A few weeks ago, my usually perfectly running laptop suddenly crashed and refused to boot up. I was…read moreespecially upset because I hadn't backed up any of my important data since July. As a longtime Geek Squad member, I was used to relying on them to fix my laptop and at least retrieve my files -- so I was shocked when I was told they wouldn't even look at it because it was "too old" (purchased in 2020!) for their technicians to bother with. Desperate, we contacted OnSite Geeks and spoke with Sam, the owner. Over the phone, he immediately reassured me -- not only would he do everything possible to get the laptop running, but he was confident he could recover my data. Because I live quite a distance from their shop, Sam even arranged for a technician to meet us at a mutually convenient location. Incredible service! Within a week, my laptop was fully repaired, running perfectly, and every bit of my data was restored. The price was very reasonable--and most notably it was the price quoted--not sudden fees added. And remarkably, Sam personally delivered the laptop back to me at the same meeting point, saving me the extra driving time once again. I truly cannot recommend OnSite Geeks enough. Honest communication, professional, reliable, and willing to go the extra mile -- literally! LysaD

My iMac needed a hinge repair and was very dusty. The OnSite Geeks tech picked it up and took it…read moreaway for servicing and then brought it back. The repair was affordable and my computer is working great now. The only problem was that it took a while to get my computer back - about 3 weeks. The delay wasn't their fault though. It took a long time for 2 parts to come from China due to the Golden Week holiday in that country. I would definitely call them again.

Outstanding service done in a timely manner. Installed a new operating system on my Macread more

From the owner: Computers, Laptops, Servers - Windows and Mac. Virus Removal, Data Recovery. Networking. Remote and…read moreOn-Site Support.

Simon was the best. He found all my problems with my laptop and fixed them with supper expertise…read more Great job at a great price Radar

From the owner: Computer and Laptop Repair, Business IT Support, Server Setup, IT Security, Outsourced IT, Virus…read moreRemoval, Data Backup and Recovery, Website Design, Networking

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.

This place is the BEST computer repair place in Vancouver…read moreThey are kind, honest and helpful. I would recommend them highly to anyone whom is looking for honest, reliable affordable computer repair I would not go anywhere else for any cell phone , laptop advice or repair..

Excellent fast service. The tech has our POS system back up and running the day after we got in…read moretouch with them.

From the owner: Looking for dependable IT solutions that grow with your business? At Insmart Technology, we deliver…read moreManaged IT Services, Cloud Solutions, Cybersecurity, and more—tailored to meet the needs of both residential and commercial clients.

Excellent service! Ian helped me with my old Apple MacBook…read more(2010) repair. My hard-drive failed and had to get it replaced. I was referred by an Apple support specialist. I paid total (after taxes) $245.70. $135 for hard drive and $90 for 1hr labour. I don't know how much things cost but I found it reasonable because I was expecting to pay more. Ian was very helpful and replied to my emails very promptly. He did a great job with my repair. I dropped off my laptop and picked it up a week later. Plenty of free parking in front of their entrance (time restriction ...3-6pm) Definitely would recommend them! They only accept cash or credit card (NO debit)

I highly recommend this IT service company. It brought my…read moredead computer back alive from a Virus infestation. They have fast turn around time, friendly staffs, knowledgeable and professional service. very pleasure to have experience with them!!

Called and spoke to Rick, the owner TWICE. Explained exactly what "I" wanted and all he was…read moreinterested in was MONITORING revenue. He even lamented how I wasted 2 hours of his precious time! Incredible! Good luck with that attitude, Rick! You're gonna need all the luck you can find if that's how you run a business!

Emailed Burglar Stop and got a callback from Rick the very next day (while another security company…read morebased out of Port Coquitlam simply ignored my phone calls and emails). Went through my home alarm needs with Rick a few days later and had everything installed before the next week was over. System works great. Highly recommend Burglar Stop.