DO NOT GO HERE.
Let me preface this with I have never before written a Yelp review, but my experience here was so terrible I had to post something.
I took two dresses and a jacket here for dry cleaning. One of the dresses was a wedding dress. I asked the man working if they cleaned wedding dresses, and he confirmed that they did, but first tried to talk me out of it because it would be "too expensive" for me to handle. After I actually insisted he take my business he assured me that they would be able to clean it, and would re-clean if it was not up to standard. He also guaranteed everything would be ready in three days.
Two weeks later, no one has called me to tell me my things are done, so I went in. The woman working could not read the computer system to see if it was done, and tells me to call that afternoon. The woman who answers the phone when I call that afternoon tells me she doesn't speak English, and to call back at five, before handing up on me. When I call back at five, someone else tells me my clothes are not ready, but will be the following day.
When I go to get my things, a different woman tells me that they did not clean my dress as it was "too dirty". She was surprised I was upset by this, since she assumed I would be thrilled to not have to pay the money. She could not explain why no one called me to tell me this in advance. She then told me that I should wash the dress myself, and then bring it back for them to clean.
Finally, after repeating that I just wanted to pay and leave, she gave me back my wedding dress, which was wadded up and stuffed into a black trash bag.
The customer service was terrible, the cleaning quality of my other garments was terrible, the whole experience was beyond the pale. Do yourself a favor and avoid pathetic excuse for a dry cleaner at all costs. read more