Let me start by saying that I was a patient of Dr. St. Louis (and Dr. Cantu before he retired) when…read moreI was in high school THIRTEEN years ago! I got my braces off in 2011. They did a fantastic job taking care of my teeth back then, and I can confidently say that they are still providing excellent care years later. My retainer broke after some normal wear and tear several years ago, but I was out of state at that time and just never got around to getting a replacement, so my teeth have naturally shifted a little. Those years of putting off my orthodontic care finally caught up to me because a gap started showing up between my two front teeth. I panicked because I am getting married in two months and didn't want it to show in my wedding pictures. I called Central TX Orthodontics to schedule an appointment. The front desk staff got me in quickly to address my urgent request. All of the employees are kind and caring. Dr. St. Louis went out of his way to come up with a plan to fix my teeth before my wedding. It was crazy to see that thirteen years later, they still have all my old records and pictures! I know I am in good hands with Central Texas Orthodontics.

Central Texas Orthodontist has provided exceptional care for both of my children. Dr. St. Louis is…read morepatient, kind, and incredibly knowledgeable, explaining treatment plans and answering all our questions thoroughly. The entire staff consistently goes above and beyond to ensure a positive experience at every visit. What truly sets them apart is their outstanding communication. Their responsiveness to texts and emails makes scheduling and addressing concerns completely hassle-free. Whether we need to adjust an appointment or have a question about care instructions, they always respond quickly. Every team member demonstrates genuine care for their patients, from the front desk staff to the dental assistants. Based on our experience, I highly recommend Central Texas Orthodontist to any family looking for top-quality orthodontic care delivered with exceptional service and professionalism.

I had a "permanent" retainer come loose from behind my front teeth and called multiple…read moreorthodontists in the area. It was difficult to find someone that would rebond the retainer and even more difficult to find one with availability. Pure Smiles was the only office that was able to accommodate me during the same week, and they were upfront about their costs and time of procedure. Price was reasonable compared to other quotes I got. I was seen within 5 minutes of checking in, and I was impressed with the level of service I received from everyone from the front desk to the orthodontist. The orthodontic assistant was kind. She told me what she was doing at every step of the way. She also gave me a way to signal if I was in pain (which I wasn't - she was gentle!) I hope to not need to see an orthodontist for a while, but I would definitely recommend Pure Smiles to those looking for one.

This is an update to my review, so I finally had finished my whole entire treatment with Dr. G and…read moreoh my gosh I am so amazed with the results! Initially I thought I would never be able to have a straight teeth due to the way my teeth and my jaw was structured, but Dr. G gave me hope and in the end she delivered and the results look amazing! She made my dreams of having a beautiful smile come true I could not be more thankful for Dr. G and everyone here at Pure Smiles Orthodontics!

Dr. Bala and his team are exceptional. We first met them at a table at the Baranoff school…read morecarnival, and then proceeded to schedule a consultation. We've been with them ever since. Everyone from the front door staff, to the assistants, to Dr. Bala himself are the kindest staff you could hope to work with. They know my daughter by name, and she is actually excited to attend her appointments.

