As a Private Security Business Owner (Westview Alarms Inc.) We respect our Clients Privacy and Security 24x7x366. Cloverdale Computer Den is our choice when there is a need to service or upgrade our Computers. Honest, Prompt and Decent Prices. Thanks! read more

I like Cloverdale Computers because they are a source of hard to find peripherals and staff are able to do repairs that others say can't be done. They may take a while with harder repairs, but they can do them. I was told by other geeks that I should just buy another Mac instead of replacing the video card which is as they say, integrated with the motherboard. A new Mac will not have all my files, some of which I lost when the card failed. Cloverdale Computers can repair all major brands. They also have a stock of computers for sale, many of commercial grade. I know when I need something, they are my first consideration despite the distance I have to travel. read more

Honest folks decent prices, but really old school inside. I wonder if my computer is going to be OK to leave with them, and both times it has been good. I could do things myself, but honestly I'd rather pay $60/hr to have my computer issue fixed by someone else. The first time Ieft it there for a month (because I was out of town) and the second time it was there almost a month because they didn't call me. I love supporting the locals tho. read more

This was the second time I was in trouble with my computer and this was the second time I've been rescued by Carol and her 'up-to-date' employee. It was Christian who looked at my computer and his expertise and knowledge pinpoint the problem and helped in the process of getting my tower up and running again!! The cost was next to nothing and that is one thing about this place; they're there to get you going. Not get you broke with horrendous costs and work and what more... I give this little spot a five stars for their down to earth approach and willingness to help you. Michel Gravel Editor, Onstar Videobox Studios Langley, BC read more

This computer shop is neat and no dust temperature controlled exactly. The technician is sitting out front and he is very bright one gets attention in minutes and written down what I want and my details. Carol the Manager is kind and approachable.and will help me with any questions. With her experience. read more

Price gouging Was having startup problems with my laptop Took it into shop and they turned in on an showed no problem so they said here you can have it back for $20. Ripped off Stay away read more

I called Cloverdale Computer AKA The Computer Den to order a new CTL key for my HP laptop. I spoke with Carol she had to pick up the key in Richmond and would have it in five days on Friday. I went to pick up the key on Friday she charged me $17.05. The computer tech attempted to in stall the but there was a part missing. Carol said she would go and pick up a new key the next day and give me a call. I didn't hear from Carol I called The Computer Den I was told Carol wasn't there and he didn't know anything about the computer key. 10 days went by no one returned my call in the meantime I called more than six times and nobody got back to me each time. I finally got a hold of Carol I was told it was put in the cash register and that she could not find it and she'll call me back. Once a game I never heard back I called them and said I want a refund. Carol said she would have to call the supplier and see if they could give her a refund. I explained to her that I paid her not the supplier and she kept insisting that she can't give me a refund and unless the supplier gave her one. Miraculously she called back five minutes later and said she found the computer key and said come on down to The Computer Den and she would install it. The computer tech spent 45 minutes attempting to install the key Carol insisted I get someone else to install the Key. I told her I was taking it to NCIX in Langley the computer tech said mybe one of those in kids in white shits can do it. I went to NCIX the Girl at the front installed the key in 2 minutes. I can't recommend The Computer Den to repair a computer. read more

i am hapy with the good service i get today. there was tech name is lsh he tel me how to fix the small issur on my prnter. n he very pro and FAST!! 5 star for ur quick service brother! read more

Brought in two laptops to get fixed . First off the store was incredibly disorganized which should have been a red flag . One needed the screen replaced and the other wasn't turning on . They replaced the screen on the one laptop and removed a virus from the other and had it turning on . Got them home and the one laptop with the replaced screen had loose screws and one stripped screw but I didn't think it was that big of a deal . The other laptop turned on once then the next day wouldn't turn on again . Brought it back again and they got it working came to pick it up and they couldn't located my power cord , then gave me somebody else's power cord . Once again it turned on once at home then wouldn't turn on again . Brought it back again . This was in February , they had my laptop until JUNE before we finally got it back for the final time . The computer wasn't put together properly and doesn't close properly now and we still don't have our correct power cord because apparently they lost ours . Awful customer service . We will never use them again . read more

I work part time for a business in Cloverdale and we were having printer issues, with a skinny black line that went across the page. They took the printer and when it came back the line was triple as thick and the problem was definitely not solved. My manager asked them to come back and fix it that night do to urgency of getting printing done for the following day. They sent a tech guy, that after an hour of being late, they sent another tech guy (who was actually helpful with a computer issue), but did not solve the printer problem. I was then told by one of the techs that Carol was bringing down a printer that we could use to get us by what we needed for the next day. Never once was it mentioned that the machine they were bringing down, we would be forced to pay for as I am not authorized to make those decisions and it is no where near what we need to run our day to day operations. The next day we did not get a follow up call or any discussion regarding the machine left or what we may be looking for. My manager then went out and purchased a printer that had the features we needed, when we called Carol to tell her they could pick up their printer she said it was ours and that once opened she could not take it back. I was extremely upset as it was never discussed and the note that Carol left for the manager never stated that this was now a purchase we would be making. Our back up plan was to get the prints we needed at Staples should the line not get fixed and now we are expected to pay for a printer that does not do what we need it to do and have no use for. Very poor customer service and lack of time respect. I would not recommend this company for any computer/printer work. read more

Worst customer service of all time. I needed my screen repaired and they told me they could do it. They were not able to give me a time that it would be finished, which was okay with me. But one week goes by, nothing. I called them and they would just give me the run around and tell me they would call me back, never did. 2 weeks go by, no updates, they kept ignoring my calls. I physically went in to the location to get an update and was just told they were working on it. 3 weeks go by and they keep telling me they had to wait until after Chinese new year to work on my computer but the parts were there, etc. 3.5 weeks later, I finally talked to someone who was able to help me and let me know that after 3.5 weeks, they had not even ordered my parts! Apparently my screen was supposed to come from China and was going to take several weeks and they had not even ordered it yet and this information was never communicated to me. I am in my final semester of University and work from home on my laptop. Cloverdale Computer Den completed screwed me over for some of my deadlines and had no remorse or care at all. Be very cautious when giving them your business. read more