My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Love this tile/ bathroom kitchen store so much. Found it with a google search and they were open on…read moreSunday. We were greeted right away and offered the best iced Vietnamese coffee while we shopped and designed the small bathroom reno. We were assisted by 3 people, Hailey, Lu and Hong. Shop here. You won't be disappointed.

One word: Robert He was the sole reason our plumbing and…read morefixtures process was such a breeze. Not only is a He a thorough professional but he is such a nice person! Flexible check Honest check Knowledgeable check Funny double check I wish every supplier was this well run.

These guys at the will call behind the counter are the best!…read moreThey spent their time to help me find what I need and to help fixing my problems,and this is the reason I come back again.

Olivia Qin was very helpful. I have always bought from KZ…read morecabinets and they helped me design. Kelvin also helpful and works well with my contractor.

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

I recently bought cabinets for my master bathroom. Erica and everyone else in this place have been…read moreextremely helpful and nice. Very professional in what they do. Whatever I asked got done and it made it so easy for me to remodel my bathroom. I would come back for other projects for sure.

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

We had a very good experience with Kassa Kitchen and Bath. We actually started working with another…read moresalesperson at the beginning, but she later left the company. Kelly took over our project very quickly and the handoff was really smooth, which we appreciated because we were already in the middle of making a lot of decisions. She was very patient listening to what we wanted and our kitchen layout had some special requirements, so it wasn't just a standard design. She gave us a lot of useful suggestions based on her experience, but at the same time she didn't try to push us into anything and was willing to work around our ideas. She also helped us pick a countertop that matched the cabinets very well, and even gave us advice on the cabinet handles and some of the smaller details that we honestly hadn't thought much about. You can tell she has a lot of experience and a good eye for what works together. Overall the whole process was much easier because of her and we're very happy with the experience. Would definitely recommend Kelly if you're looking for help with kitchen cabinets or design.

Kelly at KASSA is absolutely amazing! She has excellent taste and an incredible eye for design. She…read moreis also extremely patient and dedicated to making sure everything is customized to our needs and preferences. She took the time to truly listen to what we wanted and created multiple renderings of our kitchen and cabinets until we were completely happy with the design. She often went above and beyond, offering thoughtful suggestions and creative ideas that made the final design even better than we had imagined. We really appreciate her professionalism, patience, and attention to detail. Highly recommend Kelly to anyone looking for beautiful kitchen designs and exceptional customer service!

We worked with Paul at the beginning of the year to remodel our kitchen. We are so pleased with the…read moreworkmanship on our custom cabinets and we have yet to come across something a few months later wishing it was done better. His whole team is awesome to work with and Paul provides excellent guidance throughout the whole project! We highly recommend this company for your remodeling needs.

Jana and Paul made our kitchen reface experience easy. They helped with every choice. Their staff…read morewas very professional and pleasant. Time line was exactly what we agreed upon. Highly recommend.

Phenomenal business - excellent products and GREAT service!…read more First off, as a first-timer, home renovation is super overwhelming. There are so many decisions to make and so many options AND so many stores you can go to...it was hard to know where to start. I'm so, sooo glad I came to Kitchen & Bath Design Center. I'd live to give a HUGE THANK YOU to Gianna who was tirelessly patient with me as I went through the process of finding fixtures, pull handles, faucets, tubs, toilets, etc.. I had no idea what I was doing or what I wanted but Gianna was so patient and so kind. She helped me select and order everything for my two bathrooms and kitchen. She was clear and very communicative about when I could expect my items to be ready for pick-up (an extra challenge with the global supply chain issues). When we hit a snag on just one (of the many) bathroom items I ordered, she and Tom jumped through hoops to accommodate me and fix the problem. So while I hope to never have to renovate anything ever again, if renovations ever are in my future again, I would definitely come back here. I cannot recommend these guys enough! Great family-run business by people who care about their customers AND deliver excellent products. Thank you!!

