3rd purchase from HERTZ Car Sales 1st from this location in Scottsdale, both Brian's were great…read more(sales & Finance), some of the weather gasket inside the door was peeling off, but they agreed to make appt, with Nissan to fix it on their dime of course, My only gripes were no car wash we drove our new car home very Dusty and dirty, 2nd they didn't gas it up IDK maybe got spoiled that they hooked it up the Riverside, CA location my previous 2 purchases. Overall still the BEST prices on cars, best bang for your buck by far on mileage/yr ratio. Walked away with very nice "2016 Nissan Sentra"

Why am I always having to apologize? but I am willing to admit when I was wrong. I purchased a car…read morehere and didn't like it returned it and finance treated me with nothing but respect even though I was being a jackass. They returned all my money and even found a car that was in brand new condition (no dents/headliner damage/electrical issues) ; it also came with brand new tires and fewer miles. I resigned the new deal the same day I would like to thank the salesman who led me to the BEST CAR ON THE LOT and didn't try to pawn the garbage off on me like other salesman try to do. I am sorry to the finance team for everything I said which I admit was inaccurate. The finance team is the best here they didn't fumble the numbers as I had previously suspected. I am sorry for the false accusation. Had the salesmen sold me the best car in the lot everything would've been fine. Thank you my friends in finance. Again I apologize. And yes I do remember you from our past life before we went into business together. Thank you. Much love. You all are appreciated I look forward to purchasing many more cars from you in the very near future. All test drives need to include touching the freeway. That's not finance fault. I just wasn't allowed to test the car as I would've liked, where I finally bought the car the salesman gave me the keys and told me be back in 30 minutes, as opposed to holding my hand and giving me turn by turn directions. Thus I was dissatisfied with the test drive. Finance were the only ones really watching out for me the vehicle was a lemon but that was my fault rushing the deal to get out of there. Can't blame a salesman for trying to sell something. Though I'm sure he wouldn't sell that car to his own son. So I basically expect to be treated like family with any big purchase. Next time treat the customer as you would your own family. That's to all the salespeople out there. Jesus loves and forgives us. Please accept my apology.

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

Absolutely OUTSTANDING dealership!! The entire purchasing process was far above any dealership I've…read moreever experienced, and I'm damn near 50. Very fair on pricing, no hidden fees, and straight forward with every single detail. Big respect and praise to my sales rep (Brian), all the way to the dealership manager (Bob), along with everyone working at this location. I'm nobody special, but I am somebody and I have a good sense of what a successful business should be about, and that's the customer. This dealership executes on everything they promise. You know the feeling of seeing a vehicle that looks nothing like the photos. Well...you won't have to experience that here, because all their vehicles actually look better in person, try finding that at any other dealership in the greater Phoenix area. You won't, so I HIGHLY recommend you give Brian, Bob, and their team an opportunity in your car buying process!! This isn't some bot post either, this dealership is the real deal.

Got my wife a lifted Jeep from Lifted Trucks Mesa. Payton our salesperson was great! Easy quick…read moreprocess, did most of it over the phone.

One of the BEST salesmen I've ever had the pleasure to work with was absolutely Blake. He really…read moretreats you the way you should be. If you come to the Scottsdale store you gotta ask for Blake!!

Called after hearing Mark Kia has the best deals. Jasmine Harris Luna set everything up. Dan Snider…read morewas awesome and showed me the perfect Sportage. Kameron Hutterly made me a deal on my trade and Manny Ramirez got my interest rate down. Couldn't be happier! Dan Snider's my new car guy.

I am very excited to share my experience with the Mark Kia service and sales departments. It was my…read morefirst visit yesterday, and Brandi and Josh met me at the door, warmly welcoming me to Mark Kia and sharing all the great things they do for their customers there. They were quick to guide me in the right direction, helping me identify my service needs and address my interest in sales. While I waited for my service to be completed, Josh politely introduced me to Jacob in the sales department. Jacob was very easy to talk to, and I was so happy to have established a relationship with him as we discussed my interest in their massive EV inventory. I almost felt like the little kid at Brewster's ice cream parlor--so many flavors, so many options--I had never seen this many electric vehicles on a sales lot. Even their website was up to date and filled with all the fantastic EV details I had hoped for! I must mention that the staff I observed genuinely seemed to have time for the customers. My experience with Brandi, Josh, and Jacob was beyond exceptional! How refreshing to have this level of dealership support. Very kind and caring regarding all my concerns. My family and I have owned a variety of Kia vehicles, and until recently, I had the opportunity to have my Kia serviced near my home in North Phoenix. My family in SLC, UT, and my family in St Louis, MO, also own multiple Kia vehicles. I often shared my dealership experience with them. Once the dealership near my home finished with its remodel, to be polite, nothing really felt the same after the store changed hands. I was actually nervous about what I would say to my wife and family members now that I was facing a decision to change dealerships. All the good vibes I experienced in North Phoenix are only a memory now. Thanks to my KiaConnect App, I was able to locate another dealership thirty minutes from home. With my willingness to drive to Mark Kia, I avoided another dealership setting that seemed much too busy or just uncaring, even though I had been a customer who happily wore the Kia "Jersey" over many years. I will return to Mark Kia Service today for the maintenance required for my Kia EV6. How grateful I am that I took the time to go out of my way. Just a 30-minute drive and I was beyond satisfied. They are definitely worth the effort. BTW, even their waiting area was more than sufficient and definitely more than the previous Kia dealership offered. So thank you to Brandi, Josh, and Jacob for an excellent experience, one that I am taking pleasure in reviewing and sharing with the world of Google. Thanks for being real and true to all that I had hoped to find again in my dealership experience. Today, when you buy a vehicle, it's ideal to build a relationship with your dealership because that's where the magic happens before and long after the sale. All the best Roger.

