1. Watts Machining

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Santa Clara, CA

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Watts Machining

3.7 (3 reviews)

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15 years ago

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Sincere Home Decor - Kitchen, cabinets

Sincere Home Decor

(360 reviews)

$$

Newhall

I would like to take a moment to recognize Thinh for his exceptional service and dedication…read morethroughout the entire process. He was incredibly patient, attentive, and professional from beginning to end. He took the time to answer all of my questions, made sure I fully understood everything, and was always willing to help whenever I needed assistance. What impressed me most was his commitment even after the sale was completed. His follow-up and after-sales service have been outstanding. He has been very responsible, responsive, and genuinely caring throughout the entire experience. I truly appreciate the time and effort he put into making sure everything went smoothly. His patience, professionalism, and excellent customer service made a very positive impression on me, and I believe his efforts deserve to be recognized.

They have just about everything you need for a home remodel, including cabinets, countertops,…read moretiles, flooring, faucets, toilets, knobs and handles, mirrors, lighting, etc. Several years ago we came to Sincere for our kitchen remodel, and they helped us layout our entire kitchen. We loved the design and we still enjoy our kitchen today. Now we're ready for bathroom remodels, and their bathroom vanity selection is not as expansive as their kitchen cabinets. There are still many options, from lower end to high end, but we really didn't find the perfect fit for our bathroom. However, we got lots of great ideas on bathroom lighting and mirrors.

Williams-Sonoma

Williams-Sonoma

(108 reviews)

$$$

West San Jose

I broke a couple of glasses and that brought me here. Williams-Sonoma is our go-to store for…read morehigh-quality kitchenware, cookware, and gadgets. The staff are usually helpful, and it's fun to browse everything from bakeware and knives to specialty ingredients.

If you're looking for a well-lit store, organized shelves and a modern one with great customer…read moreservice, W&S at Valley Fair is the only store to go to. Today Bixia assisted me and I think she deserves more than the 5 star rating Yelp is providing. Thank you for your friendliness and efficiency Bixia! I went close to noon today and the store had a few couples walking around. The minute I walked inside the store, Bixia greeted me and asked if she could assist. She saw I had a list in my hand and automatically commented me for doing my homework. Took less than 2 minutes plus her expertise on this 2 quart pot I was looking for and she sold me a product! Sad the store didn't carry my item, but it was ordered online and the whole process took a couple minutes. I was overall impressed with Bixia's efficiency. Her colleague at the register was equally friendly even though he just greeted me on my way out. I was just at the Hillsdale location last night and that store is half the size of this Valley Fair location. The shelves were not as organized and poorly lit. No one greeted me at the door. There were only two associates and one manager I later spotted, but the customer service threw me off--you had to walk up to ask for help and later on give you the feeling they are readily available at the door when they act like they are monitoring you...watching you like you'll walk away with something. Ratings were on point about what this location lacked and wished I read the reviews prior to coming in. Take notes Hillsdale, there's a reason Valley Fair has more stars and foot traffic.

Floor & Decor - Interior

Floor & Decor

(439 reviews)

$$

I've bought almost all the tile for my bathrooms and fireplaces here…read more The second time we ordered at 6pm for store pick up on a Saturday but decided to go in and pick it up instead. DONT DO THAT. They make a BIG fuss. Just order for pick up and wait for your ready message or go in store to pick it up yourself and buy at the register. Anyway, apart from the lady in the black apron making a fuss, this experience was top tier. We knew exactly what we wanted and knew the store was closing soon so my husband got the flat bed cart thing and carried our one year old straight to the back corner with my son following behind him. They left me in the dust because I am heavily pregnant and was waddling. Every store employee we passed told me "we're closing soon" so when I saw my husband up ahead walk past a worker and the worker look back at him, turn course, and begin to follow my husband I thought "we better hurry up" this guy is going to tell us they're closing soon but nope! He was soo nice! Asked us if we had questions, helped my husband load our flat bed cart because we were getting twelve boxes of 12x36 tile, got a forklift to pull out the boxes in the back and walked us to where the grout that was in display is located. I believe his name is Luis! Thank you Luis for a wonderful experience. We're sincerely sorry if we got you in trouble. You didn't know we ordered ahead until we got to the register. If anything this man deserves a promotion! Top tier customer service! Also, we hurried to this location to get the tile we wanted because it was $30 cheaper per box than the location by our home! Thats why we always make the trip to this location.

Interesting experience today......not busy at all.... In fact I only saw maybe 3 customers....i…read morewent to look at vinyl flooring for a commercial building..... I found some but the chances of me finding anyone to help me was zero....lots of help doing nothing....wait, they were doing something on their phones....and there was a staff meeting I guess, about 5 of them were discussing something in a circle....they are great at ignoring customers.... I should have known better....same thing happened last year and I ended going somewhere else for my hardwood floor.... That sad part is they have a lot of options.....and I really wanted to buy or order.....but after going to the tile section (same thing happened there) I was exhausted.... What's really crazy is there are more people to help you at Home Depot???......

Watts Machining - productdesign - Updated October 2026

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