Although I didn't end up renting here, the manager, Brian or Ryan?), was really nice. Beautiful…read morelocation but I am moving closer to SF. Otherwise great location right by BART and the amenities are super nice.

I've lived here for three years, and it's truly been an amazing experience. The amenities are so…read moreextensive that you hardly think about renting elsewhere, everything you need is right here, and it really enhances everyday living. Brian, Hal and Kali are exceptional, professional, responsive, and genuinely invested in the residents. They go above and beyond to make everyone feel welcome and part of a true community. The entire management team is outstanding and consistently maintains a high standard. The maintenance and cleaning staff are also amazing. They are present every day, very visible, and do a fantastic job keeping the property looking beautiful and running smoothly. My overall experience has been extremely positive, and I'm very grateful for my time here. I highly recommend making this your home!

I contacted Crossroads for a tour of the property to possibly move into. Had a friend years ago who…read morelived here and always loved it here. I was greeted by Ashley the office manager and she has the best customer service skills I've ever encountered. Someone who knows what she's talking about and actually loves her job. My youngest son who is autistic came on the tour and he was actually the one who picked our place. There was two units available an upstairs which was chosen by my son and a downstairs unit which I actually wanted. Ashley made the whole tour enjoyable and made it feel like we were home. It's very peaceful, clean, well kept up. We just moved in, in August and already feel like we've been at home for a while now. The neighbors are so kind. If you're looking for a place to call home please check out Crossroads. You won't be disappointed! Ashley and Lynn are both a joy to chat with. FYI I feel Ashley should get a raise

We will be signing our lease again with Crossroads because we really love our management and…read moremaintenance. Lynn in the office is great at communication and staying on top of everything and Roberto with maintenance always does an amazing job. Although I wish the gate was fully around the community for better protection, I enjoy living in the complex. It is always well maintained even with fur babies around. And I LOVE using the outside grills and pool area!

Nice place to live. It is unique in that there is the man made lake, ducks, turtles and palm trees…read morein the interior. I appreciate the gated and covered assigned parking, elevators, and 8 on site laundry rooms! Such an upgrade from my last place. Additionally, the office and maintenance staff are awesome. They are quick to solve any issues, are professional and genuinely care about the residents while maintaining professionalism. Definitely recommended!

**READ THIS REVIEW, AS IT MAY BE ONE OF THE ONLY HONEST ONES.** **THESE APARTMENTS ARE INFESTED…read moreWITH MICE AND CRIME!** Hello to whoever is reading this, I've been a long time resident of Palm Lake, since 2006 I believe. Palm Lake used to be a great place to live. What made it great was the office staff and maintenance team was very responsive and proactive when it came to any issues regarding our unit and upkeep of the building. Fast forward to today, this is far from the case. Not only does management keep switching every 6 months, they are unresponsive, short tempered, and incredibly RUDE. Let me tell you about my experience today. Recently, there has been a mice infestation in our building. We see them, we hear them in our walls, and it makes it hard to sleep soundly knowing there are rodents scurrying in your walls. The assistant manager Kimberly Arzadon spoke to me weeks ago saying she would call pest control to our unit to plug any potential holes. I told her that doesn't fix the root problem, and they would still nest within our walls. Today, in front of potential renters, she ABRUPTLY cut me off mid sentence and told me she would not be speaking to me at all. Natalie Castillo, the property manager, quickly echoed her from her office. But why? You spoke to me previously with no issues? I've never been told I can't speak about a concern in a unit I live in, just because I'm not on the lease. The issue was not the lease, the issue was that there were potential renters inside of the office as well. They both quickly and rudely shut me up. I couldn't get a cohesive and complete sentence out of my lips before I was told no. They treated me inhumanely, rudely, and poorly. It was only after the potential renters left on a tour, that Natalie decided to put on her nice manager act, and talk to me with concern in her eyes, and a calm quiet tone in her voice. Really? After being so abrupt and rude to begin with? Anyway. Don't move here. The apartments are infested with mice. Cars keep getting broken into. 3 times now we have had our cars broken into and glass shattered (???they said they won't install cameras because its too expensive???), and the office staff is as arrogant and rude as they come. I'm attaching photos for those who don't believe me. Best of luck to you all.

On top of everything else, you can expect the fire alarm to go off at all hours of the day and…read morenight, package theft, roaches, broken AC in the height of the summer. The list goes on--this is not an enjoyable living experience. Don't believe the fake reviews.

We lived here for about 2 years. There were several car break ins to the garage and theft in the…read morepackage room in our time there. When we moved in here 2 years ago, on move in day we were asked if we could push our move in date. We then came to find out that squatters had changed the locks and were living in our unit, they found out the day we were supposed to move in. We were put into a different unit until they could get our unit cleaned from the squatters, as they didn't have any more of the size unit available and offered no other feasible options or deductions for the inconvenience. So lots of reasons for this low review, but we just moved out a week ago just received a bill for some pretty ridiculous move out charges, with little to no transparency or itemized invoices given per CA law. The letter stated the unit was left in good / ok condition however there are $700 in fees for cleaning, carpet cleaning and paint, which I find hard to believe is true based on the unit being left empty and in good condition. So overall pretty disappointing and shady. Seemingly just them trying to get more money out of us. Really hoping they will resolve this.

