I do love the section and the sales. Sometimes some things that available online aren't in the stores and vise versa. (Check online before in store purchases to make sure you get the same deal) they have clothes on their clearance and sales racks that aren't online so it makes coming into the store worth it. Clean and helpful staff, always read more

I've usually been happy with baby clothing for boys. Now for toddler clothing not as impressed. Either everything is picked over or they just don't have a thing. It's an okay store. read more

This place is absolutely wonderful. Everything they sell is thoughtfully chosen and top quality. Interactions with the staff are always cheerful. You can tell the people there love what they do and love providing a service for young families. They will even deliver to some places during this pandemic! I just love this establishment. I loved a chicken themed romper that my daughter got a while ago, before easter. I can't wait to visit the store again in person once the COVID-19 restrictions end. read more

As an expecting father who is psychologically preparing for all things cute and small, I can definitely see the appeal of this place. Carter's does baby clothing right. Everything is like 20% cuter and cuddlier than many other baby brands, making this the best place I've been yet for picking out clothes for the future tyke. On my recent holiday shopping visit, they were touting some of the better sales in the outlets. It's hard to resist buying miniature versions of adult clothing. At sale prices it was like kryptonite. For as difficult as it is to hang and organize these tiny outfits, I was impressed out how well organized the racks were. If you have a baby or are preparing for one, you'll realize that babies cost a lot of money. If you're going to buy them clothing, consider buying it here first. read more

Carter's Babies & Kids - Children's Clothing Near Me - Folsom, California

I just went in there to get some clothes for my kids. The customer service was terrible. Beyond terrible. Nobody greeted me at the door, I struggle to get in with my double stroller and the employees just watched and stared. I happened to be the only customer in there so I would assume they would want to ask me if I need help or Looking for something in particular. Nope. The topper to the experience was upon checking out. My coupon was not working or didn't apply to my items which I have a hard time believing because I had quite a bit. & then she wouldn't accept my $200 bills with a total of $172.96 so I change would have only been $28! That's not a lot of change for a retail store to keep in the drawer. I ended up taking my money and leaving. I actually went back after I regrouped my thoughts to talk to the manger & she didn't seem to care one bit. She didn't get off the ladder, she continued to restock clothes, & didn't try to figure out a solution. I ended up walking away. I will not be going back there. read more

Now that I have a granddaughter this is the first place I thought of to find her some cute lil outfits. We walked in and was greeted with a smile and welcome with here is our specials today. With $3.99 infant tops and sets you cannot go wrong. Customer service from start to finish was excellent read more

Carter's Babies & Kids - Children's Clothing Near Me - Folsom, California

Love this Carters location. Everyone is nice at this location. One thing I wish Carters did have was a little more of a preemie selection and jackets without hoodies for the little ones. read more

I like the carters store. They always have sales in this place and wide selection for kids. The pricing are not different from the regular store so don't get fooled. Two weeks ago, I purchased few tops here thinking they were on sale and cheap. I went to the regular store it was buy one and get two for free. it was the same tops. In this situation, the store pricing were better. read more

My favorite place to buy clothes for the little ones. The sizes always seem to fit just right and don't run too big or small like some other brands do. Went on a mini shopping spree this past weekend and saved almost $60 thanks to a 25% off everything coupon they sent us after the birth of our daughter and a fully stamped voucher. That's not even counting the money we saved off the retail price by buying here at the outlet. The best part is, the clothes looked great on our kids the next day. read more

I went shopping there today. I go there often. Today there were 3 people at the registers and none greeted me in. As I was getting pajamas, one of the display signs fell on my foot. I didn't inform anyone until I was at the registers paying. All they said was "are you ok?" I said "well what's done is done." There was no offer for ice or any triage. I was wearing TOMS and the display fell on my bare foot and hurt. I have 3 kids and shop there often. Poor customer service and poor acknowledgement of my injury. If I were the employee, I would offer ice and ask if they'd like to file an injury report. Or maybe I should just sue? read more

I did it! I visited Carters on Black Friday! Although I told myself I wouldn't do much in-store black Friday shopping this year I had to check out Carters. My peanut has been needing more clothes as summer is clearly over and he outgrew much of his warmer clothes. There were door busters, everything was 60% off and they were taking coupons so as you can imagine they were busy and yes the line was long. However, this Carters were was ready. The store was still relatively organized and sizes were easy to find despite mommies and daddies mixing outfits and tossing sizes around. The salespersons were very helpful and friendly. I was surprised by their patience at the check out as I tried to log into my account for my discount and my mom tried to exchange some shoes without a receipt. I was really impressed but how fast cashiers got people checked out and kept the line moving. I got about 8 new outfits and a jacket for Peanut so he's already ready to party his way to Christmas and I only spent about $60 after discounts! Thanks Carters'! read more

This Carter's store always has a ton of clothes and a lot of good variety as well. They always have great sales and good coupons. The cashiers today were very friendly and helpful and even talked about extra discounts. read more

Great customer service and a huge selection! Wednesdays are Grandparents day and they get an extra 10% off- even sales items. read more

