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    The Sound Room

    3.7 (16 reviews)
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    The Sound Room Electronics Photos

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    Hi-Fi Centre

    Hi-Fi Centre

    3.9(18 reviews)
    3.6 kmDowntown Eastside
    $$$$

    this place is amazing! Super friendly staff very knowledgeable. Willing to go that extra mile!…read moreGreat deals, great selection for every budget. Greg and Igor are top notch!

    I never really use Yelp but this is a special situation. The tall bald dude (probably Igor) was…read morevery - as the other low rating yelp reviews stated, ARROGANT. Just seems like an unfriendly fella. When leaving the store the first thing that came to mind was arrogant. Reading these other reviews it's seeming like a theme. Did not seem like he wanted me in his store being that I'm younger and don't have as much money to spend as these big ballers. I set up an appointment to demo some equipment the store had and wanted to inquire about some phono preamps without the promise of purchasing but then just felt kind of pressured to because from the vibe of it, seemed like he wouldn't be happy demoing his products without purchasing something (after purchasing, he seemed more open to allowing me to listen to stuff, but was still stand-offish). I love Hi-fi audio and told him I'd for my ears to learn different hi-fi systems as well as looking for stuff to purchase. Walked between different rooms comparing songs and everytime I left a room I just felt uncomfortable in the open areas like I wasn't wanted there, lots of one-worded responses when asking about the different systems, didn't see one smile on any of the employees faces. No thank you's for supporting their businesses or anything. I was listening to a song in the room with the Mcintosh system, he had the volume set to 90 and either the streamer or receivers or whatever set to %50... I had opened the door to check something out and he walked over without saying anything and turned it down to %10 and I said "sorry was that too loud?" and he said "no, %50 was is fine, just can't blast it too loud because these speakers have been sold"... Makes sense yeah, but why turn it down to %10 when that was the volume you had it set at? and why the passive aggressiveness... 1st time I went there a few months ago I didn't have an appointment and couldn't listen to anything which makes sense, mostly dealt with the old man who also didn't seem like he wanted to give me the time of day, second time was the taller dude who was just not pleasant at all. Lastly, the old Asian fella. As I was leaving, he was at the front desk, I was looking at the items a little bit and he must have been trying to make small talk or something but all that came out was "so what did you buy"? told him I got a preamp and he didn't really say anything. That wasn't a big deal but really? Along with your coworkers being douche bags that's it? I also said thanks, didn't get one back or even a "have a nice day" (didn't expect one back) and got out of there with a sour taste in my mouth. I'm already pretty discouraged from going into hi-fi stores being that almost everyone in the business come at you like bad boujie car salesmen. After this experience it's just that much more discouraging. Hi-fi salesman love to judge. You are not pleasant people and it shows. I love Hi-Fi audio and I am in love with a good conversation where I can learn about why someone is so passionate in something I also admire. I love that there are hardware and software that a music and movie experience to something more beautiful than it already is, but the people in it are ugly. Thank you for a terrible experience!

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    Hi-Fi Centre - Main Lobby

    Main Lobby

    Hi-Fi Centre - Music Room 2

    Music Room 2

    Hi-Fi Centre - Accessory Cases

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    Accessory Cases

    Pat's Audio Art - Store Side.

