Maurice Makoyan did a great job at getting the job done and repositioning devices from kitchen to…read moreliving room. Very helpful and communicative! Thank you Maurice for your assistance and help 10/10 experience. Set up is great, wires are neatly placed and positioned. Internet service is at 100%

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

I went in on a Sunday afternoon with a simple activation request as I already had service and just…read moreneeded to switch to a new phone. I was greeted right away, checked in, and had a seat waiting to be called. An hour later I asked if I was still on the list. "Yes, there are still two ahead of you so probably another half hour." Everyone was very nice and well-trained, but the store was under-staffed and I probably would have left if they had just told me up front that I would likely be sitting there for 90 minutes waiting for something so simple. Make an appointment!

I have been an Xfinity customer for over 10 years and have never had a problem. This is not a…read morenegative review of Xfinity, as a company I give them 5 stars and will always be a customer. This review is specific to the Dublin store and my experience with an associate named Maria. My wife and I visited the Dublin store to resolve an $800+ discrepancy on our account regarding promotional trade-in credits that failed to attach to our phones. The original trade-in transaction back in September was handled personally by Maria during the "iPhone 17 on us" launch promotion. When we returned to the store in July to fix the billing issue as we were getting billed full retail price for the phones with no promotional credit, Maria checked us in herself and explicitly wrote in the log that our visit was about "phone credits not being applied." After making us wait 90 minutes while she was in the back office, another associate called her over to assist us. Before we could even explain our situation, Maria immediately claimed she didn't remember us, despite handling our original upgrade and personally writing down our reason for visiting an hour prior. When we asked her to check the backend transaction notes on our account, she told us she made during the trade-in, she refused, raised her voice, and falsely claimed our trade-in devices were not eligible for the promo she explicitly sold us at the trade-in. She then pulled out a personal phone calculator to perform arbitrary math that comically wasn't even adding up to dismiss our bill balance, and condescendingly telling us we just didn't understand our bill. When we pushed back, she used the initial retail agreement to claim we agreed to the incorrect pricing so there was nothing she could do, completely ignoring that backend promotional credits were supposed to be attached. It was clear she had 0 interest in helping figure things out. We walked out and escalated the issue directly to Comcast Corporate Executive Resolution. An executive audit revealed that Maria had typed explicit notes into our file back in September acknowledging that our trade-in credits failed to apply properly, but she abandoned the ticket and left us being billed full retail price for months. Executive Care resolved the issue in ten minutes and issued an $896.00 adjustment to fix her error she was either trying to hide or simply did not want to do her job that day. Xfinity as a company made things right immediately, but the level of misrepresentation, dishonesty, refusal of service, disrespect, and outright stonewalling from Maria at this store location was unacceptable and almost cost me $896. Never go to this store.

When I spoke to customer care they made me wait unnecessarily and delayed the whole process…read more Spoke to the shop provider I bought from they said complain to customer service. Don't know what to do.

Poor quality video and POOR customer service: They upload…read morenewest movies, poor video quality though. Video quality is also not good for a lot of movies.even it's couple years old movie. they don't update the movie with better quality. The service is cheap but what's the point if You can't watch a decent quality video. Very poor customer service. They definitely don't offer 24/7 customer support, as they claim. I tried contacting them at night, around 10 o'clock through phone call and then live chat. No one ever picked up or responded to the massages. According to my experience, I DON'T RECOMMEND JADOO TV

Dream Digital provides outstanding customer service and installation. Mark B is on top of every…read moredetail and Jesse makes sure all is functioning and installed as it should be. They are your "Go To" experts with quality, value and expertise.

Very professional and excellent quality of work! After an extensive remodel, I hired Dream Digital…read moreto install ceiling speakers and get my surround sound working. I couldn't be happier with the professionalism, communication and quality of work. Highly recommend this company!

I have know Mark Benson and company for maybe ten years or more and purchased various components…read more Recommended him to may of my buddies and they have all been very happy. He understands gear and I considered myself a gearhead...my last purchase from was a Sony ES receiver and it has been perfection with my Vintage Heritage Klipsch speakers. I am sure people have concerns sometimes but like anything Home Theaters and the equipment that you are using all have complexities and opportunities. I had multiple set-ups and many high-end pieces and still always leary about making things overly complicated. Let Mark and his team take the worry out of the decision making and installation process. I would never trust anyone else to come in....there are times to DIY and other times to call Mark.

This review relates to a project when business operated as All Video Solutions. In 2023 I placed…read morean order for TVs and internet in a backyard entertainment area. I was required to put down a deposit of $45,000. Internet wiring done. When it came time to install the TVs etc I learned the deposit was used elsewhere in the business. No materials were ordered and the company could not complete the project. I then engaged another company. To date (April 2026) I have not been able to get a refund. The owner Tom George is not truthful about the reasons for the delay. For months it was "funding coming and I'll pay you next week." Since October 2025 I have heard nothing from him and he does not respond to my texts any longer.

Thomas is an asset to AT&T! Sunday I found our service on…read morethe ground, 1 call and 45 minutes later Thomas called and said he be there in 30 minutes, right on time! My wife and I found Thomas to be very punctual, professional, and patient. We were very impressed.. It was very thorough and knowledgeable and relayed information to us very clearly. Thank you so much for all of your help and attention to our issues with the Internet. Sincerely Michael and Dianne Tambornini

WORST customer service EVER!!!!!! Do not use them for business. There is no tech support at all…read more Trying to register an account online so we can have access to our statements. We have spent more than 5 hours and were told they cannot help us.

Amazing work by Ismat. The whole process is clean and fast. I would definitely recommend the…read moreservice to anyone who is looking for TV Mount.

Technician fixed the issues. So I am changing the review…read moreback to 5 stars. All the issues have been fixed