My favorite place to buy clothes for children. Now that Babies R Us is out of business, most parents have to go directly to the clothing stores to buy baby clothes. It is a pain because the different brands are no longer in one place, however, you get a larger selection of Carter's clothes when you come directly to the store. I don't think I've ever walked out empty-handed! read more

My wife and I started going here when our first son was born. Now that we're having another one we've come back. The shop always has a lot of stuff to choose from and always ha deals. We found the store to have better prices than carters stuff in babies r us. The Staff is more than helpful, Terra was an awesome help to my wife and I and we will be back as ussual read more

Customer service has greatly decreased at this store!!! I went in and bought $80 worth of product forgetting to use my coupon. I went back to the store 3 days later to price adjust it with my coupon being that 4 out of 6 of my items were not doorbusters so the coupon would have worked but the associate explained to me that they do not do price adjustments when really, a customer has 14 days to do a price adjustment. They also have a customer happiness policy that was definitely not met during my visit! Carters itself has good clothes that are typically decently priced but when you aren't properly being helped or told the truth in the store, it prevents me from wanting to continue shopping here. Pick your Carters location wisely! read more

We love the clothes from Carter's. Cute and great quality. The baby wears many hand-me-downs from big sis and they still look great. Holiday weekends are great times to visit. I was able to score a 3 piece pajama set for around $3...retail was $20, although you can usually find them for $10. For the best deals hit clearance and use a coupon. read more

I love Carter's coz they have pretty clothes and good deals for my twin babies. However, today's experience at this particular location was not very satisfactory. We were looking for swimsuits for our twin girls and saw these very cute watermelon print swimwear. So okay great they have two of those in 18months. However, one of the two has damage on the front, it was not a huge damage but is still noticeable. So we approached one of the staff, she seemed nice, so my husband asked if they could give us a fair discount if we are going to purchase it even the product is not in excellent condition or if they have more in stock in 18 months size. The lady came back and told us they are sorry they no longer have it in stock, so we were like okay that's fine, but what pissed us off is when she said, "we can only give you a discount but we have to damage it all up". We were like "what?". We were not sure if she's kidding or what but she just told us that they can only give us a discount if they put more damage on the child's swimwear!!!!! I am not sure if those words came from the lady staff or from her manager but that was so rude of you to say, whether it was a joke or not. We were happily shopping with our twin babies and you tell us those rude words? I think she asked her manager about it and probably was told how to respond to us. We just said "okay" and just continued our shopping and paid for the two swimwears too coz we need them for an upcoming vacation. I just did not expect that a children's clothing store staff or whoever manager taught her to respond to customers that way, would say that to parents, you could have said " I am sorry ma'am and sir but we believe that the damage is pretty small for us to give you a discount". Then that would be a more appropriate response. It's ridiculous! Please respect your customers! read more

Store is disgusting. Dust on the racks and clothes all over in an unorganized mess! The staff was no where to be found. No sizes were available on the rack so I am not sure if they were hiding them somewhere. (Seriously a whole rack of smalls?) read more

Absolutely disgusting! Customer service is as low as I have seen in a retail establishment in a long time. Really need to work on greeting customers and less on personal conversations. Great clothes but will be visiting this unprofessional store again. read more

I love Carters! My son has a bunch of clothes by Carters. Always cute and fashionable styles for both boys and girls. All the Carters I have been to are clean, presentable and have friendly staff eager to help you find what you are looking for. The prices are a bit high BUT they always have awesome sales. Sometimes you can find T-shirts for $3-$5 on sales racks. Carters is awesome! read more

This location is dirty. The front door looks like it has NEVER been cleaned, dust on shelves and a manager who walks around with a horrible look on his face. When I was paying for my items, the cashier told me she didn't have change for a $100. I asked if she can get change from the manager and she told me he was in a bad mood and didn't want to ask him. WTH? Customer service is HORRIBLE. This store needs a deep cleaning and new employees!! read more

This review is for service alone; I did not buy anything at Carter's. My friend and I were in a (bad) car wreck in the parking lot of the Folsom Outlets and the women at Carter's could not have been kinder to us. They gave help and use of their phone when we needed them and they offered help with whatever else we needed. Thanks SO much, ladies! read more

After shopping in this store for almost 5 years, I had a terrible customer service experience tonight. As I waited at the counter to pay for my merchandise, there was an employee (Autumn) who undoubtedly knew I was there and ignored me as she went back and forth from the counter. Finally the asst manager walked behind the counter and also ignored me until she finally asked if I was "waiting for shoes." I mentioned to her that I had been waiting for at least 5 minutes and she said she didn't know what I had been waiting for. Then Autumn went on to say "sorry" while keeping her back towards me. Awful customer service, I will definitely think twice before shopping here again. read more

Everyone was pretty nice...I shopped there twice in two weeks and I like that they had clearance smack dab in the front with additional off. I am a new dad and I had no idea what to buy. Terra helped me a lot. She's awesome! I will be coming back...hopefully even more clearance to shop from. read more