I'm currently doing a bathroom remodel. I visited the store and bought several items for the…read moreremodel. Told Thom my time line and i want to make sure the tub would be here in a reasonable time frame. He told me a week and a half. I ordered the tub on 2/14 and it's now 3/11 and no tub. The daughter told me a different story that all the tubs from that brand are made to order and take 3-4 weeks! That it's set to ship on 3/13. I don't appreciate being lied to and having a 2 week delay on my remodel! We are a family if 4 down to one bathroom.

Been here a few times along with other locations of KZ. It's a nice store with lots of collections…read moreand ample parking . We were recommended this place by our contractor and they have contractors discounts as well which is great. Got quite few stuff from here .... They have a nice coffee machine and waiting area with sofa and guest WiFi as well . Hopefully the fixtures will last a long time .

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

I had a tricky supply line pumping job up in Silver Creek. Given distance and traffic, I knew I'd…read morehave only 1 shot at getting the job right or the customer would have gone without water for a second day. None of the parts were available locally at Home Depot, my go-to, because I needed an odd-size, 1-1/4. So I went to Rubenstein's a bought 600+ dollars of parts, and I told the counter guys "this stuff is probably all coming back, I wish you had a restocking fee because it's only fair that I pay for borrowing the parts." they just waved me off and assured me come on back we'll take care of you. At the end of the day, only the most expensive part, the valve, and 1 other part was needed to close up the line, finish the job, and put a smile on my customer's face. Two days later, I returned everything else and the guys were unfailingly upbeat and helpful. For a plumbing store, in this particular situation, this is unusual. I left feeling good about the whole process.

There's some confusion on their operating hours. If you are there to pick up, you can enter…read morethrough their small pickup department to the right of the store and they open at 8am. But if you are there for the showroom or to talk to the sales people, the show room opens at 10am. When we got there it was 9:15am, so we waited outside and as the time went, more people lined up as they all thought they opened at 8. Once inside, the sales people are very friendly and nice. Kyle helped me out given my contact was on vacation. They are not on commission base, so there's less selling pressure. He showed me all the fixtures, the bidet options, the sink and their bathroom could be double used as a showroom. You can certainly try the bidet setup there to get a feel of an upgrade from the normal toilet. I like the sink they carry which is Toto and the maintenance is easy. Kyle was detail-oriented and he even discussed the option of having the overflow drain on the inside or facing the outside. After the discussion, once he puts a quote together for the items we were interested in, the rest could be done via email. So after shopping around, we emailed him about what we wanted and asked more questions for other items' specs. Everything was done on email and was convenient. After we finalize the decisions and Kyle put in the sales order, I just need to call them to pay with credit card. The whole process is seamless. Discounts are also applied if the contractor has an account with them. Once we had the order, I just need to drop it to the contractor and they will do the pickup. Easy peasy.....

My wife and I found out we were expecting, so we immediately wanted to renovate our kitchen as…read morewe've been wanting to for a while and knew it would be almost impossible to do within the next few years with a baby around. Not knowing where to go and or how to even start with a short window, we found our way to KZS. We were greeted by Lance as we walked in and he was extremely helpful from the start. He showed us ideas of kitchen cabinets based on what we were thinking, came to our house to help with measurements, and then showed us a 3D image of the kitchen and we loved it already! We also didn't know of a contractor to help build it for us, and Lance said he had contractors he typically works with and recommends, which was perfect so we didn't have to go find our own. After finalizing the design and measurements, his contractors started and finished in just over 3 weeks - including demo, adding a kitchen electric sub panel, new flooring, removing a wall and pipe that was inside the wall. I thought that was extremely fast, which was exactly what we were hoping. I definitely recommend KZS and especially Lance if you're looking for a nice and affordable remodel!

OMG the worst customer service! Ran (fast) from this business. I only scheduled an appt because our…read morecontractor recommended them as a cost effective cabinet company.