We have stayed at multiple inns and none compare to the experience my family and I had at this one!…read more The staff was all so wonderful but especially Josh! He truly went above and beyond to make sure we were comfortable and enjoyed our stay! From the adults to the four legged member of our family! He was very quick, attentive, and informative! From information concerning the property it's self to adventures and restaurants near by! He made sure my children had water while working out and came to check on us in the pool to make sure we had towels! He truly was a great part of our stay and the last night we got to meet Amy and Larry who were wonderful as well! My family and I agree as long as Josh is an employee at this Hampton inn we will be back frequently to stay and visit family more often!

This hotel is a reincarnation of a Holiday Inn with attractive redecoration. The lobby and dining…read morearea are bright and welcoming. Rooms have a lot of outlets and USB ports, but my room had a large desk lamp on the computer table instead of a floor lamp next to the chair. There is only one elevator in the hotel, and it's somewhat slow. If you have mobility issues, you may want to stay on the first floor just in case you are concerned about the elevator (no problems while I was there). The room was quiet, and temperature control was both accurate and also quiet. In the bathroom, there's a plug-in nightlight which you can remove if it's too bright. The shower surround was chipped and cracked in places, and the liquids had not been refilled before my stay, though there was enough there for my one night here. The biggest nuisance was the TV. The mount was a bit loose, and the TV rattled on the wall when I walked by. The cable attachment on the back also emitted a blue light on the top, and when the lights were out, this produced a somewhat large blue-white glow on the wall and ceiling, forcing me to find some way to cover the light. Once I did that the room was dark and quiet, and the bed was very comfortable. The breakfast area is large, with a nearby coffee station open 24/7. I think a few smaller tables would be more convenient than the large ones typically not completely full by guests. Breakfast included a waffle station, a crock of oatmeal, a hot tray with potatoes, bacon (somewhat greasy), and the folded over cheese omelets. A pastry stand was nearby with a toaster. The kitchen area was very well maintained. My stay here was generally good, and the hotel is quite convenient to the Mass Pike.

Best value in western mass, beautiful location, easy access to 1-90. Rooms are minimal but well set…read moreup with balconies. Staff is nice and helpful, check in is easy. Pretty safe area with restaurants within a walk. Showers good. Never had a problem.

We weren't sure what to think when we pulled up to the Quality Inn. The property is dated and has…read moredoors that open to the outside (as well as opening to interior hallways.) But as is often the case, the story of a business can be found in the quality of the manager. The manager here is exceptional. Helpful, considerate and super funny, he made for a terrific and hospitable stay. We were comfortable, slept well and felt safe. That's all you really want and need most times when traveling through an area.

This is a nice hotel for the price and perfect for a staycation in the Springfield, MA area…read more We got a queen suite that had a stove, full sized fridge, dishwasher and sofa bed in addition to normal hotel room stuff. The free breakfast is meh quality but hey, it's nice to have someone else cook for you regardless. There's a pool too that my kiddo enjoyed. The hotel is 2 minutes from Holyoke mall that includes a Target. We got a frozen skillet meal from Target to make for dinner our first night there. I would stay here again and recommend it to others. Edited to add: As of August 2022 the staff was not masking, nor were masks required in any area of the hotel. The guests were mixed on masking. Many with N95 masks and taking breakfast to go to eat in their rooms mixed with guests not masking or distancing.

Homewood Suites by Hilton is part of the Hilton family of hotels. That does not mean anything--it…read moreis an inhospitable hotel unworthy of the family name. I had a serious unresolved booking problem there for my intended stay August 9-12, 2024. At check-in I was told, in sequence, "4 rooms left," then "2 rooms left," and finally "no rooms left" for any part of my intended stay. The sequence of having been told 4, then 2, then no rooms left was especially frustrating and seemed to me retaliatory for my mild expression of dismay, consternation, and frustration. My daughters and I arrived late from Logan Airport due to Debby weather, delayed rental car, and rain on the turnpike. We were attending my parents' funeral on the 10th. I understand that all people aren't going to be best friends; however, this night manager showed zero empathy. And worse, with the cockamamie room "countdown," I felt the manager exhibited personal animus. We stayed at an alternative--a nearby Fairfield Inn & Suites by Marriott--which we booked ourselves. Even so, on August 12, I received from Homewood Suites by Hilton an invoice and a paid receipt for all nights of the stay, August 9, 10, and 11. The only time spent at Homewood Suites by Hilton was in the lobby at 4 a.m. with the vindictive night manager counting down "4 rooms left," then "2 rooms left," and finally "no rooms left."

