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    Sincere Home Decor

    4.6 (360 reviews)
    Open • 9:30 am - 5:30 pm
    Updated 1 month ago

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    Services - Sincere Home Decor

    Custom cabinet construction

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    Recommended Reviews - Sincere Home Decor

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    Drop and Go zone, designed using kitchen cabinets

    I highly recommended Sincere Home Decor's kitchen cabinet design services, especially working with Bao Duong at their Santa Clara office. I had a whole house remodel and I worked with Bao on designing both my kitchen and a drop-and-go zone next to the kitchen. After a detailed introduction of all the cabinet brands they offered, I decided on Omega cabinets with a custom color. See photos for almost finished project ( We are still waiting for the microwave oven to show up, but that's another review for the appliance company.) Design service: Bao has a great attention to details and explains how every detail in design affects how we will use the kitchen well. He caught my fridge door open angle issue and we work together to solve it in advance. He is very responsive and always update the design according to our meeting promptly. He is good at communicating with my GC, and making sure everyone is on the same page. Custom color process: this is Omega specific. It went well as long as you have enough time planned out for getting the sample doors made, you can get a very specific color cabinets. Delivery: was on time, actually a bit early, right before Christmas. Corrections/ adjustments: There were some small mistakes with the cabinets delivered but Sincere and Omega worked together to quickly ship me the correct ones. Also, in a project this size, there are going to be small accessories missing. They also ship those fairly fast.

    New duplex kitchen with Sincere Cabinets.

    Sincere Home Decor especially Bao's service is amazing. Can't say enough good things about the experience working with Bao and the cabinets we received. We probably had changed our minds more than 10 times in our kitchen design, Bao always greeted us in a very welcoming way and very patient in changing our design whether it is minor little things, or even a total re-draw, or change to a different brand due to cost from a sale event, or just the flexibility in available options that can meet what we want. He will remind us of certain things, or things he doesn't recommend that your contractors will not tell you until it's too late. All items were delivered in promised time frame or earlier. One panel color was off and Bao helps us get extra panels until it matches. I know my contractor also contacted Bao with questions and he is always there to help. We are renovating our entire duplex. Will definitely go back for other needs.

    We remodeled our kitchen and had couple cabinetry options. After careful consideration we decided to order cabinets from Sincere and were not disappointed for a second. From visiting their store to deliver and cabinet quality -- every step was smooth and our contact Thinh Nguyen made sure to answer all questions and sit with us to measure our kitchen properly. He was very friendly and knowledgeable about kitchen remodels and made some suggestions which saved us some money and improved the functionality of the kitchen. Without him our experience would have been way more stressful and costly. Props to him for making 100% accurate measures, we were able to install our kitchen without any issues and countertops were enough to cover all surface. Even our contractor was suprised. We ordered Diamond cabinets, while it has longer lead time (which we told initially) it arrived without a delay and without any missing/broken piece. I was pleasantly suprised by the quality of cabinets as well. Given that they are in budget friendly category, we are truly enjoying the new kitchen! Thank you very much and we are definitely coming back for Bathroom remodel in future.

    Evangeline D.

    We purchased Omega kitchen cabinets from Sincere for our kitchen remodel and their price is very competitive. We've compared with a few stores and ultimately went with Sincere for their price and customer service. Bao Duong is our main contact at Sincere and he's the best - we can't recommend him enough! He's knowledgeable, friendly, patient, and not pushy. He always responds promptly whenever we email or call. We first came to the store to look at the showroom and Bao happened to be the person that asked if we need any help. I already had a layout in mind so it's great that I could just send him my ideas and preferences via email. Bao quickly followed up with the full design and quote within the same day. We revised and eventually finalized the design over the next few weeks both via email and in-person (we were not in a rush and I wanted some time to make sure I don't have any other changes before we finalize the order). We also came to the store again to check out color samples and different cabinet options (e.g., trash pullout, corner swing-out, etc). Bao was very patient in answering all of our questions, walking us through renderings or different options, and gave great recommendations. He's also detail-oriented and thorough which I really appreciate. Here's our cabinet details (+pictures attached): - Brand: Omega - Door Style: Benson - Color: Desert - Wood Species: Quartersawn Oak Our cabinet delivery estimate turned out to be very accurate. No issues with the delivery itself but after we installed and inspected closer, there were a few small cosmetic defects (not Sincere's fault). I reached out to Bao and he quickly arranged for replacements and repair work (some of the issues were small and not worth replacing the entire cabinet). Replacement items and repair work went well. We also purchased a Kohler kitchen sink through Sincere. I've compared pricing from 2 of the nearest Kohler stores (including holiday discount) vs. Sincere and Sincere ended up being cheaper because they don't charge shipping fee if you pick up from their store. Overall, we're super happy with our experience with Bao and Sincere and would not hesitate to recommend them to anyone! Other staffs were also very friendly whenever we came to the store (which is not always the case with other stores)!

