Quality work and no hesitation to satisfy if you're not completely happy with the results.read more

So sad we have had many car repairs completed here over the years but this was by far the worst. We…read morewill not return!!! They quoted us $3,000 for repairs. We paid the fees, got the truck home, and it still wasn't repaired. They tried to put in cheap parts in our brand new truck. Then they charged us another $1,100 for a tail light . They took advantage of us and should have done the quote right the first time. To top it all off the main service guy STOLE personal belongings from our vehicle. We found out because when we went back to his office OUR belongings were on his desk. Shame on him. The management here is awful and can't be trusted. Hargey the owner needs to get his team and company back in line to provide better customer service.

Best garage I have been to! I rarely if ever write good reviews but I thought i had to give it up…read morefor these guys. I went for a collision repair. Work is impeccable and I can feel that they are so honest in their estimate and the service is white glove. My car was returned clean inside and out! My headlights were taken apart and polished for better vision (What a great idea for a collision center to allow the driver to see better). Last but not least, they have a front administrator, Dina who is so professional, knowledgeable , sweet and honest. I hope they do all services for a car because I will only take my car at USA and I already told all my friends about it. Thank you guys. You are an amazing shop. I am glad and thankful for finding you. Thank you Dina.

So I took my Tesla in for some body work at another shop that gave me a hard time when I first went…read moreto USA auto they made me feel like family communication was on point they made process less stressful they did all the communicating with my insurance company and even gave me a vehicle to drive while they work on my car Ali welcome me in with open arms and ms Deana was like a mother real helpful and actually stop me from paying extra out of pocket expenses I'm definitely bringing my Camaro next oh and the process took only 2 weeks definitely a satisfied customers

Javier and his team did a fantastic job fixing my front bumper and also did it in a timely manner…read more While assessing the damage, Javier pointed out issues the other two body shops did not even notice. Highly recommend!

Javier did his thing on my 2018 Audi A5 Sportback got the bumper painted and swapped out it was…read morequick work & affordable, and he communicates throughout the whole process keeping you up to date with everything as he goes to get the best adjustment and fitment. 10/10 would recommend & a tip pay cash!

I've had work done by this shop twice already unfortunately for me but grateful for them! both…read moretimes, they got me right. They were so efficient when it comes to communicating from Vic, to Tyler and everyone else involved doing a phenomenal job on my car and being so respectful and pleasing to speak with every single time. I can't say I'd look elsewhere because of how good their work is. I would 100% recommend them to someone looking for trustworthy work on their vehicles.

Vic's Auto Repair provides exceptional customer service. Hands down the best service/repair…read moreexperience I ever had for my '08 Jaguar XJ8. Accurate estimates without any surprises. Car was washed, vacuumed and ready to go when promised. Included with their repairs is a great warranty which is an added bonus.

My family has used Cillis Car Care since the 1970s. They do amazing work and you can trust what…read morethey tell you. My dad was highly judgmental of all auto repair shops. Once he discovered Cillis, he never changed. They have helped keep four generations of our cars safe and reliably on the road. (My grandfather, dad, me, and my kids. Not sure you can find anywhere else as consistently honest and helpful.

I recently visited Cillis for service, where Alexia handled my appointment. She brought my car in…read moreright away and walked me through her recommendations based on the issue I described. During their free vehicle inspection, what another repair shop had diagnosed as a costly shock assembly replacement turned out to be something completely different. Alexia showed me the actual problem: a tire bulge that required replacing the tires, followed by a return visit for a wheel alignment. That plan makes sense, and I intend to move forward with it.

What a terrific team! I took them my Tundra that had a couple of pretty ugly dents - the team at…read moreJust A Dent performed some magic and made them disappear. These folks take pride in being masters at their craft. Pricing was very fair, no surprises. They were friendly, courteous, and communicated very well - five stars! I'll definitely use them again and would recommend them to friends and family.

they get the job done but expensive. there are more competitive option at almost half the price in…read morethe Spring area

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Made an account to post this. Wil was extremely professional and helpful when we took in my 2001…read moreHonda Accord cash car in for repairs. He fixed everything that needed addressing, stopped a terrible oil leak, and even offered a guarantee on his work with the systems he fixed. When other parts of my car continued to deteriorate (the transmission), he gave me a fair estimate and told me in his opinion it was time to get it off my back. I will continue to take my vehicles to Wil. He's proven more than once that he is up to any task. This is a gem of a repair shop run by smart and talented individuals who are flat out good guys.

I love Mel! When your in a tire pinch and she's booked up! She saved the day!!! As always, i send…read moreeveryone to her! Honest! Funny! And dedicated!