After our car was hit on the driver's side, we knew we needed a repair shop we could trust. The…read moreinsurance company pushed their "preferred" shop, but it felt like a conflict of interest as like they cared more about saving money than doing the job right. Then we called a few dealerships, and while we knew they'd do decent work, the pressure to commit immediately left a bad taste in our mouths. We searched collision repair shops and found Golden Touch Collision Center, run by Mr. Sayed. From the very first call, it was clear this wasn't just another shop. It was a family-owned business that truly cares. The reviews spoke for themselves, and after our experience, I can confidently say they live up to every bit of the praise. What stood out most was the personalized service. Mr. Sayed treated us like family, not just another claim number. The work was dealer-quality, but with the warmth and attention you only get from a local business. A small item was accidentally overlooked (something any other shop might have dismissed), Mr Sayed went above and beyond to make it right--no excuses, just outstanding customer care. Even dealing with the rental car company was stress-free because he stepped in to help communicate and ensure we had transportation the entire time. That level of dedication is rare. If you're looking for honest, high-quality repairs with a personal touch, Golden Touch is the only place you should go! We'll never use anyone else. Mr. Sayed and his team have earned our trust for life and we highly, HIGHLY recommend them!

From the owner: At Golden Touch Collision Center, we specialize in collision repair, auto painting, paintless dent…read morerepair, and custom refinishing for drivers in Spring, TX and surrounding areas (77388, 77379, 77090, 77373, 77380, 77429). Our certified technicians use state-of-the-art equipment to handle everything from frame straightening and bumper repair to scratch removal and ceramic coatings. We also provide basic auto repair services, including brake service, oil changes, and preventative maintenance, making us your one-stop shop for both accidents and everyday care. As an insurance-approved collision center, we work with all insurance companies to ensure stress-free claims and quick turnaround. Whether you need affordable dent removal, a complete auto body restoration, or a custom paint finish to make your vehicle stand out, Golden Touch delivers showroom-quality results and personalized service. Every car gets the golden treatment it deserves.

I had a dent in my front bumper due to a tree branch on the highway that was unavoidable. I took my…read morecar the next day and it was fixed perfectly I just two days. They ordered original parts from the dealer and the labor costs were very reasonable. I have gone to several body shops in two states and this one is by far my favorite. I highly recommend this body shop! Also, the shop was very clean and had quality products and parts.

They arent aren't effective with their comunication. I've been without my car for a month now and…read morethey were supposed to send a report to allstate for approval for a new part and they didnt send it right, so now i am having to wait even longer. This is honestly ridiculous that i have to wait this long. The service is horrible and they aren't urgent in trying to fix my car and check things and do them right.

I took my car here for the first time because the quote I got from the dealership for a bumper…read morerepair was just ridiculous and I was looking for a place where the techs knew how to deal with German cars. First off, this place is so clean and neat, it's just spotless. The people working here are all very polite and nice (I spoke to Ricardo, Constanza and Luis) and they are all very pleasant and friendly. They kept their promise of repairing and not replacing the bumper although after opening the bumper they found out that replacing it would be a lot easier and more sensible than repair, but they kept their promise and repaired it. The end result just looked fabulous. It's certainly not a cheap place but their prices are a lot better than the dealership for the same or maybe even better quality of work. I have had one experience here and the experience was a five star one, and I will definitely go back if I am in the area and need a car service.

I had recently purchased a 2011 Escalade ESV. From the reviews online, it seemed like their shop…read morecould work wonders on vehicles. I needed swirl scratches removed and the interior cleaned because the previous owner apparently smoked in the vehicle. I met with Ricardo and he took a few pics. He said that Luis (owner) would get back to me the next day. The next day came and went -- nothing. I called and spoke with Ricardo who then promised me a quote. Still nothing. One week passes and I finally PM the owner. It turns out the owner was out of country on vacation. I wish Ricardo would have just said so. People don't know how to manage expectations. Luis was more cordial, told me that they don't really specialize in "old" cars and said they would charge like $1000+ to do it (which seemed ludicrous). Anyway, he referred me to Shine Mobile Auto that apparently details all of their vehicles. Unfortunately, I had mixed results with their detailer, which I'll cover in a separate post. At the end of the day, I wasn't terribly impressed with how they run their business and their referral didn't keep his promises, so I can't say that I had a positive experience.

The quality of work is amazing! This is the second time I've used them on our Maserati. Car always…read morelooks new when we get it back. Customer service is outstanding. Would never take our vehicles to any other shop for body repair.