Dr. Neker Bernuy upon reviews and initial visit seemed like an experienced and amazing…read moreorthodontist. However, my first red flag was an issue with the financial / billing staff. The representative did not verify proper insurance benefits, protocols, and procedures - prior to my initial consultation. When a doctor is in network with an insurance company they are bound by the laws of that carrier and cannot charge whatever they feel the treatment cost should be. Dr. Bernuy was trying to charge a certain amount to conduct my orthodontic treatment. However, the insurance company stated there were maximums and limits for treatment care cost for traditional metal braces. We worked through this issue after I made the call to the insurance company in their presence. I continued with care in spite of this issue of trying to overcharge for treatment, this is a lesson learned. As treatment went on the quality of care seemed very poor. The Orthodontic Assistants did not seem trained and proficient at their jobs, some barely spoke English, the staff seemed ever changing and limited at times. When I brought this issue to the doctor's attention and requested that only he conduct my adjustments. He whispered in a low voice, "I am not about to do all this work." I am not sure if he knew his voice was audible to me as I was laid back in the chair with my ear next to his mouth. This was disrespectful and unprofessional. In shock and surprise, I thought to myself well hire properly trained and diverse staff. I did not allow him push off his untrained staff on my complicated case. I waited patiently for his personal adjustment, no matter the wait time. The final straw was after a year of treatment my crossbite issue had not improved and there a space that was taking over 6 months to close. Typically, space is the easiest thing to change during orthodontic care. When I asked for changes earlier in treatment he said no without explanation. Thus, I was left feeling like I had no say so in my own care and treatment. Furthermore, normal adjustment timeline for orthodontic treatment is every 6 weeks. However, I was seeing Dr. Bernuy every 4 weeks whereby he could bill and milk my insurance on a monthly basis while dragging out care. With this more aggressive treatment schedule, movements and changes should have been more visible. But there was limited or no changes in oral care. Dr. Bernuy seemed like he was flying by the seat of his pants and did not have a real timeline and plan of action. Managing 2 offices and poorly trained staff, he did not invest in the special care and needs of his patient, just doing the same basic drills on patients no matter the difficulty of the case. I wrote a lengthy email explaining to the doctor, I wanted to go with another plan of action such as adding buttons, elastics, or stronger wires due to the fact the current care and treatment plan was not working. During my next visit he suggested trying an Expander. He stated that there would be an additional cost for the Expander and that I needed to see the financial specialist. When the representative pulled up my contract, this appliance was already included in my contract. Thus, again this doctor trying to overcharge for care. I continued with care because the appliance was not an additional fee and I had paid the patient responsibility portion in advance. I did not know much about this appliance so when doing my research I found that it would open my upper arch within a 3-6 week period of time, which sounded great since we have been working this issue for over a year. I was ready for a change and would try anything different than the current plan of action which was not working. The Expander did not move my upper arch and the appliance burrowed into the skin on the roof of my mouth causing inflammation, swollen tissue, and a sore the size of a quarter. When this happened, I immediately began searching for a new orthodontist to finalize my care. Based on guidance from my new orthodontist, he never utilizes Expanders on Adult patients as the window for expansion is lost around puberty with an Expander. However, when getting the appliance removed Dr. Bernuy assured me this happens to a lot of his children patients. When getting the opinion of my new orthodontist he stated he has never had the issue of inflammation, swelling of tissue, and sores with the Expanders he utilizes on any of his patients. My new orthodontist utilizes a more modern Expander. For this reason, harming children with outdated equipment I wanted to warn other potential patients to be leery of Dr. Bernuy and his practice. Currently, I am under the care of a new orthodontist he added a heavy double traction wire and an additional set of power chains. The space between my upper molar and incisors has closed after 2 weeks and my upper jaw crossbite has begun to open.

Not only is this the best orthodontic practice in Austin, but they also have some of the best…read morepeople working there. Beth, their Patient Ambassador, came into the restaurant where I work and was an amazing customer. During our conversation, she offered to help me with a missing front tooth. I lost the tooth during my career as an MMA fighter, and because it was so noticeable, it had always been a major source of embarrassment for me. I explained that I'm a father of three, work weekends at the restaurant while building my own business, and don't currently have insurance. Without hesitation, Beth told me they would find a way to work something out. I was scheduled for a fitting the following week, and only two short weeks later, I looked in the mirror and saw my smile without that huge gap for the first time in years. Then they told me it would be completely free, and I could hardly contain my emotions. I cannot thank Beth and the entire team at Kunik Orthodontics enough for what they did for me. They didn't just fix my smile--they made me feel like I no longer needed to hide it. I will always be grateful for their kindness and generosity.

