My podiatrist recommended DSW for the shoes I needed and they did not disappoint. It's hard to find…read morea comfortable dress shoe from my 72 year old foot. I bought one and took it home. For it for awhile on the carpet and took it back. It was a no-hassle return and the lady was very helpful in pointing out brands to look at. I spent an hour trying on 4-5 different shoes until I found the perfect one. Wore it 7 hours on Sunday with not complaint. I had also ordered a pair of sandals on my previous visit. They came quickly and fit perfectly. I usually shop at Macy's. I won't be doing that anymore. Hurrah for DSW!

Bought some new regular priced Nikes and they squeak like a pair of cheap shoes every step I take…read more Will not shop here again.

Spent an hour searching for shoes that everyone would be happy with only to get to the register and…read morediscover it "wasn't part of buy one get one 50% deal" despite a tag being on the exact shoes we picked. "They were mislabeled." Meanwhile, our total still would have come to $150. My wife shops deals. As a guy, I find the thing I want, check to see that the price is fair compared to elsewhere, then buy that thing. I personally believe that one of the major reasons brick and mortar stores are failing is because of bait and switch gimmicks just like this. Consumers are getting wise and we don't appreciate these games. Charge a fair price, run an occasional special, but don't jack people around when they're trying to spend money at your establishment.

This is a great shoe store with low prices for kids, men's and women's athletic, casual and dress…read moreshoes. The staff always greets us with a hello and we roam the aisles seeing what they have in stock. We mostly come here for new athletic shoes for the family and they carry great brands like Nike, Adidas, Vans and Converse. They almost always have a deal of buy one pair get one pair 50% off making a great deal! I'll get my stepdaughter a pair and I get a pair too :)

Jeff from the bike section was extremely helpful and friendly. He provided exceptional service and…read moreI will definitely return again for any of my bike needs. Thanks again Jeff!

First off and foremost the service is by far the worst of any department store! Salespeople are so…read morebusy playing grab-ass with one another that customers are simply not waited on! I have been here multiple times and it's always the same. If you want assistance you have to use the kiosk. You bring the shoe to the unit and scan the information. You pick your color and size. You enter your name and the area you can be found. Then you wait. It's like pulling teeth to get them to return to check on you. I had boxed up the shoes and was ready for additional shoes to try on. Again, no floor person to provide help. I have to go back to the kiosk to get additional assistance. A royal pain in the butt. What has happened to providing customer service? It's of no value at this business. I did buy 2 pairs of shoes. Now that I know my size I'll simply buy them from the company directly or shop on amazon. For a few dollars more I think it will be worth my sanity. While I'm on a roll I suppose I should mention the check out process. That's about the same as the floor staff. Useless! I spent over $370 on 2 sets of shoes. On clouds and Hokas. The dude at the register states " you want to save $10, I'll enter your phone number, no email is needed". Well he doesn't tell you the $10 off isn't for another 6 months! Just in case you return the shoes. What a crock of crap! Very deceptive. They have since sold my phone number and all I receive is political invitations on my phone. Such BS. AND if you want to order a pair of shoes to deliver to your home, that too has to be done via the kiosk. No store to store transfers offered AND it can't be done at the front checkout when you make a return. This store is a terrible disappointment. Scheels here I come! October 2024

The foot scan and customer service are top tier. They let you know everything about how you walk…read moreand recommend based upon how your feet operate.

I want to support local businesses. This used to be Run On. Fleet Feet came in…read more As a seasoned runner, I want a local store that can help me fit shoes. I need access to running supplies and accessories as well as running attire. Here are my recent experiences: I came in for shoes and they were understaffed and sent me away. Twice. I came in for running nutrition and they focused on shoe fittings and I had to wait for a few dollar cash purchase. They recently eliminated the discount for being part of the local running club. And they mismanage the national program. That's if you can use it when you are turned away. This is a detriment to the national program which has deadlines on when you can use their loyalty rewards. Being turned away cost me my loyalty rewards. The national program refused to renew them and told me to ask the to comp it. Ugh. So overall, I would like to see Fleet Feet McKinney make some changes that improve the experience.

This is your typical Nike outlet store. Very big with a ton of merchandise. Most of the clothing up…read morefront and aisles of shoes are standard retail pricing or may have a 10% discount. The open boxes on back wall are the only true clearance priced shoes. Service is good and plenty of roaming staff to help out. My new shoes (pictured) retailed originally for $219.00 and were at store for $59.00! They were also on a 30% discount. I walked out with them for $42.00, including tax. You just have to be patient and pop in often to find new deals. Know your pricing and hope for a little luck.

Great place to pick up deals on Jordans and other Nike shoes but unfortunately the Indians come in…read morethere with their nasty feet and try on shoes with NO SOCKS and then throw them back on the shelves. Let management know and they knew exactly what I was talking about but still allow them to try on shoes with no socks even though it's a health code law and their store policy. Please management do something about and enforce them to wear socks before trying on shoes

Great store to come to if you're looking for a prom or special occasion dress at a great price…read more Also plenty of other name brand clothing at close out prices. Will also find shoes, bags and accessories here.

This was my first visit. I received excellent customer service. The employee was efficient and…read morecourteous.

It's not very often that a casual shopping trip turns into such a great experience, but that's…read moreexactly what happened at Macy's Backstage. Denise went above and beyond with her exceptional customer service--she was honest, friendly, and genuinely made our visit memorable. Without us even asking, she adjusted shirt prices, which showed how much she truly cared. Small gestures like that make a big difference. We'll definitely be visiting again because of her!

This is my second time coming into this location with bags full of gently worn even brand new items…read morewith tags. Both time they've said NONE of my items are deemed worthy of their store. Mind you there's a mixture of my clothes and my two younger sisters clothing. I find it REALLY hard to believe they couldn't take not one item. Really a waste of my time.

I went in with multiple items like lulu belt bag, dooney and Burke backpack, Valentino sandals and…read moresome other things like shoes, mind you they're all in great shape! they offered me $40 cash or $50 store credit, like are you kidding me?! I just asked for my stuff back because I most likely have better luck on Facebook market. It's like they wanna buy your stuff for extra cheap hence their name but jack the price up in stores. Never selling here again.

I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.