    Our kitchen done in 2023 with Sincere Home Decor and with Mashal Chan
    David K.

    This is the second time we worked with Mashal Chan at Sincere Home Decor, a very thorough, thoughtful, and experienced designer with good taste. Attached is a photo of our kitchen done in 2023. Notice the drop down beam spanning across the kitchen, and how the cabinets above the fridge fits just right. The beam has thickness; and to leave no awkward vertical cavity below the beam, the better design was to use a shorter cabinet there and leave space above the cabinet above the fridge as extra large molding instead. This isn't coincidence. This was careful calculation done by Mashal to make sure everything fits and looks beautiful. Mashal would meet with us many times to go over the design. Ask us to provide more accurate dimensions, and then update the drawings; sometimes produce multiple drawings to do side-by-side comparisons ... We would go over hardware items in the store, under different light, try closely related color, put them next to the cabinet sample, etc etc ... The level of service here is insane. All with patience and professionalism. That includes when my wife and I are on a bad day and get into big arguments right in the store. Mashal stayed out of our couple arguments and continued to provide cool and professional advice, with a good vibe. Quality of the cabinets are also great. Our cabinets arrived with no defects, no lines, no dings, no warps, etc. The movements of the cabinets also feel smooth, and could hold weight. See the picture yourself!

    Kitchen island

    We were in the process of remodeling our home and were referred to Sincere Home Decor. Bao at Sincere helped us design our kitchen from start to finish and did so with every detail and precision. You can tell he was passionate about his work and excelled at what he did. When we needed recommendations on other things such as appliances, countertop etc, Bao was more than happy to provide his top recommendations and experiences. Bao listened to and took into consideration of needs. He helped us design the kitchen of our dreams. Of course with all remodels we had unexpected drawbacks. Our cabinet pieces were damage multiple times during the shipping process. Bao was quick to resolve the issues and ensured that we had our replacement parts in a timely manner. Throughout the whole remodeling process, Bao was very caring and checked in with us frequently. We truly appreciate that about him. Thank you so much Bao for your expertise and detailed work and helping bring our dream kitchen to life! We highly recommend Bao Duong at Sincere Home Decor.

    Our sweet kitchen

    Based on my extended and positive interaction with Sincere Home Decor over the course of 9 months in 2024, I can wholeheartedly recommend their service without hesitation. My wife and I took the plunge last December on a major home renovation, which included a complete kitchen teardown and rebuild. We interviewed numerous cabinet designers/retailers but could not find one with the right combination of products, expertise, service, track record, and pricing. Eventually, our general contractor suggested Sincere based on his prior experience with them. Kathy Cox, a designer at Sincere, did an outstanding job throughout the entire design process. Kathy guided us step by step, pointing out what was and what wasn't possible while also offering creative suggestions we hadn't considered. She efficiently incorporate many of our ideas as well. Given the inflated costs in our post-pandemic world, the last thing we wanted was to make any regrettable mistakes on high-ticket purchases like premium kitchen cabinets. We went through many design iterations, frequently visiting Kathy's office and exchanging countless emails and phone calls to optimize the design and head off potential issues. Kathy's proficiency with the design software allowed us to visualize changes efficiently in real time. In short: my wife and I are thrilled with our new kitchen. Along the way, there were significant challenges due to the limitations and constraints of the kitchen space, but Kathy came through for us. The cabinets came together almost flawlessly, a testament to the accuracy of Kathy's work. Kathy is sharp and detail-oriented and we're glad to have had the opportunity to work with her. I must also give a huge shoutout to Bao, the store manager, who went above and beyond in resolving all the manufacturer's quality issues and made things right. Unfortunately for us, there were a significant amount of cosmetic defects with the new cabinets upon delivery due to inadequate (hopefully temporary) quality control by this particular manufacturer (who shall remain nameless). Bao was consistently professional and accommodating, requesting replacement for each defective item and responding promptly to ALL my questions. It's refreshing to encounter someone who is so committed to taking care of their customers, rather than using the "standard" protocol of offering mere lip service. I genuinely appreciated Bao's professionalism and couldn't have asked for better customer service. In my book, the follow-through demonstrated by Sincere Home Decor speaks volumes about their business practices. As I mentioned to both Bao and Kathy, their store truly lives up to its name.

