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Clutter Moving & Storage

2.7 (58 reviews)
Closed 8:00 am - 8:00 pm

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Services - Clutter Moving & Storage

In-state moving

Out-of-state moving

Self storage

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Alexzandra H.

After numerous good experiences with Clutter. My last experience was awful. After 3 attempts to get my items out of storage the movers dumped my items in front of my house and left. The first appointment, the movers took 4 hours to move 1/3 of my items, bc they were tired and their time was almost up. The second appointment 15 items were missing and they friend to deliver someone else's (broken) item. This last attempt they refused to bring my items upstairs so they left them on the sidewalk. Do not use these people. The mover quality has gone down hill.

Thea Z.

I am absolutely done with this company. 20 of my 132 items were lost/damaged. Approx 70% of my furniture was damaged to varying degrees. In total, they did over $3,500 worth of damage and since their arbitrary policy states that they only cover up to $2500, I am screwed. The movers that gave me my stuff back were very kind and worked hard and were on time. What concerned me was their shock and awe when they saw how much of my stuff was damaged, and how poorly the original movers had prepared my items. They kept saying how this was a bad time for the company when I had moved and things were better. This did not comfort me. Also, apparently Clutter knew things were damaged by them, and though they marked them in the system as damaged, no one bothered to tell me or notify me that they had done this. In addition, the company had agreed to refund me for the 2 items lost up front. They said in an email that this would not expire, so I waited until I received everything back to recoup. Apparently now they said its closed. they did re-open but not first without stating that I got one of the things (which is untrue because the dude didnt bother to open the link or photo to see its a different item) and then they asked again if I was sure I was missing my wine fridge... even though I had already been through that. DO NOT USE THEM. Just careless. The 1 star is because everyone has been nice, but nice doesnt fix broken couches, dressers, shelves......

James B.

If all you read is this line; run away (don't walk) from Clutter as quickly as you can. I cannot overestimate how frustrated, annoyed, disappointed, and angry I am with my overall MakeSpace/Clutter experience. After 18 months of storage, every item of furniture I had in storage is damaged beyond repair. Even the movers who returned my items (who only picked up a truck already packed) were embarrassed and angry on my behalf of the clear lack of care and attention given during moving and storage. Their customer service is atrocious and the online/offline experiences are just antagonizing. I was specifically willing to spend more when I signed up because I expected additional care when moving and storing my belongings. The only things that weren't damaged had been packed by myself. Why did I bother storing my stuff 18 months, only to have to toss much of it out and start fresh? I paid for a service that was supposed to save me money, and it ended up costing me thousands and thousands in unnecessary storage and moving fees for items that got thrown out and replaced.

Charlie, Ahmed, and Jeffrey. Great team!
Lukas B.

I've already changed many locations and collaborated with many moving companies, but CLUTTER IS THE BEST! Starting with scheduling to the actual moving appointment, everything was 100%. The people on the phone and the guys who came to the apartment were very professional and friendly. Amir, Charlie, Ahmed, Jeffrey and Dwayne made my relocation easier and faster. Thank you, guys! I will recommend Clutter very highly!

Alvin & Denzell & Eric are great!
Jing X.

I'm seeking a storage solution and find clutter online. The price is reasonable and competitive compared with other companies. The process is smooth. Alvin & Denzell&Eric came to my place in time, wrapped up all my items and took pictures for each piece of them. They protected my furniture to every corner carefully- even better than what I could do. Their service is really out of my expectations. They are so polite and helpful. I would love to refer Clutter to my friends as the best moving solution.

I paid a lot of money to have Clutter pack and store my items. When I retrieved my items from storage, I discovered that everything had been packed in a completely haphazard manner. Cleaning supplies were packed with clothing, kitchen supplies were packed with my bedding and nothing was labelled or organized. In fact, the cleaning supplies were not packed properly and spilled all over some of my clothes (since they were all packed in the same box), completely ruining many of my expensive clothing items. Also, when I opened my boxes, I discovered that several of my fragile items were completely broken. I called Clutter and they were completely unhelpful. They told me to file a claim online, which I did. The items they broke (not including the ruined clothing) amounted to over $500 but Clutter told me the maximum amount that they could compensate me was $50. I would not recommend them at all and wish that I had read the other bad reviews before I had hired them.

