I bought a new variable speed pool pump from Clearwater. Their prices were lower than any other local pool supply stores. Tom came out the next day and installed an updated subpanel with Siemens GFCI breakers along with the new pump. He's such a friendly guy and explained everything. He helped me setup the Pentair Pool App and programmed the pump run times. He also gave me many tips to help with efficiency and keeping the pool stabilized and clear for all of the seasons. This is now my go to place for all of my pool needs. Great customer service and support. read more

My home warranty had this business come out to check out my pool, they called to schedule an appointment, on the phone I was very specific about my pool filter. Their employee shows up and starts writing all over the pipes with a permanent marker. Kept misspelling words so he kept rewriting them over and over. Now it looks like a 2 year old came over my house and wrote all over the pipes! I thought that was very rude of the employee after I asked him not to. He got offended when I called him out on it and left. They charged me $85 and didn't resolve any issue. Pipes were labeled very unprofessional, very sloppy. read more

I've been go to Clearwater since 2017 when we put our pool in. I've always had good customer service. They are friendly and helpful. I definitely recommend them. read more

This is our GO TO for pool supplies and info . We are fairly new pool owners and Kelli has been great PRICES ARE REALLY GOOD !, Beat all pool supply stores They are EXCELLENT ! read more

Best experience I've had in a long time . Tom was very helpful and knowledgeable. I needed help with Pentair pool sweeper he knew the machine well and helped me get it running again. read more

Tom came out this last week and went above and beyond to help us with our filter. I have been experiencing pool issues for months and worked with several pool professionals, most of whom couldn't be bothered to listen to me or were condescending jerks. Tom was calm, insightful, detail oriented and thanks to him, my pool is crystal clear! I have been recommending him to everyone I know who has a pool. Thank you so much for your thoroughness, Tom! read more

Clearwater Pool and Spa - Super clear pool and spa - Pool & Hot Tub Service Near Me - Stockton, California

Tom really came through in the clutch when I needed to replace my pool pump through my home warranty.

I purchased a house in which Clearwater sold equipment to the previous home owner. The previous home owner left Clearwater's reference for me if I had any questions about the equipment. I called them up and they were so nice, courteous, and informing. That came out and gave me a run down on all the equipment. Great local business, honest, dependable, and knowledgeable. read more

I went too clear water pool supply today to purchase supplies for my hot tub and when I went inside I was the only customer there was a women on the computer talking to another worker completely ignored me they were chatting for about 5 minutes until I started walking out.... then she said " wow" have a nice day!!!! What a bad experience, especially a small business. Not getting my business or recommendation read more

My pump went out and my pool guy thought he could get one and install it. Due to the shortage he could not and I was out a pump a month. I called around and Clearwater pools was the only one able to do within the same week. Tom came and did a great job. He also helped me with my spa. Great customer service and I would call him again read more

We buy our chemicals from here. However, tried to get this place to put in a new pump system. Refuse to return calls, clamed he could not get pump and pool parts. 2 days later we found someone to get parts and install. This company does not return calls.. Barry from artic blue did an amazing job within week with no excuses. Tried one more time to get Clearwater to fix our pool light. Asked if he fixes lights, said yes he does. However refuses to fix ours for no reason. Apparently, this company does not like business or people money. We bought a pool sweeper and chemicals from Clearwater. We no longer will buy products or do business with this company. They have lost us as customer. read more

Clearwater has been amazing. They made time in their busy schedule to assist with my spa. The tech was super informative about everything and even great tips on how to help take care of the spa. Parts came quick and were installed perfectly. If I ever have an issue, they will be my first call read more

Our home warranty company set us up with them to repair some electrical problems for our pool. They were amazing! Fast service and extremely helpful. They went above and beyond. Will be our first call anytime we need work for our pool. read more

Tom came out to replace our very old pump that was heavily leaking water with a new Pentair Variable Speed Pump. He is very professional and knows his stuff when it comes to pools and pool pumps. Not only did he replace our pump (which works awesome!!), he went above and beyond as he noticed our Polaris sweep wasn't running correctly and took it apart to adjust some things and get it running correctly. He also gave us some tips in regards to chemicals and the overall health of our pool water. He takes great pride in his work and wants to make sure everything is perfect. I highly recommend Tom with Clearwater Pool and Spa, he is a great guy and does an fantastic job. Thank you Tom!!! - Dana B. (Lodi, CA) read more

Gabe was outstanding with taking care of all of the pool equipment on my property and was excellent all-around. I would recommend him and this company for any pool maintenance and repair. read more

I first met Tom when I hired him to service my pool when I first bought my house over 10 years ago. He did an outstanding job and I was sad when he quit servicing my area. I have yet to find another pool service that takes care of my pool as well as he did. Last week my cell for the salt water system went out. My current pool service was so backed up they wouldn't be able to work on it for 3-4 weeks. Tom was able to come out in 2 days and got everything running again. He's also going to replace the gears for my pool's pop up cleaning system. I wish he would start servicing pools again because he's so honest and keeps on top of things. He's awesome! read more