    Thinh helped us design our kitchen. He is very knowledgable about their products, including what kind of cabinet and sizes each product line supports, that makes the design process very productive. He makes professional suggestions to meet our needs, and very patient with our changes. We are very happy with the kitchen.

    Xuan Z.

    I almost finished kitchen remodel project. Can't wait to share my experience to people who need to design/order kitchen cabinets right now. I highly recommend my designer Mashal Chan. From designing to installing process, he is always there for us customers! Mashal is wonderful. He is super professional and helpful. While designing, he thought for us, provided different layouts and offered several options based on our budget. While installing, he answered all my questions patiently and helped placing replacement orders quickly because of unexpected scratch on cabinets/doors. One more thing I would likely to point out is that Mashal is honest to share all info to us (such as probably need replacement order before we placing our order). Comparing to other cabinets/designers, everything is transparent! For my kitchen, I chose Omega Brand and Walnut color. I ordered the end of Nov and Cabinets delivered on early March. I know it is very long time waiting because of supply chain issue caused during COVID time. So please plan ahead for your cabinets if you want to consider Omega Cabinets. Except for Omega, it is also carrying several other brands. I highly suggest to make an appointment with Mashal if you consider ordering through Sincere Home Decor!

    Nathaniel L.

    My wife and I renovated our bathroom and bought two Signature Special Burlingame Blue vanity bases, a vanity base drawer, and two linen towers (see images below). We also bought wall fillers, base filler, toe kick and scribe molding. PROS We visited other kitchen and bath stores that sold the same products at similar prices, but we chose Sincere Home Decor (SHD), because its customer service was the best. Kathy Cox was very attentive to us, gave us her undivided attention for over an hour, and patiently answered all of our questions. She also produced not only a quote, but also 3D and 2D drawings of how our cabinetry would look in our bathroom. No other store offered to do that. CONS They sell countertops but only out of their Oakland store. (Living in Santa Clara, we shopped at their Santa Clara store.) To buy a countertop, we would have to pick it up from Oakland. They would not deliver it nor offer cutting services for their countertops. SHD only sells ceramic sinks, no porcelain ones. As you can see from the images below, the shelves do not fit quite right in one linen tower. When I showed Kathy and asked how to solve it, she was baffled and offered to send us more shelves, which would not solve the problem. Our contractor (not employed by SHD) simply pounded the shelves down into place using his bare fists. It is a tight fit. It may be a simple short-term solution, but I wonder if the side paneling is under added stress such that the linen tower will break apart over time. Kathy says the cabinet should still be structurally sound, possibly even more sturdy with the added pressure at intervals inside the cabinet. She reminded me of their one-year warranty. If it breaks, they will fix. RECOMMENDATIONS SHD has a big showroom and good customer service. If you are new to kitchen and bath renovations, go here to get ideas and your questions answered. Their products are good. However, we suggest not buying everything you need here. Shop around for other components.

    Kitchen

    We are very pleased with the quality of the materials from Sincere Home Decor. Our kitchen cabinets and flooring are very durable and of excellent quality. If you are looking for high quality materials at very reasonable prices for your home remodel look no further than Sincere. Their designer Thinh is very accommodating , professional and responsive to all our questions and emails. If we ever have another remodeling project, we will use Sincere again.

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    Amazing customer service. A special shout out to Bao who took time to explain all the different kitchen cabinet options very patiently.

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    Review Highlights - Sincere Home Decor

    “Can't say enough good things about the experience working with Bao and the cabinets we received.”

