Top line: consistent go-to…read more Over the years this location seems to offer fewer selection in terms of shoes, but it is still my go to. I appreciate having shoes for my whole family. And consider this: I needed a suede touchup kit for my beautiful suede skirt. I didn't want to order one from Amazon and I need it right now. I walked right in and found a suede cleaning kit right in the front of the store. You just can't beat that offering. Service is ok. Inventory turns over quickly. Often, if you find a shoe you like, but not the size you can order it immediately online. Parking is a challenge, but there is an extra parking lot right behind the store I always take advantage of.

DSW has the worst customer service I have ever seen in my life! I had a mishap with the order they…read morecharged me twice when I tried to dispute it with my bank. They would not dispute so I got one pair of shoes that was $45 and I got charged twice for $90!!! For kids shoes!!! you lost a loyal customer I will never shop here ever again!!!!

Stopped by Dick's Sporting Goods -- it was cool, nothing special. Store was clean and organized,…read morebut no one came to ask if I needed help. I found what I needed, grabbed my stuff, and left. Easy, just not memorable.

The absolute worst customer service I have received from a Dicks. Ordered a soccer ball 3 hours in…read moreadvance and when we got to the store they said they couldn't fulfill it because they didn't have the item. Fine. So we went back to the soccer section to find a different one. Oh look THE EXACT SOCCER BALL WE ORDERED!!!!! Right on the shelf. So then we brought it back up to the front they said we had to purchase it again. Excuse me?!?? I have the order right here. It was online too, the store was the only ones who couldn't see it. After an HOUR of back and forth they FINALLY agreed to call customer service, at MY suggestion. Like why was that not the first thought. And guess what, THEY COULD SEE THE ORDER TOO! Steve was not accommodating nor TRIED to find any solutions to fix the issue other than "just buy it again". Didn't look for a coupon to help offset cost since I had used bucks on the order. Nothing. Just rude. Called customer service. They said the only time that happens is when the store cancels the order!! So all of that confusion and all they had to do was apologies for canceling the order. They just didn't even look because there were plenty there. Completely ridiculous

Ermagherd, I love this place…read more I'm taking a trip to DC in a few weeks and was looking for comfortable shoes ; shoes that were made to stand or walk in all day. I wasn't looking for fashionable or trendy... just comfort... and I expressed all of this to the lovely gentleman who was assisting me at Fleet Feet. He had me stand on their foot measuring thing- turns out I have very high arches (I thought they were normal?) and I've been wearing the wrong size shoe- slightly too small. So he pulled some arch support and brought out 3-4 options of shoes that fit what I was looking for, and in the correct size, too. I did spend quite a bit of money on the final shoes that I chose (fair warning!) - but I was prepared to do that so I can enjoy my upcoming vacation. I've been wearing my new shoes - Hokas- for a few weeks now and am loving them. Thank you, Fleet Feet!

The foot scan and customer service are top tier. They let you know everything about how you walk…read moreand recommend based upon how your feet operate.

Lots of rotating clothes, shoes and accessories. This location is always super busy. Expect to wait…read morein line. Service is ok not amazing not bad. I expect sales at an outlet. Sometimes they have them, sometimes they don't.

Great place to pick up deals on Jordans and other Nike shoes but unfortunately the Indians come in…read morethere with their nasty feet and try on shoes with NO SOCKS and then throw them back on the shelves. Let management know and they knew exactly what I was talking about but still allow them to try on shoes with no socks even though it's a health code law and their store policy. Please management do something about and enforce them to wear socks before trying on shoes

Great store to come to if you're looking for a prom or special occasion dress at a great price…read more Also plenty of other name brand clothing at close out prices. Will also find shoes, bags and accessories here.

Had a wonderful shopping experience here at Clark's in the Allen Outlet Mall. I was looking to…read morereplace an older pair of dress black Clark's that were just too beat up to wear anymore. They had great arch support and looked good too! And I found a pair on the shelf just like them! And they had a promotion any two pairs $99! I was looking to find a cute pair of sandals. I found them in a blue but thought the tan color might match more of my clothing. Lucky for us, Sam walked by and was able to find the size and the color I was looking for! I found all of the employees that worked at this store to be extremely happy, friendly and professional. I was joking that everyone that worked here was named "Clark" because they all wore a "Clark" name badge. I was extremely impressed by the selection, price and feeling like a valued customer throughout my shopping experience. Thank you to Sam and the entire staff for making shopping in your store so much fun!

Employees are so nice here! The store is a bit small so on the weekends, you will have to dodge…read moreother customers while browsing shoes. Also, you might need to stand while you try on shoes because there's shoppers who are just there with their friends. Their shoes are so comfortable so you can definitely get some good deals there.

This was my first visit. I received excellent customer service. The employee was efficient and…read morecourteous.

It's not very often that a casual shopping trip turns into such a great experience, but that's…read moreexactly what happened at Macy's Backstage. Denise went above and beyond with her exceptional customer service--she was honest, friendly, and genuinely made our visit memorable. Without us even asking, she adjusted shirt prices, which showed how much she truly cared. Small gestures like that make a big difference. We'll definitely be visiting again because of her!

They made it look nicer inside, but this place is ridiculous with its pricing. This location…read morespecifically seems to think $10-$15 price drop is a steal with a stained/ stretched/ We love the better for the plan as recusing clothing movement but bring back fun thrifting. And more affordable used clothing. Richardson has much more common sense pricing with used clothing.

This is my second time coming into this location with bags full of gently worn even brand new items…read morewith tags. Both time they've said NONE of my items are deemed worthy of their store. Mind you there's a mixture of my clothes and my two younger sisters clothing. I find it REALLY hard to believe they couldn't take not one item. Really a waste of my time.

I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.