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    Kohl's

    Kohl's

    (16 reviews)

    $$

    Staying mainly on the west side of town, I usually go to the Kohl's in Brewster if I have some of…read morethat sweet, sweet Kohl's cash burning a hole in my pocket. But since I needed to make a Costco run (and I'd mentally prepared myself for it) I decided to visit the east side Kohl's off of Federal Road. After this one-time experience , I think I'll stick with the one in Brewster. The outside of the store is kind of messy and looks like it's not maintained....it could literally be abandoned and you wouldn't tell the difference. You walk in and it's a standard Kohl's, only more tired and flatter. I know that may be hard to picture but when you go to the Brewster Kohl's and walk in, there's always a bright, seasonal display that is very welcoming and puts you in the mood to shop. Here, it was just a mess of carts haphazardly sitting around in the entry and some luggage that I wasn't sure was on display or was just waiting to be stocked. The selection was okay and they had stock, but there were a few areas that it looked like stocking had started but then been abandoned halfway through. Like boxes and carts and ladders just sitting in aisles and between racks. Not a big deal and maybe they're gearing up for back to school but just a little messy. What was the least appealing thing about this place is how long it takes to check out. We were the second people in line and just wanted to purchase one pair of swim trunks. It took a long time and there were no self service options such as they have at Brewster. Some dude had a complex return apparently so it took three cashiers several minutes to resolve that while the line kept growing. Then when we got to the cashier, he seemed really burnt out, which I can get and I empathize with. So a self-service option would have been quicker and a better experience. Anyway, the key takeaway from this review is that if you're in the greater Danbury metro area, take a ride on 84 West to Brewster and check out the Kohl's near the Southeast train station.

    rude staff, seem like they hate their job. won't be back . maybe they need training on how to…read moretreat customers.

    Clarks - shoes - Updated May 2026

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