I would like to share my terrible experience with Park Lafayette Apartments and Klingbeil Property…read moreManagement. Long story short, if you're looking for a complex that will take your money and blatantly ignore you, this is the place for you. DO NOT FALL FOR THE FREE MONTH OF RENT promotion. There is a clear catch. I will begin with this. During the process of signing my lease, I was provided with the absolute bare minimum in terms of move-in materials and resources. I was given a set of keys and a parking pass, that is all. A few weeks into my occupancy, the locks stopped working. Given that it was 9 p.m., and I had work the next day, my ONLY option was to contact an emergency locksmith to change the locks. I was unaware of a maintenance hotline, as stated before the leasing agents executed only a fraction of their duties after I signed my lease. I kindly reached out to Erica about rectifying the situation, in which their response time was excessive. I simply wanted to be refunded due to this unit's faulty locks. After weeks of back-and-forth (mind you, I initiated every conversation), they told me that they would not refund my $280 expense that I incurred. Not to mention, the state of the property is in disrepair. My unit is in shambles, and the ongoing list of issues with my unit has become extensive. I certainly hope that the next nine months go by quickly; I CANNOT wait to NOT call Park Lafayette Apartments home. It is clear that staff and management do not have the comfort or safety of their residents as a priority. Klingbeil property management, when you are ready to do the right thing and rectify this situation, you know how to contact me.

Park Lake is a well-maintained community in a great location. Travis from maintenance is very…read moreresponsive and consistently shows up shortly after tickets are submitted, which speaks to how seriously he takes his work. Brianna in management has also been helpful when needed. Overall, the team does a great job keeping the property running smoothly.

TL;DR: If you spend a lot of time at home or are sensitive to noise, I would not recommend living…read morehere unless you're able to secure a second-floor unit. Noise between units is significant. I've had two different upstairs neighbors, and in both cases late-night noises have been common--frequent stomping, doors slamming, and regular household activities such as running the garbage disposal, cooking, and doing dishes as late as 3:00 AM. For anyone who values sleep, this can be challenging. The property does have policies, including quiet hours and a no-smoking policy, but these rules do not appear to be consistently enforced. Property management also appears to be understaffed and is rarely available on-site, which makes it difficult to address ongoing concerns in a timely manner. That said, there are several positives. The location is convenient and close to downtown, while the surrounding neighborhood itself is generally quiet. The grounds and landscaping are well maintained, the property is very pet-friendly, and pricing is fairly reasonable for the amenities. Secure parking is a plus, and the maintenance team has been responsive and helpful whenever issues arise.

Love this property! Not only is it beautifully maintained but it's also very peaceful. Neighbors…read moreare lovely and a big plus that this property is dog friendly. There is a cute little dog run where you can take your pets to play and also a dog bath on property. The Sequoia team here always goes above and beyond. Angela and Sam are the best and make living at Flora such a wonderful experience.

I didn't end up renting from Jennifer although I may later in the future. I oversee 17 properties…read morein Oakland as an Area Manager and have worked with a lot of property managers in my career, and Jennifer is a gem! She is professional, sincere and efficient. I even tried to recruit her! I would easily recommend her and Kenwal Apartments !

We lived at this location for 4 years and recently moved after outgrowing. It's a great location…read morebeing close to Clayton and most of the units have been remodeled with new carpet, kitchen and bathroom updates. The manager, Jennifer who lives on the premises is awesome! Her communication skills were excellent and she was always quick to respond to any issues or concerns. Jennifer also made the safety and well-being of the tenants on the property a priority of hers. Having such an attentive manager made our experience with Kenwal a positive one.

Living at the Windsor was really stellar! Krystal, Gabriella, John, the maintenance crew…read more.. everyone really went above and beyond to make my one year of living there overwhelmingly pleasant. Every maintenance request I filed was taken care of very promptly, any technical/rent payment issues or questions that I had asked the staff were all answered swiftly, and all ammenities were very professionally maintained, organized and welcoming. If I had to live in an apartment complex but could choose the city I'd place the complex in, I without a doubt would choose the Windsor and its exceptional staff - I cannot recommend them enough!

Best Management and Maintenance that I have ever experienced! They are super responsive to requests…read moreand issues. The residents are all pretty chill and laidback as well. I never hear noise after 10pm. It's a great experience.

Honestly, this place is on another level. The staff is super genuine, always smiling, and you can…read moretell they actually enjoy what they do. The whole community feels warm, clean, and welcoming. Its not cold or clinical like some other places. My family and I feel completely confident having our loved one here, and that peace of mind is priceless!

Resident for 2 months. The staff is absolutely fabulous. Director, sales manager, facilities…read morecoordinator, receptionist, a.k.a. director of first impressions, kitchen, staff, maids, all very caring and focused on getting things done. The residents are very nice and have made me feel welcome. The kitchen is improving since a complete makeover last month. Gated parking for those who need it. Just a feel good communal atmosphere. Also close to downtown and the weekly farmers market and concerts.

Clean, nice quiet, safe apartments. I lived there for year and a half never had any problems with…read moreanything. All the neighbors are very nice and friendly. The apartment manager Mrs. Sharon. She's the best if you have any problems she's on it. I am a single mom I had the best experience living and these apartments.

From the owner: Modern designs, inviting interiors, and upscale amenities are the staples of Cowell Terrace…read moreApartments, a marquee destination for high-end living Concord, CA. Our townhomes for rent and their apartment counterparts boast a thoughtful collection of features and finishes that surpass your expectations and envelop you in a world of blissful indulgence. Contact us today!