Experienced, courteous staff who provide excellent service. Terrific catalogue of brands and…read moreproducts. I special-ordered an audio component from the states and it was ready to pick 2 days later. I can highly recommend this business.

I do want to say a big thank you to my audio source Joseph and as well Stephen at Sunny…read moreElectronics. Their products and customer service are the best in the industry. I have bought a lot of AudioQuest products and yes they have an incredible selection of electronics. I am absolutely happy with their service and products. Buy here buy now for surely Sunny Electronics is the best local presence anywhere.

I have bought numerous interesting vintage audio "pieces" from this shop and have recieved…read morethoughtful patient advice from JR and Mark; haven't seen Gordon for a while. Bought a vintage Nakamichi cassette deck which had an "issue"; turned out it was just "slow-thinking" which I came to understand. Mentioned to JR a Garrard Zero-100 would complete my collection and they had one in the back! JR also called to say they had a remote for my Nakamichi CD player! Very glad they're in my neigborhood. Interesting they don't believe in "cables", though. Saw a Phase Linear 400 the last ime I was there. Time-machine. Don West

Repair tech could not repair a CD changer. Message relayed by front desk to me was that it had a…read morebelt problem and "it is a known issue with such units". Took the same unit immediately to a longtime repair tech who closed his Vancouver store and it was fixed within days. I did not mention he was the second pair of eyes to take a crack at it. Surprised, I asked him to verify if the unit now works, and he gave me a puzzled look as if it was no big deal. And, it works perfectly now. Disappointed that Innovative's repair technician took half my deposit but did not take interest in fixing a simple repair. Having said that, their staff out front are always very friendly and great. The establishment used to feature on premises, a radio studio, which is no longer there unfortunately. Yet it is a museum-like experience with unique vintage Japanese equipment on display and sale. For all of these reasons, this establishment is worth a visit but do not endorse their 'repair dept'.

I have been Eric's customer for over 10 years now and the service he provides is excellent. His…read morestore has many av adapters and cables. His pricing is good but could be better... He also offers installation services.

First time in this store and the sales staff are super nice. No pressure sales. This is high end…read moreaudio and prices are up there but these guys do negotiate a bit which is always nice to see. Bought a BDI stand for my tv and very happy with the price and service.

Amazing selection!…read more The staff was extremely friendly and helped me with a broken cartridge lead even though I didn't get it there. Cannot recommend enough

Finding Finely Tuned Technologies was thru a professional referral. Richard called me back within…read morehours and we made arrangements for him to come and quote on the work (multiple tv mounts and Bose soundbar hook up). He was prompt, professional, courteous and really knew his business. The scope of work turned out to be more than I thought yet he stayed within my budget. In fact his follow up was great when I needed assistance with a technical issue. I highly recommend Richard if you want someone who is meticulous, knowledgeable and does amazing work. Right, and he has a great sense of humour!

