Daniel painted the faded out top of my Subaru and did detailing on the rest of the body to the…read morepoint that it looked almost like new. I was very pleased with the quality work and the very reasonable price.

I had some body repair done here that also required touch up painting. Daniel's Paint and Body Shop…read morehad fantastic customer service; he was willing to work with your schedule and won't make you spend a fortune for quality work. This is an excellent business that flys under the radar.

Had to visit Caliber Collision after being rear ended as that was where my insurance company sent…read moreme. My first impression upon walking in was Casey the receptionist. First impressions are very important and her pleasant, professional and friendly attitude really put me at ease and set the tone for the service that I would receive. I was introduced to my Adjuster, Marcos who while soft spoken was very professional and laid out how everything would work to get my car repaired. I was updated as promised and everything was complete within the time frame that I had been given. A week after my car had been repaired, I noticed something that was not done correctly so the following Monday morning I returned to Caliber Collision and was met with the same positive attitude from Casey who immediately contacted Marcos who verified the error and had it corrected in the time it took to step out for a quick breakfast. I was very happy with the service that I received from Casey and Marcos at Caliber Collision and if something should every happen to my car again that requires body repair, I will definitely be returning to this Caliber Collision location in hopes of the same great service.

I used Caliber Collision through my insurance when I hit a deer…read more The staff was attentive at first but they became pushy as the insurance company began putting pressure on Caliber Collision to finish the job and get me out of the rental. Caliber Collision pressed me into accepting my vehicle with subpar work, saying only a minor piece of trim was missing, it was not visible and would be installed in 30 minutes and it would be there in a couple weeks. I reluctantly agreed, 2 weeks came and went. No part had arrived. One month passed by, same result. I mentioned to the Caliber Collision there were also discrepancies in the work completed that I wanted to point out and get corrected. I was told they would fix them when the trim piece would be installed. Eventually Caliber Collision told me they would call me when the trim piece arrived. 4 months went by, I called to touch base. 6 months, a year, 2 years. I went back to Caliber Collision multiple times to plead my case, and speak with management (difficult to get a hold of) eventually I got a face-to-face and after I explained my situation and they were dismissive. They attempted to say the cleanliness of my vehicle was an issue but at the time of review it was raining for 3 days. I was not going to have my clean. They acted as if it wasn't there problem but yet advised they would call me back to fix the issues. I regret not getting this in writing but I will bring this up to my insurance and go from there. I regret choosing Caliber Collision.

We had water leak in our Lincoln. Took it to the dealer and they said it was a leaking seal on the…read morea/c water collection pan and they wanted 3500 to fix. Charged me 150 to tell me this info. I didn't believe them and told them to put it back together and I would get a second opinion. Took it to a body shop in Montgomery. They too couldn't find the leak, but said it was not the A/C pan. Charged me 225 and did not fix. I was then recommended to call SS. Told them the problem. He told me that they would not charge me 1 cent if he couldn't find the issue. I left the car with him and Before I got home, he called me and sent a video of the leak. He found it. He repaired it and dried out the carpet and fixed everything for like $1200. Over $2000 less that the dealer wanted and it turned out not to be the issue the dealer said it was. They are honest, quality service, and great value. Highly recommended

Scott's communication throughout this whole repair process was beyond impeccable. Unless Scott…read morestarted answering the phone for State Farm's Claims Department too...... he could not have made the process anymore worry or pain-free. I also cannot speak highly enough about Scott's attention to detail and quality of work. The paint looks better than the OEM paint did after a paint correction. (Check out picture #5.) All-in-all I am impressed enough that I am headed back in the same week for work I need done on my other vehicles.

Car took 2 months, which was much longer than the insurance adjuster estimated. ZERO communication…read more If you don't call them, you will have no idea what is going on with your car, they will not reach out for an update EVER, not ONE TIME in 2 MONTHS. When you do call them, they will say something like "it should be this week" and then it will take another 2 weeks. Customer service, communication, and being timely or accurate with their time frame is not their strong suite.

Very pleased when turning the truck in, follow up was great! Work quality was excellent. They will…read morealso go above and beyond: they were able to shave $500 off my deductible.