    Pat's Audio Art

    3.5(11 reviews)
    0.0 kmFairview Slopes
    $$$

    I was just there and I have never been treated so badly in a store. Every opinion I gave, the guy…read morethere said I was wrong and proceeded correcting me like he was some audiophile snob. Before even doing a demo he mentioned that he normally wouldn't do a demo on first day or maybe it was within first hour. If I said something seemed warm or bright to me he would say I was wrong and go on this long explanation. Or if I said that in general tubes were warm which I like but he would argue that solid state can be warm. If said phono had warmer sound he said no it's more detailed and can get warm sound from CD quality in solid state which is true. Basically anything I said he would argue about it like he was offended. Never experienced this from any hifi store before. Very weird. I mentioned that I have a butler audio 5 channel tube amp for home theatre. He got surprisingly mad I had such a thing and said I should not use a tube amp for home theatre as you lose details. Which is true but I will bloody well use tubes in whatever application i want! I mentioned I use various sources like bluetooth and mac pc, apple music. He got mad again in that audiophile snobby way. I know tidal and roon are the better ones but come on, people can and will use whatever they want, even youtube! Im coming from experience with martin logan, buchardt, b&w, dynaudio, totem, harbeth. There are certain knowns that speakers have signature sound. To me b&w are bright and analytical, harbeth are neutral with great mid vocals, totem and dynaudio are similar with pronounced highs, logans have wide soundstage. So if I said a speaker was warm or bright he was like dont use those terms that's wrong. Come on, dont be a prick about it. It's a fast easy way to describe a sound. Of course can change with different components but speakers have a certain default sound. Just let a customer hear the equipment and accept how they feel about it. I just couldnt take it any more and stormed out. If there were cameras inside check Jan 16 around 2:30pm. Fron this experience, I would never buy from this store nor recommend to any friends. I'm so pissed. The guy was so argumentative I have no clue how anybody would buy from him. I thought he would take it easy so let him do his rants but he never let up so had to leave. Completely disappointed in customer service where it felt like the salesman was trying to make me ashamed of how I felt about components, what application I wanted to use them for, what sources I was using, what components I currently have. I think I only actually had a true demo for 15 sec, the rest of the time was his ranting. I left and went to another store which was a much more pleasant experience.

    Personally there's no other hi-fi store in town that beats Patsaudio Art for recommendations,…read moreequipment selection and advice. I find them very honest and up front; I've been in search for truly hi-fi equipment that delivers the sonic quality that I've been looking for for many years, thus can say that I've finally found the store and its sales staff that know what they're talking about....... Highly recommend!

    Photos
    Pat's Audio Art - Staff.

    Staff.

    Pat's Audio Art - Innovative products abound here!  Do you see the Lighspeaker hidden inside the Classic Arc lamp?  Its wireless!

    Innovative products abound here! Do you see the Lighspeaker hidden inside the Classic Arc lamp? Its wireless!

    Pat's Audio Art - Simple, elegant and great audio/video equipment.  All sizes and shapes to fit your environment.

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    Simple, elegant and great audio/video equipment. All sizes and shapes to fit your environment.

    Wall Mount Tronics

    Wall Mount Tronics

    4.8(39 reviews)
    7.3 kmRenfrew-Collingwood

    My 55" wall mounted TV stopped working on a Tuesday. I knew I could buy a new TV anywhere so I…read moreimmediately started my search for an installer so I could book an appointment as soon as possible. I came upon Wall Mount Tronics and was impressed by their website and the number of 5 star reviews. I gave them a call and spoke to Alberto who was a pleasure to deal with from start to finish. I told him that I hadn't purchased a new TV yet and he advised that he could not only source one for me but was able to book me in for that Friday. When I decided on the model I wanted, I texted Alberto with the details and he got back to me immediately. Not only was he able to provide the model I requested, he offered me the next model up at a nominal price. Alberto showed up on time and performed the installation quickly and professionally. Once it was installed he showed me a few features and made sure everything was compatible with my current set up.  Alberto was respectful of my home and took care during the whole installation. Having my TV stop working was such an unexpected inconvenience but Alberto turned this whole experience into such a pleasant one. Look no further, you will not be disappointed with Wall Mount Tronics.

    I DON'T like what they did!! I LOVE it!!…read more From the get go soon after we contacted Alberto he was fast to set up a complimentary assessment session with us. As a seasoned Professional in this field, Alberto saw the possibilities our TV room has offered and was quick to come up with a plan. He sold us right away as we knew from his presentation that he knows what he is talking about. Date set, Alberto & Gerry started their work and within hours our entertainment centre transformed! Both gentlemen were very detailed oriented and made sure everything was perfect before leaving us. Their friendliness & good sense of humour also goes a long way! Thanks again To both gentlemen for making us "not like" our new system but we "LOVE it"!!

    Photos
    Wall Mount Tronics
    Wall Mount Tronics - Alberto and Gerry were very friendly and did a great job.  I will definitely use their services again.

    Alberto and Gerry were very friendly and did a great job. I will definitely use their services again.

    Wall Mount Tronics

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    The Sound Room - electronics - Updated May 2026

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