Tomas and Marquis squad
Claudia Z.

Update: just wanted to update this review: I requested the return service and they had to delay some of my items including a mattress that I needed to sleep on, so I would recommend preparing for late returns. Additionally, I was told that they would recalculate and possibly even reduce my storage size/charge if my stuff fit, but this did not happen despite calling to confirm the area I needed multiple times. Slightly disappointed with the above things Clutter is a great storage and I highly recommend this to anyone in University City area looking for a place to store furniture and stuff over the summer if you are not subletting. I scheduled mine for the first time slot and they arrived exactly on time and got straight to work. Clutter takes care of all parking, which is super convenient especially in philadelphia. I also had text notifications and a link to track the location of the crew. Tomas and Marquis were both super helpful and great to work with. The crew, as other reviews state, took great care wrapping everything up etc. and moving everything. They did especially good job with mattresses since they have large bags that serve as mattress covers. I think this is very useful and not something I could do by myself. As for the other aspects, I called clutter several times and their customer service is fantastic, except that every time I called, they always told me that the 5 x 10 unit would be enough to store all my furniture, except day of, when everything was packed, I got upgraded to a 10 x 10. I am a bit upset by this because I had previously called so many times to confirm that a 5 x 10 would be sufficient. Finally, I have yet to have my items delivered, but clutter has told me through customer service phone calls that I can have my items delivered as many times as I want throughout my membership period. Will update this post once i have my items delivered. As for tips to make the process go easier, I would say pile all of your stuff in a clear area so that they can start putting it into boxes, etc. other than that, you really don't have to do any other

Ryan S.

I see some of the negative reviews here, but I have had nothing but a stellar experience. The communication was great from the beginning and the crew arrived on time and photographed all items and very securely packed up everything. I have only positive things to say about the company as the service, price, and value proposition here were excellent. Would highly recommend Terrence and Adam

Kelly T.

Hate moving? Tired of those unscrupulous moving company. Well Clutter May be for you! I moved my 1600 sq floral and event prop rental studio with Clutter team Theses guys were nothing short of amazing It took 3crews and 3 days ( yeah I know yikes !) Took a picture James and Joel (clutter team) and Bernard ( from maken studios) Clutters Crew did all the heavy lifting and even packed the remainder of my items just as promised. Definitely a great decision choosing them

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5 years ago

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4 months ago

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1 year ago

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11 months ago

Price were fair and they were very efficient. The man that came in to pick up my item were very professional.

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8 months ago

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2 years ago

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6 years ago

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4 years ago

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2 years ago

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5 years ago

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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7 years ago

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6 years ago

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7 years ago

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4 years ago

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6 years ago

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4 years ago

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7 years ago

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4 years ago

Friendly movers and a good price. Kind of took their time and did end up breaking my TV stand. Overall - you get what you pay for.

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3 years ago

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4 years ago

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7 years ago

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6 years ago

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5 years ago

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7 years ago

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Ask the Community - Clutter Moving & Storage

Review Highlights - Clutter Moving & Storage

Amir, Charlie, Ahmed, Jeffrey and Dwayne made my relocation easier and faster.

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

2.9
(59 reviews)

I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

Man With A Van

Man With A Van

4.1
(131 reviews)

Man With A Van has helped me with two moves, one in 2020 and another recently in March 2026. Both…read moretimes, the movers who have shown up have been professional and done a great job. With my first move in 2020, there was a bit of a scheduling issue, causing the movers to arrive later than originally scheduled and with a van rather than a truck (I had been told that it would be a truck in order to fit all of my belongings into one trip). Therefore, it ended up taking two trips. However, the owner made things right by only charging me the original rate for one trip. Mistakes happen and I'm fine with it, as long as the company owns up to it and makes it right. And there were no similar issues with my second move in 2026. The guys had furniture wrap and blankets to protect my belongings. During both moves, I did not find anything that was damaged at all. What more can you ask for!? I highly recommend Man With a Van! In fact, I'm likely going to use them again soon to help with some items that I will need to move into storage.