We hired Richard to help us figure out what we needed to have Dolby Atmos in our house. He started…read moreby trying to tell me that my receiver wouldn't support it - which it does and says so on the front panel. He then sold us on some very expensive speakers after he spent 20 minutes telling us how poor quality our current Bose system, that is VERY good, was. We made an agreement that he would install the new speakers (Left, Centre, Right) and properly install the remaining two. Hiding all cables behind or along baseboards and mounting them to the wall. He had us run cables under the couch.. I had to work away from home on the day of the installation and that was ok as my fiancé was home and we trusted Richard to at least complete what we had agreed upon. Our appointment was at 10:00AM. He didn't show up until nearly 11AM. Then he proceeded to spend SIX HOURS merely plugging in three speakers and organizing HDMI cables - this organization of cables was not agreed upon before hand. Richard - at the end of the day - then stated that he had forgotten the majority of the materials he required to complete the job and wouldn't be able to mount the sound panel or the rear speakers to the wall. So now we have to wait 5 days for him to get organized and return to finish the job. My fiancé and I sit down to watch a brand new movie with Dolby Atmos sound and...... nothing is set up. Richard, quite literally, didn't set up Atmos on any single one of our 5 devices. I emailed Richard and he told me that he unplugged HDMI cables at random and labeled them as whatever he wanted to label as. This caused a catastrophic malfunction in which we could not watch anything in 4K HDR, on the extremely high end set up that we have. I spent the next two days - an entire weekend - fixing the problems he created and when we contacted him via email, he was flippant and rude. He literally googled the answer and sent me a quote from the first article like it was from some technician he knew. He was dismissively apologetic and ultimately didn't care about the weekend long inconvenience and additional work that he caused us. When Richard finally showed up to complete the job - He didn't even bring the required parts, AGAIN! At this time I was out of the house and my fiancé was once again in charge. She called me and we decided that Richard was on his last strike with us. It was costing us far too much in lost wages for such an expensive install and ultimately, he was in WAY over his head with the level of knowledge required to install everything properly. My fiancé sent Richard away & I began emailing him my thoughts and what we expected. His response to our honest disappointment & inconvenience was, once again, extremely flippant and rude. He dismissed us, said he wouldn't not be able to complete the work properly and ran away from the responsibility of completing the job he quoted and agreed upon. This is the worst part; Richard then sent me an invoice for the labour to install the equipment. He attempted to bill us for an additional two hours of labour - at $90 per hour - FOR ORGANIZIG HDMI CABLES! Again, something that was not agreed upon and when he was doing the organization of HDMI cables, he didn't even mention that he was going to bill us a total of $180.00 to use a label maker and label each cable. I denied Richard this egregious addition to the bill and paid him the 4 hours that was quoted and agreed upon. To summarize; we were left with a non-functioning home theatre system after our first installation. His second trip to our home yielded the same result as he brought nothing to complete the job with him. Then ran away when asked about his poor business practices and extreme level of disorganization. Richard Stokes (The man who owns and operates Finely Tuned) is nothing but a glorified salesman and terrible businessman who is trying desperately to stay in touch with new technology. He will oversell you on both the equipment he peddles and his lacking installation abilities. DO NOT USE FINELY TUNED FOR ANYTHING!

I found these guys on a Craigslist search for help with some home AV projects. They were extremely…read morecourteous in communication and when they showed up they were professional, polite and efficient. They unraveled our new home's mystery network of wires and cables so that we could finally get sound from built in speakers that came with the place. A+, would totally recommend Jason and Dean at Teson solutions.

Service was very good, great selection of bits and pieces to make what I was looking for. Really…read moregood value.

I wanted to make a felt bookmark that lit up, but I needed some parts such as led light, conductive…read morethread, battery, and a small lilypad. Someone recommended this place to me and I was definitely not disappointed. It is a great local place to go to if you are a starting hobbyist looking for electronic parts or just someone who need parts for random things. The first time I went to the place it was packed with people from hobbyist, students studying electronics and needed parts to general people requiring parts for an elevator. The place is not big, but it is packed with a lot of things related to electronics. Staff is super nice and helpful in finding you the things you need. I like that they don't try to sell you what you don't need or make you buy a higher price item. If they can't find it, they can order. Price is a bit higher, but this is the place if you are not buying bulk order and don't want the hassle of shipping. There is side street parking which is free. They have a website that you can browse and shop items by categories. The website also has tutorial on starter and intermediate projects that the staff has done, which is cool! The only downside, would be that all sales are final. Saying this, I found the specific electronic parts I wanted and definitely will be back again!

I had the pleasure of recently dealing with Philip from HI FI Installations after lightning hit my…read moreIntegra 5.8 Receiver. Philip went out of his way to provide my insurance adjuster everything he needed to the point that even the insurance adjuster complimented on how easy it was to deal with HI Fi Installations. I highly recommend HI FI Installations in Vancouver if you looking for quality Home Theater Systems or more specifically Integra Receivers which are hard to come by. They one of the only Authorized dealers in the area, very professional and courteous. I replaced my 5.8 with a 30.5 receiver which is a beautiful replacement receiver and has the latest features you would expect on a modern receiver today.

Spoke with them about special ordering a tonearm and was supposed to hear back about paying for the…read moreitem and finalizing the order. Never heard a word from them after the initial conversation, they just vanished.