what they do. Since I switched over a year ago, I have never once been directly billed, they go through the insurance and I am taken care of without worry. At the old dentist, I was treated like just another number and a dollar sign, but at Wilson and Wilson I truly feel like an extension of their family. The hygienist are gentle, but do an excellent job. I wouldn't change a thing about these two dentist, a husband and wife team, because they do everything right. From the awesome bedside manner to the expert spot on dental care, this is a duo I am proud to be taking care of my family. Love this practice and you will too!
Nothing made me more grateful and blessed to find Dr. Christian Wilson more, than most recently, when I went into an urgent appointment for pain on my left upper side. After he made me feel comfortable by asking me how myself and my family was doing, he did an exam and x-ray. He diagnosed my pain as being an abscess and that meant what I dreaded the most...."A ROOT CANAL!"
What he did not know was that the last one I had 8 years ago, from a dentist that should not have a license to practice, resulted in me going from the chair to the ER with 2nd degree burns to my mouth and throat, my airway, that caused me to go into respiratory distress! Like that wasn't enough, the dentist had no concern for my well being and actually looked at his watch without empathy as he asked me "do you want me to continue or are we done?" He could have killed me that day, leaving 4 beautiful children without a mother, and all he cared about was keeping to his schedule..... as if I was the inconvenience in his day.
That experience changed my love for the dentist, for what I thought would be, forever. Dr. Christian Wilson changed my opinion and now I have that love back. I no longer fear the chair and he is the reason why. The root canal he did less than a month ago was a breeze.....no pain and was done within the hour. Since then, I have had no problems and my life has resumed as busy as ever. He is the reason I was not slowed down.
Dr. Wilson & Wilson will be our dentist for life. What they both don't know is.... that they can never retire, because we won't let them. They are "too valuable and loved." Our community desperately needed these two doctor's of fine dentistry and we are so grateful they are here! Thank you Dr. Wilson & Wilson for bringing my excitement back to see the dentist! read more