The dispatcher Paul needs anger management lessons…read more My friend recently moved across town and ordered Man With A Van movers as they had good experiences with the company in the past. Man With A Van gave my friend two quotes: a cheaper quote for Two Guys with a Van and a more expensive quote for Three Guys with a Truck. My friend sent the more expensive rate for Three Guys with a Truck. But then this dispatcher tried the blame game of "You didn't specify Truck" when to our surprise only Two Guys and a Van showed up. Lemme ask you a question. If I offer you a hotdog for $3 and a burger for $4, and you hand me 4 dollars, wouldn't anyone with a working brainstem assume that meant YOU WANTED THE BURGER? But my friend was sweet and offered: "Maybe y'all can come back tomorrow with three guys and a truck, because it's really a three person job", to which the movers declined. After a quick call, the dispatcher said there'd be no additional charge for extra trips due to the smaller vehicle. What's more is that one of the two Movers had a bad back and couldn't take the stairs like the other dude. So at some points the job is only getting done by one dude (you could argue one-and-a-half dudes). If THREE guys should be able to make the move of loading and unloading in TWO hours, then HALF that much manpower means... you guessed it: it's gonna take at least twice as long! Not to mention they spent extra time stacking things like Jenga inside the van to make it all fit in one trip. Because the job (that my friend agreed to pay $500 for three guys and a truck) took so much longer with one and a half guys and a van, Paul upcharges an extra $300!! Again, my friend is nice, and they're trying to hash this out cause they didn't get what they paid for, regardless of it it took more time. (And again, of course less manpower means more time). But instead of having a conversation with my friend, Paul starts SCREAMING at them, cursing at them, saying "You're Full Of Sh*t!" and threatening legal action immediately! My friend is begging through tears that they want to make this right; begging him to STOP yelling and panicking them. The mover's felt so bad and embarrassed overhearing Paul act like a jack*ss on the phone that one even offered to pay the remainder, but my friend, still shook up and in tears, said that they wanted to make this right and moved what little money they have around to pay as much as they could. We're ALL struggling out here, and the movers def deserve to get paid. I'm sure the dude with the hurt back needs more money and easier hours, but the company is working him to the bone. But to have this dude Paul berate and coerce my friend, spitting venom over the phone? Shouting until my friend is begging in tears for him to stop? I'm never gonna forget that. And this company needs to make things right. The job took long because of Dispatch's mistakes. They sent 1.5 guys to do a 3 man job, without the agreed upon equipment no less. If you want a stress-free experience: steer clear. If you want some jerk from New York taking out his daddy issues on you: you've come to the right place.

Vector Moving

Vector Moving

4.9
(9 reviews)

José and his team were fantastic! Vector Movers provided a great experience from beginning to end…read more I got a few quotes and theirs was the best & I did a bunch of research on Reddit and they were also highly recommended there. The communication prior to the move from Joe was proactive and clear so I knew exactly what to expect. Jose and his team arrived on time and I loved the text message telling me when they were en route. They packed up my apartment so quickly and they were also careful, making sure to pack everything well. Even with stairs, they unpacked at my new location very fast and even made sure we were happy with where everything was placed. Jose was easy to talk to and very professional about making sure we had a good experience. The team also worked quickly and finished the job in under the 6 hours quoted. So appreciative of Jose and his team and the whole experience with Vector. Hopefully our next move is many years away but we would definitely go with Vector again!

Website kicked me out of the estimate process and asked for a log-in that never existed. I was only…read moreever given a reference number, and cannot find a way to actually create an account on the website. Edit: There was in-fact a link in the email with my reference number, but it was so hidden that I had to look at the email 5 times. I would also look into the website design so that it does not confuse future customers by asking for nonexistant log-ins.

Clutter Moving & Storage - selfstorage - Updated July 2026

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