    Mentioned in 188 reviews

    Read more highlights

    Golden Touch-Up - Azamat and Gleb

    Golden Touch-Up

    (24 reviews)

    Azamat and Golden Touch-Up were hired to refinish our kitchen cabinets. We could not be more…read morepleased with the results! The finish on the cabinet doors and drawer fronts are exceptional. What impressed us about the work was the extreme attention to detail. Prior to finishing, the cabinet parts were prepped (cleaned and sanded) and then primed. Once primed, any nicks, scratches or other surface imperfections were patched and sanded so that the finished surfaces were "as new." Azamat's communication was excellent and he was good about keeping us up to date on the project schedule and materials availability. For our job, Sherwin-Williams commercial/industry finishes were used to excellent results. I am a very "particular" dude - If anything, Azamat's standards exceeded the high bar I set for myself when it comes to such things. Lastly, the project pricing was very fair - we got Cadillac results on a Chevy budget! I would recommend Golden Touch-Up without reservation for kitchen cabinets refinishing.

    The best in town!!! From start to finish, we had the absolute best experience with Azam! From the…read moremoment we reached out for a quote, he provided us the most reasonable price along with a detailed explanation of the entire refinishing process. He also gave us a realistic timeline that worked perfectly for our schedule. One thing that really impressed us was how much care they took to protect our home. They covered everything with paper and plastic before starting, which was something I wasn't even expecting but truly appreciated. Throughout the project, Azam kept us updated every step of the way and was always quick to respond to any questions or requests we had. Azam and his buddy genuinely one of the nicest people we met. He's polite, professional, and very down-to-earth. Our whole family enjoyed having him around, and we couldn't be happier with the finished cabinets. They completely transformed our kitchen and look absolutely beautiful. THANK YOU!

    Kassa Kitchen and Bath

    Kassa Kitchen and Bath

    (69 reviews)

    North San Jose, Newhall

    We worked with Kelly and had a wonderful experience. She was very easy to work with and helped us…read morefulfill our vision for our new kitchen from start to finish. She is very knowledgeable and helpful if you need smart ideas with choosing cabinet options. When I had questions, she was always there to answer them quickly. She's only a quick text away. Even after the project was done, she followed up to make sure there were no issues with the items. Overall, we are very happy we went with Kassa for our kitchen remodeling project.

    We had a very good experience with Kassa Kitchen and Bath. We actually started working with another…read moresalesperson at the beginning, but she later left the company. Kelly took over our project very quickly and the handoff was really smooth, which we appreciated because we were already in the middle of making a lot of decisions. She was very patient listening to what we wanted and our kitchen layout had some special requirements, so it wasn't just a standard design. She gave us a lot of useful suggestions based on her experience, but at the same time she didn't try to push us into anything and was willing to work around our ideas. She also helped us pick a countertop that matched the cabinets very well, and even gave us advice on the cabinet handles and some of the smaller details that we honestly hadn't thought much about. You can tell she has a lot of experience and a good eye for what works together. Overall the whole process was much easier because of her and we're very happy with the experience. Would definitely recommend Kelly if you're looking for help with kitchen cabinets or design.

    Sunny Design & Construction

    Sunny Design & Construction

    (47 reviews)

    Newhall

    Sunny Design and construction did a fantastic job on our kitchen and living room remodel. From…read morestart to finish, the communication with owner Jose was excellent, the quality of all the workers, including subcontractors, was high, and everything was done on time. All workers were very polite and respectful, which we really appreciated since we were living in the house during construction. The process started with the bid, which was done quickly and clearly. Of the four bids we received, Sunny was competitive with others. However, we liked the professionalism and approachability of Jose right off the bat. Through the design process , we were updated regularly on options, and never felt pressured to select specific products. The suppliers recommended were excellent. Demo and construction was quick and very tidy. We lived in our house during construction, and both Sunny and their subcontractors made sure to keep things clean around their work areas. All workers and subs were always on time and showed up when they said they would. There were never long periods where no work was being done, as is often the experience with other contractors. Small things would come up during construction, and questions were asked, but they were transparent about options on how to deal with them, and we quickly moved through them. Often the construction team would be waiting on us to make decisions, instead of the typical reverse! They were again very prompt and communicative with construction. The quality of work was great too, as we would often look at the work during the process. Our kitchen and dining room are beautiful and we are thankful the process was so smooth with Jose and his team at Sunny!

