1. Citrus Plus

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Citrus Plus

4.7 (185 reviews)
Closed • 7:00 am - 7:00 pm

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5 hours

Response rate

100%

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Recommended Reviews - Citrus Plus

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Reviews With Photos

Before
Lety G.

I contacted Citrus Plus when the usual company I use never responded to my voicemail after 2 days. Within less than an hour of sending a service request Albert had contacted me with a quote and I booked for the next day. I got 2 follow up emails the day prior and the day of got a courtesy text that they were on the way and it even had a link to a map to track how far he was. He was very polite and professional and did an AMAZING job. He was very thorough. Our carpets are one consistent color again and smell so fresh and clean. It was a much better job that the previous company had done. Thanks for such a great job and I'll definitely use them again in the future!

Couch
Ralph B.

After the holidays, I was in desperate need to get my couches cleaned. Having three kids (family of 5) can have its spills and accidents. I was referred to Citrus Plus by a good friend of mine and was contacted by Craig within minutes. He broke down the process and what separates them from others. It put me at ease and was confident they were the best in town. Luis came and did his things and my couches are like brand new! The smell is awesome too...Citrus Thank you team for your service and will be using again in the near future!

Craig with Rotary Suction Cleaner
Greg H.

I have never met a contractor who has more knowledge or passion for what he does for a living. Craig told me everything he was going for my carpets, and carefully explained the process and what makes his unique ability and equipment the perfect combo for getting carpets, rugs and upholstery clean. He cleaned our carpet and a wool rug and both came out looking exceptional. By far the best work we have ever had done on a high-traffic carpet. The kicker is that Citrus Plus only uses safe products on my carpet that include a light orange solvent ( the orange mist that comes from when you squeeze an orange peel ) and Probiotics that eliminate harmful bacteria in the carpet and in the air. Citrus Plus equipment was so effective, you could see old cleaners left by other cleaners going up through the hose as bubbles. Citrus Plus does not use products that bubble so it was clear those were residual. Craig was explaining that the products he uses leave no residual only clean, healthy carpet and floor surfaces that have a very light pleasant smell while they are drying. I won't be using anyone else for my carpets. Oh, and Craig was on time and ready to go for an efficient turnaround and carpets were only slightly damp which meant they dried within a couple of hours. In talking with Craig he explained why his 25 foot-only hose and portable suction system was far more effective than "truck-mounted" units which might have between 50 and 100+ feet of hose that loses suction foot over foot. He also uses rotary suction cleaning and does not require heat or steam so no damage to your carpet. The Best! Thanks Craig and Citrus Plus!

also put up with my talkative pup!

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12 years ago

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11 years ago

Business owner information

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Craig R.

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10 years ago

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11 years ago

Top service! They arrives in time. They are very efficient and proffessional. The job worths the money.

Business owner information

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Craig R.

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10 years ago

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16 years ago

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14 years ago

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15 years ago

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14 years ago

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8 years ago

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16 years ago

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13 years ago

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16 years ago

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16 years ago

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10 years ago

Helpful and friendly, and did a great job. Showed up on time and were very professional. I'll use them again.

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17 years ago

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15 years ago

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14 years ago

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13 years ago

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9 years ago

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16 years ago

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9 years ago

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14 years ago

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9 years ago

Is the second time using CitruSolution. Adalberto arrived on time, was courteous and did a fantastic job.

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11 years ago

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9 years ago

Alex (the technician) arrived on time, was courteous helpful explaining different options, the job was done well in under an hour.

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13 years ago

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10 years ago

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Craig R.

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13 years ago

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11 years ago

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7 years ago

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14 years ago

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15 years ago

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12 years ago

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Page 4 of 5

Ask the Community - Citrus Plus

Hi There, I have a 10X13 feet area rug that I would like a cleaning of, how much would the cleaning cost?…

Hi Mridilla, thanks for your question. An estimate for cleaning a 130sf rug would be $130-325, depending on if it should be hand washed or not. Final price would be factored by Material, Thickness, type of rug or if there is pet issues. Please… 

View All 2 Questions

Review Highlights - Citrus Plus

“I highly recommend Craig for his professional, efficient and excellent services.”

Mentioned in 97 reviews

Read more highlights

American Grout Specialists - This popular downtown San Francisco restaurant kitchen needed a major facelift after many years of neglect.

American Grout Specialists

(442 reviews)

Marina/Cow Hollow

Super responsive! Excellent communications! Came on time the following day, stayed until work was…read morecompleted! I did this bathroom over 20 years ago, and the grout was missing in areas, cracked in others and overall dirty in parts. Very satisfied with the work that was performed, he is super friendly and explained the work that was done. I felt the price was fair, considering the amount of work that was done. Our shower is 4' x 6' in dimensions, and all 3" x 5" subway tiles.

