Absolutely wonderful first experience here. Everyone was welcoming; appointment was punctual and…read moreI'm loving my new contacts! Great selection of frames as well. Doctor and staff knowledgeable and friendly. I'll definitely be returning.

I've been going to Roland Park Vision for a few years now, and I'm a fan. All of the staff are…read morewonderful - friendly and professional. The appointments start on time, and it's never too hard to get an appointment (in my experience). For me, it's a convenient location - on Cold Spring, with a parking lot and traffic that's not too bad! I'm a very satisfied patient, and I recommend them!

Dr. Jain was very friendly and did a good eye exam. The Office Manager Duane however made mistakes…read morefilling out my MVA eye screening form which caused 2 restrictions to be applied to my drivers renewal. It took me most of 4 hours with DMV and Innovision to straighten his mess out which I was charged 39.95 for. Be very weary of upcharges no eye drops during exam 39.95, frames that go just over your insurance coverage out of pocket 20.00, lenses that go just out of your free insurance lenses out of pocket 41.00. Pair of reading glasses and MVA filing their price 517.00 minus insurance still costs me 86.00 out of pocket. Do your homework before you go to this place.

We had a great experience; my son and I had an eye exam and Dr.Jain was so kind and pleasant. She…read morewas very thorough and explained everything to us!

I had my first appointent at Federal Hil Eye Care and it was a wonderful experience. Every front…read moredesk person was helpful and attentive. Sherry was so, so nice and informative about the specific procedusres I had done. And Dr. Klassman was exceptional during my exam. He was thorough in his assessment, offering insight and background information that helped to give a grounded understanding of my eye health. He was patient and kind in a way that made me feel very comfortable. I've historically had subpar, terrible interactions at the eye doctor so this was a lovely reparative experience. I look forward to continuing my care here!

Thank you Dr Klasman once again for taking such great care of my eyes. A slight prescription change…read moresince my recent health scare, with your confidence that I'm on the road to wellness once again is more that I could have asked for. I appreciate the thoroughness of the exam leaving no stone unturned for my health and wellbeing.

1. My prescription stated Bifocals, I paid for Bifocals. I did not receive Bifocals. Costco…read morecorporate refused to compensate. I have a strained my eyes due to Costco screwup.

I went to the optical department at Costco, located in Owings Mills. It took the optician two…read moreseparate times to examine my eyes and took the place, where my glasses were made, 3 or 4 times for me to accept my glasses. Wish I never accepted them. Other then loving the pretty frames I selected, I have nothing good to say. I have been having terrible headaches and eye strain from the Costco lenses. Not worth saving money when it involves your vision!!! Going to go back to my eye doctor I've used in the past. Don't nake the same mistake that I did!!

Absolutely love Clarity Eye Care! The staff is AMAZING--so friendly, professional, and welcoming…read more They are always prompt and on time, and I really appreciate how clean they keep all of the equipment. I love coming here for both myself and my husband. The entire team is wonderful, and we always have such a great experience. Highly recommend Clarity Eye Care!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

I made a new patient appointment to have a stye treated, and I was scheduled with Dr. Le. This was…read moremy first experience with a stye, never having one before. Well, Dr. Le was rude, condescending, arrogant and insulting. She repeated herself over and over and spoke to me like I was a child she was 100% annoyed with. Dr. Le was rude, condescending, arrogant and insulting. See how I repeated that Dr. Le? I regret going to them in a time of need and will never return. She gave me the prescriptions I needed, but that is her ethical duty. Her bedside manner is horrible. For all of your eye care needs, go elsewhere. Oh, and I browsed the frames while I waited to be seen - wow, the markups were insane. One more time just for Dr. Le...Dr. Le was rude, condescending, arrogant and insulting.

I think I've been coming to Professional Vision over 10 years. I like that I'm able to make…read moreappointments that fit my schedule, as well as frames that suit my style. The added bonus is the professional of the staff. They are very patient when you are trying to find just the right frame. A few times, I have wanted a particular color and they looked online to see if it was offered in a different color. Out of the locations I have visited, the Timonium location is my favorite.

Great Place Doc are Amazing wouldn't trust my Eyes to No one Else!!!! Great Exam!!!!read more

Real mixed review. I love my eye doctor, Elizabeth B. McGinn, OD. I have hard contacts, she is…read moregreat at getting them fitted correctly. I also wear glasses. My husband and I have been going to her for many years and really like and trust her completely. The staff at the eyeglass area is a real mixed bag. They had a great woman who retired a few years ago. Never had a problem with her. Last year I had had a lot of issues with my glasses that dragged on for several weeks and they were never quite right but I was told today the woman who helped me had also retired since last year and they had some great new staff. I really wanted glasses that fit and I could see out of properly. I was excited at the idea of not having to try Costco/Warby Parker/random stores etc. Dr McGinn also made a note on my prescription to make extra effort to center my lens properly and pick out frames that work. Dr McGinn said they had a new man working and recommended going to him but he left on his break when I was done with my appointment. This was on 8/25/21 at around 11:20 am. This woman approached me from behind who I didn't even realize worked there at first because of how she was dressed and acted. She asked if I was looking for frames. I said I was and asked if she could help me pick out frames that might work best with my (high) prescription and lens and she said no and walked away. I looked for a few minutes with my husband and then said to her that between my issues last year, the trend of huge glasses (which I know I can't wear) and my eyes being dilated, I was having trouble finding the correct size glasses. I asked if she could help me again and she said no and that I should leave and come back if I wasn't "able" to pick out frames on my own. It was said in a very strangely aggressive way. My husband and I were the only ones there so she wasn't busy with other customers and she gave no reason why she couldn't help me. I picked out some frames and told her that I don't know what went wrong last year but I think either there was some problem with the fit or the lens themselves because I have to put my glasses on the tip of my nose to see through them. I repeated that I hoped she could help me chose the right frames and again she said no and splayed out on a chair staring at me. I said knew the problem wasn't a change in my eyes because my contacts were fine and my eyeglass prescription didn't change much then or now. She kept talking over me and "correcting" me for things I wasn't wrong about or even saying in a bizarre way. It was really shocking and uncomfortable. I've never been around a "professional" that acted like this before. It was very unsettling. I'm not an optician. It's her job to help fit me with the proper lens and glasses. I told her I knew it could be a glasses shape/lens issue which is why I wanted some guidance and she just kept talking over me in a really argumentative, aggressive way. I finally just grabbed my prescription and left. She was incredibly rude and hostile. My husband had brought frames with him to be filled with his prescription so he stayed a minute to get help with that. Hopefully they will be be fine? We were hesitant about dealing with her at all but since he had brought glasses he knew worked we thought maybe she could handle placing the order. I hope we didn't make a mistake. After I left to wait in the parking lot he told her that the problems I had last year dragged on for months with the very overwhelmed and now retired worker for various reasons beyond my control and that I had finally given up and made do for the past year but that my glasses haven't been really useable. She said the woman had been "covering for her" when she was ill and that "everyone has problems". Truly, what is going on here? Isn't having glasses that fit and you can see out of the bare minimum you can expect from an eyeglass shop? I've been wearing glasses for 35 years! There has never been this level of drama. I truly was excited to get help and spend hundreds of dollars at this place and this woman was so combative and unprofessional I had to leave with nothing. So three stars because I love the doctors but I would avoid the eyeglass shop like the plague just in case you have the misfortune of encountering this woman. A stranger off the street could give you better service.