    I had an interior home renovation project and i got referred by my designer Shweta Chhajed to Jose…read moreand his team. Jose was very communicative in showing and explaining his current and completed projects. We(designer and me ) visited multiple projects Jose and team had done. My impression of the work turned out to be good, i was also taking estimates from others . Jose seemed to be on the higher side of my expectation but his time lines were good around 6 weeks to complete. The project needed to move 2 walls then full kitchen demo and rebuilding all of the kitchen with re-done electrical, cabinet install with counter top, plumbing, 2 rooms needed closet expansion , fire place removal in living room , re-flooring the whole home including stairs, re-painting the whole home . Jose had many people working on almost a daily basis and the skill these guys poses for the job is very good. However i would say these guys can get very good results working with a designer who has more idea of the final outlook, their work without the designer can seem not very detailed oriented. I would highly recommend them to work more with designers to make their work shine . Learning from a designer and listening to them can take them way ahead, taking feedback from a designer and re-doing things can seem a lot but it would take them to be great professionals brining out their best work. Some of the materials the designer and me and ordered ahead of time , like the kitchen cabinets , the flooring. During renovations we had to move out to an air bnb and got stuck in moving when last minute the mover bailed out, Jose and team saved the day and i am really thankful for the quick help. In the whole renovation there was a lot of back and forth which is typical of projects but i would say Jose was clear in defining the scope of, efforts and almost everything was in writing. The part i was not very happy about is higher change order costs than i expected, we went some back and forth on those things. This led to overall cost bump for me which seemed higher than expected costs for me. Time and execution wise there was a minor hiccup for about 5 days in total but apart from that these guys worked on time. There were some material delays which i am not counting at all on the delayed timeline the project got completed (8-9 weeks). Jose and team still have some electrical work to be done but it's more pending on my carpenter to complete it, then the electrical work for LED's can be completed, Jose is very understanding of this current limitation and will schedule the electrician to work after a month or so on this. Overall i would say these guys have very good skills, clear communication, take very good care and permissions when kids and family is around, they are accommodating . I would recommend them to add more flexibility and learn from a designer to make their work stand out and shine.

    Contractors' Warehouse - More 2x4

    Contractors' Warehouse

    (122 reviews)

    Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

    I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

    Kanika Design - Los Altos hill home remodel and kitchen remodel

    Kanika Design

    (70 reviews)

    Kanika is an extremely talented designer, and I can't recommend her enough!…read more We bought a house in March 2020 - signed the contract days before covid stay at home orders. My husband and I then spent two years working from home together in our front room (we call it the study now) without any rhyme or reason, just putting our desks wherever they fit, because it all happened so quickly. It was awkward and ugly, cords and monitors everywhere, and not a great look for people walking in our front door. The whole time, I was thinking, "when this is done and at least one of us goes back to the office, I want to make this room into a nice space to read and relax, and also to WFH when I have to." That's where Kanika comes in. I tried changing the place up on my own, but every choice I made seemed to make my space uglier and more awkward. It was time to hire a professional. That decision was worth every penny. In the end, my project turned out to be slightly bigger than just one room. I enlisted Kanika's help in choosing flooring, baseboards and paint for the whole house, furniture for my entire downstairs (we were still using the old living room furniture left by the previous owners), and light fixtures throughout. She was easy to work with and understood immediately what I was going for. My study is a real showstopper now - the walls are this deep blue color that looks amazing, she designed a gorgeous custom bookshelf that makes perfect use of the space, and she picked a couch that is the perfect size, just the right color, and so comfortable. And we still managed to get a desk in there for those WFH days. Literally just the other day, I was on a Zoom with someone and thought "this room behind me is so pretty, it looks like a fake background." But it's real, and in my house! And it wouldn't have happened without Kanika. The paint color she helped me pick for my bedroom is something I never would have chosen on my own, but I still regularly think about how nice it looks whenever I go in there. Same with the color of the living room couch, I'd never have found it on my own, but now that I have it, I love it. She knows her stuff. Kanika's husband Adi runs the business side of things. He managed the project, hiring contractors and keeping everything on schedule. The work was done on time, and he kept us in the loop, patiently answering any concerns or questions. And, no shenanigans with the final cost. Really, hiring Kanika Design was a great decision for us.

    I had the opportunity to work with Kanika Design as their contractor. I have a wonderful experience…read morewith them. I love the way they work. They are super clean and dedicated so much time at the job side. I recommended them 100%. You cannot go wrong with them.

    Sincere Home Decor - kitchenandbath - Updated October 2026

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