Amazing people: very professional and meticulous in their work; excellent, guaranteed results.read more

Found this cleaners after searching on Yelp for a new one. This is our new cleaners from now on…read more They do amazing work and are very quick. Also, they're incredibly friendly and take time to inspect your items. They have taken in skirts, fixed shirts, cleaned a Coach vintage bag, and more. You can't beat their prices either! So glad to have found this gem. We are forever customers now!

Love how big and clean this laundromat is! They also play music in here which makes the time go by…read morefaster. They've got everything you need here, soaps of all kinds, dryer sheets, drinks... even some ladies offered us tamales when we came here Saturday at 6pm. But bring cash for all these items. A unique thing about this spot is you need to buy a laundry card to use the machines. You can use cash or credit/debit cards to buy it from the machines up front. Love how huge the washing machines are too. Everyone's nice, even if you don't speak Spanish, you can figure it out! They also offer wash and fold services. Even on the website you can get your clothes picked up and delivered clean! Definitely will come back here otra vez. Only street parking is available.

The back door was open they do open at 7 ones of the best laundry Matt's in the rich clean and a…read morelot of washers

Excellent and prompt service. The owner Nader is friendly and extremely helpful, always a joy.read more

I received great service. Clothes were extremely well tailored. They pay attention to detail…read more Quality work and affordable!!!

Dry Cleaner Review…read more The fact that I have to book an appointment to get my pants hem is an inconvenience when the turn around time it takes is no more than 6-7 minutes from the time I try on the pants to the time I am handed the receipt and walk-out. Furthermore, the customer service provided by the lady has been fairly poor and her responses have ranged from "why are you coming 3-4 minutes before closing?" When I do call to make the same day appointment, her response is, "I cannot give you the same day appointment because it is very busy." I would have no problem booking an appointment in the future if it was not for her attitude and cynicism. I definitely do not feel any warmth or good vibes. Otherwise, I cannot knock-out that Star One Cleaners is good at their craft and that there is a warm welcome by the gentlemen. Unfortunately, I do not feel valued as a customer and cannot return. Quality and fairly priced service is important but so is customer service.

Had a suit dry cleaned and a dress hemmed here. Very nice employees and completed both within a…read morereasonable time frame. I also think the price for both services was great. I'll definitely be making this my go to place. Make sure you make an appointment for alterations.

They are very much on the expensive side and if you're not technologically savvy you might want to…read moreavoid (they use a phone app for the machines). But all in all a good experience. I don't go to laundromats often - just for my oversized blankets - but this one was clean and tidy and felt safe.

Stopped going to the laundromat on Solano Ave in Albany to try to find a better spot. Started going…read moreto Spincycle in El Cerrito Plaza - they are always ridiculously busy and the floor is always dirty. Today while waiting at Spincycle for one of the 3 larger machines, I just decided to get back in my car and drove to TubTown. I was actually pretty excited because I'd read the reviews prior to coming today. When I first pulled up, there was constant shouting. I got out of my car - it's coming from some Evangelical preacher or something across the street who has a bullhorn. Annoying af and it's been going on now for like an hour. But not the laundromat's fault. Now for my actual laundromat experience: There were about ten people here on a Wednesday around noon - not crazy busy and there an ample amount of machines available. Machines smelled clean and the floor is a little run down but not in a way that makes you feel gross. The worker here mopped the floor while I was there, which I appreciate. Average laundry prices - a bit pricey but it's worth it for the machine availability. Spincycle machine for $11 can accommodate more than the $11 machine here (warm water), but you always have to wait for that big one at spin cycle. It was my first time here and getting my wash started was a bit frustrating. I asked the worker and he told me I could buy a card for $2.50 and load it or download the app for now fee. I downloaded the app and spent way too long trying to unsuccessfully connect it. I finally asked the worker for assistance and he tried multiple times but couldn't get it to work either and said maybe it's my phone. I've never had issues with my phone before but what could I really do at this point other than buy a card? So I bought a card - $2.50 for the card plus a THREE DOLLAR FEE to load the card using your credit card!!! I opted for the $100 loading option in order to get a $20 bonus, so after paying the $105.50, I had a balance of $117 to use on my card. I can't believe every time I reload by card it will be an extra $3 fee! Once I finally started my wash with the card, I was wondering when I would be told to "add bleach" as the machine indicates you should add it when it displays. I asked the worker how long into the cycle it normally takes before you are instructed to add the bleach. He seemed like he was a little annoyed but trying hard to hide it and be nice - which I personally think is still good customer service lol because you can't really help feeling annoyed but you're making an effort to hide it. Anyway, he was like "you can add the bleach before you start the machine" and I was like "well why does it say wait to add the bleach until it displays"? Anyway, we walked back over to the machine I was using and the machine was now displaying the message "add bleach" - about 3 minutes into the wash cycle, if anyone is wondering. 4 stars for facilities/machines/cleanliness. 1 star for app not working and laundry card fees - & that's a pretty big deal for me. So I'll give an avg based on that, but it would be more a 3.75 for me

