I've gone here multiple times and can say with such confidence that this is the best dry cleaners…read moreI've been to. They have great customer service and are always prompt to assist. You hardly ever have to wait in a line and the clothes always come back smelling and looking so clean! Highly recommend and will continue to bring my dry cleaning here:)

Ritz Cleaners did an amazing job! They were super friendly and kind, and they really took care of…read moremy blazer--it came back looking absolutely perfect. Great service and attention to detail. I'll definitely be coming back!

I had terrible service. They started adhering barcodes on to each item without asking and put one…read moreon the outside fabric of my expensive blouse without asking and when I picked up my item I asked them to remove it and they could not. It ruined my expensive blouse. I also shared that they were $2.00 more expensive for.cleaning a women's sweater than their competitor down the street and they said there was nothing they could do about it. If you look behind the curtain at the desk, you will see garments thrown on a dirty floor. Terrible service. I will not be going back.

I recently had my dress hemmed and altered for my son's wedding and it was perfect! The owner is…read morevery kind and did an excellent job! I highly recommend Melrose Cleaners.

Modern quality dry cleaning business with quick turn around, great customer service and exceptional…read moretailored alteration services by Maria! No one could fix my Army class A skirt due to a prior mangled alteration job, but Maria not only fixed it beautifully but was amazing at everything else I've brought in for alterations. Best place in this area for alterations!

Great family…read more Awesome turn around time Dropped my stuff off at 9:30am and it was done at 2:30 They also got the stain out of my dress which I'm pretty sure was oil. I paid a little extra for a quicker turnaround but they had awesome costumer service Awesome work ethic Will be coming back

I highly recommend Kim's for all your alteration needs! This is the second dress I've brought to…read moreher, and once again, I was incredibly impressed with both the quality of her work and the level of care she puts into every detail. When I dropped off my dress, I told her I was perfectly happy with a simple hem. To my surprise, she went above and beyond and preserved the unique pattern along the bottom of the dress instead of just shortening it. She didn't have to do that, but she wanted the dress to look its best and it really showed. That extra touch made me think, "Wow, she truly cares about making her customers look and feel great." It's rare to find someone who takes that much pride in their work. On top of that, she finished the alterations ahead of schedule so I could have my dress ready for an upcoming trip. I really appreciated both the craftsmanship and the excellent customer service.

I genuinely like Sean and his family, and I believe they work hard. Unfortunately, good work also…read moreincludes taking accountability when something goes wrong. After three separate incidents where my clothing was damaged and no responsibility was taken, I can no longer recommend this business. First incident: I brought in two brand-new Dixon shirts to be dry cleaned and pressed. When I picked them up, both collars were damaged and the color had faded. Rather than acknowledging the damage, Sean blamed the shirt material and suggested I contact Dixon. His response was that he would even explain their process to Dixon. Fortunately, Dixon stood behind their product and provided me with a full refund. Second incident: I brought in six pairs of my Levi's cargo shorts (approximately $60 each) to be dry cleaned and pressed. Every pair came back with damaged snap buttons that no longer worked properly. I brought the issue to Sean's attention, but once again there was no accountability. Instead, I was given another explanation of their pressing process. I reminded him that I have never washed or pressed these shorts myself--they have always been professionally cleaned by his business. Nothing was done to correct the damage or make the situation right. Because I genuinely liked Sean and his family, I gave them the benefit of the doubt. Third and final incident: I purchased seven brand-new pairs of the exact same Levi's cargo shorts. Before leaving three pairs with Sean, I specifically asked him to inspect the buttons because of the previous issue. He confirmed they were all in perfect condition. When I picked them up, one pair had the exact same button damage. This time, instead of apologizing or offering a solution, Sean spoke with his mother and then told me they would no longer press my shorts because they were afraid they would damage them again. That response was unacceptable. The problem is not my shorts--it is the process being used to press them. Rather than correcting the process, repairing the damage, or standing behind the service they provide, the solution was simply to refuse future business. After damaging hundreds of dollars' worth of my clothing over multiple visits, no effort was made to repair the damage, replace the items, compensate me, or retain me as a customer. Mistakes happen in every business. What separates a great business from an average one is how they respond when they make those mistakes. Unfortunately, accountability was consistently replaced with excuses. If you choose to bring your clothing here, understand that you may be doing so at your own risk. If your garments are damaged, don't expect ownership of the problem or a meaningful effort to make things right. Sean, if you choose to respond to this review, I hope you publicly address the real issue: accountability. You allowed a loyal customer to walk away after three separate incidents without making any attempt to resolve the situation or preserve the relationship. That speaks louder than any explanation of your process ever could.

