The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

I am thoroughly impressed by the experiences I have had with Clarify Eyecare! Dr. Chan is very…read moreknowledgeable, kind, thoughtful, and her examination is very thorough like I have never experienced. She also makes me at ease when I ask questions about things that I don't understand. In addition, when I sent an inquiry through their patient portal about another appointment with a specialist that she referred me to, she called me within 30 minutes to explain what's going on and to assure me that everything is okay. You need to make appointments for different things like eye exam or glasses pick up. This assures that we are not waiting for a long time. Everything is carefully streamlined. And the staff folks there are also so kind, professional, personable, and knowledgeable. They spend time with you as much as you need to make sure we are happy with our order, etc. The office is very inviting and there are plenty of options when it comes to frames. I used to go to another optometrist's office where I got minimum examination which took like 10 minutes and they would tell me that my insurance would not cover the lens that I needed (which now I think was a lie after how much I have paid at this clinic). I used to pay over $1,000 for a basic pair of my prescription glasses - not designer's brand. At Charity Eyecare I have spent around $400-$550 for a pair with the best lens that I can get. And they always have good music which is a plus! As you can see, I have been spending a lot of time describing how wonderful my experience has been- and I hope you'll be able to get excellent experiences as I have!

I've been coming here for my eye exams for about 6 years now. I've always had pleasant experiences…read morebooking the appointment, receiving reminders, checking in, and the actual visits. Because of my sensitive eyes, I opt for the retina photograph instead of getting my eyes dilated - just let the front desk know upon check-in and the tech that takes you back. It's an out-of-pocket cost, but worth it. The techs take you to a different room to have your eye pressure checked and retina photos. Once in the exam room, it's usually a quick (& thorough) visit with the optometrist. I see Dr. Baziz - he's always patient and ensures I have a good understanding of what he sees/looks for. The front desk, techs and Dr. Baziz are all kind and knowledgeable individuals which is why I can't recommend them enough to my family/friends in the area. Though I've moved away from the area, I am happy to make the commute to this practice because I am confident that I am always taken care.

I have been a patient here for over a decade. I am not sure what is going on with them but the…read moreservice I have received over the past 8 months has been TERRIBLE. I have an eye condition which makes hard contacts medically necessary. I have had this for over 10 years and have never had issues. I love Dr. Williams and his team. But this time around I was told that my insurance would not cover the fitting and that I would need to pay out of pocket ($600 bucks) which I did. When I went in they treated me like I had never been there before, made me fill out paperwork I had already filled out, charged me for the OOP charge after explaining to me like I was a 5 year old that I would need to pay (which I did). I met with their optical department director after the visit and was given reassurances that they were working on things. I communicated with my health insurance company and they said it was a mistake that I was charged (year, like no crap it was a mistake). I tried to call Katzen multiple times and have left voice mails, heard nothing back. Sent an email through their portal - again, nada. So along with them treating me like I was 5 ,charging me when they shouldn't have, I have now been waiting to hear when my contacts will be ready for 2 full weeks with not a word. Their service has dropped through the floor. If I wasn't so trusting of Dr. Williams (Again, I have seen him for over 10 years) I would leave them. DO BETTER.

Their lab lost my prescription and they kept me waiting over a month without any follow up. They…read morerefunded my $$ without a hassle.

I think I've been coming to Professional Vision over 10 years. I like that I'm able to make…read moreappointments that fit my schedule, as well as frames that suit my style. The added bonus is the professional of the staff. They are very patient when you are trying to find just the right frame. A few times, I have wanted a particular color and they looked online to see if it was offered in a different color. Out of the locations I have visited, the Timonium location is my favorite.

My wife and I had our first eye exams with Dr. McGinn this morning. As new patients, we weren't…read moresure what to expect, but we were both impressed with how knowledgeable and professional he was. In addition, he was very nice with a great sense of humor. We enjoyed our exams and will be his patients going forward. All the staff we encountered were very nice, too. If you need a new eye Doctor, I strongly recommend him.

It was my first time going to a eye doctor. The staffs were very friendly. Caroline, the…read morereceptionist was very nice also. It wasn't too long to wait. I got my eye checked then the lady was trying to pick out a frame for me. She picked a lot of frames with a lot of choice. It ended up a lot more money than I expected but she was willing to help me pick another cheaper one to reduce the price. She was very patient to me also. Julie was very nice and explain to me well during my eye exam. Overall, it's worth to try it there.

Never again. First my appointment was made then after waiting 15-20 minutes I'm told "the machine…read morewent down" and they need to reschedule. Now I'm here for an hour after my appointment. I'm just getting scripts and going to Warby Parker.

Wow, would love to see their "curated" collection of frames, but the hours & days open are…read moreExtremely Limited (closed Fri/Sat), especially us folks who work outside of town & for whom Friday afternoon or Saturday is really the only or best option. Oh well, maybe i'll get in "someday"...

I am most heartily recommend this gem of an optical shop. All of their glasses are curated and…read moreunique. You will not find two of the same pair in the entire shop. I picked up a sweet frame from France which is not only unique, but also featherweight and surprisingly sturdy. The service in the shop was excellent. I highly, highly recommend I candy. Oh and if you do go there, please check out the drawer with the glasses on sale.

Had a fantastic experience at LasikPlus in Towson! Got Lasik 3 days ago and am seeing great with…read moreminimal downtime. The Staff is very friendly, knowledgeable, and efficient- all of my appointments were on time and well-explained throughout the process. I would definitely recommend!

100% would recommend. Great people , great outcome and very satisfied with results. Able to see…read more20/20 vision.

I trust them so much that now that we have moved out of the state of Maryland we traveled the 2hrs+…read moreto get our yearly check up. Their District Manager, Brady Gold, is professional, caring and provides outstanding customer service. Dr. Levin provides a comprehensive exam sharing information with you on the health of your eyes and whether a new prescription is actually needed. It's important to have individuals that not only love what they do yet also have integrity in their work. I highly recommend this business to anyone in Baltimore City looking for eye care.

I had purchased some glasses from them in September, for some reason I could not see out the…read moreglasses, took them back for adjustment, but still couldn't see out of them, on my third visit to them for the same problem, I was seen by Brady who checked my glasses and found that my Rx was not right. Just got my glasses back on Tuesday and still the frame was not right, so back I go to see Brady again. He was so patient and kind and considerate of my problem with my glasses. I was able to get another frame that was more suitable, thanks to Brady's kindness and understanding. If you ever go to this office make sure that you see Brady. He is all about the patients satisfaction with their glasses and he definitely went the extra mile for me.

Dr. Rowen was the third eye doctor I went to for lasik. I didn't like the first two like I liked…read moreher. She is kind and a real expert. I haven't needed any glasses since I got the surgery and my new eye site is like a miracle!

This is the second time my husband and I have been to Dr. Hyatt's office. He has a solid staff all…read moreof whom are helpful, and efficient in assisting patients. Dr. Hyatt himself is a caring optometrist, knowledgeable and approachable. He doesn't try and push unnecessary treatments or prescriptions on patients. He's honest and gives patients a fair yet easy to understand diagnosis as well as a choice. He told me I could choose whether I wanted to get bifocals or single vision lenses. My husband and I will be customers for a long time, and would recommend Dr. Hyatt to any of our friends or family.

Caveat Emptor - BUYER BEWARE I had an exam and purchased glasses here. The day I picked my glasses…read moreup I told them I couldn't see - I was seeing triple. They suggested I wear them for awhile. I have worn glasses for 50+ years, wearing them for a month didn't change anything. When I returned for a second visit, fully expecting a refund, the older gentleman was rude and defensive. Never got a refund and cannot wear these glasses. The worst care I have ever received. I went to another eye doctor, they did a full eye exam, then checked the prescriptin on the glasses and said it was wrong. "No wonder you're seeing triple, this prescription is wrong." Choose wisely