Long term cleaner for 20+ years. Never had a problem with service. Also does alterations.read more

I expected so much better, given all of the great reviews for this dry cleaner…read more I came in with a simple repair request: I needed the sleeves of my blazer re-hemmed. I was charged $10 per sleeve, but upon picking up my order, I was told that the other sleeve wasn't so bad and I was being refunded for that sleeve. I took a look at the stitching when I returned home and was absolutely horrified at what I found. I'm not a seamstress, but I quite literally could have done this myself. The work was not high quality at all. It did not even remotely resemble the original stitching. It looked like she just worked the thread around a few of the original stitches and called it a day I could have done that at home with my own needle and thread instead of embarking upon nothing short of an adventure just to be able to find this place. This was definitely not worth the money and I do not plan to return.

I've been a customer of Colonial Dry cleaners for over a year now. They were referred to me by a…read morelongtime friend. They are always courteous and professional and they also offer a 10% discount for dry cleaning of five pieces or more. This is a big deal for me considering my husband and I both have regular dryCleaning. I highly recommend colonial dry cleaners in Bowie

Great customer service. I followed instructions and they contacted me quickly. I was a new customer…read morecalling for last minute job on a Sunday. We have a washer and dryer but my son moved back in with a ton of dirty clothes. Clothes were quickly picked up, laundered, and returned Monday. They even offered one day service for slightly more. Great job! I will definitely use again if needed.

From the owner: FREE Pick-up and Delivery…read more Same day Laundry

Great service, timely and prompt, and very good customer service and affordable. Zips is the place…read moreto have your cleaning done. Thank you so much!

This review is definitely long, but if you are thinking about using Zips Cleaners for any service,…read moreI Highly suggest you read this review first. My ordeal started on 5/4/26 and it is now 6/5/26. They burned my suit pants, and left a black mark on my vest and they still have not compensated me for it. In fact they are ignoring my complaints and not responding to my emails. Please read my timeline below and view the pictures as well. This review will definitely help you make a decision of whether you want to take a RISKY chance using Zips Cleaners services. Monday - 5/4/26 - 7am - Took 25 items to be dry cleaned at the Lanham MD location 8805 Annapolis Rd Lanham, MD 20706. These garments consisted of full 2 and 3 piece suits. Tuesday - 5/5/26 - 7am - Picked all the items back up. Later in the day I inspected the suits. During so I discover several burn looking pattern marks on my brownish/ dark gold pants. I discovered almost the same burn mark on my gray pants but it wasn't as noticeable as the dark gold pants. I discovered a dark black mark on the gold vest and also some white marks on another suit. The main issue was the burn marks though especially on the dark gold suit pants. If an item is defective Zips will put a blue tag on it labeling it as defective or it has some type of issue. This was not the case with my damaged items so obviously my garments were in tip top shape when I left them in Zips care. Wednesday - 5/6/26 - 8:50am - I contacted zips through their website and let them know what was going on with my pants. I also sent pictures after the General Manager Lori responded to the complaint. Through email the General Manager instructed me to take the items back to the Lanham store and ask for the store manager Ana and she would help me. Thursday - 5/7/26 - Took all the damaged garments back. Friday - 5/8/26 - Called Zips they told me my garments would be ready at 5pm Saturday 5/9/26. I asked her if I could just pick them up Monday and she said that's fine as well. Monday 5/11/26 - 7:30am - I get to zips to pick up my items. I let the cashier know about my situation. I even showed her pictures of the damage. She looked up my account and immediately brought all the items over to me. They were all pressed and on hangers and in the plastic suit bags ready to go. The white marks on the dark brown suit were gone so it looked like they dry cleaned them again. I inspect the items and before I could even say anything the cashier saw the burns still on the pants. She said it looked damaged by the iron. That's what I thought all this entire time. Monday 5/11/26 - 2:20pm - I called Zips and talked to Ana the store manager. She informed me that she knows it's not stains but its ACTUAL BURNS. She said that she's waiting on Lori the General Manager to see what she wants to do. I emailed the General Manager the same day and explained all this. Lori Madero (The General Manager) emailed back and basically was saying how my logic was flawed and I guess her Store Manager's logic was flawed as well and pretty much on the defense of the company. She also seemed like she had an egotistical superiority complex. She said "the cashiers shouldn't be giving their opinion on garments"... like we are in a country with no Freedom of Speech. The cashier just said what it looked like, she wasn't giving a professional opinion so why be upset at that? Then the General Manager Lori continued by saying that only she makes the decisions and not the cashier nor the store manager. She said only she can inspect the garments and make her own assessment before a decision is made. Yet I was not told any of this beforehand. I was led to believe that the store manager who works at that location full time would handle everything. I responded in kind and the last thing I asked was for her to have better communication going forward and I will need to know when she is coming to that Zips location so that I can bring the garments back for a 5th time beforehand. She ignored my email and never responded. 5-19-26 I sent physical printed letters to their corporate office. 5/31/26 I submitted more complaints on their website and still no response. It is now 6-7-26 and still no response. I have not even been offered a refund on the damaged items. I hope this gives people a better idea of what happens if Zips Cleaners damages your items. They will take no responsibility for it and they will stop contacting you intentionally.

Have been going to this cleaners for many years. For the past year or so the quality of customer…read moreservice has gone down. On more than one occasion my alterations were not completed by the date as promised. Owner did not offer anything for the inconvenience. Prices for alterations are also too much. Will not be returning just for the lack of customer service.

My previous review still holds true. This is the only place I go for my dry cleaning and tailoring…read moreneeds. Give this place a go if you want quality service!

I pass 4 cleaners in my neighborhood to go to this business. Best customer service I've ever…read moreexperienced at a cleaners.

They damaged my items and tried to argue with me about it! Gaslight much!!! The "manager" that…read morewas telling me she would look at the footage from when I brought my items in, couldn't even communicate clearly. How offensive to insinuate that I would need to fake a claim of damage...for what?!?! They will never see a penny of my hard earned money again. I would NOT recommend this place at all. -10

Great customer service-polite and friendly Pick and…read moredelivery was a breeze. You would even get a text update Got my clothes neatly Packed , folded and smelling clean Reasonably priced compared to using hotel laundry service

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

I have been going to this dry cleaners for years. Their prices are fair, and their work is really…read moregreat. The staff is really nice. You can get your clothes on the same day if you come in before 9 AM.

Clifton Cleaners came through again for me. I needed alterations to my dress and needed a short…read moreturn around time. It was delivered right on time and they used the extra material to surprise me with a matching mask! Check them out for all your dry cleaning and alteration needs. They come to your house and their prices are reasonable.

THE SINGLE BEST dry cleaner I've ever used in my LIFE! The Owner, James G. is an upstanding person…read moreand the quality of CC's work is beyond reproach. I HIGHLY recommend CC's for all your dry cleaning needs... you will NOT be disappointed!

I was really nervous about sending my clothes out for service and l looked into several different…read moreservices before deciding to go with Laundry Xpress. Zala has been amazing and I have been so grateful to find someone who not only is affordable, but takes care of the clothes that I send out. I have never had anything missing, the clothes always smell amazing and it has really taken some of the stress of my plate. My clothes are always picked up and returned on time. She also always clearly communicates if anything needs to be changed or addressed. Overall, it has been a 10/10 experience and I have been recommending her services to others.

I needed laundry service and decided to try this one. Communication was great start to finish. My…read moreclothes were picked up and delivered at times promised. I had summer clothing that was washed and just need ironing. I am very pleased with the way my clothes look. I do recommend this business.