Very nice! No road noise despite being right off I-90. Staff at desk were professional, knew…read moretheir stuff, and were nice. Large lobby with fireplace & TV, "office" and breakfast areas. TV & wifi very good and we both fell asleep fast and slept well! (that never happens). Coffee fine and breakfast had better than average options. Hotel eggs but salsa and tiny bottles of hotsauce were available! For oatmeal there was an excellent topping station with walnuts And almonds, plus strawberry compote and mango sauce, yum! King studio Room 303 was spacious and clean, smelled clean. Only drawback was no fan in bathroom, right next to bedroom. My favorite touch was the mini basketball court! Note: they take a small security deposit at checkin - not $1000 like it said on Booking dot com.

Very nice hotel that was clean and offered free breakfast. The hot breakfast was good and they…read moreoffered something different each morning. The coffee was just ok but I was happy to have it. The room was spacious and clean with a full kitchen that had everything you could need. The bed was comfortable and quiet except for one night around 2am when loud music started blaring from room 214 below me. Front desk didn't seem to be able to do much about it. When it snowed the parking lot was cleared off well and seemed to be centrally located to a lot of things. There is a sketchy Walmart across the street if you really need some things but I was warned to stay away from it.

After a long drive, this place was a welcome relief. Especially since all the other motels, hotels…read moreand inns in the area wanted at least $200/night! For $72 my daughter and I got a comfy clean bed with awesome AC and WiFi. The tv was small but we didn't need it anyway. The furnishings and bathroom fixtures were vintage but it was cute. Plus they had the option of smoking and non-smoking rooms! Yay! Our room was small, amenities were scant but we were able to make ourselves a cup of coffee in the morning. I don't need all the crap other places give you and charge an arm and a leg. We had a comfy, safe room with a nice bed and bath. And at an awesome price! I will definitely stay at the Elm Motel again if I'm in the area. I wish there were more places like this around.

Stayed in room 9 and woke up with about 13 bed bug bites, they were not apologetic in the…read moreslightest. Smells like most motels which you come to expect. Shower curtain was moldy and there was hair on the toilet when I first walked in. Also, the internet was so slow they might as well not have it. Skip this place.

Loved this Inn. We stayed here in August 2025 while visiting family and attending a reunion. The…read morehouse and rooms are lovely and comfortable. The location was perfectly convenient. Keirsten welcomed us and provided such a wonderful, elegant breakfast (even catered to my gluten allergy). She was so friendly and kind. We highly recommend the Daniel Stebbins House. It couldn't be more perfect.

Five college friends came together for a reunion after 43 years together and stayed at this…read morewonderful home, The Daniel Stebbins Bed and Breakfast. It felt like we were in a fairy tale with all of the trimmings. The setting is magnificent and the proprietors are kind and friendly and very hospitable. My room was perfect and so comfortable. The breakfasts were perfect and loved all of the choices of teas and coffee available 24 hours. Thank you very much to Ruth and Richard. I am planning to return with my husband as soon as we can.

Anytime we visit Storrs it's a must we stay at The Graduate. The hotel staff is very friendly here…read more Any issues you have they're prompt to resolve. It seems like they have a very tight knit community, feels like family. You'll never not feel welcomed. The rooms give a very vintage vibe. Cute, quaint, and low lit. They could use a little more lighting in the rooms, but overall it's a very comfortable stay. Cleanliness is always up to par, which is a must! They do have a restaurant, Trophy Room, which provides great libations and scrumptious eats. It's a one stop shop!