My mom's car was impounded by Conroe PD and sent here. The representative we spoke with (Steven…read moreMcKay) refused debit card payment and insisted only on accepting cash or money order. This is illegal in the state of Texas. We called during open business hours (around 1:50something pm) but were called back and told by Steven McKay he would be going into a meeting and no one would be available to assist us to get the car back. So we waited for him to contact us after his meeting before ubering there. He contacted my mom after the posted business hours to the facility itself around 7pm letting her know we could come. We ordered the Uber, had to withdrawal cash and she received two calls rushing her on the way there. When we arrived to the location given the business was closed, Steven and his family were pulled up in a car in the parking lot and did the entire transaction outside of the facility in the rain while we got soaked until he opened his trunk and had us stand under it. I still was getting soaked but at least my mom was covered. He refused to make any change for our transaction stating he had no way to provide change so we had to pay over the stated price to pay the total amount and received no receipt of transaction what so ever, at no point did he offer us any way of knowing exactly what we were being charged $271.12 for. Thankfully I had a couple dollars to give my mom or she would have had to pay him $18 and some change over instead of almost a dollar over. But when he thought she'd have to give him a full $20 for $1.12 missing he stayed firm in that he could not give change and would have to take the overcharge. He did accept the almost $1 overcharge and still provided no change. This is illegal. Then we were asked to walk around the corner and across the street in the rain to where her car was locked up. And finally given back the car. I will be taking this up with Conroe PD and bringing to light the predatory towing going on here. We were told this facility is 24 hours by both Conroe PD and Steven McKay. So having to wait 5 hours before being allowed to come due to him having a meeting was illegal as well. Contacting Conroe PD and my attorney first thing tomorrow morning. I also noticed a response from this company to another review on google where they stated Conroe PD sets a $200 tow price and that shouldn't raise before 24 hrs. My mother was quoted over $200 just hours after her car was impounded.

Excellent pricing and excellent work. I hit my garage, and I had to get my bumper replaced. Since I…read morework from home, and I live right around the corner, they even agreed to take me home to work while they fixed it so I didn't have to get a rental for a day. AND they even cleaned my car inside and out. Excellent customer service and out of four places I got an estimate/ time frame from, they were the best. Highly recommend.

Excellent job repairing rear fender and broken tail light on my Civic, it…read more looks better than new. If I have any further needs for a body shop, First Choice will be my First Choice.

Top notch service. Had a dent fixed. Was perfect. Quality and pricing is fair. Would use them…read moreagain for any body work i may need.

Did an initial consult via phone w some pictures of two dents I needed removed. Their pricing was…read moregreat so I set up an appt. They looked over the vehicle at check in and told me that they could actually do it easier then they had quoted and gave me the adjustment. Vehicle was ready quicker then they also had told me. Great job and good communication from start to finish.

I stopped by just a dent about a week ago and spoke to Hector about a damage to my rear bumper…read more there was a dent in lower right side and the side portion that goes into the fender had popped out. Hector gave me an estimate between 150 and $350 and said that there would probably still be some damage there and I needed to pick up a couple of brackets at the Lexus store. so I ordered the brackets and they were ready today so I stopped by the store. Hector had given me an estimate of somewhere between maybe an hour and three hours so I was just getting comfortable talking to my friend of mine, when Hector came out and said come and take a look. The dent was almost completely gone. The paint had some ripples in it, and there was some white showing because I'd smashed it pretty well. But the side panel was completely flush brand new. It was amazing how quickly he repaired it. When I asked him how much it was and he replied would be $150 I gave him about three hugs the third one was after he told me he didn't need to use the. brackets that I purchased so now I did Hector save me $200 on his own estimate but the Lexus store took the brackets back without any restocking fee so he saved me another $125!!! My old Lexus looks fantastic. It's got 150,000 and no longer looks like a beater from the back! Hector should be swamped. He's honest he does fantastic work and an incredible price with drive-through speed! If you have a dent you need to go to this place absolutely spectacular!! And tremendous value!!!!

Thank you for providing us with a rental service to pick us from the shop and returned the rental…read morewas such a convenient. Just want to say Hot City Automotive thank you for an amazing job fixing my car.

I can always trust Hot City Automotive with any car issues! My mom and I found Hot City Automotive…read morewhen we moved here last summer and have not gone to a different auto shop since living here. The staff is very friendly & trustworthy. They always get the job done, and overall are just great. They are also very reasonable, and are happy to explain automotive issues and prices to customers.

Xclusive Collision definitely deserves 5 stars. My mom crashed her 2023 Kia Telluride and they…read morehelped us out a lot from the beginning. When we called, a real person answered right away, no robots or confusing menus, and they took care of everything with our insurance so we didn't have to stress about it. When we got the car back, it was fixed up right and even detailed and super clean. They're certified with Kia, Honda, Acura and a bunch of other brands, and you can see all the certifications at the entrance of their shop, so we knew the car was in good hands. Overall they made the whole situation way easier, and I'd definitely recommend Xclusive Collision to anyone who needs body work done.

Exclusive collision did an absolutely amazing job! I had damage to the front end of my vehicle,…read morethey repaired it very quickly and the quality of work was outstanding. Communication was wonderful with updates on the entire process. This repair shops is highly recommended, if you are near the Conroe area and need any work done this would be the place to visit.