Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

Great quality, excellent service and a great customer service experience. The guys at RNR helped me…read morewith the right tires, balanced the tires and I feel safer with my new tires.

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in…read moreNorfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough.

They did a great job repairing the dent in my Tesla rim. The price was reasonable and they were…read moresuper flexible with scheduling.

Such kind service and a response every time from them. And did the best could to get me approved…read moreand back on the road:)

Called in for a bent rim swap out, vehicle was ready to go less than an hour later…read more Customer service was great!

I was in and out excellent job Shoutout to the whole team for fixing the 98 Camry shoutout out to…read moreChristopher and Derek

honestly worse experience ever, I had got 4 brand new tires. they broke my hub cap and took months…read moreto replace but didn't replace with correct one so they said they will order me 4 correct one and never did. Kept all my covers for my tire pressure.

They told me to Login to get a copy of my bill because of Power had gone out and the computers…read moredidn't boot back up. I have not been able to copy of the bill at all. How would I do that?

They are super helpful and will get you the best bang for your buck, I can not recommend them…read moreenough!! They do kinda prefer cash (card transactions have processing fees)

I had my Honda Civic's rim repaired, and I am absolutely thrilled with the outcome! The quality and…read moreattention to detail are on point the rim looks brand new again. I've already recommended another person here

This shop was a great find! I was going over railroad tracks and didn't see a deep pothole on the…read moreother side and drove right through it. Popped my front right tire and damaged the rim too. Another rim repair shop in Chesapeake quoted me $260 to repair the damage, and that was a complete ripoff, especially since a brand new rim would only cost $215. The woman who I dealt with, she quoted me $150 and 3 days to pick it up. That's crazy fast, especially since that other shop said it'll probably take up to 2 weeks to fix. Luckily for me, I wasn't going fast and the damage to the rim was minor and a relatively easy fix. I picked up the fixed rim the following week and it was a job well done! Quick service, excellent quality and attention to detail and a fair price too! Highly recommended!

EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!

Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

Stole/Misplaced a hubcap of mine. (They said I didn't have one on to begin with which is total BS!)…read moreyou think I wasn't looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that's not okay! Maybe because I didn't spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??

I recommend Discount Tire (even though I had a mixed experience that wasn't their fault) and I…read morewould go back for any tire service that my car needs at this location. Pro: -Austin had great customer service and took care of me both times that I interact with him. -The tires that I purchased on the website and had shipped to the store arrived on time and got installed. -They come out to your car to scan the tires/rims and check it over. -They did a great job installing them without damaging my brand new rims and they have good prices that are competitive with Sams and Costco. -What won me over was that they were able to get my tires a week earlier than Costco at roughly the same price. -Both times that I came in as a walk-in Customer, they were able to get me taken care of the same day Con: -The line to do anything is long. Once you accept this, going there is a lot better. -There is a little bit of salesmanship happening but it is minimal and not pushy in my opinion so not a big deal -The tire pressure monitoring system (TPMS) sensor system on my car was damaged, and none of the repairs they attempted could get one of the wheels to read. This was not something they could fix, and I'll have to have the dealership work on it, which is annoying.

This place is always packed, highly recommend making an appointment online to get your tires…read moreinstalled. They have great pricing and I love their warranties, plus free tire rotations! It's a great place, you just have to find a way to make it work for you, so you're not sitting in the lobby all day waiting. Unless you're retired and need to get out of the house.

We had tires installed on truck in Nevada, came to VA Beach to visit family. After 4500 miles it…read morewas past time to rotate the tires. Come to find out the shop in NV did not give me the socket for the lug nuts, after going to several shops and stores in the area NO parts store or tire shop had the socket that was needed. Pulled into the RnR tire shop and they had the socket I needed at NO charge. Buffalow handed me the socket and says have a great day. Wow thanks for helping me out in my time of need ... Miles from home, great people

Buffalo was so friendly and helpful when it came to mounting a tire for me. They were quick and…read morespeedy, getting me in very quick!