I took my son in for a routine eye exam here. Tucked away in a small business center near Olive and…read moreCalloway, this place was great! Very quiet inside and clean. The doctor and staff were all very prompt and friendly when working with my son. The doctor explained everything well. When it was time to look at glasses they didn't pressure me to make a purchase at their store (what a relief!). Definitely recommend their practice!

Great experience!! I took my daughter for the first time because I thought she might need glasses,…read morewhich she did, and everything went smoothly. The doctor was super sweet and so was the staff. Very clean and friendly environment. I will keep taking my daughter there.

YAY! Awesome optometrist in Bakersfield! Lately I've been finding it hard to find a top tier…read morequality experience at pretty much any place of commerce... So, coming here, it was very refreshing to discover that there are some places that still know how to run a business with great professionalism and customer service. This review is for a contact lens exam that I received earlier today. It was my first visit to Takhar Eye Care. First of all, the front desk is fantastic. They actually answer the phone! Promptly and friendly too! They are clear in communicating and very detailed oriented. The front desk can make or break whether or not I'd like to even make an appointment in the first place, let alone come back. But the prompt and responsive service was immediately impressed upon me even before I arrived. They also had appointments available within a reasonable timeframe, which is hard to find these days. Secondly, the doctor is also fantastic! Really took the time to learn about what I needed and didn't rush through the exam. He was efficient and thorough, carefully checking my eyes. He listened to my idiosyncratic requests and was able to meet all of them. Also, he explained some of the process of the exam that I never knew before! The place was super clean and organized. And, they had a contact lens removal station with lens cases and solution! It's so odd, but for the past 15 years plus, it has always been a hassle to take out my contacts at eye exams. When I saw a whole station ready with sink, mirror, cases, and solution (for soft contact lenses), I was seriously shocked and happy. At past offices, I have been given grief for not bringing my own supplies, provided only hard contact lens solution with no other option, needed to walk down outside of the office to a faraway restroom, or used areas without an available mirror at all. What a relief it was that I didn't have to overcome any of these obstacles just to take out my lenses for the exam! Overall, A+++ for Takhar Eye Care. Thank you!

Arrived at 12:00pm. Door were locked with instructions to call the number listed for assistance,…read morewhich was fine. Another sign on the door stated they were closed from 1p-2p for lunch, also fine. Yet an additional sign read "walk-ins welcome." Called the number and asked to come in to just look at frames, only to be told that a current customer was currently being assisted then they were going to lunch. Asked if lunch was still at 1pm, and told it was. So apparently it takes 1 whole hour to assist a customer, walk-ins are not welcome, and you can't come in to just look at frames. Terrible customer service...you just lost 2 potential new customers as both my daughter and myself are in need of frames. Literally just wanted to look at frames, already had our prescriptions.

A fantastic place to get your eyes checked! They have wonderful customer service and support…read more Amazing staff as well! Highly recommend! They definitely provide quality care.

Have been a patient here for quite some time. Admittedly they're the only optometrist I've been to,…read moreso I can't compare them to any other optometrists. I would have continued to get my eye care here but found out today that they are forcing patients to complete a, what use to be "optional eye exam". The reason why it's optional is because it's not covered by most insurances. The cost is $40. They will try to tell you the gloom and doom as to why you need this test. However, I trusted in their ability to detect any abnormalities in my eyes by using the "usual" manner in which they perform their exams. At the beginning of the year it was optional... with aggressive salesmanship... now they won't see you without you paying up for this extra exam. I understand that it's "an extra preventative measure", however that should be the patient's choice to make if they want to pay extra. Looks like I will be taking my business elsewhere.

Dr Cheung and his team are outstanding!!! This is a relatively new facility and it shows with their…read morestate-of-the-art equipment and technology. From the minute I walked through their doors, I was treated with the utmost high level of customer service- something that is becoming a lost art. Lupe made me feel welcomed and created a beautiful experience. I was in/out with a full exam (with Dr. Cheung) and new glasses within an hour. Please check them out- we need to support this local doctor and his amazing staff.

I have a history of severe dry eye and was experiencing a lot of eye pain recently. When I called…read moreDr. Mark Cheung's office, he was able to see me the same day! He was very professional and did a very thorough evaluation. He also spent a lot of time reviewing the photos he took of my eyes with his microscope and the different treatment options available! I highly recommend seeing Dr. Cheung for any medical needs!

The establishment maintains a professional atmosphere and impeccable cleanliness. The staff members…read moreat every location are consistently courteous and friendly. Needless to say, Dr. Li possesses exceptional expertise in his field. He provides thorough explanations, ensuring that patients never feel rushed, and addresses all inquiries while offering valuable insights into eye health:) you won't be disappointed! Alicia Landis

I have put off having an eye exam for at least 10 years because I never had any problem with my…read morevision. Then I turned 40 and the things I thought I might escape came raining down upon me. I came to terms and made an appointment and am so glad that I did. I found this office to be quite lovely. The front desk staff are extremely friendly and accommodating upon arrival which is always a nice start. The office atmosphere is welcoming in general. The office employs impressive technology to take images of the eye and during my visit with the optometrist, he brought the pictures up on the computer and thoroughly explained what we were looking at. He was very personable and friendly and made me feel at ease throughout the exam. Angelina was the staff member who helped me to try on different frames for my new reading glasses. They have SO many designer frames to choose from that I wanted to buy multiple pair to go with different outfits except I am not a millionaire (yet) and so I settled on a very nice pair of Dolce & Gabbana frames. Totally satisfied with my experience here. I have not one bad thing to mention with exception of the price tag- but it is generally expensive to be alive these days.