Start by buying new bedding. Get some lighting in room so it won't look like a hostel in a foreign…read morecountry instead of a $400.00 per night hotel. Clean carpets and clean sheets will help. I believe the darkness of rooms was on purpose so you couldn't see how ugly and filthy the room was.

We found a very affordable room here for the first weekend of The Big E. The area itself has quite…read morea few amenities from Dunkin to Starbucks, Target, fast food, convenience, etc. The lobby is pretty basic and comparable to other Fairfields I've stayed at. The room itself left a lot to be desired. First, it smelled like sweaty gym socks and of course the hotel was full so no option to switch rooms nor did they make any effort to alleviate the atrocious smell. Secondly, the wall paper was peeling off both in the room and in the bathroom. Third, the bathroom was not clean. The tub was disgusting. There was hair left around the room and we were a little nervous to sleep in the beds. Breakfast was included and standard continental offerings - make your own waffles, some form of scrambled egg, breakfast meats and usually a steamed packaged item, cereals, yogurts, granola and oatmeal with assorted juices and coffee that was so bad I spit it out. I am a frequent Marriott guest and this definitely left a lot to be desired.

This is our third trip and is now our go-to hotel when we need to be with our soon at U Mass…read moreAmherst. The free breakfast is great, but they seem to only have one person to run it. On our last visit, that person called in sick. BUT they refunded each room $30 for it. And when I think about it, that almost paid for our alternative breakfast at the Cracker Barrel next door. I sat in the lobby that morning and listened to how they handled various customer issues. They are very responsive and professional. I would only suggest that housekeeping be more proactive. They knew there would be four guests, so I shouldn't have had to asked for enough towels every day (they would have 4 bath towels, but only 2 face towels and 2 hand towels.

Great experience all nice people there whenever I've been there no inappropriate behavior at all.read more

First time experience. It was refreshing. Staff and people were very nice. Pool is excellent…read more They have a great library and gorgeous waterfall , worth the short walk. The nudity takes a bit getting used to. I found it best to just go for it once there. Had some marvelous conversations. Thinking about it , I think the staff could be a little more aware of newbies and maybe check in on them. Maybe whoever brings you on the tour. My only minor concern. I will go back before the end of summer

A hidden gem beautiful building and location Fantastic…read morestaff Fantastic food and presentation Reasonable prices

ORIGIN: The Old Riverton Inn allows guests to stay and dine…read moreon the site of a circa 1796 stagecoach inn that once served Hartford-Albany travelers. LOCATION: I stayed one Friday night this fall as a splurge ($229 /night) with intention to become familiar with the inn and its namesake town and surrounding communities. The site is steps away from a river and town center, making the Old Riverton Inn an ideal destination for those looking to explore the charming town or fly fish. AMENITIES: The inn preserves the availability of food and drink through a ground floor tavern. Lunch and dinner are offered at the Royal Coachman Tavern (check its Yelp page), but breakfast, conventionally provided to inn guests, is limited to an unattended counter with baked goods, single serve coffee maker, and dry cereal. While this might be ideal for early rising visiting fly fishers, it is not aligned with a conventional inn experience of hot breakfast. ACCOMMODATIONS: There are ten rooms located on the second and third floor of the inn. Guests may select specific rooms through the inn's website. Decor can be described as "shabby chic", with evidence of time reflected in the scattering of scuffs on vintage furniture, peeling print block wallpaper, and chipped paint on trim. Portable heaters in the closets and AC units in the windows are provided so that guests can modify room temperature. PARKING: To my surprise on site parking is not guaranteed to anticipated inn guests upon arrival. I arrived at 5 PM and found lot full, with six cars already parked along the emergency shoulder of State Route 20. While checking in an employee directed me to park in the emergency shoulder (safe/legal?) and assured me that I would be able to get a parking spot by time tavern closed at 9 PM. I appreciate that the current owner, Sherice Levan-Bennett, solicits guest feedback. I suggested dedicated parking for the anticipated overnight guests to facilitate easy unloading and a safe and relaxing experience. TIPS: Check out is early (10 AM). The third floor is quieter than second floor when the Royal Coachman Tavern is open for business.