Promotions said Weekender bag with a purchase over $50.. I was going away so I made sure I…read morepurchased something well over $50, the cashier said there was no weekender bag ..I contacted customer service. A few emails back-and-forth DSW wants to offer me a lousy $10 coupon. This is terrible. Customer service don't run a promotion if you cannot satisfy your customers.

For a DSW, not bad at all…read more Came to browse and with low expectations, but ended up finding something that I purchased. The selection is standard. It can and does change at times. Everything was stocked well and of course a few things that I was looking at had none of my size, but I found a nice pair of something I liked in my size, so there was a little surprise. Had no interaction with floor staff, but the cashier was friendly. They share the space with several other businesses in this strip mall. The parking lot is a little strangely designed, but there is ample enough parking. All in all, it's a DSW - you've been to one, you've been to basically all of them. Sometimes you can find good deals and a good selection, so not a bad option if you're looking for footwear.

Excellent, excellent service! I have a very difficult foot to fit and after they tried many…read moredifferent options, they suggested something I'd never considered -- a mens xxwide size -- and they ordered it without my having to pay upfront. It worked really, really well for my foot and they were very diligent about the order, as well as patient when I couldn't get in for longer than expected to pick it up. Really great advice and service and the price was very close to online prices!

As a previous customer who was very happy with the services provided by the RRC, yesterday was…read morereally disappointing. I arrived at the store 20 minutes before closing to purchase a pair of On running shoes. I knew the exact model, size (based on previous fittings at the store) and even called to ensure they had the pair in stock. All good. However, when approached by the store employee in a rather put off way, she stated that they were no longer doing shoe fittings for the day and I had to make an appointment. Keep in mind, there were at least 3 employees in the store and ZERO customers, just myself. I'd like to thank the Athletic Shoe Factory in New Canaan for helping me purchase the same exact pair of shoes. They were friendly, knowledgeable and made thoughtful recommendations. I was in and out in 10-15 minutes! Well done and you now have a new client. RRC needs to do better.

This is a beautiful store with a lot of beautiful things - clothes, shoes, and a lot more. There's…read morea lot of parking because there are more stores close by. The store is in the Berkshire Shopping Center in Danbury. The store is part of TJMAXX, Marshall's, and HomeGoods store.

I love this store and location. The store is super spacious and always neat and organized…read more There are also always staff around the store ready to answer any questions or assist if needed. I've been going to TJ Maxx, Marshall's & home goods since forever and always wondered what Sierra was like. There were never any close enough to me but I'm always in CT now and was glad I found this one. If you've never been, they carry a lot of hiking, gym, & outdoor gear but for Marshall's prices. They are very reasonable and also have the best pet section! Tons of reasonable toys and supplies for your fur baby. If you're planning a camping, hiking or outdoorsy trip, this should be your first stop- they have everything and more that you'll need!

Mike and another staff member(did not catch his name) we're SO helpful when we came in for some…read moreformal attire the DAY OF a wedding!! We originally went for just a shirt and tie. They helped us pick out, match, and try on. By the end of the visit, we had chosen a whole new suit for much cheaper than a competitor! Not pushy sales people, just extremely helpful :)

Great place for big guys! Staff are very friendly and helpful. I often have to return items I buy…read moreonline and they always are willing to help reorder size. The only thing I would like to see the store get is more of a selection of the premium brands. Then I would shop in store more frequently. I tend to pop in from time to time but often buy online as they have more of the brands I am interested in. Store doesn't carry everything

Fall 2024 - think it's closed. Bummer. A good shoe repair is hard to find. I remember seeing…read moretheir sign up for years.

I dropped off a pair of boots for my wife after hearing her mention a heel had broken. Took me…read moreawhile to locate them since my wife has a shoe fetish, which I aptly help her keep... since I also love the shoes she picks !!! Anyway, after scouring her special 'shoe closet' I had to build to contain her hobby I located them. Making a command decision on my own I went to this cobbler in Ct since our very very local one has retired. I was EXTREMELY surprised at the work done. They came back polished and all the tiny nics on the heel leather had been fixed as best as possible but they look as good as new. They were both done without me asking and for the price of $15.00 I feel well worth it. Definitely have found a new cobbler !!!

Very cute secondhand clothes. A little overpriced but still always below retail price.read more

Adorable gem of a shop run by it's very helpful and lovely owner and her daughter. Bohemian chic…read moreat fabulous prices. My favorite spot for a bit of retail therapy. I can always find something at this go to shop

Staying mainly on the west side of town, I usually go to the Kohl's in Brewster if I have some of…read morethat sweet, sweet Kohl's cash burning a hole in my pocket. But since I needed to make a Costco run (and I'd mentally prepared myself for it) I decided to visit the east side Kohl's off of Federal Road. After this one-time experience , I think I'll stick with the one in Brewster. The outside of the store is kind of messy and looks like it's not maintained....it could literally be abandoned and you wouldn't tell the difference. You walk in and it's a standard Kohl's, only more tired and flatter. I know that may be hard to picture but when you go to the Brewster Kohl's and walk in, there's always a bright, seasonal display that is very welcoming and puts you in the mood to shop. Here, it was just a mess of carts haphazardly sitting around in the entry and some luggage that I wasn't sure was on display or was just waiting to be stocked. The selection was okay and they had stock, but there were a few areas that it looked like stocking had started but then been abandoned halfway through. Like boxes and carts and ladders just sitting in aisles and between racks. Not a big deal and maybe they're gearing up for back to school but just a little messy. What was the least appealing thing about this place is how long it takes to check out. We were the second people in line and just wanted to purchase one pair of swim trunks. It took a long time and there were no self service options such as they have at Brewster. Some dude had a complex return apparently so it took three cashiers several minutes to resolve that while the line kept growing. Then when we got to the cashier, he seemed really burnt out, which I can get and I empathize with. So a self-service option would have been quicker and a better experience. Anyway, the key takeaway from this review is that if you're in the greater Danbury metro area, take a ride on 84 West to Brewster and check out the Kohl's near the Southeast train station.

I am sorry I did NOT read Bill T.s review before I went to the Kohl's in Brookfield, only because I…read morewas desperate to find pants that fit me and husband was going to BJs. WORST, MOST AWFUL, TEDIOUS CHECKOUTS EVER. While there were several checkout stations open, most of the cashiers spent half their time wandering around moving merchandise and hangers from one place to another and not checking customers out! And it had to be obvious to them that there was a line of 8 - 10 people waiting! Maybe because of the Kohl's cash situation and that takes more time but I don't remember waiting this long to check out of a store (actually, there was a Kohls in Massachusetts that was this slow). Don't know what their problem is. Obviously, bad management or maybe no management at all. There were enough people but they were not doing their jobs. If you live in western CT, try the Kohl's in New Milford. I think that store might be a better experience. Try to avoid going to this store in Brookfield. I will now be shopping ONLINE using my Kohl's cash, now that I've found the right size for pants. Won't go to this store again. Not worth it to stand in line for half an hour, sweating.