Spent an hour searching for shoes that everyone would be happy with only to get to the register and…read morediscover it "wasn't part of buy one get one 50% deal" despite a tag being on the exact shoes we picked. "They were mislabeled." Meanwhile, our total still would have come to $150. My wife shops deals. As a guy, I find the thing I want, check to see that the price is fair compared to elsewhere, then buy that thing. I personally believe that one of the major reasons brick and mortar stores are failing is because of bait and switch gimmicks just like this. Consumers are getting wise and we don't appreciate these games. Charge a fair price, run an occasional special, but don't jack people around when they're trying to spend money at your establishment.

This is a great shoe store with low prices for kids, men's and women's athletic, casual and dress…read moreshoes. The staff always greets us with a hello and we roam the aisles seeing what they have in stock. We mostly come here for new athletic shoes for the family and they carry great brands like Nike, Adidas, Vans and Converse. They almost always have a deal of buy one pair get one pair 50% off making a great deal! I'll get my stepdaughter a pair and I get a pair too :)

Stopped by Dick's Sporting Goods -- it was cool, nothing special. Store was clean and organized,…read morebut no one came to ask if I needed help. I found what I needed, grabbed my stuff, and left. Easy, just not memorable.

First off and foremost the service is by far the worst of any department store! Salespeople are so…read morebusy playing grab-ass with one another that customers are simply not waited on! I have been here multiple times and it's always the same. If you want assistance you have to use the kiosk. You bring the shoe to the unit and scan the information. You pick your color and size. You enter your name and the area you can be found. Then you wait. It's like pulling teeth to get them to return to check on you. I had boxed up the shoes and was ready for additional shoes to try on. Again, no floor person to provide help. I have to go back to the kiosk to get additional assistance. A royal pain in the butt. What has happened to providing customer service? It's of no value at this business. I did buy 2 pairs of shoes. Now that I know my size I'll simply buy them from the company directly or shop on amazon. For a few dollars more I think it will be worth my sanity. While I'm on a roll I suppose I should mention the check out process. That's about the same as the floor staff. Useless! I spent over $370 on 2 sets of shoes. On clouds and Hokas. The dude at the register states " you want to save $10, I'll enter your phone number, no email is needed". Well he doesn't tell you the $10 off isn't for another 6 months! Just in case you return the shoes. What a crock of crap! Very deceptive. They have since sold my phone number and all I receive is political invitations on my phone. Such BS. AND if you want to order a pair of shoes to deliver to your home, that too has to be done via the kiosk. No store to store transfers offered AND it can't be done at the front checkout when you make a return. This store is a terrible disappointment. Scheels here I come! October 2024

The foot scan and customer service are top tier. They let you know everything about how you walk…read moreand recommend based upon how your feet operate.

I want to support local businesses. This used to be Run On. Fleet Feet came in…read more As a seasoned runner, I want a local store that can help me fit shoes. I need access to running supplies and accessories as well as running attire. Here are my recent experiences: I came in for shoes and they were understaffed and sent me away. Twice. I came in for running nutrition and they focused on shoe fittings and I had to wait for a few dollar cash purchase. They recently eliminated the discount for being part of the local running club. And they mismanage the national program. That's if you can use it when you are turned away. This is a detriment to the national program which has deadlines on when you can use their loyalty rewards. Being turned away cost me my loyalty rewards. The national program refused to renew them and told me to ask the to comp it. Ugh. So overall, I would like to see Fleet Feet McKinney make some changes that improve the experience.

04/11/22- Monday…read more All staff members are very helpful. They offer Veteran discount. We love coming over here.

Lots of rotating clothes, shoes and accessories. This location is always super busy. Expect to wait…read morein line. Service is ok not amazing not bad. I expect sales at an outlet. Sometimes they have them, sometimes they don't.

Great store to come to if you're looking for a prom or special occasion dress at a great price…read more Also plenty of other name brand clothing at close out prices. Will also find shoes, bags and accessories here.

This was my first visit. I received excellent customer service. The employee was efficient and…read morecourteous.

It's not very often that a casual shopping trip turns into such a great experience, but that's…read moreexactly what happened at Macy's Backstage. Denise went above and beyond with her exceptional customer service--she was honest, friendly, and genuinely made our visit memorable. Without us even asking, she adjusted shirt prices, which showed how much she truly cared. Small gestures like that make a big difference. We'll definitely be visiting again because of her!

It's okay. Not a lot of options but service was good The value was not as expected but the…read moreselection was great.

This is my second time coming into this location with bags full of gently worn even brand new items…read morewith tags. Both time they've said NONE of my items are deemed worthy of their store. Mind you there's a mixture of my clothes and my two younger sisters clothing. I find it REALLY hard to believe they couldn't take not one item. Really a waste of my time.