Here to debunk the myth that you have to go to a fancy, optometrist office to get quality service…read more As a long-standing Costco member, I'm well aware that Costco has an independent optometrist office inside the Panama Lane location. Today was the day I finally told myself "no more fancy offices that's hard-to-book for appointments." I've seen first hand from a friend how Ojitos Optometry handles appointments. First, they are open 7 days a week with two primary optometrists who handle patient load. They are also available for walk-ins in case you need care. I called ahead to book my appointment today. The clerk who handled the booking appointment gathered my personal info over the phone and was able to verify my vision insurance right away. She was upfront about copay amounts and any out-of-pocket expenses I may incur based on my visit needs. I need a contact lens fitting so I was quoted the copay for that well in advance. The appointment was right on time and Dr. Singh took my new patient intake form and performed the necessary pre-checks that I agreed to. I haven't been to the optometrist in about 3 years so I opted for the additional retinal scan, which by the way only costs $10 here. Other places will charge a much higher price for this test. Dr. Singh was helpful and had a positive attitude dealing with the patients. Dr. Velasquez was the optometrist on duty today. He was very professional and took his time explaining changes in my vision. He was thorough in his work, carefully adjusting the prescription on each eye, not rushing between readings, and went over my eye health in great detail. Their business model doesn't try to upsell you on any fancy, expensive frames while sitting on tufted chairs. After your appointment, you are free to take your eye glass prescription to Costco's eye glass counter and look at their selection or use the Rx to shop online for frames. Great experience and will be coming here from now on!

Im at Costco every week and have been wanting a new eye doctor closer to home . Took me as a walk…read morein , have worn contacts for a long time but contacts I was given from different optometrist office in sw Bakersfield been giving me issues all year. Decided to just have an exam here. I didn't want to go back to previous optometrist, (li &Liao). Dr Velasquez gave me the ones I requested , and other ones to just try out . I payed out of pocket but it was worth it. Since they take benefits I'll start to having my yearly exams here.

Today was my first visit to Li and Liao Optometry. I decided to visit the location on Brimhall Rd…read morewhich is the NW location. I was very impressed with how smooth my first interaction was. I was greeted by the front desk receptionist with a friendly welcome and smile. My wait was no more than 5 mins after my scheduled appointment. I was assisted by Carmen who is one of the friendliest and most knowledgeable there can be. For my pre-exam the process was smooth as I was navigated to each eye machine. I then waited for Dr. Li and again not long. He greeted me with a great sense of humor. He is very easy going and is attentive to patient's needs. He is quick to address any concerns you may have. You can rest assured your questions are answered honestly. He is one of the most thorough optometrists I have even been around. He reviewed all the graphs and results of my pre-eye exam and broke down what exactly I was looking at. I essentially was looking at my entire eye health. This something unique and akin to what a dentist would show you when they take x-rays. I was really impressed. He was very forthcoming about what to expect as I age with my eye health. He also was able to provide a sense of understanding. I was very appreciative of his knowledge. Following my visit, I was escorted to the optician (I forget her name). She assisted me in selecting frames. She helped me with understanding what my insurance covers, and she even allowed for me to combine my wife's coverage. She was very patient with all my questions and not once I ever felt rushed. I may have kept her longer than I intended and had to depart. However, I was introduced to the person that finished up for her and that optician too (I forget her name) was very nice. At the end I was able to select a quality pair of frames that I am sure I will be happy with! From start to end the visit was one of the best I have ever had! The facility is comfortable and inviting. The entire staff I encountered were all very professional and courteous. Dr. Li was simply a joy to speak to and I am sure I can trust him with all my needs for years to come! I cannot recommend him enough. If you need an optometrists consider Li and Liao Optometry! Just a note, I saw many reviews and was skeptical at first in purchasing frames at the optometrist's office. I am someone who have been accustomed to purchasing eyeglasses from Costco. Costco offers a good selection, and the costs are more than fair. However, I can say that after my visit with Dr. Li and having the opportunity to keep an open mind to see what they offered I opted to purchase my frames from his establishment. I wanted to support not only a doctor who knows his craft but a business who provides awesome service, impeccable knowledge of eye health and second to none care. I find that when sitting with an optician I get the most out of selecting the best frames. Of course, you will see name brand choices, and this may scare some when it comes to pricing. But I compare it to what are you willing to pay for your health. It is like purchasing a good mattress so one can sleep well. I look at glasses the same, you may be wearing these 24/7. The brands offered are quality. In the end its worth it!

The office has a cash scam going on. Won't allow ppl to use their insurance on certain brands of…read moreEyewear that insurance covers. Created a whole story on how insurance wouldnt cover the item when in fact they did. Then said if they had known I was useing insurance they would have perscribed me different brands that are covered under some weird program . This is illegal.

This has been the best eye Dr. I've been to. We've been coming here for about 4 years. The staff…read moreand providers are all great, friendly and knowledgeable. Monica the Optician is such a kind spirit, it really shows when someone loves their work. They have a great selection of glasses and were usually in and out in about an hour.

We've been coming to Central Valley Eye Care for about 15 years. Have always had a pleasant…read moreexperience, from walking in and getting greeted by Marilyn and the girls up front, to seeing the doctor for our eye exams, to ordering new glasses with Monica at the optical department. They're all great