Jamie H. was incredible throughout. I was a bit hesitant to make my first vehicle purchase from…read moreanother state and never having driven or been inside the car. However, Jamie, through open and clear communication, transparency regarding the vehicles condition, and multiple facetime calls to check out the vehicle...... I could NOT possibly be happier. Everything from beginning to end was executed in a way that made me feel very comfortable with this type of purchase. Jamie's other team members involved in the purchasing process were also professional, and quickly communicated to get the deal done. 10/10 would purchase from here again, even though I'm in California. Grade-A experience.

Jack's response contains several key fabrications and tactical spins that prospective buyers should…read morenote: The "Buyback" Ultimatum: I never declined a fair resolution. Offering to rescind a cross-state sale after delivering a vehicle with minor defects is an aggressive all-or-nothing tactic meant to force a buyer to stand down over reasonable repair costs. Offering to ship a car back across state lines over $300 in trim repairs and missing keys is not customer service; it's a bluff. The "Release" was a Gag Clause: CBB claims they simply requested a release "to bring closure." In reality, CBB conditioned a $250 repair contribution on my signing a non-disparagement agreement to suppress any public review. Accusing a customer of holding a dealer "hostage" for asking to fix pre-existing defects is unacceptable. Known Defects vs. PPI: The loose passenger door trim panel was clearly visible in CBB's own promotional video recorded prior to sale. Blaming a third-party PPI for missing an issue that was captured on CBB's own marketing footage is disingenuous. Missing Key & Cleaning: CBB delivered a vehicle with locking lug nuts installed without providing the wheel lock key--a clear safety/maintenance issue--and refused to cover even a basic $25 car wash upon arrival. I rejected their attempt to purchase my silence for $250 and paid for all repairs independently. The email paper trail speaks for itself.

I had to get my passenger window regulator serviced. I knew what the issue was because it's common…read moreon my generation of dodge ram 1500's and it happened on the driver side last year. I had a timeline because of an upcoming road trip I needed the truck for. Robert took my call in the service department, spent the time to check part availability even though he hadn't looked at the truck- he trusted my judgement and said they'd still have to double check once they had possession of the truck. They had the part and Robert said if what I suspected was actually the problem it'd be a 24 hour turn around. The driver window had additional parts replaced last year than what was done on the passenger side this time around but Robert assured me that the additional parts weren't needed on the passenger side- they all looked fine. He came through on that repair and worked with the techs to make sure it was smooth for me. Great service! Robert was away at lunch when I went for the pickup but Chance helped me out and it wasn't a problem. Great service all around! Also the tire pressure was low and I didn't mention it but the techs had them filled to proper psi when I picked it up. Thanks guys! You rock! It's dealership pricing but you get a 2 year warranty on parts and labor. That's golden for a part that's known to fail on these Rams- the window not rolling up is not only super inconvenient but also an expensive repair even from a backyard mechanic. Peace of mind worth the extra $. Thanks Chapman for taking care of me and my trusted 2013' Ram 1500!

I can't say enough great things about Stephanie, my service advisor at Chapman Dodge. She is…read moreoutstanding all the way around--knowledgeable, professional, responsive, and genuinely committed to taking care of her customers. Stephanie keeps me updated throughout the entire service process, makes sure I understood what is going on with my vehicle, and consistently goes above and beyond to make the experience as smooth as possible. That level of communication and customer service makes a huge difference. It's clear that Stephanie takes pride in what she does and truly cares about the people she works with. She's exactly the kind of person you want as your service advisor. I highly recommend her and will absolutely continue working with her. Five stars all the way.

The exact opposite of the reputation used car salesman have. Honest, showed me what was available…read morein my price range without any pressure or upsell. He spent time talking about the advantages of each car and the next day I drove out with the perfect car! Btw... The movie Used Cars, with Kurt Russell, was filmed in Mesa in 1980. Goldie's is sooooo much the opposite. :-)

After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

I cannot access their web site to search for listing. Maybe it's just a glitch but a working web…read moresite is a must

From start to finish the team (Dan) was very professional and caring for my purchase. This car was…read morefor my daughter and while I was not present during the transaction Dan made sure it was a seamless one. He also made sure my 23 year old daughter felt comfortable and confident in the process. Kudos to Dan.

Buying our car from Daniel Salvador at Chapman Hyundai was a great experience. Since we had already…read moreselected the vehicle we wanted, we were looking for a smooth, straightforward purchase, and Daniel delivered exactly that. He was friendly, professional, and knowledgeable from start to finish. He answered all of our questions, explained everything clearly, and made the entire process efficient and stress free.

Easy process buying, or selling. But Ryan has little to no people skills whatsoever. Felt very…read moreunwelcome and off put in his office as he had a very stand offish vibe and zero desire to be hospitable whatsoever. Just trying to sell my car, I could've taken to a thousand places. Didn't realize that would be such a hassle. At least that's how he made it feel.

Sadly we didn't end up purchasing a car from here (couldn't find one that met all our…read morerequirements), but I had to review to mention the awesome staff. From online to in person interactions, everyone was very friendly and accommodating. The test driving experience was the most hassle free I've ever seen. When sitting down to talk pricing, everything was upfront about condition and options. Even offered financing options if need. Would definitely recommend.