After 14 years as patients at Petite Dental, I'm incredibly disappointed that this is how our…read morerelationship ended. When we first started coming here, the care was personal. Dr. Hoang spent time with us, explained treatment, and made us feel genuinely cared for. We even continued driving from Buda after we moved because we trusted the practice. Unfortunately, over the years, that changed. Every visit began to feel more like an assembly line than personalized healthcare. My children have always had difficult teeth, and while I understand treatment recommendations can vary between dentists, I increasingly felt judged rather than supported. We also consistently felt overtreated, and the bedside manner often left my children in tears after appointments. No child should leave a dental office feeling ashamed. The doctor even judged me for holding my toddler one time she said something like "you're too big to be held" Excuse me.?! I know you have your own children and you are probably the most perfect mom but no need to judge other moms. The biggest turning point was with my oldest daughter. We were told she needed a crown and were essentially told she should transition out of the practice because of the complexity of her dental needs. I sought a second opinion from a dentist in Buda. Their recommendation was completely different: no crown, just more frequent cleanings and sealants. She's doing great. This wasn't the first time I'd needed a second opinion. Several years ago, another extensive treatment plan was presented for Jaidyn. At the time, my father, who was a dentist, examined her and strongly disagreed with the proposed treatment. I requested a meeting with Dr. Hoang, and after reevaluating her herself, she recommended a much simpler treatment plan. That experience stayed with me. The problems weren't limited to treatment recommendations. Communication and scheduling became increasingly frustrating. One visit ended with my daughter Jovan leaving without her next orthodontic appointment being scheduled. I was the one who discovered it, called the office, and was initially told we'd have to wait another month. Thankfully Lisa stepped in and got her scheduled sooner, but it was another preventable mistake. There were other examples too. I once drove all the way to the office to pick up a retainer, only to find out it hadn't even arrived. I had to make another trip because no one had contacted me beforehand. Again, Lisa helped smooth things over, but these communication breakdowns became a pattern. What has disappointed me even more than the treatment differences is the complete lack of communication and compassion. Months ago, I expressed my concerns and requested a call from Dr. Hoang. That call never came. At my most recent visit, I again shared how hurt I was by our previous experience. No apology. No acknowledgment. I even had to point out that no one had simply said, "I'm sorry you've had this experience." Then came my youngest daughter's cleaning. I was quoted more than $200 out of pocket. At no point did anyone ask whether I had secondary dental insurance or thoroughly review my benefits. Had someone simply asked, I could have provided my additional insurance information, and my daughter would have been fully covered. Instead, I walked out and canceled every future dental appointment. Ironically, I later learned from another dental office that not only was my daughter fully covered under my secondary policy, but even without insurance their out-of-pocket cost would have been almost half of what I was quoted at Petite Dental. When I asked why no one had followed up with me, I was told the office had tried to contact me. I have plenty of appointment reminder texts, but I have no emails and no meaningful communication from the financial team regarding my concerns or insurance. That was another missed opportunity. After 14 years, all I wanted was accountability, compassion, and one simple phone call from the doctor. It never happened. I'm grateful we've found a new dental home where my children feel welcomed instead of judged. We'll finish our orthodontic contract because we've already committed to it, but I can no longer recommend the dental side of this practice. Fourteen years is a long time to stay loyal to a practice. I never expected perfection. I simply expected to be treated like a person instead of a number.