Amazed that they saw my child (for free) every year since he was young but waited untill he was…read moremostly grown to start treatment. Always looking out for best interests of patient. Beth is phenomenal. Staff knowledgeable and personable. New building is gorgeous. Impressed!

Dr. Henry and his staff run a great business. Every one I dealt with while pursuing adult braces…read morewas super nice and very competent. All services were well explained, and Dr. Henry made a special effort to talk me through some questions I had. Recommend them highly.

First things first: Dr. Henry is one of the nicest humans you will ever meet. And he is an expert…read morein all things orthodontia. Straightening my teeth with Invisalign wasn't terribly complicated, but getting me settled in a retainer after my treatment was complete was kind of dicey. I needed him to adjust it so my bite at night was neutral -- long story, but it has to do with being able to breathe when I'm sleeping (no clenching on back molars.) My request was kind of new to him, but he kindly and patiently listened to me and said, "I'm going to trust that you know what your body needs." And then he worked with me for close to an hour to adjust the bite on my retainer! I never once felt like he was exasperated. He truly won't rest until his patients are comfortable and happy. But Dr. Henry has also done something that so many others haven't: he's gathered a team of gifted, deeply dedicated support staff that made all the difference for me. This practice has several offices and he serves people in many locations. But when I needed something and he wasn't in the office, Val took exceptional care of me. Every single time I had a question or concern, I knew she was going to talk to Dr. Henry about it and together, they would find the best solution for me. What an incredible team they are! At my next to last visit, Val told me she would carefully explain our conversation to him, and when she did, he had the confidence to move forward with her recommendations. And guess what? It resulted in my getting e-x-a-c-t-l-y what I needed. Every single night I am grateful for my custom-made retainer because I can SLEEP. Bottom line: rest assured Dr. Henry has your back, and that his staff (especially Val) is not only highly skilled, but they also extend his generosity of spirit even when he's not there. I wish every medical and dental practice took such great care of their patients.

Dr. Hijazi takes a conservative approach to preventative care. His knowledge, technique, and level…read moreof care are unmatched. The time I've spent with Dr. Hijazi during appointments is genuine and never feels rushed. The hygienist, Mara, is thorough and considerate. The front office staff is kind and consistently helpful with navigating insurance; clearly itemizing costs for restorative work. The entire experience at TORC Dental is a solid five out five stars.

You will enjoy your visit to TORC Dental, if that is actually possible…read more The whole staff has been Wonderful. I like them a great deal.

Steve and his staff are the best! I have been going to him for years and he is truly a talented…read moredentist. I've had root canals, caps, fillings, etc. Plus he's just an all around good guy. They always make you feel welcome and comfortable. I HIGHLY recommend this place.

I can't lie; originally, I chose Dr Van Wicklen as my dentist because it was walking distance from…read moremy apartment, and I tend to have frequent dental emergencies. The fact that I'm staying with the practice even after moving a 25 minute drive away speaks volumes. Everyone on staff is so kind, professional, and still personable. It's not a super fun thing to take care of but they always make it as quick and painless as possible. As far as I'm concerned, this team is the best in Austin. You can trust your smile with them.

My daughter went to Dr Becher's for over two years for her braces. This is one of the very few…read moredoctor/dentist offices that I can highly recommend. The entire staff is awesome! There was never a wait longer than 10 minutes to get in for appointments. Everyone from the front desk, 'technicians' (the ones that put the wires on etc), the insurance/billing person, and the doctors are all professional and down to earth with a great sense of humor for good measure. The final visit recently when my daughter got her braces off was quite the experience. I won't give away the surprise but just say they go all out to celebrate when someone gets their braces off! They also do regular photo competitions, games, drawings, and other fun stuff that really sets them apart from everyone else. Very highly recommend!

Made my front teeth uneven and gave me jaw issues. Went here as a teen to get braces and they…read moreconvinced me that them shaving down my front teeth was a good idea. They had to stop on the second one because they started hitting the nerve. Now I have a unique smile where only one tooth gets the spotlight.