I never really go to the laundry but I needed to wash some comforters because they don't fit in my…read moremachine. Yoally helped learn how to use the machines so that I didn't look like an idiot standing there reading and looking crazy. The machines have a large capacity and washed and dried all 3 king size comforters easily. The place is super clean and the other customers were all super nice.

This place doesn't post its hours anywhere. Although it's said they're open until 9:00 pm, they…read moreroutinely have their front gate shut (but lights still on and people finishing up their wash) at 7:00 or even at 6:30 pm! If you work during the day, the only time you can wash here is on weekends. I asked the woman running the place what time they actually have last wash, and she said it varies depending on whether she or her brother are staffing the place that day. Apparently he likes working later than she does. She just told me to "come back tomorrow morning", and had no sympathy for the fact that I'd just lugged a lot of laundry a few blocks. If you can get there before they close up - as I managed to do ONCE - the machines do work okay.

I have been searching for a service like this for a long time. We just recently moved from…read moreWorcester, Massachusetts and they had nothing comparable to GAC there, so I was very excited when I was able to find this service in the East Bay. Pick ups and drop offs for my area are on Tuesday and Friday. I simply leave my clothes in a GAC - provided bag, and my clothes are returned on the next scheduled day perfectly cleaned and pressed. The prices are also reasonable. I trust this place with my suits and more delicate clothes. They are very helpful and when you reach out to them, they are very responsive. I would highly recommend them.

I had a buckskin jacket that needed cleaning and very few places in the Bay Area could do a good…read morejob. Great American cleaners were easy to work with and my jacket came back in great condition. Very much recommend them and their service for anything of quality you need cleaned.

The place is new, having just opened a few months ago. For the most part, there aren't too many…read morecustomers here so there isn't much waiting or fighting over washers and dryers. Pros: Clean, easy to get to, prices are reasonable. Cons: Small parking lot, small clothes-folding table (which was once carpeted, but thank goodness that terrible idea was gotten rid of!)

I NEVER leave reviews...but I couldn't go on with my day without writing this. There was a big…read morebottle of hand sanitizer on the counter but out of reach...I kindly asked the lady working if I could have some sanitizer....she gave me the dirtiest look and flat out said NO. She said NO in the middle of a pandemic. I was floored. This employee is beyond rude, miserable, and bad vibes all around. This laundromat is a corner from my house but I will NEVER come here again. UNBELIEVABLE. Date of visit: Wednesday 09/22/2021 @ 11am

This is MY CLEANERS. I bring EVERYTHING here: our comforters, backpacks, dresses, formal wear,…read moresweaters, jeans, business and casual tops and bottoms, blazers and jackets along with alterations and repairs. It is the ONLY location I trust with caring for my family's belongings. Our items are ALWAYS returned impeccable - repaired or altered to perfection or the stain/spot created is gone completely when picked up. Their pricing is fair and cheaper than others. For the quality of service provided, everything done in house by husband and wife, I am okay paying level and quality of service I receive. Unfortunately, the owners of this location will be closing soon and is no longer accepting cleaning service items. It is time for them to retire. I am so sad to see them go. I have been coming here for over 16 years. The owner of El Portal Cleaners referred me to Kleen-N-Brite in El Sobrante. The owners are a couple who attend church with the owners of El Portal Cleaners. I have a bag of dry cleaning in my trunk, along with my daughter's graduation dress (along with the dress I attended in) to clean prior to storing away.

This cleaners closed and I had a LARGE order of cleaning can someone please help me trying to see…read moredid they just throw all my clothes away or did they at least store them for customers to learn they were closing HELP HELP HELP

Super helpful and great price! Wife took all my Yankees jerseys here and they are spotless and look…read morebrand new, i also had my daughters backpack fixed good as new. This is our new go to cleaners!

I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.