I can't fully express how ticked off I am about this dentist. I brought my kids here for YEARS, and…read moreour last visit is the last. Dr. Kim told us my oldest had eight caviites. EIGHT! All that consistent brushing and flossing meant nothing, I guess. I said the price tag was a bit steep for us and that it would be easier if we just did the major one and saved the rest for some other time. Their response: "No. Our policy is to work on all the teeth and not leave any decay in a child's mouth. It's best to get it all done at once." Something didn't feel right about that to me because it seemed high-pressure and these were her permanent teeth we were discussing. I made an excuse and asked for the X-rays without scheduling a new appointment, then brought her to my dentist. First off he had to take new X-rays because the ones from Petite Dental were bad quality. He said he could only find one cavity and a couple other potential issues that could later become cavities if she didn't take care, but her teeth were in excellent shape. And to top it all off, the cavity was UNDER a crown (which Dr. Kim neglected to mention when she told me about it). There should only be less than a 10% chance of that happening if the crown was done correctly. I went from suspicion to full-blown mama bear. I called Dr. Kim's office to let them know I would hold off with my other child who they said had five cavities so that I could see if the enamel-healing toothpaste (nano hydroxyapatite) I'd gotten would help, then we'd do a second set of X-rays and get a new assessment in a few months. The response was lackluster at first, but the lady at the front desk agreed to my suggestion. Then two minutes later she called back to try pressuring me into just getting the work done because a new set of X-rays wouldn't make a difference anyway. I just about blew up and said we're done with them. As nice as these people are, they are not trustable. They believe firmly in their own infallibility and race towards the most medically-invasive procedures even when it's not necessary. When someone gets paid more for something being wrong, they tend to err on the side of "caution". We won't be back. Ever.

I had a "permanent" retainer come loose from behind my front teeth and called multiple…read moreorthodontists in the area. It was difficult to find someone that would rebond the retainer and even more difficult to find one with availability. Pure Smiles was the only office that was able to accommodate me during the same week, and they were upfront about their costs and time of procedure. Price was reasonable compared to other quotes I got. I was seen within 5 minutes of checking in, and I was impressed with the level of service I received from everyone from the front desk to the orthodontist. The orthodontic assistant was kind. She told me what she was doing at every step of the way. She also gave me a way to signal if I was in pain (which I wasn't - she was gentle!) I hope to not need to see an orthodontist for a while, but I would definitely recommend Pure Smiles to those looking for one.

This is an update to my review, so I finally had finished my whole entire treatment with Dr. G and…read moreoh my gosh I am so amazed with the results! Initially I thought I would never be able to have a straight teeth due to the way my teeth and my jaw was structured, but Dr. G gave me hope and in the end she delivered and the results look amazing! She made my dreams of having a beautiful smile come true I could not be more thankful for Dr. G and everyone here at Pure Smiles Orthodontics!

I have been here before as my two teenagers and my husband have all been to see Dr. Da Silveria and…read morehave had great results. Now it's my turn. The office is very clean and bright. The staff is always wonderful. They are kind and welcoming. Since this was my first visit they did 3D scanning and took a few photos of my teeth. Once they were done I waited to discuss my plan with Dr. Da Silveria. She is very patient and friendly. She put the pictures of my teeth and the scan that they did on the wall and she went over a plan with me and explained everything. She answered all my questions. After our consultation I spoke with another person about payment. It is expensive but they offer payment plans. I look forward to seeing the results in the future.

We used Bee Cave Orthodontics and Dr D for our son and were highly unsatisfied with the results…read moreafter 2.5 years of braces. His bottom and top front teeth protrude badly at an angle after treatment was concluded. They are not at 90 degrees/straight up and down, as they should be. In addition, his bottom front teeth hit his top front teeth when he bites down and his top and bottom molars are not aligned. He is not happy with how he looks and now will not smile at all. After 2.5 years, the day he got his braces off should have been one of joy and pride, but instead he was crushed. The doctor told us that this was the best she could do. In hindsight, he clearly needed teeth removed in order to have a satisfactory result. This option should have been discussed with us before treatment began, so that we could understand the options and make a choice - either pull teeth and get front teeth at 90 degrees, or don't pull teeth and get front teeth that protrude like "buckteeth" at an angle. This was not discussed and the doctor made a bad judgment call. We paid nearly $7000 and lost 2.5 years because of all of this. We have since visited another orthodontist to understand what needs to be done to fix his teeth. The answer was exactly what we expected - he needs 4 premolars extracted in order to move those front teeth to an upright 90 degrees PLUS another 2 YEARS IN METAL BRACES. In addition, this has cost us another full orthodontic treatment fee, so the $7000 we paid this office was worthless. That a junior in high school is willing to go back into braces for an additional 2 years tells you how badly he hates the results of orthodontic treatment at this office. We have paid for and he will start his second set of braces with a different orthodontist in two weeks.

