Rarely are you on the receiving end of service that goes far beyond expectations--but the team at…read moreHendrick Collision Center - Gwinnett Place Honda did just that. Andrew and Trent were simply outstanding. When I first picked up my car after an insurance claim repair, the paint match wasn't quite what I had hoped for. I took the car anyway, but they assured me I could come back if I wasn't 100% satisfied. Honestly, I didn't really believe it at the time. Over the next few months, the difference in color on the bumper began to bother me more and more. Eventually, I left a negative review on Google. To my surprise, the very next day I received a call from Trent, inviting me back to have the bumper repainted. Skeptical, but hopeful, I decided to give them another chance. From the moment I arrived, Andrew and Trent treated me not as a "problematic customer," but as someone whose concerns genuinely mattered. They listened, reassured me, and stood behind their work. I just picked up my car, and I couldn't be happier. The paint looks fantastic, and the whole experience has completely changed my perspective. I have removed the negative review and I'm replacing it with this one simply to express my gratitude to these outstanding individuals and the entire team who took part in this process. They've earned my respect and appreciation by exemplifying true customer service excellence. Until next time--hopefully not too soon!

I'm not from here, but was in An accident with my Toyota Rav 4, The insurance gave me 4 places to…read morechoose from. I chose Hendricks Collision Shop in Duluth. Best Decision I could have made !!! Great people, Brett walked me through the damage and gave me the estimate. He called every 2-3 days letting me know how things were going and gave me a finish date. Best customer service I have ever received !! Picked my SUV up on scheduled date and was Extremely pleased. They did an excellent job. They went above and Beyond. Thank you all so much for a Wonderful Experience at your shop. I Definitely Recommend Them .

Upon initial phone call, I spoke with a lady who was very nice and professional. I cannot remember…read moreher name. However, she was very detailed and helpful. I wanted to get estimates from other places before I made my final decision. I went to one other place and decided to bring my car here versus the dealership for a few reasons. Cost didn't matter since I wasn't paying for it. The service and their continuous effort to answer my questions when I called back several times before I made my decision. The other place I received a quote from picked up on some things that Gerber missed. I told the nice lady who I dealt with on several occasions. She asked me to email my quote and they would do whatever needed to be done to get the car fixed right. I chose this place because my insurance company recommended them and the work is warrantied for the lifetime of ownership. That alone sold me!! I called in advance to schedule my appointment to make sure they would be able to take my car since I had a rental only approved for a certain amount of days. I dropped my car off and just waited for an update. I was immediately sent a new quote showing what they uncovered (which was great). The timely turnaround was impressive. Two days later, I received a call that my car was done. When I went to pick it up, I noticed a few things. They took the car to the back and fixed it right then and there. No questions asked. The customer service from everyone that I encountered was phenomenal. I appreciate their great workmanship and will refer others!

Welp, the work that was completed twice is now gapping. Time for round 3! Maybe there is a new…read moremanager who will make the issue less stressful!'

Excellent body shop that's been around a while but only recently has been marketed to the community…read moreoutside of Koreans. Quality customer service and kind staff. Eric took care of me and helped me get our vehicle checked in and made sure I was good to go with our rental and answered all questions professionally and kindly. They prices are fair and honest. I would never have known about this awesome body shop it it weren't for my auto mechanic at Sonamoo recommending them highly. A gem of Georgia. 2 thumbs up and thank you to owner and team at Woori Auto Body and Paint!

Excellent work and even better customer service. Julie and Eric were a pleasure to work with.read more

Timely and accurate repairs Was kept updated at all times…read more Highly recommended for your needs Definitely recommend

After our fender bender they were great. Chris was on top of everything. Their web site displayed…read moreeach step of the repair.

Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

So happy!! Stuart took very good care of my baby while she was in the shop for body repairs and…read morealso CLEANED MY INTERIOR FOR ME??? Amazing. Carol is very informative as well and helped me with all questions I had when I first arrived as this had been the first time I had ever had someone hit my car. I recommend this place for any body repair needs you may have!

This is the second time I have used these folks and the word-perfection is not hyperbole. Very…read morepleasant and efficient staff with an eye to restoring the damaged car into almost new condition. Vitaly, the owner, is a delight to work with and Karina and Cynthia round out a very impressive crew. They even made arrangements for me to pick up and return my rental car. Hard to argue with the finished product and their lot full of damaged cars suggests others already know about the quality of their work. So, an unfortunate accident where the other drive was sited ends well with a beautiful restoration job.

EASILY the best place for Euro cars (ESPECIALLY IN GEORGIA)…read more I took my X3M Competition in for repairs of my rear bumper. The work was SO GOOD and SO UNBELIEVABLE that I had to stare at it for like 10 mins before going inside to finish the paperwork. Word of advice, if you are keen on quality and really do like a high quality service, then take your car here. You will not regret it.

Ok this is a little different. I'm posting this review on behalf of Robin Engleman because she is…read moreour piano teacher and doesn't have Yelp. So I have to help her support this company. Her words exactly! I must give a shout out and a hearty thank you to a business in Duluth, GA - Taylor's Collision. I bought my now 8 year old Lexus RX350 4 years ago, but over time, the paint on part of one of the doors had faded. Compared to the rest of the car it was really noticeable. My great mechanic, Peter Merriam, recommended Taylor's and yesterday afternoon I had some time before my afternoon lessons so headed over there. The young part owner looked at the door, asked me to drive over to one of the garages and began working on it. I left about an hour later with the door cleaned, repaired, buffed, waxed, even a scratch/smudge removed on another door, and a full car wash. The door now looks like the rest of the car! Granted, this is not a permanent fix, but should at least last another four years. Not only that, I had the most pleasant conversations with the owner and the newly hired employee who washed my car. What was I charged? NADA! I will be picking up a large order of bagels for them today as a small way of saying thanks. Should y'all need any body work done on your vehicles, I hope you will consider Taylor's Collision in Duluth, GA.

Trash service. I got towed and I was trying to get my car back. They made my life hell to get it…read moreback. On top of that, it was $228 in cash only, cool. But I only have $240. They didn't even have change to give it back to me. I had to already UBER there in the first place and this rude lady had the audacity to say go to the gas station to do so. Once I handed her the cash, and was able to get my car back, she said it was too late to get change for MY $12. Effing idiots.

I can't tell you about tires because I did not come for tires - but I can assure you that the…read moreemployees here are FANTASTIC. My wallet was found by Dustin in their parking lot and he went above and beyond trying to contact me to return it to me! I was not even a customer of theirs. Simple actions like this remind us humanity isn't totally lost. Thank you Dustin!!!

I sat trying to get air in my tires for 25 mins and not one person acknowledged I was there. They…read morewalked past over and over.