I booked a deep cleaning service and unfortunately had a very disappointing experience. Several…read moreitems from the cleaner's own deep-cleaning checklist were left incomplete, and I later realized those same areas had also been missed during previous cleanings. Despite paying for the service, I was refused a partial refund for the work that was never completed. Instead, I was only offered the option to come back another day. I paid for a completed service on the scheduled date, not for multiple return visits to finish what should have been done. Based on my experience, I cannot recommend this business. I also want to highlight the poor communication after the service. Once I requested a refund for the incomplete work, my calls went unanswered and my messages were ignored for days. I eventually had to contact the cleaner from a different phone number just to get a response. As a paying customer, I expected professional communication and a genuine effort to resolve the issue, not to be avoided. That experience was just as disappointing as the incomplete cleaning itself.

We had a wonderful experience with the house cleaning service. The team was punctual, friendly, and…read morevery thorough. They paid attention to every detail - from dusting corners to leaving the kitchen and bathrooms spotless. The house looked and smelled so fresh afterward. Very professional and efficient work - we'll definitely be using their service again. Highly recommend!

Love this place have been using them for years they always do a fantastic job…read more Easy to coordinate with and very flexible with timing and have been able to adjust to our schedule.

Erlinda and her crew are amazing. She was able to come in earlier than when I requested. I asked…read morefor entire kitchen only to be cleaned and wow! They cleaned all the cabinets and got all the grease out, windows, floor and fridge too! I was only charged $100 for 3 people working. Will definitely use them again

So incredibly pleased with my experience with Iriada's Cleaning Service! Response to my request for…read morea quote was quick and accurately reflected what I paid for the service. They were able to come the next day and worked with my schedule. Communication has been easy and efficient and the ladies arrived promptly and worked efficiently. My house is sparkling and my stress level has been greatly reduced! The price was fair and the time I've been able to spend with my family and getting other work done is worth the cost for sure! Definitely booking them for a recurring service!

Iraida was flexible with timing, but the price was higher than I was initially quoted because it…read morewas multiple levels (even though that wasn't one of the parameters mentioned that could increase the price). Most areas were cleaned well, but tops of door frames, corners of most rooms, and the bib of the fridge were left completely untouched (it wasn't even vacuumed). I also had to purchase microfiber cloths that should have been left at the property, but were not.

i am writing to express my strong dissatisfaction with the move-in cleaning service I received on…read moreFebruary 20. My initial booking clearly specified a deep clean of the kitchen, bathrooms, and floors, including floor deodorizing. Unfortunately, these expectations were not met. The master bathroom did not appear to be properly cleaned, and there was no scent of cleaning supplies or deodorizer throughout the home. After I contacted management, I was told someone would be sent back to redo the bathrooms and floors using a deodorizer. However, it took a week for a follow-up visit to occur. When the cleaner arrived, she informed me she was only instructed to clean the floors. Furthermore, no deodorizer was used during this second visit, as there is still no detectable scent. As a first-time customer, I am very disappointed with this experience and the lack of communication regarding my specific requirements. I look forward to hearing how you intend to resolve this matter.

The best cleaning service! Highly highly recommend if you're looking for good price, HIGH QUALITY…read moreSERVICE, and amazing team/customer service!

Let's clean has been my go to for more than 10 years! I'm on my 3rd different home and area and the…read morecleaning has been consistently great each time! They are extremely easy to work with, flexible with some last minute changes, and the prices are very reasonable. I cannot recommend this company enough!

Let's clean was recommended to me by a friend and so I called for a quote. A few emails and a few…read morecalls later I finally got a call back. Huh. Then I got a quote via text for the size of my apartment and it was cheaper than other quotes I received, so I went for it. I haven't had a cleaner for a while so I even opted for a higher cost "deep clean". I left my door u locked and trusted them to clean without me present to watch (since it was recommended), but as soon as they arrived I was told via text that they need to upcharge me $50+ to do the services I ordered. They said they cannot finish the job in the 2 hours they had allocated for a "deep clean". So I asked how much time do they allocate for a regular clean? More than 1 hour I hope because I have never had a cleaner spend less than 2 hours on a regular clean. I assume for a deep clean they should allocate at least 3 hours, if not more. However, it was recommended and I truly needed a deep clean so I agreed to it. When I came back I will tell you that not only were deep clean items not done as promised (I asked for a list of things deep clean would include), such as the oven, the fridge, and basic kitchen countertop appliances, but the door frames, the floorboards, and the lamps were also not wiped. Furniture was not moved. I told them they didn't have to change sheets (part of their regular service), but somehow they still didn't have time. Why? They organized. A lot of organization from putting my kids' plushies in a row to putting my rugs in a different place etc. everything was moved and put in a new place--which I of course had to move back because I have my preferences. I'm not sure if there's some confusion on what the definition of a deep clean is between the scheduler and the actual team who came out to clean, but they did not deliver on what was promised and had the audacity to upcharge me for it. Then I find that they also ruined my kitchen countertop, which I will be paying for when I move out. I caution you not to try this company as I certainly will not make the mistake again

Really great service, on time and professional. Great communication as I had to reschedule last…read moreminute due to weather. Did a deep clean for me of a rented property and it took them a long time but they were very thorough. Also the best price I found after looking at over half a dozen places. I will definitely be using them again!

Highly recommend! House looked amazing and they did a super thorough job. Price was great.read more

First time using their service, and I'm impressed with the results. They arrived on time, worked…read moreefficiently, and left the bathrooms spotless. I'll definitely book a complete cleaning with them next time!

This was for move in cleaning - $360! The ladies were very nice but my floors really weren't…read morecleaned - hard wood. cabinet fronts still had debri. Baseboards really weren't done completely. Biggest disappointment was the floors.

I wanted to leave a stellar review but in the end the customer service and the cleaning service did…read morenot deliver at all. I moved out of my 2bed 2 bath condo and needed a deep cleaning service asap to have it be ready for renters to view. When I called, Manuel was incredibly professional and informative, and was able to slot me in for the next day. I opted for the move in/move out deep clean service and left specific directives over the phone of what areas needed special attention, mainly my laminate wood floors which had some white caked on dust from a rug pad that had been on the floor for ten years and left white residue that needed a bit of extra cleaning to get off. The three cleaners that came were very nice and did a good job except for the following: My sink did not look like it had been cleaned with stainless steel cleaner and was did not look clean. My white quarts countertops also did not look cleaned with the right cleansers and I had to go over them again with a magic eraser. The main problem was the floor. I pointed out there were several areas that still had white powder on them. I pointed it out and even got on the floor and started to rub them with the magic erasers. The cleaners saw me doing this and when I said they should give it another pass they didn't and just left. I had to spend another 30 minutes going over with a magic eraser. When I called to let Manuel know, he told me the service had been completed and offered no solution. I insisted that me having to do it myself means the service had not been completed and asked for a discount. They offered me $20 off of a $320 dollar service and then when I saw my receipt the next day there was no discount. All in all, I would not recommend them as the customer service is nowhere to be found. As a first time customer I should have been offered a free clean or a larger discount for services not completed. Look elsewhere for your cleaning services. Bright home Solutions doesn't look out for customer satisfaction.

After the incident customer care called me personally to follow up. Although they never took…read moreresponsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy.