I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

Out of the numerous laptop repair shops in the area, TechCare was the first to tell me they could…read morelook at my Razer Blade 15 laptop. I received "No" after "No", but Ray reached out and said he had an idea. My gaming laptop was no longer powering on and due to its model, essentially every repair shop said they couldn't handle it. I was able to come by and drop off my laptop for a diagnostic check. An hour later Ray was done and sent me a highly detailed Diagnostic report with findings, causes, and recommendations. My issue required a full motherboard replacement so we weren't able to proceed with any fixes. Regardless, I am grateful to the expertise and support Ray has given me for the laptop. If I have any other pc issues in the future, I would return to TechCare, they know what they're talking about!

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

They fixed my daughter's laptop. Dropped it off Monday & it was ready by 1pm Wednesday. It was $309…read morefor the repair & installed new hard drive. BTW, it's in the same complex as the taqueria (across the street from Goodwill). If you blink you'll miss it!

Michael is the best! Quick work for a great price, he goes above and beyond, I would 100% recommend…read morehim to anyone who is having tech issues. I first thought it was just a small issue, so he stopped by my apartment to take a look. While he was there, it became clear that my motherboard needed to be replaced. I'm a student so my PC is super important to me, but I'm also pretty broke. Michael not only fixed my PC in less than a week, but he also found me a new motherboard at a discounted rate! My PC is now up and running perfectly. He even cleaned it up before giving it back, removing the dust and organizing my wiring, and he did it all for a super great price.

UPDATE! Michael is the best! Death in the family... a computer had to be unlocked for urgent info…read moreand no password available. I didn't know that Apple products are the hardest to get into. Michael told me as much - was honest as he was the first time. No promises. Gave me a timeline, of course he adhered to and VOILA! Also, he inventoried everything & returned exactly as he received it. (P.S.: Having such great assistance at a difficult time was extra appreciated) UPDATE 2: Cat kicked water on to my laptop. (Yes, I am blaming the cat.) Texted Michael for advice... it was a simple fix, required overnight care, but again, problem solved. LESSONS LEARNED: keep water & your cat away from your e-devices and LISTEN TO THE SUPER TECH GEEK!!!

The guy here was friendly and knowledgeable. Id bring a phone here for repair anytime.read more

W mans he came in clutch and helped out a lot i would come again. He is very nice. Woowread more

Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into…read moreWindows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend!

Charles is truly "lightning" fast! I emailed a message…read morethrough Yelp at 10:15 pm, got an immediate response from him to call the number he provided in the morning. I did, and he stepped me through the repair process (driver had become uninstalled) and fixed the problem within 7 minutes.....no trip to a store, no being without my laptop for days.....EXCELLENT SERVICE, KNOWLEDGEABLE, PROFESSIONAL!!!!!

Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

I brought my laptop in on Friday afternoon after liquid damage and was told they'd clean it,…read morediagnose it, and have it ready by Monday. After a couple of calls, I finally got it back Tuesday. The diagnosis was simply that a "power chip" was damaged, and they recommended replacing the entire motherboard for about $690 because they don't do chip-level repairs. They also charged me for the diagnostic ~$100, even though their website advertises a free diagnostic. The laptop still smells strongly of coffee, which also made me question whether it was actually cleaned or how thorough the cleaning was. Overall, the turnaround was longer than promised, communication required follow-up, and the diagnosis was too vague to give me confidence in spending nearly $700 on a motherboard replacement.

Binh troubleshoot on the spot and we got our problem identified on the same visit! In the past with…read moreother computer places, we would have to drop off and wait a day or two before we can pickup. His diagnostic prices are very reasonable. It is a home based business, so be prepared to see some cats and cat food on the ground. It's not the most professional space, but if you can overlook these things, then this is a good place to get the computer fixed quickly!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

Mike and his staff have been assisting me since I started my business 39 years ago, and now as I…read moremake the transition into retirement. I find it such a relief to know I can call someone who knows my system, knows and advises on the products I need (from software to hardware). At times I need a home visit, usually they can log on and solve my problem. Sometimes I can take my equipment by their office. Their prices are reasonable for the convenience of someone who knows my needs, consistently over time. Their advice has been consistently accurate and helpful. I have tried others (and they they have advised me to go to Office Depot when that was the better option. They were helpful too). I go back to Mike for guidance and answers.

I needed a quick turnaround on a battery problem with my laptop. Just like he did when I had a…read moredifferent problem last year, Stephen jumped on it, fixed it, and made sure the pricing was fair. Many thanks to Stephen for his awesomeness, and many thanks to Pro-2-Call.