I needed to make a return from an online order so stopped in. The wait was not long to return, the…read morereturn was quick and easy. The store staff were helpful, encouraged me to look around and I did not feel pressured. The store had a large selection and good prices.

only one fitting room open. been sitting here for an hour, while they have 6 rooms. ona saturday.read more

While my daughter and I were in shopping, I evidently set my phone down and lost track of it. I…read moreasked the employees behind the main counter and they didn't say much after giving a description. A very helpful and kind hearted employee behind the other counter, who had the same kind of phone let me use her locator app to ping my phone. Upon pinging I discovered that it had been with the employees at the first counter after all. I am happy and relieved to say I have my phone back. Although, I will say, I don't know if I would have gotten it back if not for Janelle's generosity to let me use hers! Find more good people like Janelle to represent you Ross

Sarah is a real-life fairy godmother. I am so grateful that a friend referred me to her. I wanted…read moreto wear my grandmother's wedding dress that she originally wore in 1958. My aunt and mother also wore the dress for their weddings in 1983 and 1991. I wanted to keep the design as close to the original as possible. I wasn't sure what was going to be possible but Sarah did an absolutely impeccable job. It was impossible to tell that it had been altered and I felt like a princess. It meant so much to me to get to wear it.

She did an amazing job on my wedding dress and was absolutely lovely to work with!!!…read more She altered my dress, which was at least a size too small and meant for someone taller than me into something that I'm incredibly happy with. I didn't have a very good vision for what I wanted out of a wedding dress and she made it into the dress of my dreams. She did amazing work and I'm so excited to wear the dress!!

I absolutely love this store and the customer service has always been amazing but my reason for…read morethis particular review is because of my last experience there. I went in looking for a particular bra for my wedding. I was greeted right away and informed that they don't have the bra I needed. The staff member was so kind and told me places where I could get it. I was able to find one because of her. Thank you so much!!!!! I wish I knew her name so I could let everyone know how helpful she was!

While you might not come here for quality clothing, it's a great place to have fun with fashion and…read moretry out new trends without breaking the bank. The clothes are cheaply made, there are no dressing rooms, and the return policy is pretty strict. Why 4 stars? Because it's inexpensive! It's inexpensive because there is no overhead for labor costs of keeping up dressing rooms and re-racking clothes. If you need some basic t-shirts or layering tank tops, they are pretty cheap here. Accessories are cute and inexpensive. The sizing can be tricky since you can't try it on, but you'll get used to it. Viva la cheap and trendy clothes!

If I could give zero stars I would. Will not be shopping at this store ever again. Used to be one…read moreof my favorite stores for clothing . My last experience was awful to say the least. Not only are the employees rude and they fail to explain the return policy accurately. Not to mention the girls who work here dress like they work at a club. In the middle of winter girls are wearing the shortest dresses they can find and knee high boots. Not very classy. Don't waste your time or money here. The clothes are mediocre and the only reason they are marked down is because there are flaws in every single piece of clothing. There's no dressing rooms so you can't try anything on. This is especially hard for the people who live far away. I live an hour away from this location and it's unfortunate for me to drive all the way there, get home and realize certain things don't fit and then have to drive all the way back only to find out I won't be refunded for one of the items because it was considered "an undergarment" yet I didn't even put it on...Ridiculous. Hopefully this store goes out of business because it just plain sucks.....

Excellent selection of antique and vintage furniture. The staff are very friendly and helpful…read more Prices are fair and they have a big selection of quality furniture. I'm so happy to have found this place. I purchased a vintage solid Oak dresser to refinish. Excellent place for gently used furniture.

Over the years we have purchased many items and furniture from New Leaf. We can get a better…read morequality of furniture for the money. They have a constant turnover of good quality used furniture. I would highly recommend them.

What a wonderful store! It has a little bit of everything. It's always fun to see what you'll find…read more It's like an indoor multi person flea market. This time around i literally said as I walked in I'm looking for a butter bell and that's it!! Well lo and behold! I'm telling you this place is amazing the staff is so friendly and are willing to help you find things. You will need a week to see everything they have . The place is clean and well organized and you always get a bang for your buck.

Fabulous antique and treasure store! 70 plus vendors in a huge space! Front is deceptive as it's a…read moresmall narrow hallway but when you get to the back it's 10 thousand sq ft of treasures!!! You must go!

I purchased a necklace from this boutique, and it broke immediately after I put it on. I returned…read moreto the store to request a refund, but I was told that I couldn't get my money back. Instead, my only options were to exchange the item or receive a gift card. Unfortunately, I didn't find anything else in the store that I liked, and the other items were significantly more expensive than my original purchase. As an out-of-town visitor, a gift card was useless to me, which the sales associate was aware of. This situation was handled poorly--when a product breaks right away, I should have been given a refund. Will not return.

Great little find in McHenry. Fun place to shop. Found a few nice deals. Service was great.read more

The staff here is very friendly and helpful. If they don't have something, they can locate it at…read moreanother store for you and direct you there. The prices are very budget friendly. It is nowhere near the size and selection of a big department store, but it suffices. You'll be amazed at what you can get and the prices you get it at. But, expect to get what you're paying for and don't complain.

I love stopping by this Old Navy whenever I'm home. They have great basics at low prices; there's…read moreno reason not to love it. They almost always have a sale going on, and if they don't, they have a huge clearance section in the back (right before the kids clothes). Clothes are always reasonably priced and of decent quality. Some of the things I've bought from here don't always last long, but you get what you pay for. Make sure you try on jeans and shorts before buying; they definitely fit differently than they would at other stores. At this particular location, the staff has always been friendly. I've been going here for years, but I can't remember a time when I've felt that the people working weren't genuine and kind. You can bring as many items as you want into the fitting rooms. Sometimes there's an attendant that will ask if you need any other sizes, but often times, you can just walk right in. They have an equally large men's section for clothes, which I haven't found often. This is nice if we're shopping for my brother, or if I'm looking for clothes for my boyfriend. They have a lot of selection. This is one of the best Old Navys I've been too, and one of the best places to shop in McHenry!