Consistent TERRIBLE customer service! Erin A is the most impersonal, distracted person I've ever met. I asked for help this morning and she seemed so put out that she had to answer my questions. I tried to be kind and ignore her rude behavior, made my purchase and left. Got in the car and discovered a defective earring so I went back inside. I went right to the rack to look for another pair while saying "one was defective, Is it OK if I swap them?" She ignored me even though I was 4 feet from her. I asked again "is it OK if I just swap these out?" She still ignored me. I looked right at her and called her name... Nothing. I called it a second time and she looked at me and apologized that she could not hear me. I said "that's because you're wearing AirPods at work and you're so focused on the computer you couldn't hear anything" she turned her head back to the computer and again ignored me. Unbelievable. I got up and walked out and she still said nothing to me. It was all I could do not to walk back in there and read her the riot act, but I just kept thinking "what would Jesus?".... and I had a really hard time excepting that. I only share this because it is the third time I have been to this location and had to spend time trying to interact with Erin. I cannot believe she is employed here, and I cannot believe I am the first one to notice her. I will never go back to this Claire's again simply because of the pathetic customer service. Erin should be ashamed of herself, but I think she's too self-absorbed to be so. read more