I rarely write negative reviews, but the quality of the work and the way my concerns were handled…read morecompelled me to share my experience. Before payment, the owner, Zach, was responsive, clear, and reassuring. He told me everything was guaranteed. He knew I would be away for a few days, and when the work was finished, he sent two photos and requested electronic payment. I trusted that the photos accurately represented the finished job, so I paid. When I got home, the work looked very different from what those photos had led me to expect. One was taken from a distance; the other showed a close-up of the only section that looked good. Neither showed the problems with the rest of the job. The frustrating part is that the section in the close-up really did look nice. Seeing it next to the rest made the inconsistency in quality even more disappointing. I also learned from my son, who was home at the time, that someone other than Zach had performed the work. That had not been made clear to me. When I raised my concerns, Zach's tone changed. He became rude and was unwilling to address the problems, despite his earlier guarantee. He told me I had "seen the pictures," but those photos did not show the issues I found in person. I simply wanted them to come back and fix the work. Zach said he would call me right back. That call never came, and I have been unable to reach him since. It has been months; I gave up and had others come and fix it. I paid in good faith based on his assurances, and I feel misled. I have since had the work redone. Based on the quality of the work and the lack of follow-through when I asked for it to be corrected, I strongly recommend choosing someone else.

The Grout Guys - Quick test spot on these Spanish Tiles.

The Grout Guys

(21 reviews)

East Oakland

The Grout Guys did an excellent job caulking and sealing several bathroom sink-to-vanity joints,…read morethe kitchen sink, and re-grouting my shower. They were quick, provided a reasonable quote compared to others I got in the area, and the work was good. I specifically waited a while to see if the grout or caulk would crack, and it's holding up well. I would give a five star review if not for a couple small things. Firstly, I was not informed up front when giving the quote that they only caulk areas where there is no paint. i.e. they can do the tub to floor, they can do sink to vanity, but they won't do vanity to drywall. I found out later that this is fairly common practice, so not a huge deal, but I did wish someone mentioned it back when I was getting the quote and not when the guy arrived on my door to do the job. So take note if you don't know much about caulking like me. Secondly - and this is the main reason I took off a star! I had a lot of items in my shower that I didn't have time to clear prior to the tech's arrival, and when I rushed to clear them, he kindly informed me that he could do so and I didn't have to. OK, great! Honestly the tech was nothing but kind to me but... I had a bin of clean laundry sitting near to the master bathroom door waiting to be folded. I returned a while later to discover that he had moved many shower items, most of which have a bit of soap stain or hair or other sticky shower nastiness on them... INTO my clean laundry bin and directly on the carpet! Needless to say I redid my laundry, moved the shower items onto a towel, and scrubbed the carpet after he left. I truly believe the tech had the best intentions, but I would advise removing your shower and tabletop things yourself if you hire The Grout Guys! Otherwise, the actual work itself was perfect :)

Efran was prompt, thoughtful, and did a quality job from start to finish re-grouting our walk-in…read moreshower. The grout had previously been done poorly and was covered with silicone caulking that collected a lot of mold and mildew. Everything looked brand new when Efran was done. He also redid the caulking for a couple of our sinks and our entire kitchen countertop. I'd highly recommend him, doesn't hurt that he's super nice too.

I T Tile And Grout Master - Kitchen remodel

I T Tile And Grout Master

(98 reviews)

Crocker-Amazon

Israel and his team did a fantastic job on all of our bathrooms - cleaning the tile and grout,…read moremaking it look new again! Also installing new vanities, fixtures, and in one bathroom new tile and a bigger shower. Completed it from beginning to end including all the finishing touches of paint etc. wonderful to work with. Always available for questions and such a high quality experience. Can't recommend them enough. Huge thanks! Cynthia

We hired IT Tile and Grout to refresh our kitchen (new floors, countertop, and paint) and I…read morecouldn't be more pleased. Hiring people to work on your house is never fun and contractors are often flaky. I got none of that with them. Israel (owner) responded to my request promptly, came by the same day, and provided us with a quote. He and his team (Pedro and Jesus) were responsive to questions, punctual, and extremely hard working. I like their electronic scheduling system as you know who is coming and when. They took care to keep other areas of the house and deck covered and I didn't have to do much clean up after they were finished which I really appreciated. The people Israel brought to put in the countertops were excellent. I was going to have Granite Expo do it at first because the price was a little less but 100% happy I changed my mind because I know the install would not have been done as well. Not only does our finished kitchen look great, it was one of the least painful experiences with a contractor we have had to date. So much in fact, we are having Israel and team do the bathroom next.

Citrus Plus - carpet_cleaning - Updated October 2026

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