The previous owner had a Walter's Propane tank and we continued to use them for refilling. They are…read morefriendly, punctual, and helpful!

Walter's is so greaf I can't recommend this company enough! They came quickly and were so…read moreaccommodating, in contrast to many other bigger propane companies.. highly recommended. Snd SUPER NICE TOO!! Walter's get a 20 plus!!

Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

I tried to buy propane from them, they refused to sell to me, because they claimed I have bad…read morecredit. 1. I didnt give them any of my information, so they have pulled my credit without my permission. 2. I offered to pay them in advance via credit card or cash and they still refused. FYI, my credit score is 740. I am glad that I began to look at reviews, and glad didnt do business with them.

I had a fuel delivery for over &1600 , As a senior I live off my social security check. I spoke to…read morethe customer service nice lady & explained how I am limited to my social security monthly check & that I would pay off the entire bill in three monthly payments, which I did. She agreed which is documented. After sending the last payment I received a $25 late fee bill. When I called, she blamed it on a computer glitch . I received another late fee from Scott for the $25, after trying to explain to him via a number of emails he refused to accept my explanations, all documented. Now First Fuel agrees to forego the $25 finance charge, but will demand that future delivers will be COD. I find your bill policies especially towards senior citizens to be vert predatory. I have never receive a delivery without my account being paid up to date. Winter is coming on & senior citizens get cold too. *

Wonderful, professional, and very courteous service. They were on time, worked hard and got the job…read moredone right. My mother can not stop talking about how great they are and she is not easy to please. She even went on to talk about how great their receptionist was every time she called. Bravo H.L Fuel!

After almost 30 years, we sold our country cabin in northern Berkshires. throughout that time H A…read moreGEORGE has been completely reliable and cost effective. we strayed from the once, for a very short period, and came back to H A George. The kind of dependable service you expect and appreciate. THANK YOU TO THE TEAM AT H A GEORGE. YOU ROCK!!

We had a mini-split installed which was in need of service and we reached out to H.A. George &…read moreSons. They responded in a timely manner. A technician came to our home - he was friendly, prompt and explained that there was a blockage in the drip pan of our unit. He repaired the problem and we were pleased with the results. Shortly after that a winter storm with high winds caused our casing covering the lines on the outside of our home to come off. I called them and explained what had happened. They indicated that they would correct it the next time they had a call in our area. Once again we received prompt and courteous service. The casing was secured for no charge. It is so refreshing to deal with a company that cares about their customers. Thank you H.A. George for the services you have provided. Mike E.

The short guy needs to check his attitude. If the front door is open and you cannot see the signs…read morethat say "no cylinders inside showroom" bitching at the 1st time customers is a sure way to avoid having return customers.

Up in the Berkshires while on vacation (and with a little help from Google) I came upon Pittsfield…read moreWelding Supply. I had been unable to find a few adaptors to convert a large carbon dioxide tank for multiple uses. In Brooklyn, NY where I live, help with something like this is all but nonexistent, and not being very knowledgeable I knew I needed some help. I was greeted with warmth and I knew I found a possible solution to a long going problem. Jim and his son (also Jim) not only solved my quest for the elusive adaptors but made my 50 year-old Victor gauges operable once again. I am so happy I came upon Jim Sr., his son, and his well equipped shop. Their expertise and eagerness to help with my issue was heartwarming. It made my day even before heading off to the Clark museum, our next destination. Thanks again "Jim and Jim", you're the best!! J.L. Brooklyn, NY

Excellent service from this company. Our furnace gave up the ghost one day before a major snow…read morestorm. They responded immediately and provided portable heaters while they replaced our furnace. This explains why I have been their client for more than 25 years.

Carlson is great! Pat and Eric are always friendly and helpful. They've been able to fit us in at…read moreawkward times (i.e. we needed a service before a house sale on a tight schedule) and they've been really good about explaining what services we need when. Highly recommend these guys!

When the propane delivery crisis hit The Berkshires this winter....another company refused to drive…read moreon the winter roads and people were running out of gas. George of George Propane stepped up and worked around the clock to serve hundreds of desperate customers - and others. He showed real concern and caring! I do not use propane but called several users to contact George. They were thrilled and canceled other providers who did not give a hoot. I hope George made a bunch of new friends and customers! He was terrific!

First time using any propane company and it was a stellar experience. Kathy was a gem and was very…read moreaccommodating even with fuel assistance being difficult. I called Tuesday at noon, fuel assistance had not reached out like they told me they would and Kathy went out of her way to contact them herself and by 5 p.m. we had a full tank of propane. Despite what other reviews have stated, I can say my experience was the opposite! Thank you so much George Propane, and a special shout out to Kathy who saved the day!!!