Love these guys! I'm all about supporting your local stores. This place is small but what they don't have they can get for you next day. They are very knowledgeable and don't mind spending the time to walk you through things in the store even when you don't use them to service your pool. We do our pool on our own and they have helped us out so much. They are very reasonable and I love that they are close to where I live. read more

UPDATED REVIEW!! Cary responded to my text message and said: "your crazy" who does that?? If the owners of Clearwater Pool and Spa can see this, please read the email below I was trying to send to you but couldn't for lack of no email address. To Whom It May Concern: My home warranty company contacted your company to come out and take a look at my pool equipment to let me know what was wrong with it. After sending out your technician, I contacted Cary to talk to her about the findings. In our conversation, she wasn't explaining the report to me clearly and I was confused about what she was saying, so I started asking her questions. The conversation took a turn for the worst, she got frustrated, upset and hung up on me. I tried calling back a few times and got no answer. After several times the phone rang, it went into voice mail and figured out she was calling me from a cell phone. I then turned around and sent her a text message asking her why she hung up on me and told her she was unprofessional. Her reply to me was "Your Crazy". You know, I am really struggling to understand how you run such a business that has great reviews, yet your front office person has poor customer service skills. I did write a Yelp review stating the same thing I am telling you (worded different). Since I work with one of the largest social media company's in the San Francisco area, we are in the habit of using social media platforms to voice our opinions. I did not want to take to FaceBook, Twitter or Google as I felt this issue could be easily resolved. I do have a copy of the text messages if you want to see them. I never used foul or derogatory language toward her, I was upset and trying to get a clear understanding. I tried to look up the owner's name on the State of California Business website to notify them of my experience, but that is going to take some time. My hope is NOT to get her in trouble, but maybe to find different ways to address customers who are upset, in a crisis or otherwise. Kind regards, Gina Garcia Unprofessional front desk help. My home warranty sent me these people to come out and look at my pool. After the pool inspector came and looked at my pool and the estimate was written, I called and talked to Kerri (the front office person). She and I were in disagreement about what the estimate said and I told her I already had someone else come out and they told me something different, she became very defensive, flustered, couldn't talk, and was easily stressed out and told me "I can't deal with this, I'm just done, I don't want to talk about this anymore" and hung up on me. I called back to talk to someone else and no one answered the phone. It is a little over 5:00PM and they close at 6:00PM and no one will pick up the phone. I would be very careful about doing business with companies that cannot conduct themselves in a professional manner. read more

Had the opportunity to call and spoke with I think Joe. I called regarding my spa having a leak. I felt that he was condescending and rude. He did not seem to be interested in my issue or willing to help. A bit sarcastic in his responses. I won't call back. Found someone more responsive and eager to assist me. read more

Extremely professional work and in person. Troubleshooted every potential problem associated with my pool pump and nailed it Thanks Tony!!! read more

If you want somebody to respond to your pool service needs, call this company! They responded to our request in a timely manner, did an excellent job and were reasonably priced. read more

We love Clearwater Pool and Spa. We get our hot tub chemicals there. Kerri is so helpful and the staff is all to friendly and knowledgeable.

Wow. I'm surprised. This company is awesome. I'm so glad I don't have to rely on Leslie's pool anymore. I purchased equipment. They came and installed it. Check my water and went far and above to ensure everything was in tip top order. I have never found a powerful service with the amount of knowledge and expertise. I'm planning on getting all of my posts service from this company. read more

Started off great; they came and turned my green pool blue again for an affordable price. Then, we had an issue with our pool skimmer and sent to them for repairs... kept getting told, "The parts are on order" for over 2 years. When we finally had enough and asked for our pool skimmer back, SURPRISE! they had no record of ever having it. Got the runaround every time I went in and they said, "Uh, Joe is the one you need to talk to and Joe's not here." Not professional. read more

Our pool is 40 years old and complicated! Tom has worked hard at turning it around and it has never been so blue and clear! Highly recommend! read more

To whom it concerns, Absolutely the worst pool customer service I have ever had.You were to do pool repairs in December. You have put me off ever since. I just got a letter in the mail that you won't be servicing my area. A letter not even a phone call? I should have let you go months ago but thought you would make things right. Bad decisions on my part...what a joke!  I will tell anyone and everyone the  pool service experience I have had from you. I can a sure you it won't be many stars! I sure hope you will handle your other clients with better care. read more

Great job at a reasonable price! Professional and personable. Knows his stuff!

They would never show up on a time or on their scheduled date and evidently "bothering" the owner on the weekend when they don't show up on their scheduled date every week is a big no no. Hey, if your employee showed up when they were supposed to, you wouldn't be bothered. Was really disappointed in the monthly service and switched companies. read more