If I could rate them a zero I would! A year ago Dr. Liao convinced my wife and I that we had "eye…read moremites" and needed an $80 treatment (each). We went to another optometrist and wasn't told we had eye mites at all at our exam! WTH?!? A year goes by and I forget about that incident and decide to give them another try but maybe see a different Dr. so I try to schedule an appointment online and was asked if I consent to a $40 "Eye Wellness" exam that is NOT covered by insurance. So here is my thought, if the insurance company doesn't feel this is a necessary procedure then why do I have to have it? So I said no. It then says they can't proceed with making my appointment and for me to call them. I call and basically if I don't agree to pay for the exam, they won't see me. I said that I think it's sad they would be willing to lose a customer over an optional procedure! They said, sorry, but we won't see you without it. I guess I'm going to see a new optometrist because Li & Liao are only in it for the $$ and not to help their patients!

If I could leave a 0 star, I would. The exams and procedures were alright. The staff were…read moreprofessional, knowledgeable, and kind. When it came time to check out, the total was just shy of $1200, but insurance brought it down to $600. The part that really irritates me is the fact that they screwed up my prescription. You'd think spending that much money on glasses, the least they could do was get your prescription correct. Both of my eyes had issues---one more major than the other. The eye with minor damage was given a lens that over-corrected it, giving me frequent headaches and eye strain. I purchased RayBan glasses, which come with their logo engraved on the lenses. When I received the glasses, the RayBan logo was not there, meaning that I was given something cheaper than what I purchased. Avoid this optometry. The ones in Target are 100x better.

I couldn't have asked for a better place to have my cataract surgery. Dr hair and his staff were…read morevery professional and very pleasant. I highly recommend them.

Dr. Hair removed my cataracts and it was a very good experience. It was quality care. The staff…read moreis very experienced and the surgical team was very efficient and caring. I was very fortunate to have an extraordinary opthamologist. I need a second opinion after going through a stroke almost two years ago and they recommended another opthamologist in town; however, I do trust Dr. Hair and will return to him for a second opinion. We are very fortunate to have a doctor of his stature right in Bakersfield.

I just left Dr. Chang's office at Empire eye. He is so thorough and kind. My prior doctor did not…read moredo the proper tests on me for over three years. Dr. Chang did all the correct tests and has a treatment plan set up for me with all the right specialists which are also at Empire Eye. All the employees were wonderful and I have hope for getting my eyes corrected and to having anymore problems. I left happy knowing I picked the right doctor. They have all the latest up to date equipment. You only need this location for all your eye needs I highly recommend Dr Chang and Empire Eye.

I have been doing business with Ken's optical for over 20 years now. They do an excellent job! I've…read morealways had great service from them. I live over 400 miles away from them now and I still do business there so, I highly recommend them. Scott B

Love love love this place. Very honest. Helped me fix a few pairs just for being a customer. Great…read moreselection. Now I have my mom going there too. Don't let the location scare you away. It is very nice inside.

This has been the best eye Dr. I've been to. We've been coming here for about 4 years. The staff…read moreand providers are all great, friendly and knowledgeable. Monica the Optician is such a kind spirit, it really shows when someone loves their work. They have a great selection of glasses and were usually in and out in about an hour.

We've been coming to Central Valley Eye Care for about 15 years. Have always had a pleasant…read moreexperience, from walking in and getting greeted by Marilyn and the girls up front, to seeing the doctor for our eye exams, to ordering new glasses with Monica at the optical department. They're all great

Dr. Stainer is an Ophthalmologist. Technically, he is not MY ophthalmologist -yet - but my he is…read moremy boyfriend's and I've visited these offices with him, so I feel fairly confident in putting forth my opinion. The offices are conveniently located right on China Grade Loop. What I like about this location, which he shares with North Bakersfield Dental group, is that you can park out in front on the street and just walk right in the front door and you're there. With doctors that have offices in the major medical complexes there is always the hassle of parking, walking down long hallways and taking the stairs or elevators to get where you're going. This is so much more convenient. They share not just the building, but the waiting room with a dentist's office. There is plenty of seating, a flat screen television, and sports memorabilia to entertain yourself with while you wait. There is even free wifi (they have the password posted inside) so you can surf the internet while you wait - and a fountain in the waiting room. My boyfriend has always been happy with his medical care here. On this particular visit, we were here so that he could get the side pieces of his eyeglasses readjusted. They ushered him into the back and had him back out front in under 5 minutes. Best of all, they didn't charge him for the service. It's getting to be about time for me to get my eyes checked again and get a new prescription, and once I confirm that they take my insurance I'll be heading back here myself.

I had PRK surgery to correct my horrible vision last December. I was never a candidate for any…read morelaser correction surgery before because my cornea is too thin. However, Dr. Miller knew I was always interested and when the technology got good enough to make me a candidate I jumped at it. It was pretty expensive but I didn't care. I've had such bad vision my entire life and I hated contacts and glasses. The surgery plus all post treatment was $4800 (after 15% covered by my insurance). Dr. Stainer does all the eye surgery and I felt in very good hands. They answered all my questions and were honest about the expected results. They said I may never have 20/20 vision with my eyes and I wasn't a candidate for a second procedure. So this was my one and only shot. Well now I see 20/15 (better than 20/20) and my eyes are still healing and I should see the final results within 6-12 months so it could get better. My only complaint about both of their offices is the very long wait times. I've waited over an hour once for a 10 minute post-op visit. Expect your appointment to run 30-45 minutes late on average unless you book early in the morning. However the time you spend in the waiting room is worth the dedicated care you receive. I would recommend Dr. Stainer for laser eye surgery any day.

Excellent care, friendly staff, easy walk in appointment with experienced exam. Definitely exceeded…read moreexpectations!

Got my eye exam for new glasses and contacts from Dr Ly…read more Price for exam and contacts are cheapest compared to other locations. Dr Ly is patient and skilled optometrist who specializes in retinal health and contacts fitting. She also advise on use of warm compress for dry eyes and for blocked tear ducts from makeup build up. Office located inside Costco which is very convenient. Will come back again!

Wait time. I'm here on a Sunday and I'm the first appt. It's been 1 hour and I've yet to see the…read moreoptician. Plus apparently now it's a virtual appt which I didn't want. I was asked if I have anything else to do today because I'll have to wait even longer... it's Sunday. My 1 guaranteed day off, I don't want to be here all day... Update: it's been 2 hours - the staff has been kind (and I know the mix-up in scheduling isn't their fault) but definitely unhappy about the time spent here. Needless to say, I'm done.

I visited for a walk-in contact lens eye exam and was seen quickly by Dr. Kelly Ly. She's…read moreapproachable, efficient, and made the process smooth. The clinic even had contact lens samples on hand, so I left with a new pair today. Her medical assistant was also friendly and helpful, making the experience even better.