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    Sierra

    4.4 (9 reviews)
    Closed 9:30 am - 9:30 pm
    Updated 2 weeks ago

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    Kohl's

    Kohl's

    (16 reviews)

    $$

    Staying mainly on the west side of town, I usually go to the Kohl's in Brewster if I have some of…read morethat sweet, sweet Kohl's cash burning a hole in my pocket. But since I needed to make a Costco run (and I'd mentally prepared myself for it) I decided to visit the east side Kohl's off of Federal Road. After this one-time experience , I think I'll stick with the one in Brewster. The outside of the store is kind of messy and looks like it's not maintained....it could literally be abandoned and you wouldn't tell the difference. You walk in and it's a standard Kohl's, only more tired and flatter. I know that may be hard to picture but when you go to the Brewster Kohl's and walk in, there's always a bright, seasonal display that is very welcoming and puts you in the mood to shop. Here, it was just a mess of carts haphazardly sitting around in the entry and some luggage that I wasn't sure was on display or was just waiting to be stocked. The selection was okay and they had stock, but there were a few areas that it looked like stocking had started but then been abandoned halfway through. Like boxes and carts and ladders just sitting in aisles and between racks. Not a big deal and maybe they're gearing up for back to school but just a little messy. What was the least appealing thing about this place is how long it takes to check out. We were the second people in line and just wanted to purchase one pair of swim trunks. It took a long time and there were no self service options such as they have at Brewster. Some dude had a complex return apparently so it took three cashiers several minutes to resolve that while the line kept growing. Then when we got to the cashier, he seemed really burnt out, which I can get and I empathize with. So a self-service option would have been quicker and a better experience. Anyway, the key takeaway from this review is that if you're in the greater Danbury metro area, take a ride on 84 West to Brewster and check out the Kohl's near the Southeast train station.

    rude staff, seem like they hate their job. won't be back . maybe they need training on how to…read moretreat customers.

    Burlington

    Burlington

    (11 reviews)

    $$

    Service is good, great selections in all departments, and the prices are excellent. The handbags…read moreand wallets are bought in massive amounts. The shoe department has all styles for everyone. This store is overall the best store for the best savings in Danbury.

    Burlington can be very hit or miss as far as finds. The prices are usually excellent. The quality…read moreof stuff is mid range. Again, hit or miss. The security people are really nice as are people on the floor, but there's a shorter statured guy with a mullet sort of haircut at the checkout that was bossing people around, whether it's other staff or customers and that's where the experience falls apart for me. I usually try to stop here every once in a while as a little pick me up after a hard day of work. Today I did that, and he was yelling in general out to the store (2xs) to "move up." I was waiting in line for 20 minutes where this wasn't a problem and then all of a sudden it was. He yelled at the third time and then muttered something under his breath, but he wasn't looking at me when I went up to the register so it felt personal. There weren't that many people there and only two cashiers. He was one of them because he was completely facing away from me. I had no idea he was talking to me. Asked me if I wanted a bag and to give my phone number. I said yes to the bag and no to the phone number And he seemed annoyed by this. Additionally, he didn't bag any of the items that I was worried would get damaged in the rain. Also, he snapped at me when I tried to scan my credit card after he scanned everything and asked me if I wanted bags for an additional fee. Assuming the transaction was ready to happen, I went to go swipe my card and yelled at me that it was not the right time to do that. And then I would have to do it again. I noticed that it was registering and I did everything right. And I wasn't scanning again for that purpose and I kindly told him that. Final straw was when I was trying to walk out and the stuff that I was getting as gifts had tags on them that were setting off the alarm. When I brought them back to ask him to please remove them, as that was embarrassing enough, he was complaining that I wasn't handing them to him fast enough and he had to finish scanning someone else, even though the merchandise wasn't even over-the-counter yet and I didn't want it fall on the floor and get dirty. Again, it was a gift. Really annoying and snarky. I don't do my job like this and I don't expect other people to either. I get it, it's a minimum wage job, but you should take pride in what you do. I was perfectly nice until I wasn't treated nice and then I was indifferent at most. He was rude. And he needed a little bit more customer service training if we're being honest.

    Sierra - deptstores - Updated May 2026

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