Excellent customer service! We love coming here when we need sunglasses. They have a large…read moreselection of name brand sunglasses and much better pricing than anywhere else in town. If they don't have it they can most likely order it for you. They also let people layaway their sunglasses because they want everyone to be able to get some nice sunglasses. They truly work and care for their customers. (:

First time at this establishment. I purchased some Ray Bans for work. My supervisor said that…read moretype of glasses wasn't proper for our work environment. The next day I returned them, I didn't wear them, I didn't do anything with them except take them out to show my supervisor. Regardless to say, the gentlemen working said, that there was scratches and he couldn't return these, but he would make an exception this time. I do appreciate the return, but to make me feel responsible for something I didn't do wasn't a good feeling, especially with all the chaos in the world going on. But, he did return and the place is clean, sanitized, and the workers are helpful.

You just realized you are in Bakersfield! Gah, the horror!…read more There are only a few ways to cope with this. Shades for are one of them. Sunglass Hut has been around in one form or another for generations... It might not seem like something that you need to get to but you really do. Not only do sunglasses help protect your eyes they also make fashion statements (good o bad). this joint also does free sun glass cleaning when you stop in, yay!

3-18-23 Bought 4 pairs of Ray-Bans sunglasses from this…read morelocation inside Macy's in 2 years. I keep losing or breaking them. Every time I come, I get great service! Exceptional service this particular time. It's a Saturday afternoon, and the weather is sunny 68°. Came in because I lost a screw in my glasses. Nathan was swamped. He did a great job managing the crowd and assisted everyone in a timely, consistent manner. Great customer service by Nate. He's exactly why I definitely recommend this location and Nates service to friends & family. My glasses look like the day I got them because of his cleaning.

This is a great store. The best thing about this location being in Macy's is that when they have…read moreevents most of the time they honor the 20% Macy's star pass or have additional events. The entire staff is well educated about the products AND they are all so nice and helpful.

We have been going to this Eyemart for almost 6 years for my children's glasses starting when my…read moreson was 10 months. We have worked with Jerry every single time and he has always gone above and beyond. It can be difficult to fit young children with new frames but we have had no issues and a fantastic experience each time. I should have written a review years ago but am just now getting to it. The staff that assisted us today were Jerry, Alexi, and Noe (not sure how to spell that). They went out of their way to show my kids the ins and outs of their glasses, it was greatly appreciated. Other times that we've gone over the years, every single staff member was extremely helpful and amazing with our kids. I recommend this store to everyone I know and will continue to do so. We love this store, thank you to all employees!

Service was amazing! Jackie helped me with exactly what I needed. The selection of sunglasses was…read moregood. Very, very quick! Most important was the cost. Practically nothing. Will be back.

I've been coming here for years for my eye exams. While ownership has changed, the experience…read moreremains the same high quality. I had Dr. Pham for my most recent visit and I couldn't recommend her more. She is a true expert in her field with excellent bedside manor. Dr. Pham spent the time to get to know my eye health history and explore any concerns I had. She provided an excellent and thorough eye exam experience. The whole staff is very helpful and friendly. Alexia, who did the begin portion of my eye exam, was attentive and nice to visit with. Agnis helped me explore their selection of glasses, and while I didn't end up buying a pair she was very kind. Thanks to the whole team for a great experience. I'm very excited for my new prescription.

Today we decided to go shopping for our new glasses after putting it off for months due to my…read morehealth issues. As usually upon walking in you are greeted with a friendly smile and hello which is always a plus for customer service. We were given trays for our glasses while they checked on our coverage. They have a very nice selection of men and women glasses. We are always pleased with this business. Agnes is very nice and helpful... she was able to help myself and my husband with our selection process. After finding the glasses we both liked CeCe also very nice and helpful came over to assist us and everything went smoothly. We were able to both get the glasses we liked and Agnes help my husband with his old pair we purchased from them years ago. Great customer service as usual and we highly recommend them for your eye glass care. We'll upload pictures of our new glasses in a few weeks. Thanks ladies for everything.

Still an amazing location. Dr Truong and staff are excellent. We have been going here for years…read moreand we won't go anywhere else. The facility is clean and the staff is professional and friendly. They always greet us by name everytime we go. The selection of eyewear is very nice and the prices are reasonable. Today, their special was a much better price than even my eye insurance.

Been patronizing this LensCrafters on Rosedale Hwy for a couple of years now. I like to come here…read morebecause the place is clean and the staff has always been kind and helpful. Doesn't hurt that they have a nice selection of eyeglass frames as well. I've also gotten my eye checkup here the last two years. It has been a woman optometrist who has assisted both my wife and I each visit. This optometrist has been professional with good doctor's manners.

I have been doing business with Ken's optical for over 20 years now. They do an excellent job! I've…read morealways had great service from them. I live over 400 miles away from them now and I still do business there so, I highly recommend them. Scott B

Love love love this place. Very honest. Helped me fix a few pairs just for being a customer. Great…read moreselection. Now I have my mom going there too. Don't let the location scare you away. It is very nice inside.

Made an appointment at Southwest eye care to have my eyes examined thoroughly. It's was an easy…read morecheck in, I completed a questionnaire on line which made it simple. The waiting area is roomy and comfortable with TV. . After a short wait , Denise my technician brought me back and we went through a battery of many tests. She was awesome, friendly and professional. The office is very large, clean and organized, Dr. Vance and her assistant were a super team, very experienced and organized we did many examinations and tests there was no rush. All my questions were answered throughly, it was great professional experience. I didn't have time this visit to pick out frames from their large selection, but I will return soon. The billing department, was just as professional and friendly as all the other staff. Southwest eye care is a must stop for all your vision needs.

Southwest Eye Care has excellent doctors -- they are knowledgeable, kind, and provide great eye…read moreexams. Unfortunately, my experience with the lens/optical department has been the complete opposite. The optical department's customer service and communication are extremely poor. Information given at the time of ordering glasses often changes later, and I've been told one thing in person only to be told something completely different afterward. It feels very disorganized, and there seems to be little to no communication between the optical staff, reception, and doctors. As a patient, that makes the process frustrating and confusing. The optical and lense department are dishonest. The frames that are completely covered by insurance are not clearly displayed and are hidden from view, while the more expensive frames are front and center. This makes it difficult to know what options are actually covered and creates pressure to choose higher-priced frames that insurance does not fully cover. As a result, patients often end up paying $100-$300 out of pocket for glasses that were assumed to be covered. Greater transparency and clearer communication about covered options would make a big difference for patients. It's disappointing because the doctors themselves are wonderful. I would happily continue seeing them, but I truly wish I could take my prescription elsewhere for glasses. I hope the optical department improves its transparency, communication, and customer service, because it does not currently reflect the quality of the medical care provided by the doctors.

wow ! bakersfield is hiding a huge gem. food , fun, dancing, jewelry,great seafood , juice stakes,…read moreand sweets galore! in weekends they have bands and other live music to entertain their guests.

The market is clean indoors and outdoors and seems very safe to walk in as there's security indoors…read morenear the jewelry shops. The outdoor courtyard is beautifully decorated for the winter-Christmas season and it was fun to marvel at the goods, especially the collection of dresses indoors. The vendors we interacted with were polite and attentive. Many items are ok-priced, some items are better value than others.

My mom needed to get her glasses repair due to a frame falling out and we walked up to the worker…read moreSerena and she instantly started helping us and the repair only took 5 minutes and she was kind the whole time.

They Are extremely expensive with cost of any Eye Care or glasses…read more and the workers are Extremely rude. They always make all the customers feel like they should not be going to LensCrafter