DO NOT USE THIS ESTABLISHMENT! Where do I start with my review (something I seldomly do unless the…read moreservice was amazing or terrible in this instance it was the later!), as I am trying to figure out how this place is still in business and who actually gives them a rating that is more than 2 stars?! I have been going there for a year because they are 5 minutes from my house and I read the reviews which seemed legit, not true! I have tried to be fair and reasonable as I have given them multiple opportunities to address the issues I have shared with them over the last year. 1. I have had multiple articles of clothing ruined by them(picture attached of my white dress shirt which has black spots all over the back and sleeves as one of many examples and actually saw a review today from two weeks ago where another customer raised the same issues with her dress). This is one of many examples where they give me back my clothes with stains that weren't there when I dropped my clothes off which I can 100% assure you of as I have total OCD!! 2. The people they hire to work up front need listening lessons as they don't listen or hear one thing you say to them as I asked them 5 different times to saw buttons on my suite pants and every time I picked them up, you guessed it no buttons, despite me asking and the pants having a tag on them for buttons. This isn't isolated to these dress pants as it has happened to multiple suit jackets and dress shirts as well. When I point this out to the 3 different people that work upfront (guy with long hair, younger girl and girl with interesting make up) I get the exact same puzzled I have no idea what you're talking about aka I don't give a s....t apathetic look from each one of them. I can keep going, but I am sure if you are reading this you get the idea that unless you want your clothes ruined and receive terrible customer service there are plenty of better dry cleaners out there that won't ruin your clothes and at least pretend like they care when you are asking them something related to what they are being paid to do, like their jobs!! Avoid this place like the plague!!!!

I asked to have my uniforms pressed by this weekend and they decided to put it in for the weekend…read moreafter when I told them I needed them urgently for this weekend. I show up and that's when they decided to tell me. Don't come here for reliable service.

I dropped off a table cloth to be hemmed on two sides. The ticket showed an estimate of $45, but I…read morewas assured it wouldn't cost that much. When I picked it up today, the cost was... $45! When I pointed out what I was told, the answer was "it was pretty big". I could have bought a new table cloth for less! What a rip-off. This was my go-to dry cleaners. Never again...

I've been using this dry cleaner for years. The staff is friendly, the prices are fair and the…read morequality of the work is fantastic!

I cannot recommend this place enough, the owner is very flexible and very committed to his…read morecustomers. From sewing on patches, tailoring uniforms, and dry cleaning, they offer reasonable prices and speedy service.

Got my blues dry cleaned. Took good care of me and explained that he cleans the collar as well and…read moreto bring it in next time. Asked me when I needed it by and he made it happen ASAP. Exceptional customer service. Got my coat and trousers dry cleaned and pressed for $20.

I've been living in Fallbrook for two years and have been trying to find a solid dry cleaner and…read morealterations establishment. Bonsall Dry Cleaners is absolutely the place to go. I went to them in search of an expedited alteration for my wedding suit, and they completed it in a quality and timely fashion. The family that owns the shop is extremely friendly, and I would recommend this place to anyone in the area!

The staff is really friendly and they do an excellent job with cleaning your clothes too! We highly…read morerecommend this dry cleaners.