Fowlers has been providing weekly maintenance on our pool for a couple years now and these folks…read moreROCK, they are absolutely terrific. Today they serviced/repaired our water feature, again, they ROCK. Thank you all, your hard work and professionalism are appreciated, Happy Customers, DL

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors

My hot tub was losing water. I called Southwest Spa Warehouse where I purchased my hot tub and they…read morereferred me to a person named Nate who does all of their repairs. Nate didn't answer the phone or return my call from the voicemails I left. A friend referred Scott at AZ Hot Tub Factory. Scott actually answered the phone when I called and managed to make it out the same day. Hopefully I won't have further issues with my hot tub but if I do, I know who to call. Thanks Scott!!!

Scott at AZ Hot Tub Factory exceeded all my expectations. From start to finish, he provided…read moreexceptional service and made sure I was completely satisfied with my purchase. Highly recommend!

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

We are very happy with our new hot tub that we purchased from Jeremy and Henry at Southwest Spas…read more They were nice enough to hold on to our tub at their facility until we were able to get HOA approval, 220v electrical hook-up and breaker, and a small travertine patio extension built for the hot tub. When we first came into the store, Henry was so thorough in his explanation of the different features of the spa we were interested in purchasing. The electrician (Nick) and the landscape person who installed our patio extension(Jose) who were recommended to us by Henry and Jeremy were also terrific. Once we had the spa delivered, I had some questions about some of the features of the tub, chemicals, as well as a small issue with one of the diverters that was leaking. I drove over to Southwest Spa to speak to someone in person, and Jeremy was kind enough to take the time to answer my questions, and also instructed me how to fix the diverter leak when I got home, and it worked perfectly after that. Easy-peasy! Having our own spa at our home has been on my husband and my bucket list for YEARS. We are so happy we were finally able to make it happen with the assistance of Southwest Spas!

I have done business with Arizona Pool Stuff for a number of years. They have taken great care of…read moremy pool. They have never tried to upsell. They have been great to work with. Thank you especially to Paul in the store and Sal who comes and cleans my pool. A job well done by both. New owner Randy has also been great to work with.

I have been a customer to this location for over 20 years…read more The previous owner even installed my original pump. I purchased a refurbished motor for my pool. The motor stopped working in less a week, so I took it back in to the store and was talked to like a child by Paul, because I did the work myself and had questions. Paul specifically was always helpful in the past, but lately however he seems to hate his job and is passive aggressive/rude to customers. Randy is no better as he seems to be running on a short fuse and annoyed by questions we as customers have. Overall this location has changed to the point that as of today this was my last day as a customer. I just asked for a refund and will find another location to find another motor. I think businesses forget customers have other choices and do not have to be treated with disrespect like this.

Highly recommend A & J Pool Service and Repair. Our pool was filled with algae. AJ was very…read moreresponsive and immediately helped solve the problem. Very professional and trustworthy!

These guys where very knowledgeable and friendly. Showed up on time with no upfront payment and…read moreoffered a good price to replace my pump. They took apart my pump and show me exactly what happened... it was fried!! Water got in and burnt out the drive! It's hard to find honest and these guys proved to be honest.... Give them a chance.

Jaren has excellent customer service, can't always be said for pool guys. Really knows what he's…read moredoing & is very communicative. I have some after photos, wish I would have taken a before, this is a big difference!

Can't recommend this company enough. So friendly and always does an immaculate job on our pool…read more Great communication and started right away on short notice after our last pool guy quit on us. Thank you so much for your service!

My pump was leaking, and I asked around for recommendations. Perry's kept coming up. And for good…read morereason. They came out to my place to fix the leak, and let me know that the pump itself was about to go (bearings were shot). They offered to take care of it there and save me another trip charge... but I didn't have the funds at the time. I hoped it'd last thru the season. Well, two weeks later it was unusable. Way too loud to run. With the hot weather coming, still water was gonna turn green quickly. Perry's came back out and took care of it. It's now running like a well-oiled machine, and still leak free. Reasonably priced, dependable, and honest. You can't ask for much more than that.

I hired this company to replace the pool pump at my 91-year-old father's home. They came out,…read moreinspected the job, and quoted a price. After the work was done, the price went up by several hundred dollars. We paid it. The new pump failed a few months later. It took them several months to come back out, and when they did, they asked for another payment -- despite having told my father the work was guaranteed. I called management directly, and they finally installed a replacement. That replacement is now leaking badly, and it has been only a couple of months. Three visits, two failed pumps, a price that changed after the fact, and a guarantee that meant nothing. I would not recommend this company, particularly to older customers who may not push back.

When your 20 year old pump breaks and you need a specific part on a Sunday and.... you don't want…read moreto support the giant company that has been running out the small family run competition for years. Northwest Pool and Spa is your place We called another location for help, they found the part we needed but didn't have it at that location, so offered the another location which had the part we needed (this location) When we arrived at the store, our part was already pulled for us. Staff were great help and inspected the other parts that I had and said they were good and didn't try to sell us more than we needed. Definitely a good business to keep handy

What a shame Zoey is gone. Mike is rude and arrogant I will no longer come here. No longer has…read morethat customer service.