DO NOT WASTE YOUR MONEY! I hate that I even had to give this place 1 star if I could I would give it negative stars. I gave this place a second chance after a terrible gel manicure experience (which isn't cheap). This time I opted for a regular manicure. My mother and I went in to have our nails done on a Friday afternoon, we knew it would be busy and there would be a chance we would be turned away due to the fact we did not have appointments. We were not turned away, but told it would be 30 minutes, ok cool, so we waited. Well let me tell you I wished they would have had the decency to turn us away rather than take us on and do a less than mediocre job. The manicure I received was lack luster, I received half a hand massage (which is part of what you are paying for with a manicure) my other hand didn't even get massaged, my manicure was interrupted by another customer who came back to have her nail fixed and I was booted from my seat (I am currently 9 months pregnant) so this woman could have her nail fixed....in the middle of my manicure! I paid for my manicure and left a nice tip before the service was over just before my nails were painted because that is when they for your payment....big mistake. Meanwhile my mother was having her own terrible experience, she was having her gel polish removed, by someone who was not trained to remove gel (she found this out afterwards) because they had accepted too many customers at one time and basically short staffed themselves in the process. The lady who removed her gel filed her nails down so far with the electric filing tool that she broke two of my mother's nails and damaged the tops of all her nails so badly it looked like the gel polished was picked off by a child not a so called "professional". Fast forward to the next day, my nail polish is starting to bubble up, yes, bubbles forming under the nail polish and it is flaking off. My nails were painted at 5:30 pm the day before and this is 10am the next morning and I am 9 months pregnant so it's not like I was doing any sort of strenuous activity. I go back to the salon because I would like a refund, not a repaint but a refund, because had they just slowed down and taken their time I feel like both my mother and I could have had a better experience. I would have much rather them have been honest and turned us away, I would have had much more respect for that. The salon refused a refund, told me unfortunately with regular manicures this happens, that I should have gotten a gel manicure...I did not want to pay $40+ for a gel manicure thank you very much, clearly they are just out to make a buck by taking on too many customers at once, rushing through and pushing their pricier products. I have had numerous manicures before and never once have I had one last less than 18 hours. Plus I had a pedicure while I was there (which the gentleman who did it was great) and my pedicure (a regular pedicure) is still in tact so it isn't the regular polish that is the problem here. I truly believe that when you pay for a service no matter what the service, it should be satisfactory and it should be as advertised, I did not get what I paid for. read more