Amazed that they saw my child (for free) every year since he was young but waited untill he was…read moremostly grown to start treatment. Always looking out for best interests of patient. Beth is phenomenal. Staff knowledgeable and personable. New building is gorgeous. Impressed!

Great experience! Very professional and knowledgeable. I came for a few follow up visits for…read moreadjustments to my retainers. I would feel very confident, recommending Kunik Orthodontics.

I continue to visit Dr. Burton at Magnolia Family Dentistry, and the experience has been nothing…read moreshort of exceptional. The staff is incredibly friendly, and making an appointment is very easy. I truly feel like my teeth are in better condition than they have been in a while. They use top-notch equipment and techniques. If you have decent teeth, they offer plans at really great prices, especially if you're like me and don't have dental insurance. I highly recommend giving them a try; you won't be disappointed!

The best! You won't regret your visit. Dr. Burton and staff are unparalleled…read more (any negative reviews have to be from the previous owners of the practice, and yelp leaving up those reviews is misleading and unfair)

We really like Dr. Mai and the staff here. Three years in we're about 3 months behind schedule, but…read moreall in all the plan seemed pretty accurate. All of the dental assistance have been excellent. There was a new one about a year ago who wasn't that great (they were rough and didn't seem to pay attention) and they weren't here long at all. We appreciate that the staff here seems very steady, friendly, and dedicated.

My daughter has been a patient at Rise + Smile since it was Mia Orthodontics. I could not be more…read moreimpressed with everything about this practice. My daughter started seeing an orthodontist at a young age because of a tongue thrust; I never felt like I was being pressured to do anything. Rather, I felt confident everything recommended was evidence based. (For example, we were able to skip a 'tongue cage' because of more conservative speech therapist/ortho recommend tongue training exercises. But the thing that made me know I made the right choice was when I had to cancel an appointment at the last minute because my grandmother passed away unexpectedly and I wanted to be with my mom; they were not only completely understanding and supportive but they also sent a really kind condolence card. They are great at what they do, but more importantly they are great people

Let me start by saying that I was a patient of Dr. St. Louis (and Dr. Cantu before he retired) when…read moreI was in high school THIRTEEN years ago! I got my braces off in 2011. They did a fantastic job taking care of my teeth back then, and I can confidently say that they are still providing excellent care years later. My retainer broke after some normal wear and tear several years ago, but I was out of state at that time and just never got around to getting a replacement, so my teeth have naturally shifted a little. Those years of putting off my orthodontic care finally caught up to me because a gap started showing up between my two front teeth. I panicked because I am getting married in two months and didn't want it to show in my wedding pictures. I called Central TX Orthodontics to schedule an appointment. The front desk staff got me in quickly to address my urgent request. All of the employees are kind and caring. Dr. St. Louis went out of his way to come up with a plan to fix my teeth before my wedding. It was crazy to see that thirteen years later, they still have all my old records and pictures! I know I am in good hands with Central Texas Orthodontics.

Central Texas Orthodontist has provided exceptional care for both of my children. Dr. St. Louis is…read morepatient, kind, and incredibly knowledgeable, explaining treatment plans and answering all our questions thoroughly. The entire staff consistently goes above and beyond to ensure a positive experience at every visit. What truly sets them apart is their outstanding communication. Their responsiveness to texts and emails makes scheduling and addressing concerns completely hassle-free. Whether we need to adjust an appointment or have a question about care instructions, they always respond quickly. Every team member demonstrates genuine care for their patients, from the front desk staff to the dental assistants. Based on our experience, I highly recommend Central Texas Orthodontist to any family looking for top-quality orthodontic care delivered with exceptional service and professionalism.

I always appreciate Dr Koprivnik's care and staff. They do a great job with routine dental work as…read morewell as crowns and fillings. I recommend them to anyone who needs dental care!

Caring staff. Skilled professional. Attuned to anxiety and comfort. One of my best dentists everread more