Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

Very fast no-nonsense service, didn't upsell, clear pricing. Highly recommended - will be back for…read moreany future repairs

Just giving this place a 5 stars because they continuously keep cleaning out my phone for free for…read moreme when it gets too dirty to charge up. They could have charged me for it, but they never do.

The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

I would not recommend this company. In my experience, they have been extremely unresponsive to…read moretexts and voice messages, making communication very frustrating. I also noticed that many of their review responses appear to be generic AI-generated templates rather than personalized replies. For example, some responses contain distinctive em dashes and reference an email address that doesn't appear to belong to the company. That gave me the impression that the responses are automated rather than authentic. Based on my experience, I would look elsewhere if responsive customer service is important to you!!

Jeremy did a great job mounting two televisions for me. He had great communication, reasonable…read morepricing, and I'm very happy with the final result of my TVs. I'd highly recommend him.

I highly recommend Jeremy and Derrick for their exceptional work on our XL TV installation in our…read moreman cave. Their team demonstrated professionalism, efficiency, courtesy, and competitive pricing for the work completed. Thank you!

I've used Mister Key's fantastic reliable service twice now and will be recommending him to local…read morefriends. The first time he helped us change multiple locks after a move-in, plus he adjusted a very crooked doorknob and put in a peephole at a height accessible for a wheelchair user. (I really appreciated that he asked me for my input and had me test the height before drilling. He never once commented on or asked about my disability, just treating me with friendly respect like any other customer.) He also tried to rework a smaller lock system for us with multiple trips to the hardware store and was honest with us about why it wouldn't be possible, with suggestions for what else to try that was beyond his scope. Though I suspect that was frustrating for him, he never got angry but stayed level-headed and kind. Weeks later he came by to fix a mistake I made in buying an extra key at the Minute Key at the hardware store. Though he'd given us plenty of good quality extra keys, I was tempted by the pretty design. I had even splurged on whatever extra pricey service the Minute Key offered to buff the edges of the key so it'd be "guaranteed" to work better. And what did it do? The very first time I put it in the lock, it got so stuck it wouldn't even turn! A family member experienced in these things tried graphite on it and it wouldn't budge, but I knew John would be able to help. He came out promptly, didn't give me a lecture or anything about using the Minute Key (I was already so embarrassed) and made sure I knew he could always provide me with good quality extra keys. After he got the bad key out, he did a good job explaining why the lock was technically useable but might be damaged and at risk for getting stuck again. He knew we're on a budget, so I appreciated having an affordable option with the risks explained, but in the end I decided to have him re-install a new deadbolt. He got the job done quickly and carefully at a very reasonable price. I feel safer with new locks in place and also safer knowing John is just a text or call away if I make another mistake (though I promise I've learned my lesson)! Thanks, John!

Amazing! Did such a great job and was so fast and easy to work with. Can't recommend enoughread more