Service is awesome and the end product of collision repair is beautiful! Easy to work with.read more

Great service at a great price, and delivered as promised. Definitely recommend this companyread more

Reality in Houston is that were all likely to get our vehicles dinged at some point. I was dealing…read morewith a hit and run and luckily I was referred to Bat's. Boston (mechanic) is an experienced professional who helped me alleviate costs and do an outstanding job on the damaged body work on my car. He even gave me a ride to the rental car pickup to get me a deal on the rental car. If you want a professional job with people who treat you like family, then come on by. Thank you Boston, my whole experience turned from a negative to a positive thanks to you. Job well done!

I hit my 2019 Toyota Highlander against the side of my garage while parking. The passenger side…read moremirror was broken and the door was scraped. I took it in to Ben for an estimate and appreciated his knowledge and professionalism. Dropped my car off on Monday morning and it was done by Friday. The work was done well - the mirror was replaced and he was able to blend the paint on the door. Final bill was not over the quoted price. I would go back for any other body work I need done.

A very trustworthy and honest place to get your car repaired. The owner Ben is very kind and…read moregreeted me coming and going! If you don't see the owner the front desk girl Leslie is wonderful too! You don't get this type of service very often these days! I've had to have my car in the shop because of two wrecks (not at fault) in the last few months and they have stayed in contact and communicated well with me as to when my car would be ready! Oh and your car will look like a brand new car when you get it back detailed and all! 10/10 Ben's body works is the best!

My first time dealing with Kustom Werx was hands down the best experience I've had with an auto…read morebody shop in a very long time! Will definitely be using KustomWerx from now on, I recommend this outfit 100% Thank you Jeff for the above and beyond customer service and mechanical expertise

Jeff was amazing and took care of me and my car. He was very honest with me about what needed done…read moreand helped me find budget friendly options to do it. They were very fast and got my car done within a day and didn't tack on any unexpected charges. I had gone to multiple different places and Toyota told me I needed a new bumper and it was going to be over 2000 dollars of work without even painting it. Jeff was able to find the actual source of the problem which wasn't even the bumper and order the parts for me and fix it in a very short amount of time. They are all very friendly there and I will definitely be going back if I ever need car work done again

Steve and his team were extremely professional. I received timely updates throughout, and the…read morerepairs were completed ahead of schedule. As a pleasant surprise, they even washed my car and vacuumed the interior - something I didn't expect. Highly recommend!

5 stars doesn't seem enough!! Victoria and Steve were professional, friendly, knowledgeable, and…read moreHONEST! I really appreciate that they gave me different options on ways to save money on parts (OEM vs aftermarket) for my repair since I was a cash paying customer. I got a quote from Caliber Collision and the price difference was shocking! As it turns out Milstead is a much better equipped body shop because they had the technicians and equipment on hand and did not need to hire anyone out to do recalibrations for the sensors on my bumper which that alone saved me $400-600. To top it off they offered a courtesy car wash and interior vacuum which I wasn't at all expecting. Thank you Milstead for going totally out of your way to serve your customer. I will happily recommend you to anyone I know needing your service!

I am a USAA member and Serviceman. USAA called them when My truck was disabled. I waited 3 hours…read moreand they never showed and then would not answer my calls. Why do you sign up for USAA Towing service when you never planned to do the work. Never use this company.

Stay away. You have been warned!! Do not use at all. Allstate Roadside assistance contracted out…read moremy tow to CRI Towing. ETA was 30 min. Never showed up. I called CRI Tow and no answer. Called Allstate Roadside who called CRI then they said they would be at location in 30-45. Waited and never showed up. Called again after an hour said he was stuck in traffic and was 20 min away which there was no traffic in area i was at. I waited and after 30 more min I gave up. Called Allstate to cancel my request and then another 30 min later I get a call from tow truck driver saying he is on the way to get me and will be there in 20 min. Guy sounded drunk and stoned on phone. Told him I canceled said thanks and hung up phone. Worthless Tow company. Any review over 1 is made up to make them look good. I only used one since you are forced to. CRI Towing is a -5 If you are in Tomball or Magnolia. Call and use Magnolia Towing!!!! 5 star Co for sure

Super convenient and perfectly done! It's wild how a dent repair can make a car look brand new…read moreagain. I appreciate the deal on multiple dents being fixed as well!

They not only looked at the issue and wasn't able to fix but Chad help by referring someone who…read morewould be able to help. Thanks Chad